IBM 847620U - Netfinity 3000 - 20U Owner's manual

This Manual Supports
The Following Models:
10U, 10X, 11U, 11X,
15U, 15X, 16U, 16X,
20U, 20X, 21U, 21X,
30U, 30X, 31U, 31X,
40U, 40X, 41U, 41X,
50U, 50X, 51U, 51X,
60U, 61U, 70U, 71U,
80U, 81U, 90U, 91U
S10L-9798-05
IBM Netfinity Servers
IBM Netfinity 3000 - Type 8476
Hardware Maintenance Manual
March 2000
We Want Your Comments!
(Please see page 256)

S10L-9798-05
IBM Netfinity Servers
IBM Netfinity 3000 - Type 8476
Hardware Maintenance Manual
March 2000
We Want Your Comments!
(Please see page 256)
IBM

Note
Before using this information and the product it
supports, be sure to read the general information
under “Notices” in the manual.
Sixth Edition (March 2000)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions,
therefore, this statement may not apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated
in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time.
This publication was developed for products and services
offered in the United States of America. IBM may not offer
the products, services, or features discussed in this
document in other countries, and the information is subject
to change without notice. Consult your local IBM
representative for information on the products, services,
and features available in your area.
Requests for technical information about IBM products
should be made to your IBM reseller or IBM marketing
representative.
 Copyright International Business Machines
Corporation 1999, 2000. All rights reserved.
Note to U.S. Government users–Documentation related to
Restricted rights–Use, duplication, or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract
with IBM Corp.
ii Netfinity Server HMM

About this supplement
This supplement contains diagnostic information,
Symptom-to-FRU Indexes, service information, error
codes, error messages, and configuration information for
the Netfinity 3000 - Type 8476.
Important
This manual is intended for trained servicers who are
familiar with IBM PC Server products.
Before servicing an IBM product, be sure to review
“Safety information” on page 212.
Important Safety Information
Be sure to read all caution and danger statements in this
book before performing any of the instructions.
Leia todas as instruções de cuidado e perigo antes de
executar qualquer operação.
Prenez connaissance de toutes les consignes de type
Attention et
Danger avant de procéder aux opérations décrites par les
instructions.
iii

Lesen Sie alle Sicherheitshinweise, bevor Sie eine
Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di
pericolo prima di effettuare qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y
peligro ante
de llevar a cabo cualquier operación.
Online support
Use the IBM Personal computing solutions (BBS) or the
World Wide Web (WWW) to download Diagnostic, BIOS
Flash, and Device Driver files.
File download address is:
http://www.ibm.com/pc/files.html
The IBM BBS can be reached at [phone].
IBM online addresses:
The HMM manuals online address is:
http://www.ibm.com/pc/us/cdt/hmm.html
The IBM Support Page is:
http://www.ibm.com/support/
The IBM Personal computing solutions page.
http://www.ibm.com/pc/
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Contents
About this supplement ............... iii
Important Safety Information .......... iii
Online support . . . . . . . . . . . . . . . . . iv
IBM Netfinity 3000 - Type 8476 .......... 1
General Checkout . . . . . . . . . . . . . . . . . 4
Diagnostics . . . . . . . . . . . . . . . . . . . . 6
Features . . . . . . . . . . . . . . . . . . . . . 15
Additional service information ........... 17
Locations . . . . . . . . . . . . . . . . . . . . . 58
Symptom-to-FRU index . . . . . . . . . . . . . 160
Undetermined problems . . . . . . . . . . . . . 198
Parts listing (Netfinity 3000 - Type 8476) ..... 199
Related service information .......... 211
Safety information . . . . . . . . . . . . . . . . 212
Battery notice (lithium) ............. 217
Battery notice (nickel cadmium) ......... 220
Laser compliance statement ........... 254
Send us your comments! ............ 256
Problem determination tips ........... 257
Phone numbers, U.S. and Canada ........ 258
Trademarks . . . . . . . . . . . . . . . . . . 260
 Copyright IBM Corp. 2000 v

