INFOSEC E6 LCD 3000 RT User manual

USER MANUAL
1000 / 2000 / 3000 VA
On-Line UPS

INFOSEC UPS SYSTEM – 4 rue de la Rigotière – 44700 Orvault – France – www.infosec-ups.com
Hot Line Tel : [phone] – fax : [phone] – [e-mail] – 04 09 AA XX 201 18
1
Table of Contents
1IMPORTANT SAFETY INSTRUCTION ............................................................ 2
1.1. An Important Notice.................................................................................................................2
1.2. Storage Instruction...................................................................................................................2
2. PRODUCT INTRODUCTION........................................................................ 3
2.1 General Characteristics .............................................................................................................3
3. UPS FUNCTIONAL DESCRIPTIONS ............................................................ 4
3-1 UPS Front Panel Display Descriptions .........................................................................................4
3-2 Real Panel Descriptions.............................................................................................................6
3-3 Operating Modes & Voltage System Configurations......................................................................7
3-4 Communication Port Explanation................................................................................................9
4. INSTALLATION AND OPERATION............................................................ 10
4-1 Unpacking ............................................................................................................................. 10
4-2 Selecting Installation Position ................................................................................................. 10
4-3 Set up................................................................................................................................... 11
4.4. Operation .............................................................................................................................. 14
5. UPS WORKING PRINCIPLE...................................................................... 20
5.1. UPS System Block Diagram ..................................................................................................... 20
6. MAINTENANCE GUIDE............................................................................. 21
6.1. Trouble Shooting.................................................................................................................... 21
6.2. Error Codes and Their Descriptions .......................................................................................... 22
6.3. Maintenance .......................................................................................................................... 22
7. BUNDLE SOFTWARE INSTALLATION GUIDE............................................ 23
7.1. Hardware Installation.............................................................................................................. 23
7.2. Software Installation............................................................................................................... 23
8. OPTIONAL COMMUNICATION CARDS ..................................................... 23
8.1. R2E (2nd RS-232 ) card............................................................................................................ 23
8.2. USE (2nd USB) card................................................................................................................. 23
8.3. DCE (Dry Contact) card........................................................................................................... 24
8.4. SNMP Cards........................................................................................................................... 24
8.5. SNMP/WEB card..................................................................................................................... 24
8.6. SNMP card of Megatec............................................................................................................24
9. SPECIFICATIONS..................................................................................... 25

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1Important Safety Instruction
1.1. An Important Notice
SAVE THESE INSTRUCTIONS - This Manual Contains Important Instructions that should
be followed during Installation and Maintenance of the UPS
Do not open the case, as there are no serviceable parts inside. Your Warranty will
be void.
Do not install the UPS in an environment with sparks, smoke or gas.
This UPS is equipped with an EMI filter. To prevent potential leakage current
hazard, ensure that the AC main supply is securely grounded.
This UPS is designed to be installed and commissioned in a sheltered, controlled
environment as follows:
oOperating temperature 0-40°C and 30-90% non-condensing humidity.
oAlways avoid contact with direct sunlight.
oInstalling the UPS in inflammable or hazardous environment.
oDusty, corrosive and salty environments can do damage to any UPS.
oInstall the UPS indoors as it is not designed for installation outdoors.
To prevent any overheating of the UPS, keep all ventilation openings free from
obstruction, and do not place anything on top of the UPS. Keep the UPS rear panel
20 cm away from the wall or other obstructions.
The battery will discharge naturally if the system is unused for any length of time.
Install the UPS away from objects that give off excessive heat and areas that are
excessively wet.
Always switch off the UPS and disconnect the batteries when relocating the UPS.
It should be recharged every 2-3 months if unused. If this is not done, then the
warranty will be null and void. When installed and being used.
Please ensure that the input voltage of the UPS matches the utility supply voltage.
Use a certified input power cable with the correct plugs and sockets for the
appropriate voltage system.
1.2. Storage Instruction
For extended storage in moderate climate, the batteries should be charged for 12 hours
every 3 months interval by connecting the UPS to the utility supply and switch on input
breaker located at UPS rear panel. Repeat this procedure every 2 months if the storage
ambient temperature is above 30C.

