IBM Storwize V3700 User manual

IBM Storwize V3700
Quick Installation Guide
GC27-4219-01


Note
Before using this information and the product it supports, read the general information in “Notices” on page 51, the
information in the “Safety and environmental notices” on page ix, as well as the information in the IBM Environmental
Notices and User Guide , which is provided on a DVD.
This edition applies to IBM Storwize V3700 and is valid until replaced by new editions.
© Copyright IBM Corporation 2012, 2013.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Figures ...............v
Tables ...............vii
Safety and environmental notices . . . ix
Safety notices and labels ..........ix
Caution notices for the Storwize V3700 ....x
Danger notices for Storwize V3700 ......x
Special caution and safety notices .......xii
General safety ............xii
Handling static-sensitive devices ......xiii
Environmental notices ..........xiii
About this guide ..........xv
Who should use this guide .........xv
Storwize V3700 library and related publications . . xv
How to order IBM publications .......xvii
Related websites ............xvii
Sending your comments .........xvii
How to get information, help, and technical
assistance ..............xviii
What's new ..............xx
Chapter 1. Before you begin the
installation .............1
Reviewing your packing slip .........4
Identifying the hardware components ......5
Verifying environmental requirements ......8
Reviewing enclosure location guidelines .....9
Chapter 2. Installing the hardware . . . 11
Installing the support rails .........11
Installing the enclosures ..........16
Installing options in the control enclosure ....17
Opening the node canister ........18
Installing an 8 Gbps Fibre Channel 4-port host
interface card .............20
Installing a 10 Gbps iSCSI-FCoE 2-port host
interface card .............22
Installing a 1 Gbps iSCSI 4-port host interface
card................25
Installing a SAS 4-port host interface card . . . 26
Installing an 8 GB cache memory upgrade . . . 28
Closing the node canister .........30
Installing disk drives ...........32
Connecting SAS cables to expansion enclosures . . 34
Connecting Ethernet cables for system management 37
Connecting Ethernet cables to 1 Gbps iSCSI 4-port
host interface cards ............37
Connecting fibre cables to a 10 Gbps iSCSI-FCoE
2-port host interface card ..........38
Connecting Fibre Channel cables to an 8 Gbps Fibre
Channel 4-port host interface card .......39
Connecting SAS cables to a host .......40
Powering on the system ..........42
Chapter 3. Configuring the system. . . 45
Web browser requirements to access the
management GUI ............45
User name and password for system initialization 46
Initializing the system with a Microsoft Windows
computer ...............46
Initializing the system with an Apple Macintosh
computer ...............47
Initializing the system with a Linux computer . . . 48
Adding an expansion enclosure to an existing
system ................50
Notices ..............51
Trademarks ..............53
Electronic emission notices .........53
Federal Communications Commission (FCC)
statement ..............53
Industry Canada compliance statement ....54
Australia and New Zealand Class A Statement 54
European Union Electromagnetic Compatibility
Directive ..............54
Germany Electromagnetic Compatibility Directive 55
People's Republic of China Class A Statement . . 56
Taiwan Class A compliance statement ....56
Taiwan Contact Information ........56
Japan VCCI Council Class A statement ....56
Japan Electronics and Information Technology
Industries Association Statement ......56
Korean Communications Commission Class A
Statement ..............57
Russia Electromagnetic Interference Class A
Statement ..............57
European Contact Information ........57
Taiwan Contact Information .........57
Index ...............59
© Copyright IBM Corp. 2012, 2013 iii
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iv Storwize V3700: Quick Installation Guide

Figures
1. Rear view of a Storwize V3700 control enclosure 5
2. Data ports in the rear of the control enclosure 6
3. Rear view of a Storwize V3700 expansion
enclosure..............7
4. SAS ports and LEDs in rear of expansion
canister ..............7
5. USB flash drive ...........8
6. Rack mounting rails and screws......11
7. Installing the rail spring ........12
8. Hole locations in the front of the rack ....13
9. Opening the hinge brackets .......14
10. Closing hinge brackets and installing rear
screw ..............15
11. Inserting the enclosure .........16
12. Removing a node canister........18
13. Removing the canister cover .......19
14. Host interface card and SFP transceivers 20
15. Installing 8 Gbps Fibre Channel 4-port host
interface card ............21
16. Installing 10 Gbps iSCSI-FCoE 2 port host
interface card ............23
17. Installing 1 Gbps iSCSI 4-port host interface
card...............25
18. Installing SAS 4-port host interface card 27
19. Where to install the cache memory upgrade 28
20. Installing memory module option .....29
21. Reinstalling the canister cover ......30
22. Installing a node canister ........31
23. Removing a filler panel ........32
24. Installing a drive ...........33
25. SAS cable connectors .........34
26. Connecting the SAS cables .......36
27. Connecting the Ethernet cables ......37
28. Example configuration with two pairs of
Ethernet cables connected to 1 Gbps iSCSI
4-port host interface cards........38
29. Example configuration with two pairs of
Ethernet cables connected to 10 Gbps
iSCSI-FCoE 2-port host interface cards . . . 39
30. Example configuration with two Fibre Channel
cables per canister ..........39
31. Example configuration with four Fibre
Channel cables per canister .......40
32. Mini SAS HD to Mini SAS HD cable ....40
33. Mini SAS HD to Mini SAS cable .....40
34. Example configuration with three SAS cables
per canister ............41
35. Example configuration with two SAS cables
connected to a SAS 4-port host interface card . 42
36. Expansion canister LEDs ........42
37. Node canister LEDs ..........43
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vi Storwize V3700: Quick Installation Guide

