Ihse K472 Series User manual

IHSE GmbH
Maybachstrasse 11
88094 Oberteuringen
Germany
[email protected]
www.ihse.de
Tel. [phone]
Fax [phone]
User Manual
Edition: 2011-06-01
DXXi
KVM Extender
Model:
K472 Series

DXXi KVM Extender
2 2011-06-01
Copyright
© 2011. All rights reserved. This information may not be reproduced in any
manner without the prior written consent of the manufacturer.
Information in this document is subject to change without notice.
Trademarks
All trademark and trade names mentioned in this document are
acknowledged to be the property of their respective owners.
Disclaimer
While every precaution has been taken during preparation of this manual,
the manufacturer assumes no liability for errors or omissions. Neither does
the manufacturer assume any liability for damages resulting from the use
of the information contained herein.
The manufacturer reserves the right to change specifications, functions, or
circuitry of the product without notice.
The manufacturer cannot accept liability for damage due to misuse of the
product or due to any other circumstances outside the manufacturer’s
control (whether environmental or installation related). The manufacturer
shall not be liable for any loss, damage, or injury arising directly, indirectly,
incidentally, or consequently from the use of this product.

Contents
2011-06-01 3
Contents
1 About This Manual....................................................................... 6
1.1 Scope.................................................................................. 6
1.2 Validity ................................................................................ 6
1.3 Cautions and Notes ............................................................ 6
2 Safety Instructions.......................................................................7
3 Description ................................................................................... 8
3.1 Application .......................................................................... 8
3.2 System Overview ................................................................ 9
3.3 Product Range .................................................................. 10
3.4 Upgrade Kits ..................................................................... 11
3.5 Accessories....................................................................... 11
3.6 Device Views .................................................................... 12
3.6.1 Model K472-SSH ................................................ 12
3.6.2 Model K472-SWH ............................................... 13
3.6.3 Model K472-SSHA.............................................. 14
3.6.4 Model K472-SST................................................. 16
3.6.5 Model K472-SSTA .............................................. 17
3.6.6 Model K472-SDH ................................................ 19
3.6.7 Model K472-SDHA.............................................. 20
3.6.8 Model K472-SDT ................................................ 22
3.6.9 Model K472-SDTA .............................................. 23
3.6.10 Model K472-DWH ............................................... 25
3.6.11 Model K472-DSH ................................................ 26
3.6.12 Model K472-DSHA.............................................. 27
3.6.13 Model K472-DST ................................................ 29
3.6.14 Model K472-DSTA .............................................. 30
3.7 Status LEDs ...................................................................... 32

DXXi KVM Extender
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4 Installation .................................................................................. 34
4.1 Package Contents............................................................. 34
4.2 System Setup.................................................................... 35
4.3 Example Applications........................................................ 36
5 Configuration.............................................................................. 38
5.1 Transmission Parameters ................................................. 38
5.1.1 Device Settings ................................................... 38
5.2 Command Mode ............................................................... 39
6 Operation .................................................................................... 40
6.1 Download of DDC Information .......................................... 40
6.2 Switchting Function (option).............................................. 40
7 Specifications............................................................................. 41
7.1 Interfaces .......................................................................... 41
7.1.1 DVI-D Single Link................................................ 41
7.1.2 DVI-D Dual Link .................................................. 41
7.1.3 USB-HID ............................................................. 41
7.1.4 USB 2.0 (transparent) ......................................... 42
7.1.5 Fiber Type SC (Interconnect).............................. 42
7.1.6 Serial Interface.................................................... 42
7.1.7 Analog Audio Interface........................................ 44
7.2 Interconnect Cable............................................................ 45
7.2.1 Fiber.................................................................... 45
7.3 Supported Peripherals ...................................................... 46
7.3.1 USB-HID Devices ............................................... 46
7.3.2 USB 2.0 Devices................................................. 46
7.4 Connector Pinouts ............................................................ 47
7.5 Power Supply.................................................................... 50
7.6 Environmental Conditions ................................................. 50
7.7 Size................................................................................... 50
7.8 Shipping Weight................................................................ 51