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2. Product Introduction
2.1 General Characteristics
1. True online technology continuously supplies your critical device with a stable,
regulated, transient-free pure sine wave AC Power.
2. High Frequency Transformer-less technology with rack/tower convertible enclosure
enables the UPS for integration even in the most difficult of environment with
space constraints.
3. This UPS is equipped with fully digitalized control logic for greater functionality and
enhanced high level of power protection. Digital signal processing (DSP) also
provides the UPS with powerful communication capability, which enhances the
flexibility for easy remote control and monitoring
4. Wide input voltage tolerance from 60V ~ 144V (110V version) or 120V~288V
(220V version) allows under-voltage or over-voltage correction without
unnecessary battery drain and helps extend the battery life span.
5. DC-start function ensures the start-up of UPS even during power outages.
6. Revolutionary battery management circuit analyzes battery discharging status to
adjust battery cut-off point and extend the batteries’ life span.
7. Active Power Factor Correction (PFC) control function constantly maintains the UPS
Input Power Factor (PF) at > 0.99 for superb energy efficiency.
8. Selectable Bypass input voltage tolerance (Sensitivity low/high) to prevent under or
over voltage being supply to the loads at Bypass mode. The selectable Voltage
ranges are (i) Sensitivity Low: 90/180~130/260V & (ii) Sensitivity High:
97/194~130/260V.
9. Vast Selectable Output Voltages (100/110/115/120/127V or 200/208/220/230/240)
to meet various voltage systems.
10.The UPS is designed to comply with various stringent international standards for
Electromagnetic Interference & protection (EMC).

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3. UPS Functional Descriptions
3-1 UPS Front Panel Display Descriptions
LCD panel
LCD Display
Green LED steadily lights up to indicate that the Utility input voltage is within the
window (80Vac~144Vac, or 160Vac~288Vac); the LED flashes flickeringly to indicate
that the Utility input voltage is within the acceptable window (60Vac~79Vac, or
120Vac~159Vac).
, Green LED lights up to indicate there is an output available at the Programmable
Outlet 1 & Programmable Outlet 2.
Amber LED lights up to indicate the Bypass Input is normal.
UPS Fault LED
UPS On/Alarm Silence
UPS OFF Switch
Special functions log in/out
Go to next page
Go to previous page or change the setting of the UPS.
To re-confirm the change of UPS Setting
--> Manual Bypass：press " ON-KEY” and " Up-KEY" key simultaneously for
approx. 3 seconds to transfer from "Inverter to Bypass" ( the bypass led continuously
“blink“ and the buzzer will beep intermediately ) or "Bypass to Inverter", when the UPS
is on Line Mode and the Bypass Voltage Window is Normal.

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Symbols on the LCD Display Panel
Item Symbol Description
1
LINE
Utility or Bypass Source
2 Battery Low
3 Battery Abnormal
4 UPS Overloading
5 Site Wiring Fault
6 UPS Working in Service Mode
7 OFF UPS Shutoff
8 FAIL UPS Abnormal Lock
9 UPS Flow Chart
10 4 Digits Measurement Display
11 Indicate the item desired to be measured
12 Er05 Battery Weak or Dead
13 Er06 Output Short Circuit
14 Er10 Inverter Over-current
15 Er11 UPS Overheat
16 Er12 UPS Output Overloading
17 Er** Other Error Code

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3-2 Real Panel Descriptions
1. USB Port
2. RS232 Port
3. Emergency Power Off (EPO) Dry Contact Signal inputs
4. Communication Card Options Slot
5. External Battery Connector
6. AC power connection socket
7. AC Outlets
8. Two programmable outlets
9. Utility Input circuit breaker
10. Cooling Fans
11. Output circuit breaker for two outlets
12. Output circuit breaker for two programmable outlets