Tables
1. IBM websites for help, services, and
information ............xv
2. Storwize V3700 library ........xvi
3. IBM documentation and related websites xvii
4. IBM websites for help, services, and
information ............xviii
5. Steps for different installation scenarios . . . 1
6. Storwize V3700 model numbers ......4
7. Default user name and password for the
management GUI ..........46
© Copyright IBM Corp. 2012, 2013 vii
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viii Storwize V3700: Quick Installation Guide

Safety and environmental notices
Review the safety notices, environmental notices, and electronic emission notices
for IBM®Storwize®V3700 before you install and use the product.
To find the translated text for a caution or danger notice:
1. Look for the identification number at the end of each caution notice or each
danger notice. In the following examples, the numbers (C001) and (D002) are
the identification numbers.
CAUTION:
A caution notice indicates the presence of a hazard that has the potential of
causing moderate or minor personal injury. (C001)
DANGER
A danger notice indicates the presence of a hazard that has the potential
of causing death or serious personal injury. (D002)
2. Locate IBM Systems Safety Notices with the user publications that were provided
with the Storwize V3700 hardware.
3. Find the matching identification number in the IBM Systems Safety Notices. Then
review the topics concerning the safety notices to ensure that you are in
compliance.
4. Optionally, read the multilingual safety instructions on the Storwize V3700
website. Go to www.ibm.com/storage/support/storwize/v3700 and click the
documentation link.
Safety notices and labels
Review the safety notices and safety information labels before using this product.
To view a PDF file, you need Adobe Acrobat Reader. You can download it at no
charge from the Adobe website:
www.adobe.com/support/downloads/main.html
IBM Systems Safety Notices
This publication contains the safety notices for the IBM Systems products in
English and other languages. Anyone who plans, installs, operates, or services the
system must be familiar with and understand the safety notices. Read the related
safety notices before you begin work.
Note: The IBM Systems Safety Notices document is organized into two sections.
The danger and caution notices without labels are organized alphabetically by
language in the “Danger and caution notices by language” section. The danger and
caution notices that are accompanied with a label are organized by label reference
number in the “Labels” section.
The following notices and statements are used in IBM documents. They are listed
in order of decreasing severity of potential hazards.
© Copyright IBM Corp. 2012, 2013 ix
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Danger notice definition
A special note that emphasize a situation that is potentially lethal or
extremely hazardous to people.
Caution notice definition
A special note that emphasize a situation that is potentially hazardous to
people because of some existing condition, or to a potentially dangerous
situation that might develop because of some unsafe practice.
Note: In addition to these notices, labels might be attached to the product to warn
of potential hazards.
Finding translated notices
Each safety notice contains an identification number. You can use this identification
number to check the safety notice in each language.
To find the translated text for a caution or danger notice:
1. In the product documentation, look for the identification number at the end of
each caution notice or each danger notice. In the following examples, the
numbers (D002) and (C001) are the identification numbers.
DANGER
A danger notice indicates the presence of a hazard that has the potential
of causing death or serious personal injury. (D002)
CAUTION:
A caution notice indicates the presence of a hazard that has the potential of
causing moderate or minor personal injury. (C001)
2. Open the IBM Systems Safety Notices.
3. Under the language, find the matching identification number. Review the topics
about the safety notices to ensure that you are in compliance.
Note: This product was designed, tested, and manufactured to comply with IEC
60950-1, and where required, to relevant national standards that are based on IEC
60950-1.
Caution notices for the Storwize V3700
Ensure that you understand the caution notices for Storwize V3700.
Use the reference numbers in parentheses at the end of each notice, such as (C003)
for example, to find the matching translated notice in IBM Systems Safety Notices.
CAUTION:
Use safe practices when lifting.
svc00146
18-32 kg (39.7-70.5 lbs) 32-55 kg (70.5-121.2 lbs) 55 kg ( 121.2 lbs)
(27)
Danger notices for Storwize V3700
Ensure that you are familiar with the danger notices for Storwize V3700.
xStorwize V3700: Quick Installation Guide

