Ihse K473-SSH User manual

IHSE GmbH
Maybachstrasse 11
88094 Oberteuringen
Germany
[email protected]
www.ihse.de
Tel. [phone]
Fax [phone]
User Manual
Edition: 2011-02-23
DSXi
KVM Extender
Model:
K473-SSH
K473-DSH
K473-SST
K473-DST

DSXi KVM Extender
2 2011-02-23
Copyright
© 2011. All rights reserved. This information may not be reproduced in any
manner without the prior written consent of the manufacturer.
Information in this document is subject to change without notice.
Trademarks
All trademark and trade names mentioned in this document are
acknowledged to be the property of their respective owners.
Disclaimer
While every precaution has been taken during preparation of this manual,
the manufacturer assumes no liability for errors or omissions. Neither does
the manufacturer assume any liability for damages resulting from the use
of the information contained herein.
The manufacturer reserves the right to change specifications, functions, or
circuitry of the product without notice.
The manufacturer cannot accept liability for damage due to misuse of the
product or due to any other circumstances outside the manufacturer’s
control (whether environmental or installation related). The manufacturer
shall not be liable for any loss, damage, or injury arising directly, indirectly,
incidentally, or consequently from the use of this product.

Contents
2011-02-23 3
Contents
1 About This Manual....................................................................... 5
1.1 Scope..................................................................................5
1.2 Validity ................................................................................5
1.3 Cautions and Notes ............................................................5
2 Safety Instructions.......................................................................6
3 Description ................................................................................... 7
3.1 Application ..........................................................................7
3.2 System Overview................................................................8
3.3 Product Range....................................................................9
3.4 Rack Mount Kits..................................................................9
3.5 Accessories.........................................................................9
3.6 Device Views ....................................................................10
3.6.1 Model K473-SSH (Single-Head)......................... 10
3.6.2 Model K473-DSH (Dual-Head)............................ 11
3.6.3 Model K473-SST (Single-Head).......................... 13
3.6.4 Model K473-DST (Dual-Head)............................ 14
3.7 Diagnostics .......................................................................16
4 Installation .................................................................................. 18
4.1 Package Contents.............................................................18
4.2 System Setup.................................................................... 19
4.3 Example Applications........................................................20
5 Configuration.............................................................................. 22
5.1 Transmission Parameters................................................. 22
5.1.1 Adjustment of Video Resolution.......................... 22
5.1.2 Adjustment of Cable Length................................ 23
5.2 DDC Settings.................................................................... 24
5.3 Selection of Operation Mode............................................. 25
5.4 Command Mode ...............................................................26
6 Operation .................................................................................... 27
6.1 Readjustment of Transmission Parameters (Auto-Adjust) 27
6.2 Download of DDC Information ..........................................27