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3-3 Operating Modes & Voltage System Configurations
Download and open the “UPS Setting Tool” Software to see the screen as below
System Configuration Settings
1. System Voltage Selection：Select Input Voltage
110V or 220V
2. Voltage Configurations：Select UPS Output
Voltage 200V/208V/220V/230V/240V or
100V/110V/115V/120V/127V
3. UPS Modes：Select Normal/CF50*/CF60* Mode
4. Output Voltage Fine Tuning：Output Voltage
Regulation from 0～±3%
5. Bypass Voltage Windows：Sensitivity: Select
Sensitivity Low/Sensitivity High**
Sensitivity Low Sensitivity High
110V 90V～130V 97V～130V
220V 180V～260V 194V～260V
6. Syn-Frequency Window：Select 3Hz/1Hz Inverter Freq synchronizing range
7. Com Port：Select the Com Port of PC
8. Click on “Write” to confirm the configuration settings. The UPS will beep twice to
acknowledge setting is successful.
9. Turn off the UPS and unplug input power cord from AC Power Utility receptacle to
shutdown whole unit without internal power supply existing, after setting is
complete. 3 seconds later reconnect input power cord into AC Power Utility
receptacle and turn on the UPS, referring to the section 4.4 Operation. The UPS will
perform in new settings.
Note: *CF50/CF60 = Frequency Converter mode 50 to 60Hz or vice versa
**Sensitivity Low: 90/180~130/260V
Sensitivity High: 97/194~130/260V

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Programmable outlet setting
The UPS is equipped with 2 programmable outlets
for use to supply to less critical loads. These outlets
can be disabled to shed the less critical loads during
back-up modes or overload conditions to maintain
quality power supply to the more critical loads
connected to the UPS.
Click on the “Programmable outlet setting” bar to
enter to the setting screen as shown below.
1. Outlet Turn On After Turn on UPS –
select the
time to automatically enable this outlet within
the specified time when the UPS is powered
on. If “0” sec is selected, the outlet will be
enabled once the UPS is powered on .
2. Outlet Turn Off After AC Failure –
select this option to automatically disable the
outlet within the specified time after utility outage to shed the less critical loads to
provide longer battery back-up time for the other more critical loads connected to
the UPS.
3. Outlet Turn On After AC Recovered –
select this option to automatically enable the
outlet within the specified time after the utility is restored.
4. Outlet Turn Off When Battery Lower than -
select this option to automatically
disable the outlet at the specified remaining battery power capacity(%) during
battery mode to shed the less critical loads to prolong battery back-up time for the
other more critical loads connected to the UPS.
5. Outlet Turn Off When Overload –
select this option to automatically disable the
outlet during overload condition (bypass mode) to possibly allow the more critical
loads:
a) To be continually supplied via Bypass without shut down
6. You have to select the "Setting" menu to configure new parameters. The
calibration is confirmed successfully after the UPS beeps twice. Turn off the UPS
and unplug input power cord from AC Power Utility receptacle to shutdown whole
unit without internal power supply existing, after setting is complete. 3 seconds
later reconnect input power cord into AC Power Utility receptacle and turn on the
UPS, referring to the section 4.4 Operation. The UPS will perform in new settings.
7. Manual Control Switch – Click “On” or “Off” to manually enabled or disabled the
programmable outlets, overriding all previous settings .

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3-4 Communication Port Explanation
The UPS is equip with EPO dry contacts input, true RS232 & USB Communication port as
standard to provide communication with bundled UPS monitoring software for remote
monitoring of UPS status via PC.
There are 4 other optional interface cards available to meet various communication needs,
i.e. DCE (dry contact relay card), R2E, USE and SNMP/WEB card (Please consult Ch8).
The bundled software of the UPS is compatible with many operating systems such as
Windows 98, & 2000, ME, NT and XP. For other applications such as Novell, NetWare,
UNIX, Linux, please contact your local dealer for suitable software.
All the communication ports (including optional cards) can be active & use simultaneously
to monitor the UPS status. However only 1 communication interface at any one time with
the highest priority has the ability to command & control the UPS. The priority of these
communication interfaces are as follow:
Highest Priority (in descending order),
1) EPO input port
2) Optional Interface card
3) USB
4) RS232
True RS232 Port interface descriptions
Baud Rate 2400 bps
Data Length 8 bits
Stop Bit 1 bit
Parity None
The Pin Assignments of the true RS232 port are illustrated as follows：
Pin 3 RS232 Rx
Pin 2 RS232 Tx
Pin 5 Ground
EPO
The Pin assignments of the EPO Input port are:
1 EPO+
2 Ground
To enable the EPO function, please short Pin 1 & 2.
1 2

