IEI Technology IOVU-210AD-RK39 User manual

IOVU-210AD-RK39 Panel PC
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User Manual
10.1” RISC-Based Panel PC with Touchscreen,
Rockchip RK3399 On-board SoC, Wi-Fi, Bluetooth, RFID,
Digital I/O, PoE, COM, USB, Android 7.1, RoHS Compliant
MODEL:
IOVU-210AD-RK39
Rev. 1.00 – October 8, 2018

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Revision
Date Version Changes
October 8, 2018 1.00 Initial release

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Copyright
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help reduce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essential but non-critical
information. These messages should be read carefully as any directions
or instructions contained therein can help avoid making mistakes.

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Table of Contents
1 INTRODUCTION.......................................................................................................... 1
1.1 OVERVIEW.................................................................................................................. 2
1.2 FEATURES................................................................................................................... 2
1.3 FRONT PANEL............................................................................................................. 3
1.4 BOTTOM PANEL.......................................................................................................... 4
1.5 REAR PANEL............................................................................................................... 4
1.6 SIDE PANELS.............................................................................................................. 5
1.7 SYSTEM SPECIFICATIONS............................................................................................ 6
1.8 DIMENSIONS............................................................................................................... 8
2 UNPACKING................................................................................................................. 9
2.1 PACKING LIST........................................................................................................... 10
2.2 OPTIONAL ITEMS.......................................................................................................11
3 INSTALLATION ......................................................................................................... 12
3.1ANTI-STATIC PRECAUTIONS...................................................................................... 13
3.2 INSTALLATION PRECAUTIONS................................................................................... 14
3.3 EXTERNAL I/O CONNECTORS ................................................................................... 15
3.3.1 Power Input Interfaces..................................................................................... 15
3.3.2 Ethernet Connector.......................................................................................... 16
3.3.3 Serial Interfaces............................................................................................... 17
3.3.4 Digital I/O Connector...................................................................................... 18
3.3.5 USB 2.0 Host Connectors................................................................................ 18
3.4 MOUNTING THE SYSTEM .......................................................................................... 19
3.4.1 Wall Mounting.................................................................................................. 19
3.4.2 Arm Mounting.................................................................................................. 22
3.4.3 Stand Mounting................................................................................................ 24
3.5 POWER-ON/OFF PROCEDURE ................................................................................... 25
3.6AVAILABLE DRIVERS ................................................................................................ 26
3.6.1 Driver Download............................................................................................. 27

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3.7 SYSTEM MAINTENANCE ........................................................................................... 28
4 ANDROID OS .............................................................................................................. 29
4.1 HOME SCREEN ......................................................................................................... 30
4.1.1 Adding a Home Screen..................................................................................... 30
4.1.2 Switching between Home Screens.................................................................... 31
4.1.3 Favorites Tray.................................................................................................. 31
4.1.4 Adding Shortcuts.............................................................................................. 32
4.1.5 Arranging the Home Screen............................................................................. 34
4.2 NAVIGATION BUTTONS............................................................................................. 35
4.3 STATUS BAR ............................................................................................................. 36
A REGULATORY COMPLIANCE.............................................................................. 38
B SAFETY PRECAUTIONS......................................................................................... 43
B.1 SAFETY PRECAUTIONS............................................................................................. 44
B.1.1 General Safety Precautions............................................................................. 44
B.1.2 Anti-static Precautions .................................................................................... 45
B.1.3 Product Disposal............................................................................................. 46
B.2 MAINTENANCE AND CLEANING PRECAUTIONS ........................................................ 46
B.2.1 Maintenance and Cleaning.............................................................................. 46
B.2.2 Cleaning Tools................................................................................................. 47
C HAZARDOUS MATERIALS DISCLOSURE......................................................... 48

