IBM Aptiva User manual

Hardware Handbook
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First Edition (July 1995)
The following paragraph does not apply to any state or country where such provisions are inconsistent with local law: INTERNA-
TIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Ref-
erences to IBM products, programs, or services do not imply that IBM intends to make them available outside the United States.
This publication could contain technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these
changes will be made in later editions. IBM may make improvements and/or changes in the product(s) and/or program(s) at any time.
Address comments about this publication to IBM Help Center – Aptiva PC, IBM Corporation, 3039 Cornwallis Rd., Dept. BM1/203, Research Triangle
Park, NC 27709-2195 USA. Information you supply may be used by IBM without obligation.
For copies of publications related to this product, call toll free 1-800-IBM-7282 in the Continental U.S.A. In Canada, call toll free 1-800-465-7999.
© Copyright International Business Machines Corporation 1995. All rights reserved.
Note to U.S. Government Users – Documentation related to restricted rights – Use, duplication or disclosure is subject to restrictions set forth in
GSA ADP Schedule Contract with IBM Corp.
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iii
Notices ....................................................................................................................... ix
Safety information ................................................................................................................... ix
Trademarks .............................................................................................................................. x
Hardware and software assistance ........................................................................................ x
About this book ........................................................................................................ xi
How this book is organized ........................................................................................................... xi
Related information ....................................................................................................................... xii
Part 1: Reference information .......................................................... 1
Chapter 1: First steps .............................................................................................. 3
Monitor setup and use ................................................................................................................... 3
Using the tilt/swivel stand ....................................................................................................... 3
Adjusting monitor controls .....................................................................................................4
Contrast and brightness controls ..................................................................................... 4
Image controls ................................................................................................................... 5
Rotary image controls ....................................................................................................... 6
Push button image controls ............................................................................................. 6
Digital image controls ....................................................................................................... 7
Power saver feature ................................................................................................................. 8
Monitor settings ....................................................................................................................... 8
Setting up your monitor .......................................................................................................... 9
Selecting the Monitor Horizontal Frequency ............................................... 9
Selecting Monitor Settings ............................................................................................... 10
Performance tips ...................................................................................................................... 12
Using Rapid Resume Manager .....................................................................................................13
How Rapid Resume stores information ................................................................................. 13
Normal operation of Rapid Resume Manager ...................................................................... 14
Installing a printer driver ............................................................................................................... 15
Installing a printer driver in
OS/2 Warp ....................................................................................................................... 15
Tableofcontents
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iv Table of contents
Installing a printer driver for Windows Programs ................................................................ 17
Controlling the volume on multimedia systems .........................................................................19
Adjusting the speaker volume ................................................................................................ 19
Adjusting the headphone volume .......................................................................................... 19
Chapter 2: Input/Output device information ........................................................ 21
About sound cards ......................................................................................................................... 21
About television cards ................................................................................................................... 21
About Mwave cards ....................................................................................................................... 22
Mwave Hardware jumper settings ......................................................................................... 22
Changing the I/O address .................................................................................................22
Changing jumper settings on the Mwave card ............................................ 23
Disabling the joystick port ................................................................................................ 24
Connecting your modem to the telephone network ............................................................. 26
Operating your modem ...........................................................................................................26
Using the Auto Answer feature .............................................................................................. 27
Using the telephone with your modem ................................................................................. 28
Disabling Call Waiting ....................................................................................................... 28
How modems work ........................................................................................................................ 29
Modem connection process .................................................................................................... 29
Data modems ........................................................................................................................... 29
Connecting to other data modems .................................................................................. 30
Fax modems ............................................................................................................................. 31
Choosing fax software applications ................................................................................ 31
Modem commands ........................................................................................................................ 34
Modem return codes ...................................................................................................................... 37
S registers ....................................................................................................................................... 38
Chapter 3: Troubleshooting .................................................................................... 43
Problem solving steps ................................................................................................................... 43
Troubleshooting tables .................................................................................................................. 47
Error codes, descriptions, and corrective actions ....................................................................... 60
Chapter 4: Working with the Setup Utility .......................................................... 69
Using the Setup Utility ................................................................................................................... 69
Starting the Setup Utility .........................................................................................................69
Making changes with the Setup Utility .................................................................................. 70
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Table of contents v
The Setup Utility Main Menu ........................................................................................... 70
Working with Setup Utility screens ................................................................................. 71
Saving and restoring settings .......................................................................................... 72
Example of using the Setup Utility ........................................................................................ 72
Features of the Setup Utility .......................................................................................................... 74
System Information ................................................................................................................. 74
Video and Monitor ................................................................................................................... 74
Disk Drives ................................................................................................................................ 75
Input/Output Ports ................................................................................................................... 76
Rapid Resume .......................................................................................................................... 77