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4. Installation and Operation
Read the Safety Instruction guide (page 2) before installing the UPS
4-1 Unpacking
Inspect the UPS upon receipt. The manufacturer designed robust packaging for your
product. However, accidents and damage may occur during shipment. Notify the
forwarder and dealer if there is damage.
The packaging is recyclable; save it for reuse or dispose of it properly.
Remove the UPS from the carton box.
Check the package contents. Standard content shall includes：
1 set of User's Manual
2 pcs of IEC output cables (for UPS with IEC sockets only)
1 pc of detached AC Input Power Cord (for UPS with IEC sockets
only)
1 set of UPS communication software with RS232 cable
1 set of Tower/Rack Accessories Kit as below:
4-2 Selecting Installation Position
The UPS is heavy. Select a location sturdy enough to handle the UPS weight.
To ensure proper operation and long operating life, always position the UPS according to
the following requirement：
1.Keep minimum 20cm (8 inches) distance clearance from the rear panel of the UPS to
avoid any obstructions.
2.Do not block the air-flow to the ventilation louvers of the unit.
3.Please ensure the installation site is free from excessive dust and the ambient
temperature and humidity should be within the specified limits.
4.Do not place the UPS in a dusty or corrosive environment or near any flammable
objects.
5.This UPS is not designed for outdoor use.

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4-3 Set up
Tower Configuration Setup
Step 1
Step 2

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Power Module + Battery Module
Step 1
Step 2

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Rack-Mount Configuration Setup
Step 1
Step 2
Step 3
Step 4
Step 5

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4.4. Operation
LCD panel
Start Up In Normal Mode
(1) Make sure the voltage of Utility matches with the input voltage window of the UPS
and ensure the grounding is connected properly.
(2) Connect the UPS to the wall Receptacle of the Utility. Turn on the main “ON” switch
to start up the UPS. LED and light up to indicate the Utility and the Bypass are
normal. The LCD will illustrate from drawing A to drawing B.
A
B
(3) Then, the UPS is on Stand-By Mode now and it will proceed self-test automatically.
If there is no abnormal message occurred, it means the pre-start-up of the UPS
is successful and the charger starts to charge the batteries.
(4) Press the UPS On Switch‘ ’for approx. 3 seconds, then the Buzzer sounds twice.
If the UPS start-up is successful, the LCD display changes from drawing B to
drawing C.
C
(5) In case of failure in self-test, the LCD display will illustrate as drawing D, then, an
error code or error status will be shown on the screen.
D
E
(6) Your start-up operation of the UPS is completely now as illustrated as drawing E.
Make sure the UPS is plugged onto the wall receptacle for charging at least 4 hours
and the batteries of the UPS are fully charged

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Start-up in Battery Mode (Cold Start)
(1) Make sure the UPS has already been installed with batteries.
(2) Press the UPS On switch to awake the UPS for approx. 3 seconds, and then the
buzzer sounds twice. The LCD display will illustrate from Drawing A to drawing G.
G
(3) Press the UPS On switch of the UPS again for approx. 3 seconds till the LCD
display illustrates from drawing G to drawing H, then the UPS will be in self-test
Mode. The UPS may offer energy to the output in a minute, and the LCD display
illustrates as drawing I. In case of failure in pushing the UPS Off Switch in 10
seconds, the UPS will automatically turn off.
H
I
Note: *Ensure the UPS Battery is pre-charge for minimum 4 hours by
simply connecting the AC power cord to the Utility receptacle.
Check Measured Values & Figures detected by UPS
(1) If you would like to check the measured values & messages, please use scroll up
and scroll down key pads. When you use scroll down key pad, the LCD display
will illustrate in sequence from Drawing E(Input Voltage) Drawing J(Input
Frequency)Drawing K(UPS Output Voltage) Drawing L(UPS Output
Frequency)Drawing M(UPS Output Load percentage)Drawing N(UPS Battery
Voltage) Drawing O(UPS inner temperature
J M
K N
L O

