IBM NetVista A20 User manual

Personal Computer
Types 6266, 6270, 6276, 6279, 6280 and 6286
User Guide

Third Edition (January 2001)
The following paragraph does not apply to any state or country where such provisions are
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iii
Content
Notices .........................................................................................................vii
Safety information ..........................................................................................viii
Installation .............................................................................................viii
Safety while working with hardware.......................................................ix
Lithium battery notice ............................................................................xi
Regulatory safety notice for the CD-ROM and DVD-ROM drive ..........xi
Laser compliance statement .................................................................xii
Consignes de sécurité ..........................................................................xiii
Consignes de sécurité lors de la manipulation du matériel ..................xiv
About this book ..........................................................................................1-1
About this book ..............................................................................................1-1
Where to find more information .....................................................................1-3
Getting started ............................................................................................2-1
Controlling monitor settings ...........................................................................2-2
Getting the best performance from your monitor ..................................2-2
Power saver feature ..............................................................................2-3
Changing display settings .....................................................................2-3
Controlling volume .........................................................................................2-6
Adjusting the speaker volume ..............................................................2-6
Adjusting the headphone volume .........................................................2-7
Setting up communications ...........................................................................2-9
Connecting your modem to the telephone network ..............................2-9
Configuring your communications software ..........................................2-10
Configuring your computer for a connection to the Internet ..........................2-11
The Microsoft Network ..........................................................................2-11
The Internet Connection Wizard ...........................................................2-11
Using the Rapid Access II Keyboard ....................................................2-12
Power management features .....................................................................3-1
ACPI BIOS Mode ...........................................................................................3-2
Using the ACPI BIOS Mode feature .....................................................3-2
APM ...............................................................................................................3-3
Automatic Power On ......................................................................................3-4
BIOS Setup configuration ..........................................................................4-1
Configuration/Setup Utility overview ..............................................................4-2

iv
Entering Setup ..............................................................................................4-4
When the computer is on ......................................................................4-4
Working with the Setup menus ......................................................................4-5
Configuration/Setup Utility menu .........................................................4-5
Viewing system information and product data ......................................4-6
Changing parameter settings ...............................................................4-7
Loading the default settings ..................................................................4-7
Canceling changes ...............................................................................4-8
Exiting Setup ........................................................................................4-8
Setup parameters ..........................................................................................4-9
Devices and I/O Ports ...........................................................................4-9
IDE Drives Setup ..................................................................................4-10
Video Setup ..........................................................................................4-10
Start Options .........................................................................................4-11
Date and Time ......................................................................................4-13
Advanced Setup ...................................................................................4-13
ISA Legacy Resources .........................................................................4-14
Power Management Setup ...................................................................4-14
System Security ....................................................................................4-15
Remote Administration .........................................................................4-16
Power-on Password .............................................................................4-16
Administrator Password ........................................................................4-16
Adapter ROM Password .......................................................................4-16
Using other configuration utilities ..................................................................4-17
Preparing to upgrade .................................................................................5-1
Evaluating your new hardware ......................................................................5-2
For conflicts with system resources used by adapter cards .................5-2
For conflicts with other system resources ............................................5-2
Planning your hardware changes ..................................................................5-3
Recording your changes .......................................................................5-3
Resolving resource conflicts ..........................................................................5-4
Using Setup ..........................................................................................5-4
Using the Windows Device Manager ....................................................5-4
Opening the system unit ................................................................................5-5
Taking safety precautions .....................................................................5-5
Removing the top cover for desktop model ..........................................5-6
Removing the top cover for microtower model .....................................5-7
Looking inside the system unit for desktop model..........................................5-9