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6.2.1 Download DDC via Keyboard Command............ 28
6.2.2 Download DDC via DVI Cable ............................ 28
7 Specifications............................................................................. 29
7.1 Interfaces.......................................................................... 29
7.1.1 DVI-D Single Link................................................ 29
7.1.2 USB-HID............................................................. 29
7.1.3 USB 2.0 (transparent)......................................... 30
7.1.4 RJ45 (Interconnect) ............................................ 30
7.2 Interconnect Cable............................................................31
7.2.1 Cat X...................................................................31
7.3 Supported Peripherals ......................................................32
7.3.1 USB-HID Devices ............................................... 32
7.3.2 USB 2.0 Devices.................................................32
7.3.3 Interconnect Cable (Cat X).................................. 32
7.4 Connector Pinouts ............................................................33
7.5 Power Supply.................................................................... 35
7.6 Environmental Conditions................................................. 35
7.7 Size...................................................................................35
7.8 Shipping Weight................................................................36
8 Troubleshooting......................................................................... 37
8.1 Blank Screen..................................................................... 37
8.2 Video Jitter........................................................................38
8.3 USB-HID Failure ............................................................... 38
8.4 USB 2.0 Failure................................................................. 39
9 Technical Support...................................................................... 40
9.1 Support Checklist..............................................................40
9.2 Shipping Checklist ............................................................40
10 Regulatory and Standards Compliance ................................... 41
10.1 CE Declaration Of Conformity........................................... 41
10.2 North American Regulatory Compliance........................... 42
10.3 WEEE ...............................................................................42
10.4 RoHS ................................................................................42
11 Glossary...................................................................................... 43
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About This Manual
2011-02-23 5
1 About This Manual
1.1 Scope
This manual describes how to install your KVM Extender, how to operate it
and how to perform trouble shooting.
1.2 Validity
This manual is valid for all devices listed on the front page. The product
code is printed on the base of the devices.
1.3 Cautions and Notes
The following symbols are used in this manual:
This symbol indicates an important operating instruction that should be
followed to avoid any potential damage to hardware or property, loss of
data, or personal injury.
This symbol indicates important information to help you make the best use
of this product.
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2 Safety Instructions
To ensure reliable and safe long-term operation of your KVM Extender
please note the following guidelines:
Installation
Only use in dry, indoor environments.
The KVM Extender and the power supply units can get warm. Do not
situate them in an enclosed space without any airflow.
Do not place the power supply directly on top of the device.
Do not obscure ventilation holes.
Only use power supplies originally supplied with the product or
manufacturer-approved replacements. Do not use a power supply if it
appears to be defective or has a damaged case.
Connect all power supplies to grounded outlets. In each case, ensure
that the ground connection is maintained from the outlet socket
through to the power supply's AC power input.
Do not connect the link interface to any other equipment, particularly
network or telecommunications equipment.
Take any required ESD precautions.
Repair
Do not attempt to open or repair a power supply unit.
Do not attempt to open or repair the KVM Extender. There are no
user serviceable parts inside.
Please contact your dealer or manufacturer if there is a fault.
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Description
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3 Description
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3.1 Application
The KVM Extender is used to increase the distance between a source
(computer, CPU) and its console (keyboard, mouse, and other peripheral
devices).
The KVM Extender is designed for use with Cat X (Twisted Pair)
interconnect cables.
The KVM Extender is unsuitable for connection between buildings where a
fiber optic based product should be used instead.
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3.2 System Overview
The KVM Extender consists of a CPU Unit and a console unit (CON Unit).
The CPU Unit is connected directly to the source (computer, CPU) using
the supplied cables.
The CON Unit is connected to the console (monitor, keyboard and
mouse).
The CPU Unit and the CON Unit communicate with each other through the
interconnect cables.
12457
6
3
System overview
1 Source (computer, CPU)
2 KVM Extender CPU Unit
3 Interconnect cable
4 KVM Extender CON Unit
5 Console (monitor, keyboard, mouse)
6 Second monitor (option, only with Dual-Head devices)
7 USB 2.0 devices (option, only with USB 2.0 devices)
See Chapter 4.3, Page 20 for installation examples.
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Description
2011-02-23 9
3.3 Product Range
Model Description
K473-SSH Single-Head KVM Extender for 1x DVI Single Link (up
to 1920x1200), 2x USB-HID (keyboard / mouse)
K473-DSH Dual-Head KVM Extender for 2x DVI Single Link (up
to 1920x1200), 4x USB-HID (keyboard / mouse)
K473-SST Single-Head KVM Extender for 1x DVI Single Link (up
to 1920x1200), 4x USB 2.0 (transparent)
K473-DST Dual-Head KVM Extender for 2x DVI Single Link (up
to 1920x1200), 2x USB-HID (keyboard / mouse),
4x USB 2.0 (transparent)
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3.4 Rack Mount Kits
Model Description
473-5G 19"/1U rack mount kit to mount up to 5 Single-Head devices
or up to 2 Dual-Head CON Units
473-DG 19"/1U rack mount kit to mount up to 5 Dual-Head
CPU Units
473-1K Mounting plate to mount by screws
(Single-Head units and Dual-Head CPU Units)
473-2K Mounting plate to mount by snap on
(Single-Head units und Dual-Head CPU Units)
473-1G Mounting plate to mount by screws
(Dual-Head CON Units)
473-2G Mounting plate to mount by snap on
(Dual-Head CON Units)
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3.5 Accessories
Model Description
260-5U International power supply unit 100...240VAC / 5VDC / 4 A
445-2X DVI-D splitter cable
473-S30 Cat 5e simplex cable; Leoni Kerpen; length 30 m
473-S40 Cat 5e simplex cable; Leoni Kerpen; length 40 m
473-S50 Cat 5e simplex cable; Leoni Kerpen; length 50 m
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3.6 Device Views
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3.6.1 Model K473-SSH (Single-Head)
CPU Unit
12
1234
Front View Rear View
1 To CPU: DVI-D
2 To CPU: USB-HID
1 Connect to 5VDC power supply
2 Service port
3 Configuration DIP switches
4 Connect to interconnect cable
CON Unit
12
1234
Front View Rear View
1 Connect to DVI monitor
2 Connect to USB-HID devices
1 Connect to 5VDC power supply
2 Service port
3 Configuration DIP switches
4 Connect to interconnect cable
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Description
2011-02-23 11
3.6.2 Model K473-DSH (Dual-Head)
CPU Unit
34
12
65 7
1234
Front View Rear View
1 To CPU: DVI-D 1
2 To CPU: USB-HID 1
3 To CPU: DVI-D 2
4 To CPU: USB-HID 2
1 Connect to 5VDC power supply
2 Service port 1
3 Configuration DIP switches 1
4 Connect to interconnect cable 1
5 Service port 2
6 Configuration DIP switches 2
7 Connect to interconnect cable 2

