Ihse K474 Series User manual

IHSE GmbH
Maybachstrasse 11
88094 Oberteuringen
Germany
[email protected]
www.ihse.de
Tel. [phone]
Fax [phone]
User Manual
Edition: 2013-03-12
Draco
KVM Extender
Model:
K474 Series

Draco KVM Extender
2 2013-03-12
Copyright
© 2013. All rights reserved. This information may not be reproduced in any
manner without the prior written consent of the manufacturer.
Information in this document is subject to change without notice.
Trademarks
All trademark and trade names mentioned in this document are
acknowledged to be the property of their respective owners.
Disclaimer
While every precaution has been taken during preparation of this manual,
the manufacturer assumes no liability for errors or omissions. Neither does
the manufacturer assume any liability for damages resulting from the use
of the information contained herein.
The manufacturer reserves the right to change specifications, functions, or
circuitry of the product without notice.
The manufacturer cannot accept liability for damage due to misuse of the
product or due to any other circumstances outside the manufacturer’s
control (whether environmental or installation related). The manufacturer
shall not be liable for any loss, damage, or injury arising directly, indirectly,
incidentally, or consequently from the use of this product.

Contents
2013-03-12 3
Contents
1 About This Manual ....................................................................... 7
1.1 Scope.................................................................................. 7
1.2 Validity ................................................................................ 7
1.3 Cautions and Notes ............................................................ 7
2 Safety Instructions....................................................................... 8
3 Description ................................................................................... 9
3.1 Application .......................................................................... 9
3.2 System Overview .............................................................. 10
3.3 Product Range .................................................................. 11
3.3.1 Part Numbers...................................................... 11
3.3.2 Chassis ............................................................... 11
3.3.3 KVM-Extender Modules ...................................... 12
3.3.4 Upgrade Modules................................................ 12
3.3.5 Complete Units ................................................... 13
3.4 Accessories Upgrade Kits................................................. 16
3.5 Accessories....................................................................... 17
3.6 Device Views .................................................................... 18
3.6.1 2-fold Vario Chassis 474-BODY2/2R .................. 18
3.6.2 2-fold Vario Chassis 474-BODY2N ..................... 19
3.6.3 4-fold Vario Chassis 474-BODY4/4R .................. 20
3.6.4 6-fold Vario Chassis 474-BODY6R ..................... 21
3.6.5 21-fold Vario Chassis 474-BODY21R ................. 22
3.6.6 Model L- / R474-BSHC ....................................... 23
3.6.7 Model L- / R474-BSHS / -BSHX.......................... 23
3.6.8 Model L- / R474-BSHC-RED............................... 24
3.6.9 Model L- / R474-BSHS-RED............................... 24
3.6.10 Model L- / R474-BSHCV..................................... 25
3.6.11 Model L- / R474-BSHSV / -BSHXV..................... 25
3.6.12 Model L- / R474-BXH.......................................... 26
3.6.13 Model L- / R474-BXE .......................................... 26

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3.6.14 Model L- / R474-BUE.......................................... 26
3.6.15 Model L- / R474-BAX .......................................... 27
3.6.16 Model L- / R474-BAP .......................................... 27
3.6.17 Model L- / R474-BXP .......................................... 28
3.6.18 Model L- / R474-BDX.......................................... 28
3.6.19 Model L- / R474-BAH.......................................... 29
3.6.20 Model L- / R474-BDH.......................................... 29
3.6.21 Model L- / R474-BAE .......................................... 30
3.6.22 Model L- / R474-BDE.......................................... 30
3.6.23 Model L- / R474-BSX .......................................... 30
3.6.24 Model L- / R474-BDD.......................................... 31
3.6.25 Modell L- / R474-BDA ......................................... 31
3.6.26 Modell L- / R474-BXTC....................................... 32
3.6.27 Modell L- / R474-BXTS ....................................... 32
3.7 Status LEDs ...................................................................... 33
3.7.1 Status KVM-Extender Module............................. 33
3.7.2 Status KVM-Extender Module VGA / DVI-I ......... 34
3.7.3 Status Upgrade Module Digital Audio ................. 35
3.7.4 Status Upgrade Module USB-HID....................... 36
3.7.5 Status Upgrade module USB 2.0 embedded ...... 37
3.7.6 Status Upgrade Module USB 2.0 ........................ 38
4 Installation .................................................................................. 39
4.1 Package Contents............................................................. 39
4.2 System Setup.................................................................... 41
4.2.1 KVM-Extender Setup .......................................... 41
4.2.2 Setup of Upgrade Modules ................................. 42
4.3 Example Applications........................................................ 43
5 Configuration.............................................................................. 45
5.1 Transmission Parameters ................................................. 45
5.2 DDC Settings .................................................................... 45
5.3 Command Mode ............................................................... 46
5.4 USB-HID Ghosting............................................................ 48

