IEI Technology POC-W24C-ULT3 User manual

24” Medical Panel PC with Intel®Core™ i7-6600U/Core™ i5-6300U/
Celeron® 3855U CPU, 4 GB DDR RAM, Wi-Fi 802.11a/b/g/n/ac,
PCAP Touchscreen, 5-Megapixel Camera, Microphone and RoHS
POC-W24C-ULT3
Quick Installation Guide
Version 1.00
©2017 Copyright by IEI Integration Corp.
All rights reserved.

1
Revision
Date Version Changes
December 15, 2017 1.00 Initial release
Intended Use
The POC-W24C-ULT3 medical panel PC is intended to be used to display general
purpose medical images. The device shall not be used for diagnosis purpose or life
supporting system.
Equipment connected to analog or digital interfaces must comply with the respective
IEC Standards (e.g. IEC 60950 for data processing equipment and IEC 60601-1 for
medical equipment). Furthermore all configurations shall comply with the current
version of the standard for SYSTEMS IEC 60601-1-1. Everybody who connects
additional equipment to the signal input part or signal output part configure a
medical system, and is therefore responsible that the system complies with current
version of the requirements of the system standard IEC 60601-1-1. If in doubt,
consult the technical service department or your local representative.
Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help reduce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essential but non-critical
information. These messages should be read carefully as any
directions or instructions contained therein can help avoid making
mistakes.
Hot surface
This symbol indicates a hot surface that should not be touched without
taking care.
OPERATING INSTRUCTION
Follow operating instructions or consult instructions for use.
IEC 60417-5009: Stand-by

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Overview
The POC-W24C-ULT3 is a 6th generation Intel®Core™/Celeron®CPU
powered medical-grade panel PC with a rich variety of functions and
peripherals. All POC-W24C-ULT3 models are designed for easy and
simplified integration into point-of-care (POC) applications. The system
comes with 4 GB of preinstalled DDR4 memory and supports a maximum
of 32 GB ensuring smooth data throughputs with reduced bottlenecks and
fast system access.
One RS-232/422/485 serial port, four USB 3.0 ports and four USB 2.0 ports
provide simplified connectivity to a variety of external peripheral devices.
Wi-Fi 802.11a/b/g/n/ac high speed wireless and two RJ-45 GbE connectors
allow for smooth connection of the system to an external LAN.

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Front Panel
Bottom Panel

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Left Panel
Rear Panel

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System Specifications
LCD and Touchscreen
LCD Size 24"
Max. Resolution 1920 (W) x 1080 (H)
Brightness (cd/m2) 250
Contrast Ratio 1000:1
LCD Color 16.7M (RGB 6-bit + Hi-FRC)
Pixel Pitch (mm) 0.2745 (H) x 0. 2745 (V)
Viewing Angle (H-V) 178°/178°
Backlight MTBF 30,000 hrs (LED backlight)
Touchscreen Projected capacitive type with USB interface
Touch Controller EETI
Surface Hardness 6H
System
CPU Intel®Core™ i7-6600U/i5-6300U or Intel®Celeron®3855U
Memory
Two 260-pin 2133/1866 MHz dual-channel non-ECC
unbuffered DDR4 SO-DIMMs supported (system max. 32 GB)
Preinstalled with 4 GB memory
1 x 12 V ~ 28 V DC input jack
1 x Barcode reader connector (RJ-11)
1 x HDMI output connector
I/O Ports 1 x RS-232/422/485 serial port (DB-9 connector)
2 x GbE LAN (RJ-45 connector)
4 x USB 3.0 connectors
4 x USB 2.0 connectors (2 on side panel)
Storage One 2.5” SATA 6Gb/s HDD bay
One mSATA (reserved, PCIe Mini interface)
Audio Two 3 W speakers
Webcam & Microphone 5-megapixel CMOS front-facing camera with auto focus and
digital microphone
Expansion Interface One PCIe Mini slot (reserved for E-Window expansion)
LED Indicator RFID indicator (optional)
Connectivity
Wi-Fi and Bluetooth Intel® dual-band wireless – AC 8265, Bluetooth v4.2
(M.2 2230 module)
LAN Two GbE LAN connectors

