Ihse 490 series User manual

IHSE GmbH Maybachstraße 11 88094 Oberteuringen Germany
[email protected] www.ihse.com phone: [phone] fax: [phone]
Draco ultra DisplayPort
490 Series
KVM Extender
User Manual
Edition: 2016-02-29

Draco ultra DisplayPort KVM Extender
2 2016-02-29
Copyright
© 2016. All rights reserved. This information may not be reproduced in any
manner without the prior written consent of the manufacturer.
Information in this document is subject to change without notice.
Trademarks
All trademark and trade names mentioned in this document are
acknowledged to be the property of their respective owners.
Disclaimer
While every precaution has been taken during preparation of this manual,
the manufacturer assumes no liability for errors or omissions. The
manufacturer assumes no liability for damages resulting from the use of
the information contained herein.
The manufacturer reserves the right to change specifications, functions, or
circuitry of the product without notice.
The manufacturer cannot accept liability for damage due to misuse of the
product or due to any other circumstances outside the manufacturer’s
control (whether environmental or installation related). The manufacturer
shall not be liable for any loss, damage, or injury arising directly, indirectly,
incidentally, or consequently from the use of this product.

Contents
2016-02-29 3
Contents
1 About This Manual ....................................................................... 7
1.1 Scope.................................................................................. 7
1.2 Validity ................................................................................ 7
1.3 Cautions and Notes ............................................................ 7
2 Safety Instructions....................................................................... 8
3 Description ................................................................................... 9
3.1 Application .......................................................................... 9
3.2 System Overview .............................................................. 10
3.3 Product Range .................................................................. 11
3.3.1 Part Numbers...................................................... 11
3.3.2 Chassis ............................................................... 11
3.3.3 KVM Extender Modules ...................................... 12
3.3.4 Upgrade Modules................................................ 12
3.3.5 USB 2.0 Extender Modules................................. 13
3.3.6 Monitoring Modules............................................. 14
3.4 Accessories Upgrade Kits................................................. 14
3.5 Accessories....................................................................... 15
3.6 Device Views .................................................................... 16
3.6.1 2-fold Vario Chassis 474-BODY2/2R .................. 16
3.6.2 2-fold Vario Chassis 474-BODY2N ..................... 16
3.6.3 4-fold Vario Chassis 474-BODY4/4R .................. 17
3.6.4 6-fold Vario Chassis 474-BODY6R ..................... 18
3.6.5 6-fold Vario Chassis 474-BODY6BP................... 19
3.6.6 6-fold Vario Chassis 474-BODY6BPF................. 20
3.6.7 21-fold Vario Chassis 474-BODY21R ................. 21
3.6.8 Model L- / R490-BPHC ....................................... 22
3.6.9 Model L- / R490-BPHS / -BPHX.......................... 22
3.6.10 Model L- / R490-BPHCR..................................... 23
3.6.11 Model L- / R490-BPHSR / -BPHXR .................... 23
3.6.12 Model L- / R474-BXH.......................................... 24

Draco ultra DisplayPort KVM Extender
4 2016-02-29
3.6.13 Model L- / R474-BXE .......................................... 24
3.6.14 Model L- / R474-BUE.......................................... 24
3.6.15 Model L- / R474-BXE2 ........................................ 25
3.6.16 Model L- / R474-BAX / -BSX............................... 25
3.6.17 Model L- / R474-BAP .......................................... 25
3.6.18 Model L- / R474-BBX .......................................... 26
3.6.19 Model L- / R474-BDX.......................................... 26
3.6.20 Model L- / R474- BXTC and L- / R474-BXUC..... 27
3.6.21 Model L- / R474- BXTS and L- / R474-BXUS ..... 27
3.6.22 Model L- / R474- BXEC....................................... 28
3.6.23 Model L- / R474- BXECR.................................... 28
3.6.24 Model L- / R474-BXES........................................ 29
3.6.25 Model L- / R474- BXESR .................................... 29
3.6.26 Model 474-SNMP................................................ 30
3.7 Status LEDs ...................................................................... 31
3.7.1 Status KVM Extender Module ............................. 31
3.7.2 Status Upgrade Module Digital Audio ................. 32
3.7.3 Status Upgrade Module Balanced Audio ............ 33
3.7.4 Status Upgrade Module USB-HID....................... 34
3.7.5 Status Upgrade module USB 2.0 embedded ...... 35
3.7.6 Status Upgrade Module USB 2.0 V1................... 36
3.7.7 Status Upgrade Module USB 2.0 V2................... 37
3.7.8 Status Monitoring Module SNMP ........................ 39
4 Installation .................................................................................. 40
4.1 Package Contents............................................................. 40
4.2 System Setup.................................................................... 42
4.2.1 KVM Extender Setup .......................................... 42
4.2.2 Setup of Upgrade Modules ................................. 43
4.3 Example Applications........................................................ 44
4.4 Overview Upgrade Modules.............................................. 46
5 Configuration.............................................................................. 47
5.1 Transmission Parameters ................................................. 47