Contents
2013-03-12 5
5.5 Configuration File.............................................................. 49
6 Operation .................................................................................... 50
6.1 Download of DDC Information .......................................... 50
7 Specifications............................................................................. 51
7.1 Interfaces .......................................................................... 51
7.1.1 DVI-D Single Link................................................ 51
7.1.2 DVI-I Single Link ................................................. 51
7.1.3 USB-HID ............................................................. 51
7.1.4 PS/2 .................................................................... 52
7.1.5 USB 2.0 (transparent) ......................................... 52
7.1.6 RJ45 (Interconnect) ............................................ 52
7.1.7 Fiber SFP Type LC (Interconnect) ...................... 53
7.1.8 Serial Interface.................................................... 53
7.1.9 Analog Audio Interface........................................ 54
7.1.10 Serial Interface RS422........................................ 55
7.1.11 Digital Audio Interface......................................... 56
7.2 Interconnect Cable............................................................ 57
7.2.1 Cat X................................................................... 57
7.2.2 Fiber.................................................................... 59
7.3 Supported Peripherals ...................................................... 60
7.3.1 USB-HID Devices ............................................... 60
7.3.2 USB 2.0 Devices................................................. 60
7.4 Connector Pinouts ............................................................ 61
7.5 Power Supply.................................................................... 66
7.6 Environmental Conditions ................................................. 67
7.7 Size................................................................................... 67
7.8 Shipping Weight................................................................ 68
8 Troubleshooting......................................................................... 69
8.1 Blank Screen..................................................................... 69
8.2 USB-HID ........................................................................... 70
8.3 Serial Connection.............................................................. 71
8.4 Analog Audio..................................................................... 71