Plug and Play ........................................................................................................................... 79
Startup Options ........................................................................................................................ 80
Model Information ................................................................................................................... 81
Date and Time .......................................................................................................................... 81
Advanced Options ................................................................................................................... 81
Part 2: Installing options .................................................................... 85
Desktop System .................................................................................................................85
Minitower System ............................................................................................................. 85
Chapter 5: Working with your desktop system unit ........................................... 87
How to begin .................................................................................................................................. 87
Identifying parts of the system unit .............................................................................................. 88
Specifications of the system unit .................................................................................................. 89
Preparing to install adapter cards ................................................................................................. 90
Adapter card specifications ....................................................................................................90
Adapter card settings .............................................................................................................. 90
Video Adapter Cards ......................................................................................................... 91
Installing adapter cards ................................................................................................................. 92
Preparing to install drives .............................................................................................................. 93
Deciding which drive bay to use ...................................................................................... 93
Removing a drive bay panel ............................................................................................. 94
Replacing a drive bay panel ............................................................................................. 94
Installing additional drives ............................................................................................................ 95
IDE/AT interface drives ............................................................................................................ 95
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vi Table of contents
Guidelines for attaching additional IDE/AT interface drives .......................................... 96
Diskette interface drives .......................................................................................................... 96
Connectors and settings for additional drives ...................................................................... 97
Installing and removing a drive in bay 1 ...................................................................................... 98
Installing and removing a drive in bay 2 ......................................................................................100
Installing and removing a hard disk in bay 3 ............................................................................... 102
Installing and removing a hard disk in bay 4 ............................................................................... 104
Chapter 6: Working with your minitower system unit ....................................... 107
How to begin .................................................................................................................................. 107
Identifying parts of the system unit .............................................................................................. 108
Specifications of the system unit .................................................................................................. 109
Preparing to install adapter cards ................................................................................................. 110
Adapter card specifications ..................................................................................................... 110
Adapter card settings .............................................................................................................. 110
Video Adapter Cards ......................................................................................................... 111
Installing adapter cards ................................................................................................................. 112
Removing adapter cards and riser card ....................................................................................... 113
Preparing to install drives .............................................................................................................. 115
Deciding which drive bay to use ...................................................................................... 115
Installing additional drives ............................................................................................................ 116
IDE/AT interface drives ............................................................................................................ 116
Guidelines for attaching additional IDE/AT interface drives .......................................... 117
Diskette interface drives .......................................................................................................... 117
Connectors and settings for additional drives ...................................................................... 118
Installing and removing a drive in bay 1 ......................................................................................119
Installing and removing a drive in bay 2 or 3 .............................................................................. 120
Installing and removing a drive in bay 4 ...................................................................................... 121
Installing and removing a hard disk in bay 5 ............................................................................... 122
Installing and removing a hard disk in bay 6 ............................................................................... 123
Chapter 7: Working with your system board ....................................................... 125
How to begin .................................................................................................................................. 125
Identifying parts of the system board ..........................................................................................127
Specifications for the system board ............................................................................................. 128
Installing an upgrade processor ................................................................................................... 129
Installing cache memory ............................................................................................................... 131
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Table of contents vii
To install 256K: ......................................................................................................................... 132
To install 512K: ......................................................................................................................... 132
To upgrade from 256K to 512K ............................................................................................... 133
Resetting the jumper when installing cache memory .......................................................... 133
Installing and removing memory modules .................................................................................. 135
Installing memory modules .................................................................................................... 136
Removing memory modules .................................................................................................. 137
Upgrading video memory ............................................................................................................. 138
Reinstalling video drivers in OS/2 Warp ................................................................................ 139
Replacing the battery ..................................................................................................................... 140
Appendix A: Reference tables ................................................................................ 141
Memory module placement .......................................................................................................... 141
Memory map .................................................................................................................................. 143
System Input/Output (I/O) addresses ........................................................................................... 144
System board interrupts ................................................................................................................ 146
DMA channel assignments ............................................................................................................ 147
Index ........................................................................................................................... 149
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viii Table of contents
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ix
Notices
References in this publication to IBM products, programs, or
services do not imply that IBM intends to make these available
in all countries in which IBM operates. Any reference to an IBM
product, program, or service is not intended to state or imply
that only IBM’s product, program, or service may be used. Any
functionally equivalent product, program, or service that does
not infringe any of IBM’s intellectual property rights may be
used instead of the IBM product, program, or service. Evalua-
tion and verification of operation in conjunction with other
products, except those expressly designated by IBM, are the
user’s responsibility.