Contents
2016-02-29 5
5.2 DDC Settings .................................................................... 47
5.3 Command Mode ............................................................... 48
5.4 USB-HID Ghosting............................................................ 50
5.5 Configuration File.............................................................. 51
5.5.1 Parameters for CPU Units................................... 51
5.5.2 Parameters for CON Units .................................. 53
5.5.3 Parameters for CPU und CON Units................... 54
6 Operation .................................................................................... 55
6.1 Download of DDC Information .......................................... 55
6.2 Shared Operation of redundant CPU Units....................... 55
7 Specifications............................................................................. 57
7.1 Interfaces .......................................................................... 57
7.1.1 DisplayPort.......................................................... 57
7.1.2 USB-HID ............................................................. 57
7.1.3 PS/2 .................................................................... 58
7.1.4 USB 2.0 (transparent) ......................................... 58
7.1.5 RJ45 (Interconnect) ............................................ 59
7.1.6 Fiber SFP Type LC (Interconnect) ...................... 59
7.1.7 Serial Interface.................................................... 59
7.1.8 Serial Interface RS422........................................ 60
7.1.9 Analog Audio Interface........................................ 61
7.1.10 Digital Audio Interface......................................... 62
7.1.11 Balanced Audio Interface.................................... 63
7.2 Interconnect Cable............................................................ 66
7.2.1 Cat X................................................................... 66
7.2.2 Fiber.................................................................... 67
7.3 Supported Peripherals ...................................................... 68
7.3.1 USB-HID Devices ............................................... 68
7.3.2 USB 2.0 Devices................................................. 68
7.4 Connector Pinouts ............................................................ 69
7.5 Power Supply.................................................................... 73
7.6 Environmental Conditions ................................................. 74

Draco ultra DisplayPort KVM Extender
6 2016-02-29
7.7 Size................................................................................... 74
7.8 Shipping Weight................................................................ 76
8 Troubleshooting......................................................................... 77
8.1 General Failures ............................................................... 77
8.2 Blank Screen..................................................................... 78
8.3 USB-HID ........................................................................... 79
8.4 Serial Connection.............................................................. 80
8.5 Analog Audio..................................................................... 80
8.6 Digital Audio...................................................................... 81
8.7 Upgrade Module USB-HID................................................ 82
8.8 USB 2.0 embedded........................................................... 83
8.9 USB 2.0............................................................................. 84
9 Technical Support ...................................................................... 85
9.1 Support Checklist.............................................................. 85
9.2 Shipping Checklist ............................................................ 85
10 Certificates.................................................................................. 86
10.1 CE Declaration Of Conformity........................................... 86
10.2 North American Regulatory Compliance ........................... 87
10.3 Product Safety .................................................................. 87
10.4 WEEE ............................................................................... 88
10.5 RoHS/RoHS 2................................................................... 88
11 Glossary...................................................................................... 89
Pos: 1 /806-IHSE/ Zudiese m Handbuch/ATB_Zu diese m Handbuch @ 5\mod_12785731 63276_6.doc @ 41510 @ 1222 @ 1