Use the reference numbers in parentheses at the end of each notice, such as (C003)
for example, to find the matching translated notice in IBM Systems Safety Notices.
DANGER
When working on or around the system, observe the following precautions:
Electrical voltage and current from power, telephone, and communication
cables are hazardous. To avoid a shock hazard:
vConnect power to this unit only with the IBM provided power cord. Do not
use the IBM provided power cord for any other product.
vDo not open or service any power supply assembly.
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
vThe product might be equipped with multiple power cords. To remove all
hazardous voltages, disconnect all power cords.
vConnect all power cords to a properly wired and grounded electrical outlet.
Ensure that the outlet supplies proper voltage and phase rotation according
to the system rating plate.
vConnect any equipment that will be attached to this product to properly
wired outlets.
vWhen possible, use one hand only to connect or disconnect signal cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following procedures
when installing, moving, or opening covers on this product or attached
devices.
To disconnect:
1. Turn off everything (unless instructed otherwise).
2. Remove the power cords from the outlets.
3. Remove the signal cables from the connectors.
4. Remove all cables from the devices.
To connect:
1. Turn off everything (unless instructed otherwise).
2. Attach all cables to the devices.
3. Attach the signal cables to the connectors.
4. Attach the power cords to the outlets.
5. Turn on the devices.
vSharp edges, corners and joints may be present in and around the system.
Use care when handling equipment to avoid cuts, scrapes and pinching.
(D005)
DANGER
Safety and environmental notices xi

Heavy equipment–personal injury or equipment damage might result if
mishandled. (D006)
Special caution and safety notices
This information describes special safety notices that apply to the Storwize V3700.
These notices are in addition to the standard safety notices supplied and address
specific issues relevant to the equipment provided.
General safety
When you service the Storwize V3700, follow general safety guidelines.
Use the following general rules to ensure safety to yourself and others:
vObserve good housekeeping in the area where the devices are kept during and
after maintenance.
vFollow the guidelines when lifting any heavy object:
1. Ensure that you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to
lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes
the strain from the muscles in your back. Do not attempt to lift any objects that
weigh more than 18 kg (40 lb) or objects that you think are too heavy for you.
vDo not perform any action that causes a hazard or that makes the equipment
unsafe.
vBefore you start the device, ensure that other personnel are not in a hazardous
position.
vPlace removed covers and other parts in a safe place, away from all personnel,
while you are servicing the unit.
vKeep your tool case away from walk areas so that other people will not trip over
it.
vDo not wear loose clothing that can be trapped in the moving parts of a device.
Ensure that your sleeves are fastened or rolled up above your elbows. If your
hair is long, fasten it.
vInsert the ends of your necktie or scarf inside clothing or fasten it with a
nonconducting clip, approximately 8 cm (3 in.) from the end.
vDo not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your
clothing.
Remember: Metal objects are good electrical conductors.
vWear safety glasses when you are: hammering, drilling, soldering, cutting wire,
attaching springs, using solvents, or working in any other conditions that might
be hazardous to your eyes.
vAfter service, reinstall all safety shields, guards, labels, and ground wires.
Replace any safety device that is worn or defective.
vReinstall all covers correctly after you have finished servicing the unit.
xii Storwize V3700: Quick Installation Guide

Handling static-sensitive devices
Ensure that you understand how to handle devices that are sensitive to static
electricity.
Attention: Static electricity can damage electronic devices and your system. To
avoid damage, keep static-sensitive devices in their static-protective bags until you
are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following
precautions:
vLimit your movement. Movement can cause static electricity to build up around
you.
vHandle the device carefully, holding it by its edges or frame.
vDo not touch solder joints, pins, or exposed printed circuitry.
vDo not leave the device where others can handle and possibly damage the
device.
vWhile the device is still in its antistatic bag, touch it to an unpainted metal part
of the system unit for at least two seconds. (This action removes static electricity
from the package and from your body.)
vRemove the device from its package and install it directly into your Storwize
V3700, without putting it down. If it is necessary to put the device down, place
it onto its static-protective bag. (If your device is an adapter, place it
component-side up.) Do not place the device onto the cover of the Storwize
V3700 or onto a metal table.
vTake additional care when you handle devices during cold weather because
heating reduces indoor humidity and increases static electricity.
Environmental notices
This publication contains all the required environmental notices for IBM Systems
products in English and other languages.
The IBM Systems Environmental Notices and User Guide (ftp://
public.dhe.ibm.com/systems/support/warranty/envnotices/
environmental_notices_and_user_guide.pdf), Z125-5823 document includes
statements on limitations, product information, product recycling and disposal,
battery information, flat panel display, refrigeration, and water-cooling systems,
external power supplies, and safety data sheets.
To view a PDF file, you need Adobe Reader. You can download it at no charge
from the Adobe web site (get.adobe.com/reader/).
Safety and environmental notices xiii