IBM may have patents or pending patent applications covering
subject matter in this document. The furnishing of this docu-
ment does not give you any license to these patents. You can
send license inquiries, in writing, to the IBM Director of Licens-
ing, IBM Corporation, 500 Columbus Avenue, Thornwood, NY
10594.
Safety information
The construction of the IBM Aptiva Personal Computer pro-
vides extra protection against the risk of electrical shock. The
IBM Aptiva PC has a power cord with a three-prongplug that is
required to ground metal parts. It is the responsibility of the
person installing the computer to connect it to a properly
grounded electrical outlet. Seek professional assistance before
using an adapter or extension cord; these devices could inter-
rupt the grounding circuit.
If the computer is connected to an electrical outlet that is incor-
rectly connected to the building wiring, serious electrical shock
could result.
FOR CONTINUED PROTECTION AGAINST THE RISK OF ELEC-
TRICAL SHOCK:
•Connect your computer only to an electrical outlet of the
correct voltage. If you are unsure about the voltage of the
electrical outlet you are using, contact your local power
company.
•If your computer has cables other than the power cords,
you must connect them before plugging the power cords
into an electrical outlet. Before removing these cables, you
must first unplug the power cords from the outlet.
•If your computer has a telephone connection, do not touch
the telephone cords when there is lightning in the area.
•Do not use or store the computer in an area where it can
become wet.
•Make sure all replacement parts have characteristics iden-
tical or equivalent to the original parts. Other parts may
not have the same safety features.
•Personal injury or electrical shock may result if you under-
take actions other than those specifically described in this
book. This is particularly true if you try to service or repair
the power supply, monitor, or built-in modem. Always
refer service or repairs to qualified service personnel.
Caution:
Your computer uses lithium batteries. There may be
a risk of fire, explosion, or burns if the batteries are
handled incorrectly. To ensure safety:
• Do not recharge, disassemble, heat, or inciner-
ate a lithium battery.
• Replace the battery with an identical or equiva-
lent type lithium battery.
• Discard used lithium batteries according to local
country dispositions.
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x Notices
Trademarks
The following terms are trademarks of the IBM Corporation in
the United States or other countries or both:
•Aptiva
•IBM
•Mwave
•Operating System/2
•OS/2
•Rapid Resume
Other company, product, and service names, which may be
denoted by a double asterisk (**), may be trademarks or ser-
vice marks of others.
This term... Is a trademark of...
AMD Advanced Micro Devices, Inc.
Cyrix Cyrix Corporation
Hayes Hayes Corporation
HyperACCESS Hilgraeve Incorporated
Intel Intel Corporation
Microsoft Microsoft Corporation
OverDrive Intel Corporation
Pentium Intel Corporation
Soundblaster Creative Labs, Incorporated
VESA Video Electronics Standards
Association
Windows Microsoft Corporation
Windows NT Microsoft Corporation
Works for Windows Microsoft Corporation
Hardware and software
assistance
See A Guide to HelpWare and All the Extras folder for informa-
tion on getting hardware and software assistance.
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xi
Aboutthisbook
The Hardware Handbook contains general information
about using the desktop and minitower models of the
IBM Aptiva Personal Computer. It also provides
hardware specifications and installation instructions for
most options that you can add to your computer.
This book has been written for several model
configurations. If the model you purchased did not
come with some of the hardware mentioned in this
book, you will not be able to use the software functions
associated with that hardware.
For example, this book can help you:
•Select software settings that let you get the best
performance from your monitor
•Install a printer driver
•Control the volume on multimedia systems
•Send commands to your modem
•Determine the cause of many computer problems
and fix them yourself
•Install and remove adapter cards
•Install and remove diskette drives, hard disk drives,
tape drives, and CD-ROM drives
•Add memory
•Change your battery
Howthisbookisorganized
This book has two parts and an appendix.
“Part 1. Reference information” contains
information about:
•Using monitors and Input/Output devices
•Using Rapid Resume Manager
•Installing printer drivers
•Controlling the volume on multimedia systems
•Troubleshooting problems
•Using the computer’s Setup Utility.