v
Looking inside the system unit for microtower model.....................................5-11
Adding and removing adapter cards and drives .....................................6-1
Resolving conflicts with installed adapter cards ............................................6-2
Setting modem card configurations ......................................................6-2
Working with the hardware in the system unit ...............................................6-3
Adding and removing adapter cards for desktop model ................................6-4
Installing adapter cards .........................................................................6-4
Adding and removing adapter cards for microtower model ...........................6-5
Installing adapter cards .........................................................................6-5
Removing and adding drives .........................................................................6-6
Identifying signal cable connectors .......................................................6-6
Removing the diskette drive for desktop model ....................................6-10
Removing the diskette drive for microtower model................................6-11
Removing the CD-ROM drive for desktop model .................................6-12
Removing the CD-ROM drive for microtower model ............................6-13
Removing the hard disk drive for desktop model ..................................6-14
Removing the hard disk drive for microtower model .............................6-15
Updating the CMOS settings in Setup ...........................................................6-16
For adapter cards .................................................................................6-16
For Drives .............................................................................................6-16
Adding and replacing system board components ..................................7-1
Identifying system board parts .......................................................................7-2
PCI Card connector and jumper information .................................................7-4
Identifying adapter card connectors ......................................................7-4
Setting a jumper ....................................................................................7-4
Upgrading the system memory ......................................................................7-5
Installing memory modules ...................................................................7-5
Removing memory modules .................................................................7-6
Verifying the system memory ...............................................................7-6
Replacing the system battery ........................................................................7-7
Updating the CMOS settings in Setup ...........................................................7-9
Diagnosing and recovering from problems .............................................8-1
Before you panic: some simple fixes .............................................................8-2
Quick problem solving chart ..........................................................................8-6
Solving hardware and software problems .....................................................8-7
Solving hardware problems ..................................................................8-7

vi
Solving software problems ...................................................................8-13
Solving modem problems .....................................................................8-15
Error codes and messages ...........................................................................8-17
IBM Diagnostic Programs ..............................................................................8-20
Appendix A. Specification tables ...............................................................A-1
Memory module placement ...........................................................................A-1
Memory map .................................................................................................A-2
System input/output addresses .....................................................................A-3
System interrupts ..........................................................................................A-5
DMA channel assignments ............................................................................A-6
Serial port addresses ....................................................................................A-7
Connector functions ......................................................................................A-8
Appendix B. Modem information ...............................................................B-1
Modem features ............................................................................................B-1
Operating your modem ..................................................................................B-3
Using the Auto Answer feature .............................................................B-3
Disabling Call Waiting ...........................................................................B-4
Modem commands ........................................................................................B-5
Executing commands ...........................................................................B-5
Command format ..................................................................................B-5
AT commands ......................................................................................B-6
Detail for +MS Controls .......................................................................B-9
Extended AT commands ......................................................................B-10
V.42bis commands ...............................................................................B-11
Modem response codes ................................................................................B-12
S registers .....................................................................................................B-13
Appendix C. Monitor terminology ..............................................................C-1
Index .............................................................................................................I-1

vii
Notices
References in this publication to IBM products, programs, or services do not imply
that IBM intends to make these available in all countries in which IBM operates. Any
reference to an IBM product, program, or service is not intended to state or imply
that only IBM's product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any of IBM's
intellectual property rights may be used instead of the IBM product, program, or
service. Evaluation and verification of operation in conjunction with other products,
except those expressly designated by IBM, are the user's responsibility.
IBM may have patents or pending patent applications covering subject matter in this
document. The furnishing of this document does not give you any license to these
patents. You can send license inquiries, in writing, to the IBM Director of Licensing,
IBM Corporation, North Castle Drive, Armonk, NY 10504-1785, U.S.A.
Any references in this publication to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this IBM
product and use of those Web sites is at your own risk.