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Other Features
Mifare RFID Optional Mifare 13.56 MHz card reader (with LED indicator)
1 x LCD on/off
1 x Brightness up
1 x Brightness down
1 x Volume up
Function Keys 1 x Volume down
1 x Touch lock for cleaning
Combinations:
1 x Lock/unlock OSD
1 x Power on/off
Light Sensor Ambient light sensor for panel brightness adjustment
Cooling Method Fanless
Physical
Construction Material PC+ABS plastic with anti-bacterial material
Mounting Wall, stand and arm mounting
VESA 75 mm x 75 mm or 100 mm x 100 mm
Net Weight 7.5 kg
Dimensions (W x H x D)
594.6 mm x 379.6 mm x 60.68 mm
Environment
Temperature
-20ºC ~ 60ºC
Humidity 10% ~ 95% (non-condensing)
Storage/Transportation
Pressure 700 hPa ~ 1060 hPa
Temperature
0ºC ~ 40ºC
Humidity 10% ~ 95% (non-condensing)
Operating
Pressure 700 hPa ~ 1060 hPa
Vibration 1G
Shock
Operating Shock: 5G peak acceleration (11ms duration)
Non-Operating Shock: 15G peak acceleration (11ms
duration)
IP Level IP 65 compliant front panel
Power
Power Input 12 V ~ 28 V DC
120 W medical-grade power
adapter
(P/N:63040-010120-010-RS)
150 W medical-grade power
adapter
(P/N:63040-010150-400-RS)
Power Adapter Input: 100 V AC ~ 240 V AC,
47 Hz ~ 63 Hz, 1.4 A ~ 0.6 A
Input: 100 V AC ~ 240 V AC,
47 Hz ~ 63 Hz, 2 A ~ 0.85 A
Output: 19 V 6.32 A Output: 19 V 7.89 A

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Installation Precautions
When installing the medical panel PC, please follow the precautions listed
below:
Manufacturer authorization: Do not modify this equipment
without authorization of manufacturer.
Certified Engineers: Only certified engineers should install and
modify the hardware settings.
Power turned off: When installing the medical panel PC, make
sure the power is off. Failing to turn off the power may cause
severe injury to the body and/or damage to the system.
Anti-static Discharge: If a user open the rear panel of the medical
panel PC, to configure the jumpers or plug in added peripheral
devices, ground themselves first and wear an anti-static wristband.
Mounting the System – Wall Mount
WARNING:
Use suitable mounting apparatus and be sure to secure the screws of
the mounting apparatus tightly to avoid risk of injury.
To mount the medical panel PC onto the wall, please follow the steps
below.
Step 1: Select the location on the wall for the wall-mounting bracket.
Step 2: Carefully mark the locations of the four screw holes in the bracket
on the wall.
Step 3: Drill four pilot holes at the marked locations on the wall for the
bracket retention screws.
Step 4: Align the wall-mounting bracket screw holes with the pilot holes.

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Step 5: Secure the mounting bracket to the wall by inserting the retention
screws into the four pilot holes and tightening them.
Step 6: Insert the four monitor mounting screws provided in the wall mount kit
into the four screw holes on the real panel of the medical panel PC
and tighten until the screw shank is secured against the rear panel.
WARNING:
Please use the M4 screws provided in the wall mount kit for the rear
panel. If the screw is missing, the thread depth of the replacement screw
should be not more than 4 mm.
Step 7: Align the mounting screws on the monitor rear panel with the
mounting holes on the bracket.
Step 8: Carefully insert the screws through the holes and gently pull the
monitor downwards until the monitor rests securely in the slotted
holes. Ensure that all four of the mounting screws fit snugly into
their respective slotted holes.

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NOTE:
In the diagram below the bracket is already installed on the wall.
Step 9: Secure the panel PC by fastening the retention screw of the
wall-mounting bracket.

