Ihse K487 Series User manual

IHSE GmbH
Maybachstrasse 11
88094 Oberteuringen
Germany
[email protected]
www.ihse.de
Tel. [phone]
Fax [phone]
User Manual
Edition: 2015-02-25
Draco
KVM Extender
Model:
K48
7 Series
Tempest

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Copyright
© 2015. All rights reserved. This information may not be reproduced in any
manner without the prior written consent of the manufacturer.
Information in this document is subject to change without notice.
Trademarks
All trademark and trade names mentioned in this document are
acknowledged to be the property of their respective owners.
Disclaimer
While every precaution has been taken during preparation of this manual,
the manufacturer assumes no liability for errors or omissions. Neither does
the manufacturer assume any liability for damages resulting from the use
of the information contained herein.
The manufacturer reserves the right to change specifications, functions, or
circuitry of the product without notice.
The manufacturer cannot accept liability for damage due to misuse of the
product or due to any other circumstances outside the manufacturer’s
control (whether environmental or installation related). The manufacturer
shall not be liable for any loss, damage, or injury arising directly, indirectly,
incidentally, or consequently from the use of this product.

Contents
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Contents
1 About This Manual ....................................................................... 5
1.1 Scope..................................................................................5
1.2 Validity ................................................................................5
1.3 Cautions and Notes.............................................................5
2 Safety Instructions....................................................................... 6
3 Description ................................................................................... 7
3.1 Application .......................................................................... 7
3.2 System Overview................................................................7
3.3 Product Range....................................................................9
3.4 Upgrade Kits..................................................................... 10
3.5 Accessories....................................................................... 10
3.6 Device Views ....................................................................11
3.6.1 Model K487-1SHS (Single-Head Fiber).............. 11
3.6.2 Model K487-2S4S (Dual-Head Fiber) ................. 12
3.7 Status LEDs...................................................................... 13
4 Installation .................................................................................. 14
4.1 Package Contents.............................................................14
4.2 System Setup....................................................................15
4.2.1 KVM Extender Setup........................................... 15
4.3 Example Applications........................................................16
5 Configuration.............................................................................. 18
5.1 Transmission Parameters.................................................18
5.2 DDC Settings .................................................................... 18
5.3 Command Mode................................................................ 19
5.4 USB-HID Ghosting............................................................ 21
5.5 Configuration File..............................................................22
6 Operation .................................................................................... 23
6.1 Download of DDC Information ..........................................23
7 Specifications............................................................................. 24
7.1 Interfaces..........................................................................24