xiv Storwize V3700: Quick Installation Guide

About this guide
This publication provides information that helps you install and initialize IBM
Storwize V3700.
Who should use this guide
This guide is intended for installers of Storwize V3700.
Before configuring your system, ensure that you follow the procedures as listed. Be
sure to gather IP addresses that you will need before you begin the installation.
Storwize V3700 library and related publications
Product manuals, other publications, and websites contain information that relates
to Storwize V3700.
Storwize V3700 Information Center
The IBM Storwize V3700 Information Center contains all of the information that is
required to install, configure, and manage the Storwize V3700. The information
center is updated between Storwize V3700 product releases to provide the most
current documentation. The information center is available at the following
website:
pic.dhe.ibm.com/infocenter/storwize/v3700_ic/index.jsp
Storwize V3700 library
Unless otherwise noted, the publications in the Storwize V3700 library are
available in Adobe portable document format (PDF) from the following website:
www.ibm.com/e-business/linkweb/publications/servlet/pbi.wss
The following table lists websites where you can find help, services, and more
information:
Table 1. IBM websites for help, services, and information
Website Address
Directory of worldwide contacts http://www.ibm.com/planetwide
Support for Storwize V3700 (2072) www.ibm.com/storage/support/storwize/v3700
Support for IBM System Storage®
and IBM TotalStorage products
www.ibm.com/storage/support/
Each of the PDF publications in the Table 2 on page xvi is also available in the
information center by clicking the number in the “Order number” column:
© Copyright IBM Corp. 2012, 2013 xv

Table 2. Storwize V3700 library
Title Description Order number
IBM Storwize V3700 Quick
Installation Guide
This guide provides
instructions for unpacking
your shipping order and
installing your system. The
first of three chapters
describes verifying your
order, becoming familiar
with the hardware
components, and meeting
environmental requirements.
The second chapter describes
installing the hardware and
attaching data cables and
power cords. The last
chapter describes accessing
the management GUI to
initially configure your
system.
GC27-4219
IBM Systems Safety Notices This guide contains
translated caution and
danger statements. Each
caution and danger
statement in the Storwize
V3700 documentation has a
number that you can use to
locate the corresponding
statement in your language
in the IBM Systems Safety
Notices document.
G229-9054
IBM Storwize V3700 Read
First Flyer
This document introduces
the major components of the
Storwize V3700 system and
describes how to get started
with the IBM Storwize V3700
Quick Installation Guide.
Part number: 00Y2619
IBM Statement of Limited
Warranty (2072)
This multilingual document
provides information about
the IBM warranty for
machine type 2072.
Part number: 00Y2617
IBM License Agreement for
Machine Code
This multilingual guide
contains the License
Agreement for Machine
Code for the Storwize V3700
product.
SC28-6872 (contains
Z125-5468)
IBM documentation and related websites
Table 3 on page xvii lists websites that provide publications and other information
about the Storwize V3700 or related products or technologies.
xvi Storwize V3700: Quick Installation Guide

Table 3. IBM documentation and related websites
Website Address
IBM Storage Management Console for
VMware vCenter
The IBM Storage Host Software Solutions
Information Center describes how to install,
configure, and use the IBM Storage Management
Console for VMware vCenter, which enables Storwize
V3700 and other IBM storage systems to be
integrated in VMware vCenter environments.
IBM Publications Center www.ibm.com/e-business/linkweb/publications/
servlet/pbi.wss
IBM Redbooks®publications www.redbooks.ibm.com/
Related accessibility information
To view a PDF file, you need Adobe Acrobat Reader, which can be downloaded
from the Adobe website:
www.adobe.com/support/downloads/main.html
How to order IBM publications
The IBM Publications Center is a worldwide central repository for IBM product
publications and marketing material.
The IBM Publications Center offers customized search functions to help you find
the publications that you need. Some publications are available for you to view or
download at no charge. You can also order publications. The publications center
displays prices in your local currency. You can access the IBM Publications Center
through the following website:
www.ibm.com/e-business/linkweb/publications/servlet/pbi.wss
Related websites
The following websites provide information about Storwize V3700 or related
products or technologies:
Type of information Website
Storwize V3700 support www.ibm.com/storage/support/storwize/v3700
Technical support for IBM
storage products
www.ibm.com/storage/support/
IBM Electronic Support
registration
www.ibm.com/support/electronicsupport
Sending your comments
Your feedback is important in helping to provide the most accurate and highest
quality information.
To submit any comments about this book or any other Storwize V3700
documentation:
About this guide xvii