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List of Figures
Figure 1-1: IOVU-210AD-RK39 Panel PC......................................................................................2
Figure 1-2: Front Panel ..................................................................................................................3
Figure 1-3: LED Indicators.............................................................................................................3
Figure 1-4: Bottom Panel...............................................................................................................4
Figure 1-5: Rear Panel....................................................................................................................4
Figure 1-6: Side Panels..................................................................................................................5
Figure 1-7: Dimensions (unit: mm)...............................................................................................8
Figure 3-1: Power Input Interfaces..............................................................................................15
Figure 3-2: Power Terminal Block...............................................................................................15
Figure 3-3: Ethernet Connector...................................................................................................16
Figure 3-4: Digital I/O Connector Pinouts..................................................................................18
Figure 3-5: USB 2.0 Host Connectors.........................................................................................18
Figure 3-6: Wall-mounting Bracket.............................................................................................20
Figure 3-7: Chassis Support Screws..........................................................................................21
Figure 3-8: Securing the IOVU-210AD-RK39..............................................................................22
Figure 3-9: Arm Mounting Retention Screw Holes....................................................................23
Figure 3-10: Arm Mounting..........................................................................................................24
Figure 3-11: Stand Mounting.......................................................................................................25
Figure 3-12: Power Connectors ..................................................................................................26
Figure 3-13: IEI Resource Download Center..............................................................................26
Figure 4-1: Adding a Home Screen.............................................................................................30
Figure 4-2: Multiple Home Screens.............................................................................................31
Figure 4-3: Favorites Tray............................................................................................................31
Figure 4-4: All Apps/WIDGETS Page..........................................................................................33
Figure 4-5: Trash an Item on Home Screen...............................................................................34
Figure 4-6: Navigation Buttons...................................................................................................35
Figure 4-7: Status Bar ..................................................................................................................36
Figure 4-8: Notification List and System Status........................................................................37

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List of Tables
Table 1-1: Technical Specifications..............................................................................................7
Table 2-1: Packing List.................................................................................................................10
Table 2-2: Optional Items.............................................................................................................11
Table 3-1: Power Terminal Block Pinouts..................................................................................15
Table 3-2: Ethernet Connector Pinouts......................................................................................16
Table 3-3: Ethernet Connector LEDs..........................................................................................16
Table 3-4: RS-232 Serial Port (COM1) Pinouts ..........................................................................17
Table 3-5: RS-232/422/485 Serial Port (COM2) Pinouts ............................................................17
Table 4-1: Navigation Buttons.....................................................................................................35

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Chapter
1
1 Introduction

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1.1 Overview
Figure 1-1: IOVU-210AD-RK39 Panel PC
The IOVU-210AD-RK39 is a 10.1” RISC-based panel PC with Android 7.1 OS. At the
heart of the system is the Rockchip RK3399 on-board SoC, offering low power in a
powerful package. The IOVU-210AD-RK39 provides rich input capabilities utilizing the
projected capacitive touchscreen. Other peripherals include RFID reader, 4-bit digital I/O,
two USB 2.0 ports, one USB 3.0 port, one RS-232 port, one RS-232/422/485 port and one
10/100/1000 Mbps LAN port with PoE.
1.2 Features
The IOVU-210AD-RK39 features the following:
Fanless design
Rockchip RK3399 on-board SoC
On-board 1866 MHz 2 GB LPDDR3 memory
16 GB eMMC NAND flash
Projected capacitive touchscreen
Equips with Wi-Fi 802.11a/b/g/n/ac and Bluetooth v4.1
One 10/100/1000 Mbps Ethernet LAN port with PoE
One DB-9 RS-232/422/485 port and one DB-9 RS-232 port
One USB 3.0 port and two USB 2.0 ports
Android 7.1 OS pre-installed
RoHS compliant

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1.3 Front Panel
The front panel of the IOVU-210AD-RK39 contains a 10.1” LCD with projected capacitive
touchscreen, 5-megapixel camera, digital microphones and the RFID reader.
Figure 1-2: Front Panel
The LED indicators on the front panel show the status of power, Bluetooth and Wi-Fi
connection.
Figure 1-3: LED Indicators
Power LED Off The system is turned off.
Blue The system is turned on.
Bluetooth LED Off Bluetooth is disabled.
Blue Bluetooth is enabled.
Wi-Fi LED Off Wi-Fi is disabled.
Green Wi-Fi is enabled.