Contents
2011-06-01 5
8 Troubleshooting......................................................................... 52
8.1 Blank Screen..................................................................... 52
8.2 Interference....................................................................... 53
8.3 USB-HID ........................................................................... 53
8.4 USB 2.0............................................................................. 54
9 Technical Support...................................................................... 55
9.1 Support Checklist.............................................................. 55
9.2 Shipping Checklist ............................................................ 55
10 Regulatory and Standards Compliance ................................... 56
10.1 CE Declaration Of Conformity........................................... 56
10.2 North American Regulatory Compliance........................... 57
10.3 WEEE ............................................................................... 57
10.4 RoHS ................................................................................ 57
11 Glossary...................................................................................... 58
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1 About This Manual
1.1 Scope
This manual describes how to install your KVM Extender, how to operate it
and how to perform trouble shooting.
1.2 Validity
This manual is valid for all devices listed on the front page. The product
code is printed on the base of the devices.
1.3 Cautions and Notes
The following symbols are used in this manual:
This symbol indicates an important operating instruction that should be
followed to avoid any potential damage to hardware or property, loss of
data, or personal injury.
This symbol indicates important information to help you make the best use
of this product.
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Safety Instructions
2011-06-01 7
2 Safety Instructions
To ensure reliable and safe long-term operation of your KVM Extender
please note the following guidelines:
Installation
Only use in dry, indoor environments.
The KVM Extender and the power supply units can get warm. Do not
situate them in an enclosed space without any airflow.
Do not place the power supply directly on top of the device.
Do not obscure ventilation holes.
Only use power supplies originally supplied with the product or
manufacturer-approved replacements. Do not use a power supply if it
appears to be defective or has a damaged case.
Connect all power supplies to grounded outlets. In each case, ensure
that the ground connection is maintained from the outlet socket
through to the power supply's AC power input.
Do not connect the link interface to any other equipment, particularly
network or telecommunications equipment.
Take any required ESD precautions.
Repair
Do not attempt to open or repair a power supply unit.
Do not attempt to open or repair the KVM Extender. There are no
user serviceable parts inside.
Please contact your dealer or manufacturer if there is a fault.
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3 Description
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3.1 Application
The KVM Extender is used to increase the distance between a source
(computer, CPU) and its console (keyboard, mouse, and other peripheral
devices).
The KVM Extender is designed for use with Multi-mode (fiber)
interconnect cables.
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Description
2011-06-01 9
3.2 System Overview
The KVM Extender consists of a CPU Unit and a console unit (CON Unit).
The CPU Unit is connected directly to the source (computer, CPU) using
the supplied cables.
The CON Unit is connected to the console (monitor, keyboard and
mouse).
The CPU Unit and the CON Unit communicate with each other through the
interconnect cables.
12457
6
3
System overview
1 Source (computer, CPU)
2 KVM Extender CPU Unit
3 Interconnect cable
4 KVM Extender CON Unit
5 Console (monitor, keyboard, mouse)
6 Second monitor (option, only with Dual-Head devices)
7 USB 2.0 devices (option, only with USB 2.0 devices)
See Chapter 4.3, Page 36 for installation examples.
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3.3 Product Range
Model Description
K472-SSH Single-Head KVM Extender for 1x DVI Single Link (up
to 1920x1200), 2x USB-HID (keyboard / mouse)
K472-SWH Single-Head KVM Extender for 2x DVI Single Link (up
to 1920x1200), 2x USB-HID (keyboard / mouse) with
integrated switching function
K472-SSHA Single-Head KVM Extender for 1x DVI Single Link (up
to 1920x1200), 2x USB-HID (keyboard / mouse) and
analog audio / serial option
K472-SST Single-Head KVM Extender for 1x DVI Single Link (up
to 1920x1200), 4x USB 2.0
K472-SSTA Single-Head KVM Extender for 1x DVI Single Link (up
to 1920x1200), 4x USB 2.0 and analog audio / serial
option
K472-SDH Single-Head-KVM Extender for 1x DVI Dual Link (up
to 2560x2048), 2x USB-HID (keyboard / mouse)
K472-SDHA Single-Head-KVM Extender for 1x DVI Dual Link (up
to 2560x2048), 2x USB-HID (keyboard / mouse) and
analog audio / serial option
K472-SDT Single-Head KVM Extender for 1x DVI Dual Link (up
to 2560x2048), 4x USB 2.0
K472-SDT Single-Head KVM Extender for 1x DVI Dual Link (up
to 2560x2048), 4x USB 2.0 and analog audio / serial
option
K472-DWH Single-Head KVM Extender for 2x DVI Dual Link (up
to 2560x2048), 2x USB-HID (keyboard / mouse) with
integrated switching function
K472-DSH Dual-Head KVM Extender for 1x DVI Single Link (up
to 1920x1200), 4x USB-HID (keyboard / mouse)
K472-DSHA Dual-Head KVM Extender for 1x DVI Single Link (up
to 1920x1200), 2x USB-HID (keyboard / mouse) and
analog audio / serial option
K472-DST Dual-Head KVM Extender for 1x DVI Single Link (up
to 1920x1200), 4x USB 2.0
K472-DST Dual-Head KVM Extender for 1x DVI Single Link (up
to 1920x1200), 4x USB 2.0 and analog audio / serial
option
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Description
2011-06-01 11
3.4 Upgrade Kits
Model Description
437-1G 19"/1U rack mount kit to mount up to 3 Single-Head devices
(CPU Units / CON Units)
285-2K Mounting plate to mount by screws
286-2K Mounting plate to mount by snap on
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3.5 Accessories
Model Description
260-5U International power supply unit 100...240VAC / 5VDC / 4 A
445-2X DVI-D splitter cable
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3.6 Device Views
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3.6.1 Model K472-SSH
CPU Unit
123
12
3
Rear View Front View
1 To CPU: DVI-D
2 To CPU: USB-HID
3 Connect to 5VDC
power supply
1 Service port
2 Connect to interconnect cable
Link C
3 Configuration DIP switches
CON Unit
123
12
3
Rear View Front View
1 Connect to DVI monitor
2 Connect to USB-HID devices
3 Connect to 5VDC
power supply
1 Service port
2 Connect to interconnect cable
Link C
3 Configuration DIP switches
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Description
2011-06-01 13
3.6.2 Model K472-SWH
CPU Unit
1 2 345
12
3
Rear View Front View
1 To CPU 1: DVI-D
2 To CPU 1: USB-HID
3 To CPU 2: DVI-D
4 To CPU 2: USB-HID
5 Connect to 5VDC
power supply
1 Service port
2 Connect to interconnect cable
Link C
3 Configuration DIP switches
CON Unit
123
12
3
Rear View Front View
1 Connect to DVI monitor
2 Connect to USB-HID devices
3 Connect to 5VDC
power supply
1 Service port
2 Connect to interconnect cable
Link C
3 Configuration DIP switches
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3.6.3 Model K472-SSHA
CPU Unit
56
123
4
12
3
Rear View Front View
1 To CPU: DVI-D
2 To CPU: USB-HID
3 Connect to 5VDC
power supply
4 Connect to serial (D-Sub 9)
5 Audio IN
6 Audio OUT
1 Service port
2 Connect to interconnect cable
Link C
3 Configuration DIP switches