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P2
UPS Default Data and Special Function Execution
(1) After UPS is turned on successfully, use key pad to change the LCD Display screen
to drawing P1.
P1
(2) Press key pad to scroll down the LCD screen, and then check the UPS settings. The
LCD display will show in sequence: Drawing P1(buzzer)Drawing Q1(self test)Drawing
R1(Bypass Voltage)Drawing S(Output Frequency Synchronized Window)Drawing
T(Inverter Output Voltage)Drawing U1(UPS Operation Mode)Drawing V(Output
Voltage Fine Tuning)
Q1
T
Q2
U1
R1 U2
R2 U3
S V
(3) Press scroll up key pad, you may execute special functions. The functions include
Buzzer ON (as drawing P1) or buzzer OFF (as drawing P2, Alarm silence for UPS
warning) and self-test ON (as Drawing Q1) or OFF (as Drawing Q2. UPS will execute
battery test for 10 seconds), if the self-test is successful, it show as Drawing W;
otherwise, it will show as Drawing D & error message at the same time.
W

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UPS Default Settings and Their Alternatives
(1) Make sure the UPS is not “ON” yet, which means it is not in Line Mode or Backup
Mode. Press on ON Switch and scroll down key pads simultaneously for
approx. 3 seconds, the buzzer will sound twice, the LCD display screen shows as
drawing P1, then the UPS is under setting mode now.
(2) To scroll down the LCD screen, you may refer to Chapter 4.4.1.3. Point 1.
(3) Except Buzzer (as Drawing P1 & P2) and self-test (Q1 & Q2), all the rest default
settings may be changed by pressing scroll up key pad.
(4) Drawing R1 and R2 mean the bypass input acceptable window, it can be 180Vac~
260Vac for 220Vac system, 90Vac~130Vac for 110Vac system or 194Vac~260Vac
for 220Vac system, 97Vac~130Vac for 110Vac system.
(5) Drawing S means the bypass frequency window of the inverter output, the
acceptable setting values are +/-3Hz and +/-1Hz.
(6) Drawing T means the acceptable Inverter Output Voltage, of which voltage is 200V,
208V, 220V, 230V, or 240V for 220Vac system , or 100V, 110V, 115V, 120V and
127V.
(7) Drawing U1, U2 and U3 mean the operation modes of the UPS, of which alternative
is Online, fixed 50Hz Output or fixed 60Hz Output.
(8) Drawing V means the adjustments of the Inverter Output, which may be calibrated
as 0%, +1%, -1%, +2%, -2%, +3%, or -3%。
(9) When all the setting changes are done, you have to press enter key pad to save
all the changes when the LCD screen shows as drawing X. All those changes will be
activated only when the UPS is re-turned on. The LCD screen will be back to the
original screen before setting.
X
(10) Turn off the UPS and the input breaker of the Utility.
(11) Your Setting changes are complete.
UPS Is Off Due to Unknown Reason and Its Trouble Shooting
(1) If there is a serious abnormal condition occurred, the UPS will lock itself in “OFF”
position as shown in the drawing Y and a abnormal message will show in the LCD
screen.
Y
(2) For some special conditions, the UPS will lock itself; however, it is still allowed to
have bypass output in most of conditions and the LCD screens will show as drawing
Z and error message will be shown on the screen.

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Z
(3) To release the UPS lock, please proceed the followings:
(a) Check those error messages recorded
(b) Check to see Chapter 6.2 to trouble shoot the problem of the UPS; otherwise,
consult your local distributor for service.
(c) Press key pad for 5 seconds and buzzer will sound twice.
(d) Turn off the Breaker of the Utility Input.
(e) The UPS lock problem is solved now.
Shut Off
(1) Press key pad for about 5-10 seconds, the Inverter output will be turned off, the
UPS will stop power supply to the outlets and the LCD screen shows as drawing B.
(2) Turn off the input of the UPS.
(3) The UPS is turned off completely.
Status & Alarm Buzzer
The following table helps to define some of the common UPS statuses with respect to
their buzzer beep descriptions.
Status Definitions Buzzer Beep Descriptions
UPS faulty, Inverter shutdown. All
functions inhabited. Long Continuous Beep
UPS faulty, loads continue to be
supplied via Inverter or Bypass. Single successive beep with ~ 2 sec interval
Battery mode Single short successive beep with ~1 sec interval
Battery low Very quick and short successive beep
Confirm/RS232 port receiving 2 quick & short beeps
Service mode ok 1 quick & short beep
UPS initial starts up with self test 2 successive quick & short beeps, repeating per
~2 sec interval.

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Battery Replacement
Step 1 
Step2 Step3
Step 4 
1KVA
2K/3KVA