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Powering On the System
WARNING:
To avoid risk of electric shock, this equipment must only be connected to
supply mains with protective earth.
CAUTION:
The FSP PMP120-13-2/FSP150M-ABA power adapter came with the
POC-W24C-ULT3 is a forming part of the medical device.
Step 1: Connect the power cord to the power adapter. Connect the other
end of the power cord to a power source.
Step 2: Connect the power adapter to the power connector of the
POC-W24C-ULT3.
Step 3: Locate the power button on the rear panel.
Step 4: Short press the power button to turn on the POC-W24C-ULT3.
Shutdown Procedure
Turn off the power and disconnect the power cord.
To prevent the risk of electric shock, make sure power cord is
unplugged from wall socket. To fully disengage the power to the unit,
please disconnect the power cord from the AC outlet. Refer servicing to
qualified service personnel. The AC outlet shall be readily available and
accessible.
Troubleshooting
If the following situations happen, contact your distributor, sales
representatives or IEI customer service center for technical support.
The HDD is installed correctly, but the POC-W24C-ULT3 is unable to
boot with AC power input after pressing the power button.
Unable to shut down the POC-W24C-ULT3 normally
The system fan makes a loud and annoying noise

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Please have the following information prepared prior to reporting the
abnormal situations:
Product name and S/N
OS, BIOS version and applications
A complete description of the abnormal situation (with photos or video
if available)
System Maintenance
If the components of the POC-W24C-ULT3 fail they must be replaced.
Please contact the system reseller or vendor to purchase the replacement
parts.
Maintenance and Cleaning
Prior to cleaning any part or component of the POC-W24C-ULT3, please
read the details below.
To clean the POC-W24C-ULT3,
oremove dirt with a lightly moistened cloth. Then wipe the external
chassis with a soft dry cloth.
ouse 75% ethanol alcohol to clean the external chassis.
Cleaning frequency: follow the cleaning method guidelines of the
hospital.
Except for the LCD panel, never spray or squirt liquids directly onto
any other components.
The interior of the POC-W24C-ULT3 does not require cleaning. Keep
fluids away from the POC-W24C-ULT3 interior.
Never drop any objects or liquids through the openings of the
POC-W24C-ULT3.
Accessories
The POC-W24C-ULT3 medical panel PC is shipped with the following
components:
Quantity Item Image
1 POC-W24C-ULT3 medical panel PC

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Quantity Item Image
1
120 W/19 V medical-grade power
adapter
(P/N: 63040-010120-010-RS)
or
150 W/19 V medical-grade power
adapter
(P/N: 63040-010150-400-RS)
1 Power cord
(P/N: 32702-000200-100-RS)
4
Pan-head screw (M3*5) for HDD
installation
(P/N: 44043-030051-RS)
1 Quick Installation Guide
1 Utility CD
1 One Key Recovery CD
Optional Items
The following are optional components which may be separately
purchased:
Item and Part Number Image
VESA 100 wall mount kit (four M3*6 screws
included)
(P/N: AFLWK-19B)

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Item and Part Number Image
Mifare RFID reader compliant with ISO 14443A,
ISO 14443B and ISO 15693 protocols
(assemble-to-order)
(P/N: MEDP-MF-RFID-R10)
DECLARATION OF CONFORMITY
This equipment is in conformity with the following EU directives:
EMC Directive (2004/108/EC, 2014/30/EU)
Low-Voltage Directive (2006/95/EC, 2014/35/EU)
RoHS II Directive (2011/65/EU, 2015/863/EU)
Medical Device Directive 93/42/EEC: EN 60601-1
If the user modifies and/or install other devices in the equipment, the CE
conformity declaration may no longer apply.
If this equipment has telecommunications functionality, it also complies
with the requirements of the Radio Equipment Directive 2014/53/EU.
IEI Integration Corp declares that this equipment is in compliance with the
essential requirements and other relevant provisions of Directive
2014/53/EU.
FCC WARNING
This equipment complies with part 18 of the FCC Rules.
This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.

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UL CLASSIFIED
Medical general medical equipment with respect to electrical shock, fire
and mechanical hazards only in accordance with ANSI/AAMI ES60601-1
(2005 and Amendment 1), CAN/CSA-C22.2 NO. 60601-1 (2014).
ROHS STATEMENT
The label on the product indicates this product conforms to European
(EU) Restriction of Hazardous Substances (RoHS) that set maximum
concentration limits on hazardous materials used in electrical and
electronic equipment.
CHINA ROHS
The label on the product indicates the estimated “Environmentally
Friendly Use Period” (EFUP). This is an estimate of the number of years
that these substances would “not leak out or undergo abrupt change.”
This product may contain replaceable sub-assemblies/components which
have a shorter EFUP such as batteries and lamps. These components will
be separately marked.