viii IBM Personal Computer User Guide
Safety information
Installation
The construction of the IBM Personal Computer provides extra protection against
the risk of electrical shock. The IBM computer has a power cord with a three-prong
plug that is required to ground metal parts. It is the responsibility of the person
installing the computer to connect it to a properly grounded electrical outlet. Seek
professional assistance before using an adapter or extension cord; these devices
could interrupt the grounding circuit.
If the computer is connected to an electrical outlet that is incorrectly connected to
the building wiring, serious electrical shock could result.
CONTINUED PROTECTION AGAINST THE RISK OF ELECTRICAL SHOCK:
For continued protection against the risk of electrical shock, follow these steps:
• Connect your computer only to an electrical outlet of the correct voltage. If you
are unsure about the voltage of the electrical outlet you are using, contact your
local power company.
• If your computer has cables other than the power cords, you must connect
them before plugging the power cords into an electrical outlet. Before removing
these cables, you must first unplug the power cords from the outlet.
• If your computer has a telephone connection, do not touch the telephone cords
when there is lightning in the area.
• Do not use or store the computer in an area where it can become wet.
• Make sure all replacement parts have characteristics identical or equivalent to
the original parts. Other parts may not have the same safety features.
• Personal injury or electrical shock may result if you undertake actions other
than those specifically described in this book. This is particularly true if you try
to service or repair the power supply, monitor, or built-in modem. Always refer
service or repairs to qualified service personnel.

ix
Safety while working with hardware
Each time you open your computer, you must follow specific safety procedures to
ensure that you do not damage your computer. For your safety, and the safety of
your equipment, follow the steps for “Disconnecting your computer” on page x
before you remove the cover of the system unit (if included with the model you
purchased).
Connecting your computer
To connect your computer:
1. Turn off the computer and any external devices (such as a monitor or printer)
that have their own power switches.
2. Attacha signal cable to each external device (such as a monitor or printer), and
then connect the other end of the signal cable to the computer.
3. Attachcommunicationcables(suchas modemcablesor networkcables)to the
computer. Then, attach the other ends of the cables to properly wired commu-
nication outlets.
4. Attach the power cords to the computer and any external devices (such as a
monitor or printer), and then connect the other ends of the power cords to prop-
erly grounded electrical outlets.
5. Turn on the computer and any attached devices that have their own power
switches.
To avoid shock hazard:
Danger!
• Do not connect or disconnect any cables or
perform installation, maintenance, or
reconfiguration of this product during an
electrical storm.
• The power cord must be connected to a
properly wired and grounded receptacle.
• Any equipment to which this product will be
attached must also be connected to properly
wired electrical outlets.
• Electrical current from power, telephone, and
communications cables is hazardous. To
avoid shock hazard, use the steps described
in this section to connect and disconnect
cables when installing, moving, or opening
the cover of this product.
• Never install telephone wiring during a
lightning storm

x IBM Personal Computer User Guide
Disconnecting your computer
To disconnect your computer:
1. Turn off the computer and any attached devices that have their own power
switches.
2. Unplug all power cables from electrical outlets.
3. Disconnect all communication cables (such as modem or network cables) from
communication outlets.
4. Disconnectall cables and cords from the computer; this includes power cords,
signal cables from external devices, communication cables, and any other
cables attached to the computer.
Modem safety information
To reduce the risk of fire, electrical shock, or injury when using telephone
equipment, always follow basic safety precautions, such as:
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
Danger! Do not detach the power-supply bracket from the power supply or remove any of the power-supply
screws.
Caution! Be sure to turn off the computer and monitor power switches before cleaning the computer and
monitor screen.

xi
Lithium battery notice
To ensure safety:
• Do not recharge, disassemble, heat, or incinerate a lithium battery.
• Replace the battery with an identical or equivalent type lithium battery.
• Do not throw or immerse the battery in water.
• Discard used lithium batteries according to local country dispositions.
Regulatory safety notice for the CD-ROM and DVD-ROM
drive
This notice contains required safety information about the CD-ROM/DVD-ROM
drive in your computer (if included with the model you purchased). The CD-ROM/
DVD-ROM drive is a Class 1 laser product, and Class 1 laser products are not
considered to be hazardous. The design of the laser system and CD/ROM-DVD-
ROM drive ensures that during normal operation, there is no exposure to laser
radiation above Class 1 level.
Please note that the CD-ROM/DVD-ROM drive does not contain any user
adjustable or serviceable parts. Service on this drive should only be performed by a
trained service provider.
Caution! Your computer uses lithium batteries. There may be a risk of fire, explosion, or burns if the batteries are
handled incorrectly.