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CON Unit
1 2 34
Front View
1 Connect to DVI monitor 1
2 Connect to USB-HID devices 1
3 Connect to DVI monitor 2
4 Connect to USB-HID devices 2
12 56 7
34
Rear View
1 Connect to 5VDC power supply
2 Service port 2
3 Configuration DIP switches 2
4 Connect to interconnect cable 2
5 Service port 1
6 Configuration DIP switches 1
7 Connect to interconnect cable 1
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Description
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3.6.3 Model K473-SST (Single-Head)
CPU Unit
12
12345
Front View Rear View
1 To CPU: DVI-D
2 To CPU: USB 2.0
1 Connect to 5VDC power supply
2 Service port
3 Connect to interconnect cable U
4 Connect to interconnect cable 1
5 Configuration DIP switches
CON Unit
1 2
12345
Front View Rear View
1 Connect to DVI monitor
2 Connect to USB 2.0 devices
1 Connect to 5VDC power supply
2 Service port
3 Connect to interconnect cable U
4 Connect to interconnect cable 1
5 Configuration DIP switches
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3.6.4 Model K473-DST (Dual-Head)
CPU Unit
34
12
6
578
1 2 34
Front View Rear View
1 To CPU: DVI-D 1
2 To CPU: USB-HID
3 To CPU: DVI-D 2
4 To CPU: USB 2.0
1 Connect to 5VDC power supply
2 Service port 1
3 Configuration DIP switches 1
4 Connect to interconnect cable 1
5 Service port 2
6 Connect to interconnect cable U
7 Connect to interconnect cable 2
8 Configuration DIP switches 2

Description
2011-02-23 15
CON Unit
1 2 34
Front View
1 Connect to DVI monitor 1
2 Connect to USB-HID devices 1
3 Connect to DVI monitor 2
4 Connect to USB 2.0 devices
1236785
4
Rear View
1 Connect to 5VDC power supply
2 Service port 2
3 Connect to interconnect cable U
4 Connect to interconnect cable 2
5 Configuration DIP switches 2
6 Service port 1
7 Configuration DIP switches 1
8 Connect to interconnect cable 1
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3.7 Diagnostics
The KVM Extender is fitted with the following LEDs for status indication at
CPU Unit and CON Unit:
Devices with USB-HID (CPU Unit and CON Unit)
12
34
Rear View Front View
Pos. LED Status Diagnostics
off Device not ready1 Power
(red) on Device ready
off No connection via interconnect cable2 Link Status
(green) on Connection available
off CPU Unit: No DVI signal from video
source (computer, CPU) detected
CON Unit: No DVI signal from
CPU Unit or no monitor detected
on DVI signal from video source available
3 Video OK
(green)
flashing Monitor DDC is being transmitted from
the console monitor
off No USB connection4 USB Status
(green) on USB connection available

Description
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Devices with USB 2.0 (CPU Unit and CON Unit)
123
45
Rear View Front View
Pos. LED Status Diagnostics
off Device not ready1 Power
(red) on Device ready
off No connection via interconnect cable
on Connection available
2 Link Status
USB
(green) flashing No USB host found
off No connection via interconnect cable3 Link Status
Video
(green) on Connection via interconnect cable
off CPU Unit: No DVI signal from video
source (computer, CPU) detected
CON Unit: No DVI signal from
CPU Unit or no monitor detected
on DVI signal from video source available
4 Video OK
(green)
flashing Monitor DDC is being transmitted from
the console monitor
off No USB connection5 USB Status
(green) on USB connection available
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4 Installation
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4.1 Package Contents
You should receive the following items in your extender package:
KVM Extender pair (CPU Unit and CON Unit)
2x 5VDC international power supply unit
2x country specific power cord
Quick Setup
DVI video cable (1,8 m, DVI-D male-to-male)
USB cable (1,8 m, USB type A to type B)
Additional content for Dual-Head devices:
DVI video cable (1,8 m, DVI-D male-to-male)
USB cable (1,8 m, USB type A to type B)
If anything is missing, contact your dealer.
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Installation
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4.2 System Setup
First time users are recommended to setup the system with the CPU Unit
and the CON Unit in the same room as a test setup. This will allow you to
identify and solve any cabling problems, and experiment with your system
more conveniently.
Please verify that interconnect cables, interfaces, and handling of the
devices comply with the requirements (see Chapter 7, Page 29).
1. Switch off all devices.
CON Unit Installation
2. Connect your monitor(s), keyboard and mouse to the CON Unit.
3. Connect the CON Unit with the interconnect cable(s).
4. Connect the 5VDC power supply to the CON Unit.
CPU Unit Installation
5. Connect the source (computer, CPU) with the supplied cables to the
CPU Unit. Please ensure the cables are not strained.
6. Connect the CPU Unit to the interconnect cable(s).
7. Connect the 5VDC power supply to the CPU Unit.
8. Power up the system.
To power up the system, the following sequence is recommended:
Monitor – CON Unit – CPU Unit – source.
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4.3 Example Applications
This section illustrates typical installations of KVM Extenders:
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1245
3
KVM Extender (Single-Head)
12456
3
KVM Extender (Dual-Head)