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8.5 Digital Audio...................................................................... 72
8.6 Upgrade Module USB-HID................................................ 73
8.7 USB 2.0 embedded........................................................... 74
8.8 USB 2.0............................................................................. 75
9 Technical Support ...................................................................... 76
9.1 Support Checklist.............................................................. 76
9.2 Shipping Checklist ............................................................ 76
10 Certificates.................................................................................. 77
10.1 CE Declaration Of Conformity........................................... 77
10.2 North American Regulatory Compliance........................... 78
10.3 WEEE ............................................................................... 78
10.4 RoHS/RoHS 2................................................................... 78
11 Glossary...................................................................................... 79
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About This Manual
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1 About This Manual
1.1 Scope
This manual describes how to install your KVM Extender, how to operate it
and how to perform trouble shooting.
1.2 Validity
This manual is valid for all devices listed on the front page. The product
code is printed on the base of the devices.
1.3 Cautions and Notes
The following symbols are used in this manual:
This symbol indicates an important operating instruction that should be
followed to avoid any potential damage to hardware or property, loss of
data, or personal injury.
This symbol indicates important information to help you make the best use
of this product.
This symbol indicates best practice information to show recommended
and optimal ways to use this product in an efficient way.
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2 Safety Instructions
To ensure reliable and safe long-term operation of your KVM Extender
please note the following guidelines:
Installation
Only use in dry, indoor environments.
The KVM Extender and the power supply units can get warm. Do not
situate them in an enclosed space without any airflow.
Do not place the power supply directly on top of the device.
Do not obscure ventilation holes.
Only use power supplies originally supplied with the product or
manufacturer-approved replacements. Do not use a power supply if it
appears to be defective or has a damaged chassis.
Connect all power supplies to grounded outlets. In each case, ensure
that the ground connection is maintained from the outlet socket
through to the power supply's AC power input.
Do not connect the link interface to any other equipment, particularly
network or telecommunications equipment.
Take any required ESD precautions.
In order to disconnect the device completely from the electric circuit, all
power cables have to be removed.
Repair
Do not attempt to open or repair a power supply unit.
Do not attempt to open or repair the KVM Extender. There are no
user serviceable parts inside.
Please contact your dealer or manufacturer if there is a fault.
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Description
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3 Description
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3.1 Application
The KVM Extender is used to increase the distance between a source
(computer, CPU) and its console (keyboard, mouse, and other peripheral
devices).
The KVM Extender is designed for use with Cat X (Twisted Pair)
interconnect cables or fiber interconnect cables.
The KVM Extender with Cat X interconnect cables is unsuitable for
connection between buildings where a fiber optic based product should be
used instead.
The KVM Extender with fiber interconnect cables can also be used with
applications in environments which are difficult in electromagnetical
aspects. Electromagnetical interference can limit the maximum distance
und reliability.
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3.2 System Overview
The KVM Extender consists of at least one CPU module and one
CON module. The various modules are summarized respectively in a
vario chassis (2-fold, 4-fold or 6-fold) at CPU site and CON site (CPU and
CON unit).
The CPU module is connected directly to the source (computer, CPU)
using the supplied cables.
The CON module is connected to the console (monitor, keyboard and
mouse).
The CPU Unit and the CON modules communicate with each other
through the interconnect cables.
12457
6
3
System Overview
1 Source (computer, CPU)
2 KVM Extender CPU Unit
3 Interconnect cable
4 KVM Extender CON Unit
5 Console (monitor, keyboard, mouse)
6 Second monitor (option, only with Dual-Head devices)
7 USB-HID devices (option, only with 4x USB-HID devices)
See Chapter 4.3, Page 43 for installation examples.
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Description
2013-03-12 11
3.3 Product Range
3.3.1 Part Numbers
Part numbers for Connections via Cat X or Fiber Cable
All mentioned devices are available in the following versions:
Connection via Cat X cable (x = "C")
Connection via Single-mode fiber cable (x = "S")
High speed connection (3.125 Gbit/s) via Single-mode fiber cable
(x = "X")
Fiber devices can be used with Multi-mode and Single-mode cables (see
Chapter 7.2.2, Page 59).
Part numbers for CPU Unit and CON Unit
The part numbers for the CPU Unit and the CON Unit can be derived from
the part number of the complete device.
CPU Unit: L474
CON Unit: R474
All devices of the K474 series are technically compatible to the devices of
the K477 series.
3.3.2 Chassis
Model Description
474-BODY2 Empty chassis for up to 2 boards, 1x external power
supply unit
474-BODY2R Empty chassis for up to 2 boards, 1x external power
supply unit, preparation for redundancy for a second
power supply unit (external)
474-BODY2N Empty chassis for up to 2 boards, 1x internal power
supply unit, preparation for redundancy for a second
power supply unit (external)
474-BODY4 Empty chassis for up to 4 boards, 1x external power
supply unit
474-BODY4R Empty chassis for up to 4 boards, 1x external power
supply unit, preparation for redundancy for a second
power supply unit (external)