About This Manual
2016-02-29 7
1 About This Manual
1.1 Scope
This manual describes how to install your KVM Extender, how to operate it
and how to perform trouble shooting.
1.2 Validity
This manual is valid for all devices listed on the front page. The product
code is printed on the base of the devices.
1.3 Cautions and Notes
The following symbols are used in this manual:
This symbol indicates an important operating instruction that should be
followed to avoid any potential damage to hardware or property, loss of
data, or personal injury.
This symbol indicates important information to help you make the best use
of this product.
This symbol indicates best practice information to show recommended
and optimal ways to use this product in an efficient way.
Pos: 2 /806-IHSE/Sic herheitshinweise/ ATB_Sicherheitshi nweise @ 5\mod_127857332 1245_6.doc @ 41528 @ 1 @ 1

Draco ultra DisplayPort KVM Extender
8 2016-02-29
2 Safety Instructions
To ensure reliable and safe long-term operation of your KVM Extender
please note the following guidelines:
Installation
Only use the device according to this User Manual. Failure to follow
these procedures could result in damage to the equipment or injury to
the user or installer.
Only use in dry, indoor environments.
The KVM Extender and the power supply units can get warm. Do not
install components in an enclosed space without any airflow.
Do not place the power supply directly on top of the device.
Do not obscure ventilation holes.
Only use power supplies originally supplied with the product or
manufacturer-approved replacements. Do not use a power supply if it
appears to be defective or has a damaged chassis.
Connect all power supplies to grounded outlets. In each case, ensure
that the ground connection is maintained from the outlet socket
through to the power supply's AC power input.
Do not connect the link interface to any other equipment, particularly
network or telecommunications equipment.
Take any required ESD precautions.
In order to disconnect the device completely from the electric circuit, all
power cables have to be removed.
Repair
Do not attempt to open or repair a power supply unit.
Do not attempt to open or repair the KVM Extender. There are no
user serviceable parts inside.
Please contact your dealer or manufacturer if there is a fault.
Pos: 3 /806-IHSE/Besc hreibung/UEB_Beschr eibung @ 5\mod_12785733 79151_6.doc @ 41546 @ 1 @ 1

Description
2016-02-29 9
3 Description
Pos: 4 /806-IHSE/Besc hreibung/Verwendun gszweck/474-xx @ 6\ mod_1304579672848_6. doc @ 50785 @ 2 @ 1
3.1 Application
The KVM Extender is used to increase the distance between a source
(computer, CPU) and its console (keyboard, mouse, and other peripheral
devices).
The KVM Extender is designed for use with Cat X (Twisted Pair)
interconnect cables or fiber interconnect cables.
The KVM Extender with Cat X interconnect cables is unsuitable for
connection between buildings where a fiber optic based product should be
used instead.
The KVM Extender with fiber interconnect cables can also be used with
applications in environments which are subject to electromagnetic
interference. Electromagnetic interference can limit the maximum distance
and reliability of operation.
Pos: 5 /806-IHSE/Besc hreibung/Syste m-Übersicht /474-xx @ 6\ mod_1304579735410_6. doc @ 50803 @ 2 @ 1

Draco ultra DisplayPort KVM Extender
10 2016-02-29
3.2 System Overview
The KVM Extender consists of at least one CPU module and one
CON module. The various modules are summarized respectively in a
vario chassis (2-fold, 4-fold or 6-fold) at CPU site and CON site (CPU and
CON Unit).
The CPU module is connected directly to the source (computer, CPU)
using the supplied cables.
The CON module is connected to the console (monitor, keyboard and
mouse).
The CPU Unit and the CON modules communicate with each other
through the interconnect cables.
12457
6
3
System Overview
1 Source (computer, CPU)
2 KVM Extender CPU Unit
3 Interconnect cable
4 KVM Extender CON Unit
5 Console (monitor, keyboard, mouse)
6 Second monitor (option, only with Dual-Head devices)
7 USB-HID devices (option, only with 4x USB-HID devices)
See Chapter 4.3, Page 44 for installation examples.
Pos: 6 /806-IHSE/Besc hreibung/Geräte typen/490-xx @ 15\mod_1455 281347199_6.doc @ 165580 @ 2333333 @ 1