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7.1.1 DVI-D Single Link................................................ 24
7.1.2 USB-HID............................................................. 24
7.1.3 Fiber SFP Type LC (Interconnect) ...................... 25
7.2 Interconnect Cable............................................................26
7.2.1 Fiber.................................................................... 26
7.3 Supported Peripherals ...................................................... 27
7.3.1 USB-HID Devices ............................................... 27
7.4 Connector Pinouts............................................................. 28
7.5 Power Supply.................................................................... 29
7.6 Environmental Conditions................................................. 30
7.7 Size................................................................................... 30
7.8 Shipping Weight................................................................30
8 Troubleshooting......................................................................... 31
8.1 Blank Screen..................................................................... 31
8.2 USB-HID...........................................................................32
9 Technical Support...................................................................... 33
9.1 Support Checklist.............................................................. 33
9.2 Shipping Checklist............................................................. 33
10 Certificates.................................................................................. 34
10.1 CE Declaration Of Conformity........................................... 34
10.2 North American Regulatory Compliance...........................35
10.3 WEEE ............................................................................... 35
10.4 RoHS/RoHS 2................................................................... 35
10.5 Tempest............................................................................ 35
11 Glossary...................................................................................... 37
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About This Manual
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1 About This Manual
1.1 Scope
This manual describes how to install your KVM Extender, how to operate it
and how to perform trouble shooting.
1.2 Validity
This manual is valid for all devices listed on the front page. The product
code is printed on the base of the devices.
1.3 Cautions and Notes
The following symbols are used in this manual:
This symbol indicates an important operating instruction that should be
followed to avoid any potential damage to hardware or property, loss of
data, or personal injury.
This symbol indicates important information to help you make the best use
of this product.
This symbol indicates best practice information to show recommended
and optimal ways to use this product in an efficient way.
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2 Safety Instructions
To ensure reliable and safe long-term operation of your KVM Extender
please note the following guidelines:
Installation
Only use in dry, indoor environments.
The KVM Extender and the power supply units can get warm. Do not
situate them in an enclosed space without any airflow.
Do not place the power supply directly on top of the device.
Do not obscure ventilation holes.
Only use power supplies originally supplied with the product or
manufacturer-approved replacements. Do not use a power supply if it
appears to be defective or has a damaged chassis.
Connect all power supplies to grounded outlets. In each case, ensure
that the ground connection is maintained from the outlet socket
through to the power supply's AC power input.
Do not connect the link interface to any other equipment, particularly
network or telecommunications equipment.
Take any required ESD precautions.
In order to disconnect the device completely from the electric circuit, all
power cables have to be removed.
Repair
Do not attempt to open or repair a power supply unit.
Do not attempt to open or repair the KVM Extender. There are no
user serviceable parts inside.
Please contact your dealer or manufacturer if there is a fault.
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Description
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3 Description
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3.1 Application
The KVM Extender is used to increase the distance between a source
(computer, CPU) and its console (keyboard, mouse, and other peripheral
devices).
The KVM Extender is designed for use with Cat X (Twisted Pair)
interconnect cables or fiber interconnect cables.
The KVM Extender with Cat X interconnect cables is unsuitable for
connection between buildings where a fiber optic based product should be
used instead.
The KVM Extender with fiber interconnect cables can also be used with
applications in environments which are difficult in electromagnetical
aspects. Electromagnetical interference can limit the maximum distance
und reliability.
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3.2 System Overview
The KVM Extender consists of a CPU Unit and a console unit (CON Unit).
The CPU Unit is connected directly to the source (computer, CPU) using
the supplied cables.
The CON Unit is connected to the console (monitor, keyboard and
mouse).
The CPU Unit and the CON Unit communicate with each other through the
interconnect cables.