xii IBM Personal Computer User Guide
Laser compliance statement
Some IBM Personal Computer models are equipped from the factory with a CD-
ROM or DVD-ROM drive. CD-ROM/DVD-ROM drives are also sold separately as
options. The CD-ROM/DVD-ROM drive is a laser product. The CD-ROM/DVD-ROM
drive is certified in the U.S. to conform to the requirements of the Department of
Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR)
Subchapter J for Class 1 laser products. Elsewhere, the drive is certified to conform
to the requirements of the International Electrotechnical Commission (IEC) 825 and
CENELEC EN 60 825 for Class 1 laser products.
When a CD-ROM/DVD-ROM drive is installed, note the following:
Removing the covers of the CD-ROM/DVD-ROM drive could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the CD-ROM/DVD-
ROM drive covers. Do not remove the CD-ROM/DVD-ROM drive covers.
Some CD-ROM/DVD-ROM drives contain an embeddedClass 3A or Class 3B laser
diode. Note the following:
Caution! Use of controls or adjustments or performance of procedures other than those specified herein might
result in hazardous radiation exposure.
Danger! Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments,
and avoid direct exposure to the beam.

xiii
Consignes de sécurité
Installation
La conception de fabrication de l'ordinateur personnel IBM assure une protection
accrue contre les risques d'électrocution. Le PC IBM possède un cordon
d'alimentation équipé d'une fiche à trois broches qui permet une mise à la terre des
principaux éléments métalliques de la machine. Il incombe au responsable de
l'installation de vérifier le branchement. Si vous devez installer un adaptateur ou
une rallonge, faites appel à un professionnel pour ne pas risquer de créer une
rupture dans le circuit de mise à la terre. Un socle de prise de courant
incorrectement relié à l'alimentation électrique du bâtiment peut être à l'origine
d'une électrocution.
Protection contre les risques d'électrocution. Pour vous prémunir contre les
risques d'électrocution, respectez les consignes ci-après:
• Ne branchez l'ordinateur que sur un socle de prise de courant présentant la
tension adéquate.
• Ne branchez le cordon d'alimentation sur le socle de prise de courant qu'après
avoir connecté tout autre cordon à la machine. Inversement, débranchez le
cordon d'alimentation du socle de la prise de courant avant de déconnecter
tout autre cordon.
Danger!
Pour éviter tout risque de choc électrique:
Ne manipulez aucun cordon et n’effectuez aucune
opération d’installation, de maintenance ou
reconfiguration de ce produit au cours d’un orage.
Les cordon d’alimentation du présent produit et de
tous les appareils qui lui sont connectés doivent être
branchés sur des socles de prise de courant
correctement câblés et mis à la terre.
Le courant électrique circulant dans les câblés de
communication et les cordons téléphoniques et
d’alimentation est dangereux. pour éviter tout risque
de choc électrique, respectez les consignes de la
présente section pour connecter et déconnecter des
câblés lors de l’installation, du retrait ou de
l’ouverture du panneu de ce produit.

xiv IBM Personal Computer User Guide
• Si votre ordinateur est doté d'un cordon téléphonique, ne manipulez jamais ce
cordon pendant un orage.
• Évitez d'utiliser et de placer votre ordinateur dans un endroit humide.
• Ne remplacez un élément que par un élément identique ou possédant des
caractéristiques équivalentes et équipé des mêmes dispositifs de sécurité.
• Le non-respect de ces consignes peut être à l'origine de blessures ou d'une
électrocution, en particulier si vous intervenez sur le bloc d'alimentation, l'écran
ou le modem intégré. Confiez la maintenance et la réparation de l'ordinateur à
une personne qualifiée.
Consignes de sécurité lors de la manipulation du matériel
Lorsque vous ouvrez l'unité centrale, il convient de suivre un certain nombre de
consignes de sécurité afin de ne pas endommager l'ordinateur. Pour votre sécurité
et celle de votre matériel, suivez les instructions de la section “Disconnecting your
computer” on page x, avant d'ouvrir l'unité centrale (le cas échéant).
Branchement de l'ordinateur. Pour brancher l'ordinateur, procédez comme suit:
1. Mettez l'ordinateur hors tension ainsi que tout périphérique (écran ou
imprimante) que vous allez connecter, qui dispose d'un interrupteur
d'alimentation.
2. Connectez tous les câbles (de l'écran, par exemple) à l'ordinateur.
3. Branchez tous les câbles d'interface (par exemple, un câble téléphonique)
sur des socles de prise de courant correctement mis à la terre.
4. Branchez les cordons d'alimentation sur des socles de prise de courant
correctement mis à la terre.
5. Mettez l’ordinateur sous tension ainsi que tout périphérique connecté
disposant d’un interrupteur d’alimentation.
Débranchement de l'ordinateur. Pour débrancher l'ordinateur, procédez comme
suit:
1. Mettez l'ordinateur hors tension ainsi que tout périphérique connecté
disposant d'un interrupteur d'alimentation.