Description
2016-02-29 11
3.3 Product Range
3.3.1 Part Numbers
Part numbers for Connections via Cat X or Fiber Cable
All devices are available in the following versions:
Connection via Cat X cable (x = "C")
Connection via Single-mode fiber cable (x = "S")
High speed connection (3.125 Gbit/s) via Single-mode fiber cable
(x = "X")
Fiber devices can be used with Multi-mode and Single-mode cables (see
Chapter 7.2.2, Page 67).
Part numbers for CPU Unit and CON Unit
The part numbers for the CPU Unit and the CON Unit can be derived from
the part number of the complete device.
CPU Unit: L490
CON Unit: R490
All devices in the K474 series are technically compatible with devices in
the K477 series.
3.3.2 Chassis
Model Description
474-BODY2 Empty chassis for up to 2 boards, 1x external power
supply unit
474-BODY2R Empty chassis for up to 2 boards, 1x external power
supply unit, preparation for redundancy for a second
power supply unit (external)
474-BODY2N Empty chassis for up to 2 boards, 1x internal power
supply unit, preparation for redundancy for a second
power supply unit (external)
474-BODY4 Empty chassis for up to 4 boards, 1x external power
supply unit
474-BODY4R Empty chassis for up to 4 boards, 1x external power
supply unit, preparation for redundancy for a second
power supply unit (external)

Draco ultra DisplayPort KVM Extender
12 2016-02-29
Model Description
474-BODY6R Empty chassis for up to 6 boards, 1x internal power
supply unit, preparation for redundancy for a second
power supply unit (external)
474-
BODY6BP
Empty chassis for up to 6 boards, active backplane, 2x
internal power supply unit (redundancy)
474-
BODY6BPF
Empty chassis for up to 6 boards, active backplane, 2x
internal power supply unit (redundancy) with connectors
on rear side
474-
BODY21/4U
Empty chassis for up to 21 boards, 1x internal power
supply unit, preparation for redundancy for a second
power supply unit (internal)
3.3.3 KVM Extender Modules
Model Description
L490-BPHx
R490-BPHx
Single-Head module for 1x DisplayPort
(up to 4096x2160@60Hz) with 2x USB-HID
L490-BPHxR
R490-BPHxR
Single-Head module for 1x DisplayPort
(up to 4096x2160@60Hz) with 2x USB-HID and
redundant connector for interconnect cables
3.3.4 Upgrade Modules
Model Description
L474-BXH
R474-BXH Upgrade module with 2x USB-HID
L474-BXE
R474-BXE Upgrade module with 2x USB 2.0
L474-BXE2
R474-BXE2 Upgrade module with 4x USB 2.0
L474-BAX
R474-BAX
Upgrade module with Analog Audio / Serial RS232
(bidirectional)
L474-BBX
R474-BBX
Upgrade module with balanced analog Audio
(unidirectional)
L474-BAP
R474-BAP
Upgrade module with Analog Audio / Serial RS232
(bidirectional) and PS/2

Description
2016-02-29 13
Model Description
L474-BSX
R474-BSX
Upgrade module with Analog Audio / Serial RS422
(bidirectional)
L474-BXP
R474-BXP
Upgrade module with PS/2 (only available with upgrade
module Analog Audio / Serial)
L474-BDX
R474-BDX Upgrade module with Digital Audio (unidirectional)
L474-BAH
R474-BAH
Upgrade module with Analog Audio / Serial RS232
(bidirectional) and 2x USB-HID
L474-BUE
R474-BUE
Upgrade module with Analog Audio (bidirectional) and
2x USB 2.0
L474-BAE
R474-BAE
Upgrade module with Analog Audio / Serial RS232
(bidirectional) and 2x USB 2.0
L474-BDH
R474-BDH
Upgrade module with Digital Audio (unidirectional) and
2x USB-HID
L474-BDE
R474-BDE
Upgrade module with Digital Audio (unidirectional) and
2x USB 2.0
L474-BDD
R474-BDD Upgrade module with Digital Audio (bidirectional)
L474-BDA
R474-BDA
Upgrade module with Digital Audio (unidirectional) and
Analog Audio / Serial (bidirectional)
3.3.5 USB 2.0 Extender Modules
Model Description
L474-BXTx
R474-BXTx
USB 2.0 upgrade module with 4x USB 2.0
(based on: ICRON 2100 core)
Note: Replacement product L/R-474-BXUx; not
compatible to replacement product
L474-BXUx
R474-BXUx
USB 2.0 upgrade module with 4x USB 2.0
(based on: ICRON 2300 Core)
L474-BXEx
R474-BXEx
USB 2.0 upgrade module with 4x USB 2.0, plug and
play (based on: ICRON 2300 Core)
L474-BXExR
R474-BXExR
USB 2.0 upgrade module with 4x USB 2.0 and
redundant connector for interconnect cables, plug and
play (based on: ICRON 2300 Core)