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Safety Precautions
WARNING:
The precautions outlined below should be strictly followed. Failure to
follow these precautions may result in permanent damage to the
POC-W24C-ULT3.
General Safety Precautions
Please ensure the following safety precautions are adhered to at all times.
To prevent the risk of electric shock, make sure power cord is
unplugged from wall socket. To fully disengage the power to the unit,
please disconnect the power cord from the ac outlet. Refer servicing
to qualified service personnel. The AC outlet shall be readily available
and accessible.
Users must not allow SIP/SOPs and the patient to come into contact
at the same time.
Grounding reliability can only be achieved when the equipment is
connected to an equivalent receptacle marked “Hospital Only” or
“Hospital Grade”.
Follow the electrostatic precautions outlined below whenever the
POC-W24C-ULT3 is opened.
Make sure the power is turned off and the power cord is disconnected
whenever the POC-W24C-ULT3 is being installed, moved or
modified.
Do not apply voltage levels that exceed the specified voltage range.
Doing so may cause fire and/or an electrical shock. Use a power cord
that matches the voltage of the power outlet, which has been
approved and complies with the safety standard of your particular
country.
Electric shocks can occur if the POC-W24C-ULT3 chassis is opened
when the POC-W24C-ULT3 is running. To avoid risk of electric shock,
this equipment must only be connected to a supply mains with
protective earth.
Do not drop or insert any objects into the ventilation openings of the
POC-W24C-ULT3.
If considerable amounts of dust, water, or fluids enter the
POC-W24C-ULT3, turn off the power supply immediately, unplug the
power cord, and contact the POC-W24C-ULT3 vendor.
DO NOT:
oDrop the POC-W24C-ULT3 against a hard surface.
oStrike or exert excessive force onto the LCD panel.

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oTouch any of the LCD panels with a sharp object
oIn a site where the ambient temperature exceeds the rated
temperature
Product Disposal
CAUTION:
Risk of explosion if battery is replaced by an incorrect type. Only certified
engineers should replace the on-board battery.
Dispose of used batteries according to instructions and local regulations.
Outside the European Union - If you wish to dispose of used electrical
and electronic products outside the European Union, please contact
your local authority so as to comply with the correct disposal method.
Within the European Union–The device that produces less waste
and is easier to recycle is classified as electronic device in terms of
the European Directive 2012/19/EU (WEEE), and must not be
disposed of as domestic garbage.
EU-wide legislation, as implemented in each Member State,
requires that waste electrical and electronic products carrying
the mark (left) must be disposed of separately from normal
household waste. This includes monitors and electrical
accessories, such as signal cables or power cords. When you need to
dispose of your display products, please follow the guidance of your local
authority, or ask the shop where you purchased the product. The mark on
electrical and electronic products only applies to the current European
Union Member States.
Please follow the national guidelines for electrical and electronic product
disposal.
Classification
Power by Class I power supply (IEI, POC-W24C-ULT3)
No Applied Part.
No protection against the ingress of water: IPX0
Mode of operation: Continuous Operation
The equipment not suitable for use in the presence of a flammable
anesthetic mixture with air or with oxygen or nitrous oxide: Not AP or APG
Category.

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EMC Test Summary
Guidance and manufacturer’s declaration – electromagnetic emissions
The model POC-W24C-ULT3 is intended for use in the electromagnetic
environment specified below. The customer or the user of the model
POC-W24C-ULT3 should assure that it is used in such an environment.
Emissions test Compliance Electromagnetic environment –
guidance
RF emissions
CISPR 11
The model POC-W24C-ULT3 uses RF
energy only for its internal function.
Therefore, its RF emissions are very
low and are not likely to cause any
interference in nearby electronic
equipment.
RF emissions
CISPR 11
Harmonic emissions
IEC 61000-3-2
Voltage fluctuations/
flicker emissions
IEC 61000-3-3
The model POC-W24C-ULT3 is
suitable for use in all
establishments, including domestic
establishments and those directly
connected to the public low-voltage
power supply network that supplies
buildings used for domestic
purposes.
Recommended separation distances between portable and mobile RF
communications equipment and the model POC-W24C-ULT3
The model POC-W24C-ULT3 is intended for use in an electromagnetic environment
in which radiated RF disturbances are controlled. The customer or the user of the
model POC-W24C-ULT3 can help prevent electromagnetic interference by
maintaining a minimum distance between portable and mobile RF communications
equipment (transmitters) and the model POC-W24C-ULT3as recommended below,
according to the maximum output power of the communications equipment.
Separation distance according to frequency of transmitter
m
Rated maximum
output power of
transmitter
W
150 kHz to 80
MHz
d= 1,2 P
80 MHz to 800
MHz
d= 1,2 P
800 MHz to 2,5
GHz
d= 2,3 P
0,01 0,12 0,12 0,23
0,1 0,38 0,38 0,73
1 1,2 1,2 2,3
10 3,8 3,8 7,3
100 12 12 23