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12457
6
3
System Overview
1 Source (computer, CPU)
2 KVM Extender CPU Unit
3 Interconnect cable
4 KVM Extender CON Unit
5 Console (monitor, keyboard, mouse)
6 Second monitor (option, only with Dual-Head devices)
7 USB 2.0 devices (option, only with 2x USB 2.0 devices)
See Chapter 4.3, Page 16 for installation examples.
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Description
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3.3 Product Range
Part No. Description
L487-1SHS-
TLB Single-Head KVM Extender for 1x DVI-D Single Link (up to 1920x1200), 2x USB-HID
R487-1SHS-
TLB
L487-2S4S-
TLB Dual-Head KVM Extender for 2x DVI-D Single Link (up to 1920x1200), 4x USB-HID
R487-2S4S-
TLB
Fiber devices can be used with Multi-mode and Single-mode cables (see
Chapter 7.2.1, Page 26).
Part numbers for CPU Unit and CON Unit
The part numbers for the CPU Unit and the CON Unit can be derived from
the part number of the complete device.
Example K487-1SHS-TLB:
CPU Unit: L487-1SHS-TLB
CON Unit: R487-1SHS-TLB
All devices of the K487 series are technically compatible to the devices of
the K474 and K477 series.
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3.4 Upgrade Kits
Model Description
455-4G 19"/1U rack mount kit to mount up to 4 Single-Head devices
455-8G 19"/1U rack mount kit to mount up to 4 Dual-Head devices
455-1K Mounting plate to mount by screws
(Single-Head units)
455-2K Mounting plate to mount by snap on
(Single-Head units)
455-1G Mounting plate to mount by screws
(Dual-Head units)
455-2G Mounting plate to mount by snap on
(Dual-Head units)
The KVM Extenders and the provided power supply units can get warm,
for this reason an installation in closed rooms without air circulation is not
allowed. Please note that you will need at least 0,5 U (height unit) for the
ventilation above the extenders, if you mount them into racks.
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3.5 Accessories
Model Description
487-PSU-
5G-TLB International power supply unit 100...240VAC / 5VDC / 3 A Hirose connector, for test purposes only
487-ID-
TLB DVI-D cable 1.8 m (DVI-D), TEMPEST certified
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Description
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3.6 Device Views
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3.6.1 Model K487-1SHS (Single-Head Fiber)
CPU Unit CON Unit
12345
12345
Rear View Rear View
1 Connect to 5VDC power
supply
2 Service port
3 Connect to interconnect cable
4 To CPU: USB-HID
5 To CPU: DVI-D
1 Connect to 5VDC power
supply
2 Service port
3 Connect to interconnect cable
4 Connect to USB-HID devices
5 Connect to DVI monitor
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3.6.2 Model K487-2S4S (Dual-Head Fiber)
CPU Unit CON Unit
689
7
12345
689
7
12345
Rear View Rear View
1 Connect to 5VDC power
supply
2 Service port 1
3 Connect to interconnect
cable 1
4 To CPU: USB-HID 1
5 To CPU: DVI-D 1
6 Service port 2
7 Connect to interconnect
cable 2
8 To CPU: USB-HID 2
9 To CPU: DVI-D 2
1 Connect to 5VDC power
supply
2 Service port 1
3 Connect to interconnect
cable 1
4 Connect to USB-HID devices 1
5 Connect to DVI monitor 1
6 Service port 2
7 Connect to interconnect
cable 2
8 Connect to USB-HID devices 2
9 Connect to DVI monitor 2
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Description
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3.7 Status LEDs
The KVM Extender is fitted with a multi color LED on both sides for overall
status indication and with two further LEDs on the back side for indication
of the connection status.
123
3
Rear View Front View
LED 1 and 2: Connection Status
Pos. LED Status Description
1 Failure LED
(green) Off Connection available
On or
flashing Connection failure (flashing for about 20 s following a connection failure)
2 Status LED
(green) Flashing No connection via interconnect cable
On Connection available
LED 3: USB and Video Status
LED color Description
Red Device ready
Violet
Connection and USB signal (interconnect) available
Green Connection and video signal available
Light Blue
Connection, USB and video signal available
(operating status)

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4 Installation
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4.1 Package Contents
Your extender package contains the following items:
KVM Extender pair (CPU Unit and CON Unit)
Quick Setup
If anything is missing, contact your dealer.
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Installation
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4.2 System Setup
First time users are recommended to setup the system with the CPU Unit
and the CON Unit in the same room as a test setup. This will allow you to
identify and solve any cabling problems, and experiment with your system
more conveniently.
Please verify that interconnect cables, interfaces, and handling of the
devices comply with the requirements (see Chapter 7, Page 24).
4.2.1 KVM Extender Setup
1. Switch off all devices.
CON Unit Installation
2. Connect your monitor(s), keyboard and mouse to the CON Unit.
3. Connect the CON Unit with the interconnect cable(s).
4. Connect the 5VDC power supply to the CON Unit.
CPU Unit Installation
5. Connect the source (computer, CPU) with the supplied cables to the
CPU Unit. Please ensure the cables are not strained.
6. Connect the CPU Unit to the interconnect cable(s).
7. Connect the 5VDC power supply to the CPU Unit.
8. Power up the system.
To power up the system, the following sequence is recommended:
Monitor – CON Unit – CPU Unit – source.