vGo to the feedback form on the website for the Storwize V3700 Information
Center at pic.dhe.ibm.com/infocenter/storwize/v3700_ic/index.jsp?topic=/
com.ibm.storwize.v3700.doc/feedback_v3700.htm. You can use the form to enter
and submit comments. You can browse to the topic in question and use the
feedback link at the very bottom of the page to automatically identify the topic
for which you have a comment.
vSend your comments by email to [email protected]. Include the following
information in your email:
– Publication title
– Publication form number
– Page, table, or illustration numbers that you are commenting on
– A detailed description of any information that should be changed
How to get information, help, and technical assistance
If you need help, service, technical assistance, or just want more information about
IBM products, you will find a wide variety of sources available from IBM to assist
you.
Information
IBM maintains pages on the web where you can get information about IBM
products and fee services, product implementation and usage assistance, break and
fix service support, and the latest technical information. For more information,
refer to Table 4.
Table 4. IBM websites for help, services, and information
Website Address
Directory of worldwide contacts http://www.ibm.com/planetwide
Support for Storwize V3700 (2072) www.ibm.com/storage/support/storwize/v3700
Support for IBM System Storage
and IBM TotalStorage products
www.ibm.com/storage/support/
Note: Available services, telephone numbers, and web links are subject to change
without notice.
Help and service
Before calling for support, be sure to have your IBM Customer Number available.
If you are in the US or Canada, you can call 1 (800) IBM SERV for help and
service. From other parts of the world, see http://www.ibm.com/planetwide for
the number that you can call.
When calling from the US or Canada, choose the storage option. The agent decides
where to route your call, to either storage software or storage hardware, depending
on the nature of your problem.
If you call from somewhere other than the US or Canada, you must choose the
hardware option when calling for assistance. When calling IBM for service
regarding the product, follow these guidelines for the hardware option:
xviii Storwize V3700: Quick Installation Guide

Hardware option
Provide the serial number and appropriate 4-digit machine type. For the
Storwize V3700, the machine type is 2072.
In the US and Canada, hardware service and support can be extended to 24x7 on
the same day. The base warranty is 9x5 on the next business day.
Getting help online
You can find information about products, solutions, partners, and support on the
IBM website.
To find up-to-date information about products, services, and partners, visit the IBM
website at www.ibm.com/storage/support/storwize/v3700.
Before you call
Make sure that you have taken steps to try to solve the problem yourself before
you call.
Some suggestions for resolving the problem before calling IBM Support include:
vCheck all cables to make sure that they are connected.
vCheck all power switches to make sure that the system and optional devices are
turned on.
vUse the troubleshooting information in your system documentation. The
troubleshooting section of the Information Center contains procedures to help
you diagnose problems.
vGo to the IBM Support website at www.ibm.com/storage/support/storwize/
v3700 to check for technical information, hints, tips, and new device drivers or
to submit a request for information.
Using the documentation
Information about your IBM storage system is available in the documentation that
comes with the product.
That documentation includes printed documents, online documents, readme files,
and help files in addition to the Information Center. See the troubleshooting
information for diagnostic instructions. The troubleshooting procedure might
require you to download updated device drivers or machine code. IBM maintains
pages on the web where you can get the latest technical information and download
device drivers and updates. To access these pages, go to www.ibm.com/storage/
support/storwize/v3700 and follow the instructions. Also, some documents are
available through the IBM Publications Center.
Sign up for the Support Line Offering
If you have questions about how to use the machine and how to configure the
machine, sign up for the IBM Support Line offering to get a professional answer.
The maintenance supplied with the system provides support when there is a
problem with a hardware component or a fault in the system machine code. At
times, you might need expert advice about using a function provided by the
system or about how to configure the system. Purchasing the IBM Support Line
About this guide xix

offering gives you access to this professional advice. Taking this advice while
deploying your system can save issues further down the line.
Contact your local IBM Sales or IBM Support for this offering availability and to
purchase it, if available in your country.
What's new
New and updated information was included in this version of the book as a result
of usability testing and other feedback. Read all of the steps no matter how
familiar you are with the installation.
xx Storwize V3700: Quick Installation Guide