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Model Description
474-BODY6R Empty chassis for up to 6 boards, 1x internal power
supply unit, preparation for redundancy for a second
power supply unit (external)
474-
BODY21R
Empty chassis for up to 21 boards, 1x internal power
supply unit, preparation for redundancy for a second
power supply unit (internal)
3.3.3 KVM Extender Modules
Model Description
L474-BSHx
R474-BSHx
Single-Head module for 1x DVI-D Single Link
(up to 1920x1200) with 2x USB-HID
L474-BSHxR
R474-BSHxR
Single-Head module for 1x DVI-D Single Link
(up to 1920x1200) with 2x USB-HID and redundant
connector for interconnect cables
L474-BSHxV
R474-BSHxV
Single-Head module for 1x DVI-I (VGA / DVI) Single
Link (up to 1920x1200) with 2x USB-HID
3.3.4 Upgrade Modules
Model Description
L474-BXH
R474-BXH Upgrade module with 2x USB-HID
L474-BXE
R474-BXE Upgrade module with 2x USB 2.0
L474-BAX
R474-BAX
Upgrade module with Analog Audio / Serial
(bidirectional)
L474-BAP
R474-BAP
Upgrade module with Analog Audio / Serial
(bidirectional) and PS/2
L474-BSX
R474-BSX Upgrade module with serial connector (RS422)
L474-BXP
R474-BXP
Upgrade module with PS/2 (only available with upgrade
module Analog Audio / Serial)
L474-BDX
R474-BDX Upgrade module with Digital Audio (unidirectional)

Description
2013-03-12 13
Model Description
L474-BAH
R474-BAH
Upgrade module with Analog Audio / Serial
(bidirectional) and 2x USB-HID
L474-BUE
R474-BUE
Upgrade module with Analog Audio (bidirectional) and
2x USB 2.0
L474-BAE
R474-BAE
Upgrade module with Analog Audio / Serial
(bidirectional) and 2x USB 2.0
L474-BDH
R474-BDH
Upgrade module with Digital Audio (unidirectional) and
2x USB-HID
L474-BDE
R474-BDE
Upgrade module with Digital Audio (unidirectional) and
2x USB 2.0
L474-BDD
R474-BDD Upgrade module with Digital Audio (bidirectional)
L474-BDA
R474-BDA
Upgrade module with Digital Audio (unidirectional) and
Analog Audio / Serial (bidirectional)
L474-BXTx
R474-BXTx USB 2.0 upgrade module with 4x USB 2.0
3.3.5 Complete Units
Model Description
K474-1SHx Single-Head-KVM Extender for 1x DVI-D Single Link (up
to 1920x1200), 2x USB-HID
K474-1SHx-
RED
Single-Head-KVM Extender for 1x DVI-D Single Link (up
to 1920x1200), 2x USB-HID, redundant connector for
interconnect cable
K474-1SEx Single-Head-KVM Extender for 1x DVi-D Single Link (up
to 1920x1200) with 2x USB-HID and 2x USB 2.0
K474-1SHxV Single-Head-KVM Extender for 1x DVI-I (VGA / DVI)
Single Link (up to 1920x1200), 2x USB-HID
K474-1SHxA Single-Head-KVM Extender for 1x DVI-D Single Link (up
to 1920x1200), 2x USB-HID and Analog Audio / Serial
option
K474-1SExA Single-Head-KVM Extender for 1x DVI-D Single Link (up
to 1920x1200) with 2x USB-HID, 2x USB 2.0 and
Analog Audio / Serial option

