ICI FMX 400 Series User manual

FMX 400/FMX 700 SERIES
USER MANUAL
PLEASE READ THIS MANUAL BEFORE SWITCHING THE UNIT ON.
IMPORTANT SAFETY INFORMATION INSIDE.
2105 W. Cardinal Dr. Beaumont, TX 77705
ICI cameras fall under US Federal Law and Export Control.
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Revision History
Document created

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Contents
Disclaimers ���������������������������������������������������������� 5
1-1 Terms and Conditions......................................................................... 5
1-2 U.S. Government Regulations ............................................................. 5
1-3 Copyright ............................................................................................. 5
1-4 Quality Assurance ............................................................................... 5
1-5 Customer Help ..................................................................................... 5
User Notice����������������������������������������������������������� 6
2-1 Calibration........................................................................................... 6
2-2 Accuracy ............................................................................................. 6
2-3 Cybersecurity..................................................................................... 6
2-4 Disposal of Electronic Waste ............................................................ 6
2-5 Intended Use ..................................................................................... 7
2-6 Manual Update ................................................................................... 7
2-7 Scope of Application ......................................................................... 7
2-8 Authoritative Versions ...................................................................... 7
2-9 Training .............................................................................................. 8
Safety Information ��������������������������������������������������� 9
Technical Specifications �������������������������������������������� 11
Structure ����������������������������������������������������������� 13
5-1 Appearance and Definitions of Housing Interface ........................ 13
Package Includes ��������������������������������������������������� 14
Quick Start Instructions ��������������������������������������������� 15
7-1 Setup..................................................................................................15
7-2 Software Installation .........................................................................17
Operation Instructions ���������������������������������������������� 18
8-1 IP Address Configuration ................................................................ 18
8-2 IR Flash Pro ....................................................................................... 19
8-3 Cable Management.......................................................................... 19
Cleaning and Maintenance ������������������������������������������20
9-1 Cleaning the Germanium Lens.........................................................20
9-2 Disinfecting the Camera Surface....................................................20
9-3 Device Calibration.............................................................................20
9-4 Storage ..............................................................................................20
Radiometry���������������������������������������������������������� 21
10-1 Introduction to Radiometry .............................................................21
10-2 Radiometry Correction ....................................................................21
10-2-1 Detail Parameters ............................................................... 22
10-2-2 Emissivity ........................................................................... 22
10-2-3 Ambient Temperature ........................................................ 23
10-2-4 Distance and Angle of Capture......................................... 23
10-2-5 Humidity .............................................................................. 23

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10-3 Histograms & Graphs ......................................................................24
Troubleshooting�����������������������������������������������������25
11-1 Camera(s) not showing, camera(s) lagging, or software crashing 25
11-2 Thermal imager shuts off unexpectedly.........................................25
11-3 No thermal image.............................................................................25
11-4 Camera out of focus ........................................................................25
11-5 Unclear or dark visible images........................................................26
11-6 Temperature readings are incorrect...............................................26
11-7 Network recognized but not connected.........................................26
About ICI ������������������������������������������������������������27
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1. Disclaimers
Warranty Terms and Condition of Sale are made available online at:
https://infraredcameras.com/support/terms-and-conditions-of-sale/
U.S. Government Regulations
This product may be subject to U.S. Export Regulations. Please send any
Copyright
© 2022, Infrared Cameras, Inc. All rights reserved worldwide. No parts of the
software including source code may be reproduced, transmitted, transcribed
or translated into any language or computer language in any form or by any
means, electronic, magnetic, optical, manual or otherwise, without the prior
written permission of Infrared Cameras, Inc.
The documentation must not, in whole or part, be copied, photocopied,
reproduced, translated or transmitted to any electronic medium or machine
readable form without prior consent, in writing, from Infrared Cameras, Inc.
Names and marks appearing on the products herein are either registered
trademarks or trademarks of Infrared Cameras, Inc. and/or its subsidiaries. All
other trademarks, trade names or company names referenced herein are used
for identification only and are the property of their respective owners.
Quality Assurance
Infrared Cameras, Inc. is committed to a policy of continuous development;
therefore we reserve the right to make changes and improvements on any of
the products without prior notice.
Customer Help
For customer help, visit:
https://infraredcameras.com/support/
E-mail:
suppor[email protected]

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Annual calibration to the thermal camera is recommended. Contact customer
service to schedule maintenance.
For very accurate results, we recommend that you wait a minimum of 5 minutes
after you have started the camera before measuring a temperature.
2. User Notice
Disposal of Electronic Waste
substances that may be hazardous and present a risk to human health and
handled correctly.
Equipment marked with the below crossed-out wheeled bin is electrical and
electronic equipment. The crossed-out wheeled bin symbol indicates that
waste electrical and electronic equipment should not be discarded together
with unseparated household waste, but must be collected separately.
All local authorities have established collection schemes under which residents
can dispose of equipment at a recycling center or other collection points, or
WEEE will be collected directly from households. More detailed information is
available from the administration of the relevant local authority. Always dispose
of waste in accordance with local, state, and federal regulations.
Cybersecurity
After the products are connected to the Internet, they may face risks including
but not limited to network attacks, hacker attacks, virus infections, etc. The
company will not be responsible for the abnormal operation of the products and
any loss or liability caused therefrom shall be at your own risk.