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4.3 Example Applications
This section illustrates typical installations of KVM Extenders:
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1245
3
KVM Extender (Single-Head)
12457
6
3
KVM Extender (Dual-Head with 4x USB-HID)
1 Source (computer, CPU)
2 KVM Extender CPU Unit
3 Interconnect cable
4 KVM Extender CON Unit
5 Console (monitor, keyboard, mouse)
6 Second monitor (option, only with Dual-Head devices)

Installation
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7 USB 2.0 devices (option, only with 2x USB 2.0 devices)
8 Audio sink (optional, only with devices with Analog Audio / Serial
option or Digital Audio option)
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5 Configuration
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5.1 Transmission Parameters
The device operates with a proprietary compression method.
In default configuration, the device adapts dynamically to monitor
resolution and image content. This configuration is suitable for almost all
conditions and should only be modified if image quality is not fully
satisfactory.
In exceptional cases there can appear detached "frame droppings" (loss
of single pictures) or color effects.
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5.2 DDC Settings
By default, the device transmits the factory preset DDC information to the
CPU. This information is suitable in most cases.
The download of the DDC information of the console monitor can be
performed during normal operation (see Chapter 6.1, Page 23).
For special requirements, DDC information can be retrieved and uploaded
as a binary file at both the CPU Unit and the CON Unit.
Connect your computer with a USB mini cable to the service port of the
CPU Unit or CON Unit.
The data area of the unit is now accessible as a flash drive "Extender".
Uploading DDC Information
Copy the binary file containing your specific DDC information to the flash
drive of the CPU Unit or CON Unit.
The current DDC information is replaced.
Retrieving DDC Information
Copy the file "DDC-EDID.bin" on the flash drive of the CPU Unit to your
computer.
To open the binary file, you have to install a suitable software, e.g.
WinDDCwrite (Download), on your computer.
Reset to Factory DDC Information
Delete the file called "DDC-EDID.bin" on the flash drive of the CPU Unit.
By deleting this file, the factory DDC Information is restored.

Configuration
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5.3 Command Mode
During normal use, the console keyboard functions in the usual manner.
However, for all KVM Extenders with USB-HID support, you can set the
keyboard into a Command Mode by using a specific 'Hot Key' sequence.
While in Command Mode, several functions are performed via keyboard
commands. To exit Command Mode, press <Esc>.
While in Command Mode, the LEDs Shift and Scroll on the console
keyboard will flash.
In Command Mode normal keyboard and mouse operation will cease.
Only selected keyboard commands are available.
If there is no keyboard command executed within 10 s after activating
Command Mode, it will be automatically deactivated.
The following table lists the keyboard commands to enter and to exit
Command Mode and to change the 'Hot Key' sequence:
Function Keyboard Command
Enter Command Mode
(default) 2x <Left Shift> ('Hot Key')
Exit Command Mode <Esc>
Change 'Hot Key' sequence <current 'Hot Key'>, <c>,
<new 'Hot Key' code>, <Enter>
Until 2011-30-09:
<Left Ctrl> + <Left Shift> + <c>,
<'Hot Key' Code>, <Enter>
<Key> + <Key> Press keys simultaneously
<Key>, <Key> Press keys successively
2x <Key> Press key quickly, twice in a row
(similar to a mouse double-click)

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The 'Hot Key' sequence to enter Command Mode can be changed. The
following table lists the 'Hot Key' Codes for the available key sequences:
'Hot Key' Code 'Hot Key'
0 Freely selectable (2012-01-12)
2 2x <Scroll>
3 2x <Left Shift>
4 2x <Left Ctrl>
5 2x <Left Alt>
6 2x <Right Shift>
7 2x <Right Ctrl>
8 2x <Right Alt>
Set freely selectable 'Hot Key' (exemplary)
In order to set a freely selectable 'Hot Key' (e.g. 2x <Space>), use the
following keyboard sequence:
<current 'Hot Key'>, <c>, <0>, <Space>, <Enter>
Reset 'Hot Key'
In order to set a 'Hot Key' back to default settings, press the key
combination <Right Shift> + <Del> within 5 s after switching on the CON
unit or plugging in a keyboard.
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