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Model Description
K474-1SHxD Single-Head-KVM Extender for 1x DVI-D Single Link (up
to 1920x1200), 2x USB-HID and Digital Audio Option
K474-1SExD Single-Head-KVM Extender for 1x DVI-D Single Link (up
to 1920x1200) with 2x USB-HID, 2x USB 2.0 and Digital
Audio option
K474-1S4x Single-Head-KVM Extender for 1x DVI-D Single Link (up
to 1920x1200), 4x USB-HID
K474-1S4xA Single-Head-KVM Extender for 1x DVI-D Single Link (up
to 1920x1200), 4x USB-HID and Analog Audio / Serial
option
K474-1S4xD Single-Head-KVM Extender for 1x DVI-D Single Link (up
to 1920x1200), 4x USB-HID and Digital Audio option
K474-1STx Single-Head-KVM Extender for 1x DVI-D Single Link (up
to 1920x1200), 2x USB-HID and 4x USB 2.0
K474-1STxA Single-Head-KVM Extender for 1x DVI-D Single Link (up
to 1920x1200), 2x USB-HID, Analog Audio / Serial
option and 4x USB 2.0
K474-1STxD Single-Head-KVM Extender for 1x DVI-D Single Link (up
to 1920x1200), 2x USB-HID, Digital Audio option and 4x
USB 2.0
K474-2S4x Dual-Head-KVM Extender for 2x DVI-D Single Link
(up to 1920x1200), 4x USB-HID
K474-2SEx Dual-Head-KVM Extender for 2x DVI-D Single Link (up
to 1920x1200) with 4x USB-HID and 2x USB 2.0
K474-2S4xA Dual-Head-KVM Extender for 2x DVI-D Single Link
(up to 1920x1200), 4x USB-HID and Analog Audio /
Serial option
K474-2SExA Dual-Head-KVM Extender for 2x DVI-D Single Link
(up to 1920x1200) with 4x USB-HID, 2x USB 2.0 and
Analog Audio / Serial option
K474-2S4xD Dual-Head-KVM Extender for 2x DVI-D Single Link
(up to 1920x1200), 4x USB-HID and Digital Audio option
K474-2SExD Dual-Head-KVM Extender for 2x DVI-D Single Link
(up to 1920x1200) with 4x USB-HID, 2x USB 2.0 and
Digital Audio option
K474-2STx Dual-Head-KVM Extender for 2x DVI-D Single Link
(up to 1920x1200), 4x USB-HID and 4x USB 2.0

Description
2013-03-12 15
Model Description
K474-2STxA Dual-Head-KVM Extender for 2x DVI-D Single Link
(up to 1920x1200), 4x USB-HID, Analog Audio / Serial
option and 4x USB 2.0
K474-2STxD Dual-Head-KVM Extender for 2x DVI-D Single Link
(up to 1920x1200), 4x USB-HID, Digital Audio option
and 4x USB 2.0
K474-4S8x Quad-Head-KVM Extender for 4x DVI-D Single Link
(up to 1920x1200), 8x USB-HID
K474-4SEx Quad-Head-KVM Extender for 4x DVI-D Single Link
(up to 1920x1200) with 8x USB-HID and 2x USB 2.0
K474-4S8xA Quad-Head-KVM Extender for 4x DVI-D Single Link
(up to 1920x1200), 8x USB-HID and Analog Audio /
Serial option
K474-4SExA Quad-Head-KVM Extender for 4x DVI-D Single Link
(up to 1920x1200) with 8x USB-HID, 2x USB 2.0 and
Analog Audio / Serial option
K474-4S8xD Quad-Head-KVM Extender for 4x DVI-D Single Link
(up to 1920x1200), 8x USB-HID and Digital Audio option
K474-4SExD Quad-Head-KVM Extender for 4x DVI-D Single Link
(up to 1920x1200) with 8x USB-HID, 2x USB 2.0 and
Digital Audio option
K474-4STx Quad-Head-KVM Extender for 4x DVI-D Single Link
(up to 1920x1200), 8x USB-HID and 4x USB 2.0
K474-4STxA Quad-Head-KVM Extender for 4x DVI-D Single Link
(up to 1920x1200), 8x USB-HID, Analog Audio / Serial
option and 4x USB 2.0
K474-4STxD Quad-Head-KVM Extender for 4x DVI-D Single Link
(up to 1920x1200), 8x USB-HID, Digital Audio option
and 4x USB 2.0
Devices for free configuration
Model Description
DRACO
VARIO 2
Draco extender for free configuration in a 2-slot vario
chassis, external power supply unit
DRACO
VARIO 2R
Draco extender for free configuration in a 2-slot vario
chassis, external power supply unit, preparation for
redundancy for a second external power supply unit