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For transmitters rated at a maximum output power not listed above, the
recommended separation distance din metres (m) can be estimated using the
equation applicable to the frequency of the transmitter, where Pis the maximum
output power rating of the transmitter in watts (W) according to the transmitter
manufacturer.
NOTE 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency
range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic
propagation is affected by absorption and reflection from structures, objects and
people.
Guidance and manufacturer’s declaration – electromagnetic immunity
The model POC-W24C-ULT3 is intended for use in the electromagnetic
environment specified below. The customer or the user of the model
POC-W24C-ULT3 should assure that it is used in such an environment.
Immunity test IEC 60601 test
level
Compliance level
Electromagnetic
environment –
guidance
Electrostatic
discharge (ESD)
IEC 61000-4-2
±6 kV contact
±8 kV air
±6 kV contact
±8 kV air
Floors should be
wood, concrete or
ceramic tile. If floors
are covered with
synthetic material,
the relative humidity
should be at least 30
%.
Electrical fast
transient/burst
IEC 61000-4-4
±2 kV for power
supply lines
±1 kV for
input/output
lines
±2 kV for power
supply lines
±1 kV for
input/output
lines
Mains power quality
should be that of a
typical commercial or
hospital
environment.
Surge
IEC 61000-4-5
±1 kV line(s) to
line(s)
±2 kV line(s) to
earth
±1 kV line(s) to
line(s)
±2 kV line(s) to
earth
Mains power quality
should be that of a
typical commercial or
hospital
environment.
interruptions and
voltage
variations
on power supply
input lines
IEC 61000-4-11
<5 % UT
(>95 % dip in
UT)
for 0,5 cycle
40 % UT
(60 % dip in UT)
for 5 cycles
<5 % UT
(>95 % dip in
UT)
for 0,5 cycle
40 % UT
(60 % dip in UT)
for 5 cycles
Mains power quality
should be that of a
typical commercial or
hospital
environment. If the
user of the model
POC-W24C-ULT3
requires continued

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70 % UT
(30 % dip in UT)
for 25 cycles
<5 % UT
(>95 % dip in
UT)
for 5 sec
70 % UT
(30 % dip in UT)
for 25 cycles
<5 % UT
(>95 % dip in
UT)
for 5 sec
operation during
power
mains interruptions,
it is recommended
that the model
POC-W24C-ULT3 be
powered from an
uninterruptible
power supply or a
battery.
Power frequency
(50/60 Hz)
magnetic field
IEC 61000-4-8
3 A/m 3 A/m Power frequency
magnetic fields
should be at levels
characteristic of a
typical location in a
typical commercial or
hospital
environment.
NOTE: UT is the a.c. mains voltage prior to application of the test level.
Guidance and manufacturer’s declaration – electromagnetic immunity
The model POC-W24C-ULT3 is intended for use in the electromagnetic
environment specified below. The customer or the user of the model
POC-W24C-ULT3 should assure that it is used in such an environment.
Immunity
test
IEC 60601
test level
Compliance
level
Electromagnetic
environment – guidance
Conducted RF
IEC
61000-4-6
Radiated RF
IEC
61000-4-3
3 Vrms
150 kHz to 80
MHz
3 V/m
80 MHz to 2,5
GHz
Vrms
V/m
Portable and mobile RF
communications equipment
should be used no closer to any
part of the model
POC-W24C-ULT3, including
cables, than the recommended
separation distance calculated
from the equation applicable to
the frequency of the
transmitter.
Recommended separation
distance
d= 1,2 P
d= 1,2 P80 MHz to 800 MHz
d= 2,3 P800 MHz to 2,5
GHz