iiNet BizPhone Premium T48U User manual

Confidential
BizPhone
Small Business Phone System
Premium T48U IP Phone
User Guide

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Contents
Welcome...............................................................................................................................................4
Overview...............................................................................................................................................5
Hardware Component Instructions .................................................................................................5
Icon Instructions...............................................................................................................................6
LED Instructions................................................................................................................................7
Screens..............................................................................................................................................8
Entering Characters on T48U ...........................................................................................................9
General Settings .............................................................................................................................11
Language.....................................................................................................................................11
Time and Date ............................................................................................................................11
Audio Settings ................................................................................................................................12
Contact Management.....................................................................................................................12
Blacklist.......................................................................................................................................15
Call History Management ..............................................................................................................16
Basic Call Features ..............................................................................................................................18
Placing Calls ....................................................................................................................................18
Redialling a Number...................................................................................................................19
Placing a Call from the Call History............................................................................................19
Placing a Call from the Directory ...............................................................................................19
Answering Calls ..............................................................................................................................20
Answering a Call.........................................................................................................................20
Answering when in another call ................................................................................................20
Disabling Call Waiting.................................................................................................................20
Switching among the Handset, Speakerphone and Headset Modes .......................................21
Rejecting Incoming Calls ................................................................................................................21
Ending Calls.....................................................................................................................................21
Call Mute ........................................................................................................................................21
Call Hold/Resume...........................................................................................................................22
Holding a Call..............................................................................................................................22
Resuming a Held Call..................................................................................................................22
Do Not Disturb (DND).....................................................................................................................23
Deactivating DND .......................................................................................................................23
Call Forward....................................................................................................................................23
Deactivating Call Forward..........................................................................................................24

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Call Transfer ....................................................................................................................................24
Blind Transfer .............................................................................................................................24
Semi-Attended/Attended Transfer............................................................................................24
Three-Way Conference...................................................................................................................25
Holding or Resuming a Conference Call.....................................................................................25
Muting or Unmuting a Conference Call.....................................................................................25
Ending a Conference Call............................................................................................................25
Voice Mail .......................................................................................................................................25
Listen to Voice Mails ..................................................................................................................25

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Welcome
Welcome to your iiNet BizPhone service!
If this is the first time you are using the iiNet BizPhone Premium handset, please refer first to the
iiNet BizPhone T48U Quick Startup Guide to assemble and start up your handset. The BizPhone Quick
Startup Guide is available on the BizPhone Resources page at
www.iihelp.iinet.net.au/BizPhone_Support_Resources.
The topics covered in the Quick Startup Guide include:
•Packaging Contents
•Assembling the Phone
•Starting up the Phone
•Basic Handset Settings
•Basic Call Features
If you require additional assistance with your new handset, please contact your System
Administrator.

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Overview
Hardware Component Instructions
The main hardware of the BizPhone Premium T48UIP phone are the LCD screen and the Keypad.
Hardware component instructions of the BizPhone Premium T48U IP phone are:
Item
Description
Power LED Indicator
Indicates call status, message status, and phone’s system status.
Touch Screen
Allows you to select items and navigate menus on the touch-sensitive
screen. Tap to select and highlight screen items.
Shows information about call, messages, time, date and other relevant
data:
HEADSET Key
Toggles and indicates the headset mode. The key LED glows green when
the headset mode is activated.
MUTE Key
Toggles and indicates mute feature. The key LED glows red when the calls is
muted.
HOLD Key
Places a call on hold or resumes a held call.
Transfer Key
Transfer a call to another party.
Speakerphone Key
Toggles and indicates the hands-free (speakerphone) mode. They key LED
glows green when the hands-free (speakerphone) mode is activated.
MESSAGE Key
Accesses voice mails.
REDIAL Key
•Redials a previously dialled number.
Navigation Keys
•Scroll through information or options displayed on the screen.