vi Netfinity Server HMM

IBM Netfinity 3000 - Type 8476
General Checkout . . . . . . . . . . . . . . . . . 4
Diagnostics . . . . . . . . . . . . . . . . . . . . 6
Diagnostic test programs ............ 7
Power-on self-test (POST) ........... 8
POST beep codes ............... 9
Error messages . . . . . . . . . . . . . . . . 9
POST error messages and beep codes . . . 9
SCSI error messages ............ 9
Diagnostic error messages ......... 9
Software-generated error messages ..... 10
Installing files from option diskettes ....... 10
Running the diagnostic test programs ...... 11
Power-on self-test (POST) messages ...... 11
Viewing the test log .............. 14
SIMM/DIMM errors . . . . . . . . . . . . . 14
Features . . . . . . . . . . . . . . . . . . . . . 15
Additional service information ........... 17
Configuration overview . . . . . . . . . . . . . 18
Configuration conflicts . . . . . . . . . . . . . 20
Hardware configuration conflicts ....... 20
Software configuration conflicts ....... 21
Configuration/Setup utility program ....... 21
Configuration/Setup utility program menus .... 24
System summary . . . . . . . . . . . . . . 25
Product data . . . . . . . . . . . . . . . . 25
Devices and I/O ports ............ 25
Start options . . . . . . . . . . . . . . . . 26
Date and time ............... 26
System security . . . . . . . . . . . . . . 27
Setting power-on password modes .... 27
Setting and changing a power-on password 29
Using the administrator password menu . 31
Using the enhanced security features . . . 32
Restricting access to IDE devices and
diskette drives . . . . . . . . . . . . . 33
Remote administration . . . . . . . . . . 34
Setting Adapter ROM security ...... 35
Advanced setup . . . . . . . . . . . . . . 35
Cache control . . . . . . . . . . . . . . 35
ROM shadowing . . . . . . . . . . . . 35
PCI control . . . . . . . . . . . . . . . 35
Plug and Play control .......... 35
Processor control . . . . . . . . . . . . 36
ISA legacy resources ............ 36
Power management . . . . . . . . . . . . 37
Using the Automatic configuration and power
interface BIOS mode .......... 37
Configuring the Ethernet controller ....... 38
Troubleshooting the 10/100 Mbps Ethernet
Controller . . . . . . . . . . . . . . . . . 40
Network connection problems ...... 40
 Copyright IBM Corp. 2000 1

Diagnostic LEDs . . . . . . . . . . . . 41
Erasing lost or forgotten passwords ....... 42
Power supply . . . . . . . . . . . . . . . . . 45
ROM operation mode switch setting ....... 47
SCSISelect utility program ........... 49
Starting the SCSISelect utility program .... 49
SCSISelect utility program choices ...... 49
Configure/View host adapter settings .... 49
SCSI disk utilities ............ 50
Performing a low-level disk format .... 51
When to use the format disk program . . . 51
Starting the low-level format ....... 51
Specifications (Ethernet cable) ......... 53
Wake on LAN feature ............ 55
Specifications (system) . . . . . . . . . . . . . 56
Locations . . . . . . . . . . . . . . . . . . . . . 58
Accessing the system board .......... 59
Adapters . . . . . . . . . . . . . . . . . . . 60
Adapter considerations . . . . . . . . . . . 60
AGP adapters . . . . . . . . . . . . . . 60
ISA and PCI adapters .......... 61
Installing or removing ISA and PCI adapters . 62
Installing or removing AGP adapters ..... 65
Adding security options ............ 67
Installing a U-bolt and security cable ..... 67
Battery . . . . . . . . . . . . . . . . . . . . 69
Bottom cover . . . . . . . . . . . . . . . . . 71
Cabling . . . . . . . . . . . . . . . . . . . . 73
CD-ROM drive . . . . . . . . . . . . . . . . . 74
Handling a CD ............... 75
Loading and unloading a CD ........ 75
Completing the installation ........... 77
Controls and indicators ............. 81
Server controls . . . . . . . . . . . . . . . 81
Status indicators . . . . . . . . . . . . . . 82
Disconnecting cables and removing the side cover 84
External options . . . . . . . . . . . . . . . . 87
Adding a hot-swap storage expansion enclosure 87
External SCSI devices ............. 88
Serial port connectors ............ 89
Parallel port connector ........... 90
External view . . . . . . . . . . . . . . . . . 91
Front fan . . . . . . . . . . . . . . . . . . . 92
Input/Output connectors . . . . . . . . . . . . 94
Internal drives . . . . . . . . . . . . . . . . . 97
Expansion bays . . . . . . . . . . . . . . 97
Drive specifications . . . . . . . . . . . . . 99
Types of cables ............. 100
SCSI drives . . . . . . . . . . . . . . . 104
SCSI physical unit numbers ...... 104
SCSI logical unit number ........ 104
Termination requirements . . . . . . . 105
Preinstallation steps (all bays) ....... 105
Working with drives in bays 1 through 4 . . 107
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