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The user manual will be updated from time to time. To access the latest manuals,
translations of manuals, and notifications, go to:
https://infraredcameras.com/product-resources/
The manufacturer reserves the right to alter the specifications of the product
without prior notification. The manufacturer allows himself the right to modify
without any preliminary opinion the technical specifications of the product.
The authoritative version of this publication is English. In the event of
divergences due to translation errors, the English text has precedence.
Any late changes are first implemented in English. Other languages may or may
not be available.
Intended Use
The FMX 400/FMX 700 Series cameras are used for surface temperature
assessment of energy emitted from the first 1/1000th of an inch of a subject.
Environment of use: industrial and petrochemical buildings, electrical plants,
security rooms, science labs, animal reserves as well as environmental
conservatories, among others.
You agree that this product is for civilian use only, and shall not use applications
that may infringe the rights of third parties, medical and safety devices or other
applications where product failure may lead to life-threatening or personal injury,
as well as weapons of mass destruction, chemical and biological weapons,
nuclear explosions, unsafe use of nuclear energy, dangerous or humanitarian
purposes. Any loss or liability caused therefrom shall be at the your own risk.
Infrared Cameras, Inc. issues generic manuals that cover several cameras
within a model line.
This means that this manual may contain descriptions and explanations that do
not apply to your particular camera model. This manual may contain technical
inaccuracies or typographical errors.

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To read about infrared training, visit:
https://infraredtraininginstitute.com/

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3. Safety Information
• This device must be installed by qualified service personnel or system
installation personnel.
•
interference received, including interference that may cause undesired
operation.
• To prevent eye damage and personal injury, do not look into the laser. Do
not point the laser directly at people or animals or indirectly off reflective
surfaces.
• Do not disassemble or modify the thermal device.
• Do not point the imager (with or without the lens cover) at intensive energy
sources, e.g. devices that emit laser radiation, or the sun. This can affect
the accuracy of the camera, and cause damage to the detector.
• Do not use the imager in an ambient temperature outside of the operation
range. High/low temperatures can cause damage to the device.
• Prior to start of the device, make sure that the power supply is properly
connected. If the power supply is connected incorrectly, the device may
be damaged.
• Do not place any objects on the power cord, and do not place the device
where the power cord can be easily touched.
• Do not get water or salt water on the device or permit the device to get
wet. Damage to the device may occur.
• Remove any water or moisture on the device before you install it. Damage
to the device may occur.
• Clean the case with a damp cloth and a weak soap solution. Do not use
abrasives, isopropyl alcohol, or solvents to clean the case or lens/screen.
• Be careful when cleaning the infrared lens. Do not clean the infrared lens
too vigorously. This can damage the anti-reflective coating.
• Avoid condensation. Taking the imager from cold to hot will cause
condensation in thermal imager. To protect the imager, power on the
device and wait until it becomes warm enough for the condensation to
evaporate.
• Keep device out of reach of children.
• Storage: If you do not use the imager for a long period of time, put the
device in a cool and dry environment. Store the device in an ambient
• This product is a precise electronic device that must be handled with care
during use, storage, and transportation to prevent dangerous actions such
as the device being hit by external force, or falling from heights.
• During transportation and storage the original packaging box must be used.
• Do not drop or throw the device.

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THE ENCAPSULATION RATING IS ONLY APPLICABLE WHEN ALL THE
• Do not put the product into a fire.
• It is recommended to calibrate the device(s) annually.
• If the device operates abnormally, please contact the supplier and do not
dismantle the device on your own.