xv
2. Débranchez tous les cordons d'alimentation des prises de courant.
3. Débranchez tous les câbles (câble de téléphone, par exemple) de leurs
prises.
4. Débranchez tous câbles de l’ordinateur (les cordons d’alimentation, les
câbles d’entrée-sortie et tous les autres câbles qui pourraient y être
connectés).
Consignes de sécurité relatives au modem
Lors de l’utilisation de votre matériel téléphonique, il est important de respecter les
consignes ci-après afin de réduire les risques d’incendie, d’électrocution et d’autres
blessures:
• N’intallez jamais de cordons téléphoniques durant un orage.
• Les prises téléphoniques ne doivent pas être installées dan des endroits
humides, excepté si le modéle a été conçu à cet effet.
Attention!
Votre ordinateur est équipé de piles au lithium.
Prenez garde aux risques d’incendie, d’explosion ou
de brûlures liés à une mauvaise utilisation des piles.
Respectez les consignes de sécurité suivantesy:
Ne rechargez pas la pile, ne la démontez pas, ne
l’exposez pas à la chaleur et ne la faites pas brûler.
Ne la remplacez que par une pile identique ou de
type équivalent.
Ne la jetez pas à l’eau.
Pour le recyclage ou la mise au rebut des piles au
lithium, reportez-vous à la réglementation en
vigueur.
Danger! No détachez pas le bloc d’alimentation de son support et ne retirez aucune vis du bloc
d’alimentation.
Attention! Veillez à mettre l’ordinateur et l’écran hors tension
avant de procéder à leur nettoyage.

xvi IBM Personal Computer User Guide
• Ne touchez jamais un cordon téléphonique ou un terminal non isolé avant que
la ligne ait été déconnectée du réseau téléphonique.
• Soyez toujours prudent lorsque vous procédez à l’intallation ou à la
modification de lignes téléphoniques.
• Si vous devez téléphoner pendant un orage, pour éviter tout risque de choc
électrique, utilisez toujours un téléphone sans fil.
• En cas de fulte de gaz, n’utilisez jamais un téléphone situé à proximité de la
fuite.
Consignes relatives à la pile au lithium
• Ne rechargez pas la pile, ne la démontez pas, ne l’exposez pas à la chaleur et
ne la faite pas brûler.
• Ne la remplacez que par une pille identique ou de type équivalent.
• Ne la jetez pas à l’eau.
• Pour le recyclage ou la mise au rebut des piles au lithium, reportez-vous à la
réglementation en vigueur.
Consignes de sécurité pour l’unité de CD-ROM et de DVD-ROM
La présente consigne contient les informations de sécurité relatives à l’unité de CD-
ROM de votre ordinateur (le cas échéant). L’unité de CD-ROM est un produit à laser
de classe 1. Les produits de classe 1 ne sont pas considérés comme dangereux. Le
système à laser et l’unité de CD-ROM ont été conçus de façon telle qu’il n’existe
aucun risque d’exposition à un rayonnement laser de niveau supérieur à la classe 1
dans des conditions normales d’utilisation.
Veuillez noter qu’aucune pièce de l’unité de CD-ROM n’est réglable ni réparable.
Ne confiez la réparation de cette unité qu’à une personne qualifiée.
Attention!
Votre ordinateur est équipé de piles au
lithium. Prenez garde aux risques
d’incenjdie, d’explosion ou de brûlures llés à
une mauvaise utilisation des piles.
Respectez les consignes de sécurité
suivantesy:

xvii
Conformité aux normes relatives aux appareils laser.
Certains modèles d’ordinateurs personnels sont équipés d’origine d’une unité de
CD-ROM ou de DVD-ROM. Mais ces unités sont également vendues séparément
en tant qu’options. L’unité de CD-ROM/DVD-ROM est un appareil à laser. Aux Etat-
Unis, l’unité de CD-ROM/DVD-ROM est certifiée conforme aux normes indiquées
dans le sous-chapitre J du DHHS 21 CFR relatif aux produits à laser de classe 1.
Dans les autres pays, elle est certifiée être un produit à laser de classe 1 conforme
aux normes CDI 825 et CENELEC EN 60 825.
Lorsqu’une unité de CD-ROM est installée, tenez compte des remarques suivantes:
Attention!
Pour éviter tout risque d’exposition au rayon
laser, respectez les consignes de réglage et
d’utilisation des commandes, ainsi que les
procédures décrites.
L’ouverture de l’unité de CD-ROM/DVD-
ROM peut entraîner un risque d’exposition
au rayon laser. Pour toute intervention, faites
appel à du personnel qualifié.
Danger! Rayonnement laser lorsque le carter est ouvert. Évitez toute exposition directe des
yeux au rayon laser. Évitez de regarder
fixement le faisceau ou de l’observer à l’aide
d’instruments optiques.

xviii IBM Personal Computer User Guide

Aboutthis book 1-1
Chapter 1. About this book
The User Guide contains general information for all users of an IBM Personal
Computer. Once youhave taken your computer out of the box and connected all the
components, you can use this book as a guide to your computer's hardware and as
a problem-solving tool.
The topics in this book range from an introduction of important hardware features to
instructions for reconfiguring or upgrading your computer. In addition, if you
experience a problem with your computer, this book can guide you to a solution.
This book may include information for several models. If the model you purchased
did not come with some of the hardware or IBM-preinstalled software mentioned in
this book, you will not be able to use those features. For more information, see the
“About your software” that comes with your computer.
About this book
This book contains the following chapters:
• Chapter 1. “About this book” on page 1-1
This chapter contains information about the book’s contents and organization.
It also points you to other documents or online resources for more information.
• Chapter 2. “Getting started” on page 2-1
This chapter contains instructions for making adjustments to the monitor and
the system volume settings on your computer. It also provides information to
help you connect your computer to a printer or to the Internet.
• Chapter 3. “Power management features” on page 3-1
This chapter describes the software shutdown and suspend features of your
computer for more efficient power management.
• Chapter 4. “BIOS Setup configuration” on page 4-1
This chapter provides instructions for using the Setup Utility, where you can
view or change your system’s configuration.

1-2 IBM Personal Computer User Guide
• Chapter 5. “Preparing to upgrade” on page 5-1
This chapter contains information to help you prepare to addor replace adapter
cards, drives, and system board components in your system unit.
• Chapter 6. “Adding and removing adapter cards and drives” on page 6-1
This chapter contains instructions for adding and removing adapter cards and
drives.
• Chapter 7. “Adding and replacing system board components” on page 7-1
This chapter contains instructions for adding and replacing hardware
components on your system board.
• Chapter 8. “Diagnosing and recovering from problems” on page 8-1
This chapter provides troubleshooting information, including error code and
message interpretations. It also includes information to help you recover
factory-installed programs and files.
• “Appendix A. Specification tables” on page A-1
This appendix contains specific memory, address, interrupt, channel, and port
specifications. It also includes connector information.
• “Appendix B. Modem information” on page B-1
This appendix contains information about modems, including AT command set
information that you can use if you decide to operate your modem from a
Windows DOS box prompt.
• “Appendix C. Monitor terminology” on page C-1
This appendix contains definitions of some of the terms generally used to
describe monitor characteristics.