“Part 2. Installing options” contains instructions for
installing options in both the desktop and minitower
system unit and on the system board.
“Appendix. Reference tables” contains technical
reference information that you may need when
installing options.
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xii Related information
Relatedinformation
The following publications and online documentation
contain more information about your computer:
Read me first. This booklet contains instructions to
help you unpack, setup, and start using your computer.
A Guide to HelpWare and All the Extras. This
folder contains information about :
•Hardware service and software support for your
computer
•The 1-800-number (for hardware assistance) and
IBM support services (for answers to questions
about your new computer)
•The Program License and Limited Warranty
Agreement
•Awide selection of additional software offerings
Be sure to read this information to take full advantage of
all the IBM Aptiva Personal Computer offerings.
Online documentation. Your computer comes with
different types of online documentation. The software
that came preloaded on your computer includes online
tutorials and exercises that can help you learn how to
use your computer. It also includes help text, which you
can access by clicking on the Help option of the toolbar.
The Quick Answers CD-ROM contains an online
bookshelf with user’s guides. For more information
about how to install the online bookshelf on your
computer, see the Aptiva CD-ROM insert.
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1
Part1Referenceinformation
In this part, you will find these chapters:
•“First steps” on page 3 describes how the monitor
controls work and explains how to set up the
software that lets youget the best performance from
your monitor. This chapter also explains how your
computer functions with Rapid Resume Manager
features enabled, and how to install a printer driver,
and how to control the volume on multimedia
models of the IBM Aptiva PC.
•“Input/Output device information” on page 21
describes the input/output devices (such as a sound
card, an Mwave card, and a modem) that come on
some models of the IBM Aptiva PC.
•“Troubleshooting” on page 43 describes potential
computer problems and their solutions.
•“Working with the Setup Utility” on page 69
explains how to use the Setup Utility to view and
change your computer’s hardware information.
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2 Part 1 Reference information
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3
Firststeps
This chapter covers a variety of topics that affect the
performance of your computer, and that you may want
to learn about before you begin working on your
computer. It includes detailed information that will help
you:
•Set up your monitor so that you can use it at its best
performance.
•Learn about the Rapid Resume Manager, an
exclusive energy-saving feature found only on IBM
PCs.
•Install a printer driver on your computer.
•Control the volume on multimedia models of the
IBM Aptiva PC.
Monitorsetupanduse
If you have not done so already, follow the setup
instructions in the Read me first booklet to connect the
monitor to the system unit. If your monitor came with a
user’s guide, refer to the guide for specific monitor
settings.
Using the tilt/swivel stand
Your monitor may come with a tilt/swivel stand that lets
you adjust the screen to a comfortable viewing angle.
(Your tilt/swivel stand may come preinstalled. If it is not
preinstalled, see the installation instructions that came
with your monitor.)
To use the tilt/swivel stand, grasp the monitor with both
hands and:
•Pull downward to lower the monitor.
•Push upward to raise the monitor.
•Push side to side to turn the monitor.
Adjustment tips:
•Tilt the monitor at an angle that gives you the least
reflection from lights and windows. This usually
means positioning the screen at a right angle to any
windows.
•Position the monitor so that the top of the screen is
slightly below your eye level.
1
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4Monitor setup and use
Adjusting monitor controls
Your monitor has controls for adjusting the image that
you see on the screen. The instructions on the next few
pages will help you identify and adjust these controls.
The following picture shows a typical monitor. Your
monitor may or may not have a controls access door. If
it does, push in on the door to open it.
Power Switch
Push to
Open/Close
Controls
Access
Door
Power
Indicator
Light
Contrast and brightness controls
Use the contrast and brightness controls to sharpen and
change the intensity of the image on your screen. (The
controls on your monitor may not be located behind a
door as shown in the following picture.)
Most monitors have symbols next to the controls that
identify the control function.
Contrast Makes the image
sharper.
Brightness Makes the image
lighter or darker.
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Monitor setup and use 5
To adjust the contrast and brightness controls:
1. Be sure the monitor and system unit are turned on.
(The power indicator lights on the monitor and
system unit are lit when they are on.)
2. Adjust the monitor controls until you get the effect
you want.
Adjustment tips:
•Set the brightness level so that the background (the
black visible area just outside the data/text area) just
disappears.
•Set the contrast level so that text does not appear
fuzzy. The edges of the characters should remain
sharp.