Draco ultra DisplayPort KVM Extender
14 2016-02-29
Pos: 7 /806-IHSE/Besc hreibung/Überwachu ngsmodule/474-xx @ 14\ mod_1415202166328_6.d oc @ 157997 @ 3 @ 1
3.3.6 Monitoring Modules
Model Description
474-SNMP SNMP module for monitoring of extenders in the chassis
474-BODY6BP/F and 474-BODY21
Pos: 8 /806-IHSE/Besc hreibung/Einbauop tionen/474-xx @ 6\mod_1 304580008551_6.doc @ 50839 @ 2 @ 1
3.4 Accessories Upgrade Kits
Model Description
474-2RMK 19"/1U rack mount kit for 2-fold chassis
474-
2NRMK
19"/1U rack mount kit for 2-fold chassis with internal PSU
474-4RMK 19"/1U rack mount kit for 4-fold chassis
474-6RMK 19"/1U rack mount kit for 6-fold chassis
474-
VPLATE
Fastening strips for screw or snap on for 2-, 4- and 6-fold
chassis
474-
BRACKET
Mounting bracket with screws for 2-, 4- and 6-fold chassis
474-
OPTRED
Retrofitting for redundant power supply option (without
power supply) for 2- and 4-fold chassis
474-PSU2 Power supply for 2-fold chassis (spare or redundancy)
474-PSU4 Power supply for 4-fold chassis (spare or redundancy)
474-PSU6 Power supply for 6-fold chassis (spare or redundancy)
474-PSU21 Power supply for 6-fold-chassis (spare or redundancy)
474-BLND1 Blind plate 3U/4HP for 2-, 4- and 6-fold chassis
474-BLND2 Blind plate 3U/8HP for 2-, 4- and 6-fold chassis
474-6FAN Fan option for chassis 474-BODY6BP/F
KVM Extenders and the power supply units can get warm and must not be
installed in closed rooms with no air circulation. For rack-mount
installations, at least 0.5 U (height unit) is required above the KVM
Extender for ventilation.
Pos: 9 /806-IHSE/Besc hreibung/Zubehör/474- xx @ 11\mod_139158 9410653_6.doc @ 132450 @ 2 @ 1

Description
2016-02-29 15
3.5 Accessories
Model Description
026-2A Serial cable 1.8 m (RS232)
247-U1 USB cable 1.8 m (Type A to B)
260-5G International power supply unit 100...240VAC / 5VDC / 3 A
260-5U International power supply unit 100...240VAC / 5VDC / 4 A
436-AA VGA cable 1.8 m (VGA to DVI-I)
436-ID DVI-D cable 1.8 m (DVI-D)
445-2H DVI-D splitter cable
436-HD HDMI cable 1.8 m
436-DP DisplayPort cable 1.8 m
455-CK Stereo jack cable 1.6 m (3.5 mm Stereo)
455-CR RCA cable 2.5 m (Cinch male connector)
455-CT TOSLINK cable 1.8 m (F05 male connector)
455-CX Mini-XLR cable 1.8 m (3 pole)
474-
IECLOCK
IEC connection cable for power supply, lockable
Pos: 10 /806-IHSE/Besc hreibung/Gerätea nsichten/UEB_Gerät eansichten @ 5\mod_12 78573737808_6.doc @ 41654 @ 2@ 1