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•Access History and Directory respectively.
OK Key
Confirms actions or answers incoming calls.
Cancel Key
Confirms actions or rejects incoming calls.
Volume Key
Adjusts the volume of the handset, headset, and speaker.
Keypad
Provides the digits, letters, and special characters in context-sensitive
applications.
Speaker
Provides ringer and speakerphone audio output.
Reversible Tab
Secures the handset in the handset cradle when the phone is mounted
vertically.
Hookswitch
•Picking up the handset from the cradle, the hookswitch bounces
and the phone connects to the line.
•Laying the handset down on the handset cradle, the phone
disconnects from the line.
Icon Instructions
Below is the description of the icons that might appear on the LCD Screen.
Icons in the Status Bar
Icons
Description
Icons
Description
Wired network is unavailable
Phone Lock
Wired network is unreachable
Missed Calls
Speakerphone (hands-free) mode
Always Forward
Busy Forward
No Answer Forward
Handset Mode
Recording starts successfully (Using a
USB flash drive)
Headset Mode
Recording is paused (Using a USB
flash drive)
Voice Mail
Bluetooth mode is on
Text Message
Bluetooth headset is both paired and
connected
Auto Answer
Bluetooth-enabled mobile phone is
both paired and connected
Do Not Disturb (DND)
Wi-Fi connection is successful
Phone Warning
Wi-Fi connection fails
Keep Mute
Wi-Fi connection is unreachable
Ring Volume is 0
USB flash drive detected

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Line Key Icons
Icon indicators associated with line
Icons
Description
Icons
Description
The private line is registered
successfully
The shared/bridged line is registered
successfully
Register failed
(Flashing)
Registering
DND is enabled on this line
Call forward is enabled on this line
Icon indicators associated with line key features
Icons
Description
Icons
Description
Hold
DND
Voice Mail
SMS
Direct Pickup
Group Pickup
Conference
Forward
Transfer
ReCall
Record
Recording in process
Multicast Paging
Paging List
Hot Desking
Phone Lock
Directory
Speed Dial
LED Instructions
Power Indicator LED
The power LED indicator indicates the call, message and phone’s system status.
LED Status
Description
Solid Red
The phone is initialising.
Fast Flashing Red (0.3S)
The phone is ringing.
Slow Flashing Red(1S)
The phone receives a voicemail.

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Solid red for 0.5s and off for 3s alternatively
The phone enters power-saving mode.
Screens
Idle Screen
Name
Description
Status Bar
Display the default account, feature status icons. And the time. The
status icons are displayed when features are activated.
Line Key
Display the information associated with the line keys and feature keys
on the phone.
More Key
Tap to display more line keys on the T48U phones.
Shortcut and Main Menu
Tap to access the shortcut or enter the main menu on the T48U
phones.
Calls Screen
All of your active and held calls are displayed on the calls screen. You can press up or down navigation key
to switch among calls.

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Entering Characters on T48U
The T48U phones provide an onscreen keyboard, phone keypad and dial pad to enter data. Keypad and dial
pad provide the standard key layout, which enables users to use existing or familiar key positions.
Using the Onscreen Keyboard
1. Tap the field you want to edit, the onscreen keyboard displays on the touch screen.
2. Enter the information. Do the following:
Task
Action
Enter uppercase (A)
characters, lowercase (a)
characters, or a
combination of
uppercase and
lowercase characters.
1. If a keyboard with characters does not display, tap .
2. Tap to toggle between uppercase or lowercase mode.
3. Tap the characters you want to enter.
Enter numbers.
1. If a keyboard with numbers does not display, tap .
2. Tap the numbers you want to enter.
Enter special characters.
1. If a keyboard with special characters does not display, tap .
2. Tap the special characters you want to enter.
Position the cursor.
•Tap or to position the cursor.
•Tap to position.
Confirm the settings/Go
to the next field.
•If there is only one field or the field you are editing is the last one of
the configuration, tap Done to confirm the setting.
•If the field you are editing is not the last one of the configuration,
tap Next to go to the next field.
Delete characters one by
one.
1. Position the cursor to the right side of the text you want to delete.
2. Tap .
Delete more characters
at a time.
1. Drag your finger across the characters to highlight the characters you
want to delete.
2. Tap .
Replace characters.
1. Drag you finger across the characters to highlight the characters
you want to replace.
2. Tap the characters you want.
3. Select to hide the onscreen keyboard.

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Using the Phone Keypad
You can use the keypad on your phone or dial pad to enter the data. The phone keypad only
provides digits keys, # key, and * key, and the dial pad provides digit keys and special characters.
You can tap to switch to the onscreen keyboard.