Image controls
Some monitors have controls that let you adjust the
shape and position of the images you see on the screen.
These image controls are located on the front of the
monitor underneath the screen, typically behind a door.
The following are symbols for common image controls.
The symbols are located next to the controls. Your
monitor may have some or all of these controls.
If your monitor has image controls, they could be either
rotary or push button image controls.
Centers the screen image horizontally.
Centers the screen image vertically.
Adjusts the horizontal size of the screen
image.
Adjusts the vertical size of the screen
image.
Adjusts the vertical sides of the image
from appearing to bow in or out.
Adjusts the angles of the vertical sides of
the image.
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6Monitor setup and use
Rotary image controls
You adjust rotary image controls by turning knobs. The
knob for each control is located next to the symbol.
To adjust a rotary image control, turn the knob to the left
or right until you get the effect you want.
Push button image controls
You adjust some image controls by pressing push
buttons. The way that you adjust the push button image
controls depends on whether you have a monitor with
or without indicator lights.
Monitors with image control indicator lights
If your monitor has an indicator light next to each image
control symbol, follow these steps to adjust the image
controls:
1. Press until the light next to the symbol for
the image control you want to adjust is lit.
2. Press to decrease the selected effect or
press to increase the selected effect.
note: If the monitor cable is disconnected from the system unit, the lights next to the symbols will
flash consecutively.
Image Control Indicator Lights
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Monitor setup and use 7
Monitors without image control indicator
lights
If your monitor has push buttons next to each image
control symbol, adjust the image controls by pressing
the arrows next to the symbols to increase or decrease
the effect. After you make all of your adjustments, you
must wait 5 seconds for the monitor to save the new
setting.
Adjustment tip:
•Use push button image controls to minimize the
black border around the data/text area on the screen
by adjusting the image size out to the edges of the
monitor casing.
Reset function
For monitors with push button image controls, the
image control settings for common display modes have
been preset at the factory. (A display mode is a
resolution setting associated with a vertical frequency
setting. For example, 720x400 at 70Hz.) For some
display modes, you can return to (recall) the image
control settings set at the factory. For monitors:
•With image control indicator lights, you press
and together to recall factory
settings.
•Without image control indicator lights, you press
and hold the Reset button, , for about 4 seconds
to recall factory settings.
Example:
If you have selected a display mode of 720x400 at 70Hz
(this is a common display mode), and you change the
image settings while you are in that mode, you can use
the Recall function to return to the factory image control
settings
Digital image controls
You adjust digital image controls by pressing on the
image control symbol, or by pressing on the up or down
arrows located next to the image control symbol. If your
monitor has up and down arrows next to the image
control symbol, adjust the image controls by pressing
the arrows next to the symbol to increase or decrease
the effect. If your monitor has digital image controls, see
the user’s guide that came with your monitor for more
information about adjusting digital image controls.
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8Monitor setup and use
Power saver feature
Your monitor may have a power saver feature, which
allows the monitor to save energy when it has not been
used for a specified amount of time. Your IBM Aptiva
Personal Computer comes with Rapid Resume*, which
lets your monitor and computer use less power. The
online Index describes the Rapid Resume features and
gives you step-by-step instructions for setting it up. You
can use the AptivaWare Index by double-clicking on its
icon in the “AptivaWare” window.
note: The monitor’s power indicator light will begin to flash and/or change color soon after the screen goes blank
when Rapid Resume features are enabled.
Monitor settings
The following definitions will help you understand some
of the terms used to describe monitor characteristics.
Table 1: Monitor terms and definitions
Term Definition
display mode A resolution setting associated with a
vertical frequency setting (and
sometimes a color setting). For
example, 640x480 at 72 Hz, 256 colors.
horizontal frequency Rate (in kilohertz [kHz]) at which each
line on the screen is drawn.
interlaced Method of producing an image by
drawing only alternating lines until the
entire image is completed.
noninterlaced Method of producing an image by
drawing each line, one after the other,
until the entire image is completed.
pel (or pixel) A picture element. A small rectangle or
portion of an image that together with
other pels make up the entire image.
resolution The number of pels required to display
an image horizontally and vertically.
For example, 640x480 means 640 pels
horizontally and 480 pels vertically.
SVGA (XGA) Super video graphics array. A video
standard that provides some of the
higher text and graphics resolutions.
Also called XGA.
vertical frequency Rate (in hertz [Hz]) at which the entire
image is drawn on the screen. Also
called “refresh rate”.
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