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Model Description
DRACO
VARIO 2N
Draco extender for free configuration in a 2-slot vario
chassis, internal power supply unit, preparation for
redundancy of an external power supply unit
DRACO
VARIO 4
Draco extender for free configuration in a 4-slot vario
chassis, external power supply unit
DRACO
VARIO 4R
Draco extender for free configuration in a 4-slot vario
chassis, external power supply unit, preparation for
redundancy of a second external power supply unit
DRACO
VARIO 6R
Draco extender for free configuration in a 6-slot vario
chassis, internal power supply unit, preparation for
redundancy of an external power supply unit
DRACO
VARIO 21R
Draco extender for free configuration in a 21-slot vario
chassis, internal power supply unit, preparation for
redundancy for a second external power supply unit
When using redundant power supply units, there will be a load sharing.
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3.4 Accessories Upgrade Kits
Model Description
474-2RMK 19"/1U rack mount kit for 2-fold chassis
474-
2NRMK
19"/1U rack mount kit for 2-fold chassis with internal PSU
474-4RMK 19"/1U rack mount kit for 4-fold chassis
474-6RMK 19"/1U rack mount kit for 6-fold chassis
474-
VPLATE
Fastening strips for screw or snap on for 2-, 4- and 6-fold
chassis
474-
OPTRED
Retrofitting for redundant power supply option (without
power supply) for 2- and 4-fold chassis
474-PSU2 Power supply for 2-fold chassis (spare or redundancy)
474-PSU4 Power supply for 4-fold chassis (spare or redundancy)
474-PSU6 Power supply for 6-fold chassis (spare or redundancy)
474-PSU21 Power supply for 6-fold-chassis (spare or redundancy)
474-BLND1 Blind plate 3U/4HP for 2-, 4- and 6-fold chassis
474-BLND2 Blind plate 3U/8HP for 2-, 4- and 6-fold chassis

Description
2013-03-12 17
The KVM Extenders and the provided power supply units can get warm,
for this reason an installation in closed rooms without air circulation is not
allowed. Please note that you will need at least 0.5 U (height unit) for the
ventilation above the extenders, if you mount them into racks.
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3.5 Accessories
Model Description
026-2A Serial cable 1.8 m (RS232)
247-U1 USB cable 1.8 m (Type A to B)
260-5G International power supply unit 100...240VAC / 5VDC / 3 A
260-5U International power supply unit 100...240VAC / 5VDC / 4 A
436-AA VGA cable 1.8 m (VGA to DVI-I)
436-ID DVI-D cable 1.8 m (DVI-D)
445-2H DVI-D splitter cable
455-CK Stereo jack cable 1.6 m (3.5 mm Stereo)
455-CR RCA cable 2.5 m (Cinch male connector)
455-CT TOSLINK cable 1.8 m (F05 male connector)
455-CX Mini-XLR cable 1.8 m (3 pole)
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3.6 Device Views
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3.6.1 2-fold Vario Chassis 474-BODY2/2R
CPU and CON Unit
1
2
34
Rear View
1 Slot for modules #1
2 Connect to 5VDC power supply (standard)
3 Slot for modules #2
4 Connect to 5VDC power supply (redundancy, optional)
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Description
2013-03-12 19
3.6.2 2-fold Vario Chassis 474-BODY2N
CPU and CON Unit
1
2
34
Rear View
1 Slot for modules #1
2 Connect to power supply (standard)
3 Slot for modules #2
4 Connect to 5VDC power supply (redundancy)
The 2-fold vario chassis with an internal power supply is not equipped with
a fuse on primary side. Therefore the protection against excessive
currents has to be provided by the electrical installation of the building.
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3.6.3 4-fold Vario Chassis 474-BODY4/4R
CPU and CON Unit
3
45
1
2
6
Rear View
1 Slot for modules #3
2 Slot for modules #1
3 Connect to 5VDC power supply (standard)
4 Slot for modules #4
5 Slot for modules #2
6 Connect to 5VDC power supply (redundancy, optional)
For operation with three KVM Extender CON modules and a USB 2.0
CON module in a 4-fold vario chassis, an external power supply unit at the
second 5VDC connector is explicitly necessary. In this case, redundancy
is inapplicable.
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