Draco ultra DisplayPort KVM Extender
16 2016-02-29
3.6 Device Views
Pos: 11 /806-IHSE/Besc hreibung/Gerätea nsichten/474- xx/2-fach Vario-Gehäuse 474- BODY2/2R @ 6\mod_13045 80280566_6.doc @ 508 58 @ 3 @ 1
3.6.1 2-fold Vario Chassis 474-BODY2/2R
CPU and CON Unit
1
2
34
Rear View
1 Slot for modules #1
2 Connect to 5VDC power supply (standard)
3 Slot for modules #2
4 Connect to 5VDC power supply (redundancy, optional)
Pos: 12 /806-IHSE/Besc hreibung/Gerätea nsichten/474- xx/2-fach Vario-Gehäuse 474- BODY2N @ 8\mod_13485784 78411_6.doc @ 69380 @ 3 @ 1
3.6.2 2-fold Vario Chassis 474-BODY2N
CPU and CON Unit
1
2
34
Rear View
1 Slot for modules #1
2 Connect to power supply (standard)
3 Slot for modules #2
4 Connect to 5VDC power supply (redundancy)
The 2-fold vario chassis with an internal power supply is not equipped with
a fuse on its primary side. Therefore the protection against excessive
currents has to be provided by the electrical installation of the building.
Pos: 13 /806-IHSE/Besc hreibung/Gerätea nsichten/474- xx/4-fach Vario-Gehäuse 474- BODY4/4R @ 6\mod_13045 80359098_6.doc @ 508 76 @ 3 @ 1

Description
2016-02-29 17
3.6.3 4-fold Vario Chassis 474-BODY4/4R
CPU and CON Unit
3
45
1
2
6
Rear View
1 Slot for modules #3
2 Slot for modules #1
3 Connect to 5VDC power supply (standard)
4 Slot for modules #4
5 Slot for modules #2
6 Connect to 5VDC power supply (redundancy, optional)
For operation with three KVM Extender CON modules and a USB 2.0
CON module in a 4-fold vario chassis, two power supplies are necessary.
In this case, redundancy is inapplicable.
Pos: 14 /806-IHSE/Besc hreibung/Gerätea nsichten/474- xx/6-fach Vario-Gehäuse 474- BODY6R @ 6\mod_13045804 42488_6.doc @ 50894 @ 3 @ 1

Draco ultra DisplayPort KVM Extender
18 2016-02-29
3.6.4 6-fold Vario Chassis 474-BODY6R
CPU and CON Unit
345
1
2
68
7
Rear View
1 Slot for modules #5
2 Slot for modules #3
3 Slot for modules #1
4 Connect to power supply (standard)
5 Connect to 5VDC power supply (standard)
6 Slot for modules #6
7 Slot for modules #4
8 Slot for modules #2
For operation with KVM Extender modules in a 6-fold vario chassis, two
power supplies are necessary. In this case, redundancy is inapplicable.
The 6-fold vario chassis is not equipped with a fuse on its primary side.
Therefore the protection against excessive currents has to be provided by
the electrical installation of the building.
Pos: 15 /806-IHSE/Besc hreibung/Gerätea nsichten/481- xx/6-fach Vario-Gehäuse 474- BODY6BP @ 9\mod_13678271 88730_6.doc @ 71694 @ 3 @1

Description
2016-02-29 19
3.6.5 6-fold Vario Chassis 474-BODY6BP
CPU and CON Unit
123
Front View
1 Connect to power supply 1
2 Connect to power supply 2 (redundancy)
3 Grounding
3
45
1
2
6
Rear View
1 Slot for modules #5
2 Slot for modules #3
3 Slot for modules #1
4 Slot for modules #6
5 Slot for modules #4
6 Slot for modules #2
Pos: 16 /806-IHSE/Besc hreibung/Gerätea nsichten/474- xx/6-fach Vario-Gehäuse 474- BODY6BPF @ 11\mod_139264 4763729_6.doc @ 132650 @ 3 @ 1

Draco ultra DisplayPort KVM Extender
20 2016-02-29
3.6.6 6-fold Vario Chassis 474-BODY6BPF
CPU and CON Unit
3
67
1
2
8
4 5
Rear View
1 Slot for modules #5
2 Slot for modules #3
3 Slot for modules #1
4 Connect to power supply 1
5 Connect to power supply 2 (redundancy)
6 Slot for modules #6
7 Slot for modules #4
8 Slot for modules #2
Pos: 17 /806-IHSE/zz _Layout/Seitenumbr uch @ 8\mod_134858182051 6_0.doc @ 69462 @ @ 1