Description
2011-06-01 15
CON Unit
56
123
4
12
3
Rear View Front View
1 Connect to DVI monitor
2 Connect to USB-HID devices
3 Connect to 5VDC
power supply
4 Connect to serial (D-Sub 9)
5 Audio IN
6 Audio OUT
1 Service port
2 Connect to interconnect cable
Link C
3 Configuration DIP switches
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3.6.4 Model K472-SST
CPU Unit
123
1234
Rear View Front View
1 To CPU: DVI-D
2 To CPU: USB 2.0
3 Connect to 5VDC
power supply
1 Service port
2 Connect to interconnect cable
Link A
3 Connect to interconnect cable
Link C
4 Configuration DIP switches
CON Unit
1234
1234
Rear View Front View
1 Connect to DVI monitor
2 Connect to USB 2.0 devices 1
3 Connect to USB 2.0 devices 2
4 Connect to 5VDC
power supply
1 Service port
2 Connect to interconnect cable
Link A
3 Connect to interconnect cable
Link C
4 Configuration DIP switches
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Description
2011-06-01 17
3.6.5 Model K472-SSTA
CPU Unit
56
123
4
1234
Rear View Front View
1 To CPU: DVI-D
2 To CPU: USB 2.0
3 Connect to 5VDC
power supply
4 Connect to serial (D-Sub 9)
5 Audio IN
6 Audio OUT
1 Service port
2 Connect to interconnect cable
Link A
3 Connect to interconnect cable
Link C
4 Configuration DIP switches

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CON Unit
567
1234
1234
Rear View Front View
1 Connect to DVI monitor
2 Connect to USB 2.0 devices 1
3 Connect to USB 2.0 devices 2
4 Connect to 5VDC
power supply
5 Connect to serial (D-Sub 9)
6 Audio IN
7 Audio OUT
1 Service port
2 Connect to interconnect cable
Link A
3 Connect to interconnect cable
Link C
4 Configuration DIP switches
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Description
2011-06-01 19
12
34
3.6.6 Model K472-SDH
CPU Unit
123
Rear View Front View
1 To CPU: DVI-D
2 To CPU: USB-HID
3 Connect to 5VDC
power supply
1 Service port
2 Connect to interconnect cable
Link B
3 Connect to interconnect cable
Link C
4 Configuration DIP switches
CON Unit
123
12
34
Rear View Front View
1 Connect to DVI monitor
2 Connect to USB-HID devices
3 Connect to 5VDC
power supply
1 Service port
2 Connect to interconnect cable
Link B
3 Connect to interconnect cable
Link C
4 Configuration DIP switches
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3.6.7 Model K472-SDHA
CPU Unit
56
123
4
12
34
Rear View Front View
1 To CPU: DVI-D
2 To CPU: USB-HID
3 Connect to 5VDC
power supply
4 Connect to serial (D-Sub 9)
5 Audio IN
6 Audio OUT
1 Service port
2 Connect to interconnect cable
Link B
3 Connect to interconnect cable
Link C
4 Configuration DIP switches