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1.4 Bottom Panel
The bottom panel contains the I/O interfaces as shown in Figure 1-4.
Figure 1-4: Bottom Panel
1.5 Rear Panel
The rear panel has four VESA 75 mounting screw holes.
Figure 1-5: Rear Panel

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1.6 Side Panels
The left panel has a 2 W speaker, and the right panel has a terminal block for 4-bit digital
input and output.
Figure 1-6: Side Panels

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1.7 System Specifications
The IOVU-210AD-RK39 technical specifications are listed below.
System
CPU Rockchip RK3399 on-board SoC
(dual-core Cortex-A72 + quad-core Cortex-A53, 64-bit)
Memory 2 GB 1866 MHz LPDDR3L on-board memory
Storage 16 GB eMMC NAND flash
One microSD card slot (internal)
Audio 1 x Speaker (2 W)
2 x Digital microphone
Camera 5-megapixel front-facing camera
Thermal Solution Fanless
Watchdog Timer Yes
Real-time Clock Battery backup RTC
OS Android 7.1
Display
LCD Size 10.1"
Max. Resolution 800 x 1280
Brightness (cd/m2) 250 (typ.)
Contrast Ratio 800:1 (typ.)
Pixel Pitch (mm) 0.0564 (H) x 0.1692 (V)
Viewing Angle 85/85/85/85 degree
Touchscreen Projected capacitive touchscreen
Communication
Wireless LAN 802.11a/b/g/n/ac
Bluetooth Bluetooth v4.1
RFID 13.56 MHz ISO4443 A/B, read-write capable,
ISO 14443A (MIFARE), ISO 14443B (FeliCa)
Power
Power Input 9 V ~ 30 V DC
DC input: φ2.5/5.5mm DC jack or terminal block
PoE: IEEE 802.3 at standard (power device)

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Physical Character
Construction Material PC+ABS plastic front cover and metal rear cover
Color White
Mounting VESA 75 mm x 75 mm
Dimensions (W x H x D) 293 mm x 209.5 mm x 44.5 mm
Operation Temperature -10°C ~ 50°C with air flow
Storage Temperature -20°C ~ 60°C
Humidity 10% ~ 95%, non-condensing
Weight (Net) 1.84 kg
Certifications CE, FCC Class A
Connectors, Buttons and Indicators
I/O Connector 1 x USB 3.0 Type-A port
2 x USB 2.0 Type-A port
1 x RJ-45 GbE with PoE
1 x DB-9 RS-232 (COM 1)
1 x DB-9 RS-232/422/485 (COM 2)
2-bit digital input
2-bit digital output
Button 1 x Reset button
LED Indicators Power, Bluetooth and Wi-Fi
Table 1-1: Technical Specifications
NOTE:
When both DC-
in and PoE are connected to the device, the connection
with higher voltage will be the main power source.

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1.8 Dimensions
The dimensions are shown below.
Figure 1-7: Dimensions (unit: mm)

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Chapter
2
2 Unpacking

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To unpack the panel PC, follow the steps below:
WARNING!
The front side LCD screen has a protective plastic cover stuck to the
screen. Only remove the plastic cover after the system
has been
properly installed. This ensures the screen is protected during the
installation process.
Step 1: Carefully cut the tape sealing the box. Only cut deep enough to break the tape.
Step 2: Open the box.
Step 3: Lift the IOVU-210AD-RK39 out of the box.
Step 4: Make sure all the components listed in the packing list are present. Step 0:
2.1 Packing List
NOTE:
If any of the components listed in the checklist below are missing, do
not proceed with the installation. Contact the IEI reseller or vendor the
IOVU-210AD-RK39
was purchased from or contact an IEI sales
representative directly by sending an email to [e-mail].
The IOVU-210AD-RK39 is shipped with the following components:
Quantity Item Image
1 IOVU-210AD-RK39 panel PC
Table 2-1: Packing List

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2.2 Optional Items
The following are optional components which may be separately purchased:
Item Image
90V~264V AC input, 12V/60W DC power adapter
(P/N: 63040-010060-120-RS)
Wall mounting kit
(P/N: AFLWK-19B)
Arm kit
(P/N: ARM-11-RS)
Stand
(P/N: STAND-A12-RS)
Table 2-2: Optional Items

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Chapter
3
3 Installation