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SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE
4. Technical Specifications
FMX 400 P
384 x 288
Accuracy ± 2 °C (± 3.6 °F) or ± 2%
-20 °C to 120 °C
(-4 °F to 248 °F)
-10 °C to 60 °C
(14 °F to 140 °F)
-20 °C to 65°C
(-4 °F to 149 °F)
Detector Array UFPA (VOx)
FOV 47° x 35.6°
Focus Electronic
Measurement Distance Lens dependent
< (40 mK) 0.04 °C
at 30 °C (86 °F)
50 Hz 25 Hz
14-bit
5% to 95% non-condensing
> 99 %
30 G/4.3 G
119 mm x 55 mm x 55 mm (L x W x H +/- 0.5 mm)
(4.69” x 2.17” x 2.17” (L x W x H ± 0.02”))
DC 110V 10 - 36, < 3 W
< 370 g (13.05 oz)
TCP, UDP, ICMP, DHCP, RTSP
Interface RJ45 Ethernet + PoE

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SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE
SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE
FMX 400 P
Raw
0.01 to 1.0
IP54

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5. Structure
1. Germanium Lens
2. LED Indicator Light
3. Power Interface
4. Data Interface
5.
6. Reset Button
3.
2.
1.
4.
5.
6.

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6. Package Includes
ENSURE ALL SYSTEM EQUIPMENT AND COMPONENT ITEMS ARE PRESENT
BEFORE BEGINNING INSTALLATION
Coaxial Cable
Power AdapterEthernet Cable
FMX Series device
Software USB Drive

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7. Quick Start Instructions
FROM THE PATH.
A.
Mount the FMX Series device to a
tripod using the ¼-20 mount.

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D. E.
Attach coaxial cable to back
of the FMX Series device.
Plug jack end of power adapter
into barrel end of coaxial cable.
B C.
Plug Ethernet cable into the Ethernet
port of the FMX Series device.
Plug the other end of the Ethernet cable
into the Ethernet port of the computer.
ENSURE THE CAMERA LENS AND TEMPERATURE REFERENCE SOURCE ARE
FACING EACH OTHER ON PARALLEL PLANES. MAKE SURE CAMERA TARGET
AREA

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F.
Plug power adapter into a 110/120V
electrical outlet.
G.
Power on Devices.
A. B.
Install IR Flash software using the
software USB drive. Refer to the IR
Flash User Manual for instructions.
Once installed, launch IR Flash
software by double-clicking the
associated desktop icon.

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8. Operation Instructions
The FMX 400 and 700 comes configured with static IP address for the infrared
camera. The infrared camera lies at 192.168.10.117. Connecting the computer
requires setting the IPv4 settings of the Ethernet port to a static IP address in
the same “Class C.” We suggest applying 192.168.10.110 with a subnet mask of
255.255.255.0. There is no need to set a gateway as this is a direct connection
from the computer to the cameras with no router.
Be sure the static IP address is set by doing the following:
1. Click on Windows icon.
2. Click on Settings.
3. Click on Network and Internet.
4. Click on Ethernet.
5. Click on Change Adapter Settings.
6. Right click on Ethernet and choose properties.
7.
8. The IP address should read 192.168.10.110. If it does not, click in the box and
fill in the correct number.
9. The Subnet Mask should read 255.255.255.0. If it does not, click in the box
and fill in the correct number.
10. Click Ok.

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Software arrives installed on computers and tablets purchased from ICI as
complete systems and it will launch automatically on startup. A copy of the
software is provided on the Software USB Drive. Documentation can be found
online on the IR Flash Pro web page under the Downloads section or at this
address:
https://infraredcameras.com/ir-flash-pro-manual/
• Processor: Intel i5 Quad core or above
• 4 GB or above
• OS: Windows 8/8.1/10
• 256 GB or above
• 1920 x 1080
In installations where the camera is subject to vibrations or shocks the power
cord may need an external cable management to avoid power port failure. The
following images show two cable management solutions.
A. B.

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Do not use corrosive chemicals on the optical glass components. The germanium
window surface is coated with anti-reflection coating. Dust, grease, and
fingerprints will produce harmful substances and lead to a decline in performance,
or cause scratches. If dirt is found, please use the following methods:
1. Use a blown balloon or a soft brush to clean the lens surface to avoid dust
particles scratching the anti-reflection film on lens surface during the
wiping process.
2. Use a soft cotton or microfiber cloth or lens wiping paper and dip in distilled
water. Gently wipe the lens surface from the middle to the edge, paying
attention to not crack the lens, or use too much liquid. If the lens is still not
clean, replace the cloth and repeat the wiping process.
Do not use corrosive cleaning solutions on the optical glass components. It is
recommended to disinfect the camera surface regularly with a non-corrosive
sanitizing product. Follow the directions provided by the manufacturer of the
cleaning solution. Adhere to the sanitation protocols and cleaning schedule set
forth by the employer.
It is recommended to have the device(s) re-calibrated annually. Contact
customer service to schedule maintenance.
When the equipment is not in use, the device should be placed in a dust-free
and moisture-free environment with a stable temperature and humidity.
SCHEDULE MAINTENANCE.
9. Cleaning and Maintenance
This manual suits for next models
3
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