Innovaphone IP100 User manual

P u r e I P T e l e p h o n y
IP phone
IP 100
Manual

Release 5.01, 1st edition, July 2005
PDF version available for download at:
http://www.innovaphone.com
Copyright © 2005 innovaphone®AG
Böblinger Str. 76 71065 Sindelfingen, Germany
Phone [phone] Fax [phone]
http://www.innovaphone.com

IP phone
IP 100
Version 5.01
Manual

Brand names are used with no guarantee that they may be freely employed.
Almost all hardware and software designations in this manual are registered
trademarks or should be treated as such.
All rights reserved. No part of this manual may be reproduced in any way
(print, photocopy, microfilm or by any other means) or processed, duplicated
or distributed using electronic systems without explicit approval.
Texts and illustrations have been compiled and software created with the utmost
care, however errors cannot be completely ruled out. This documentation is
therefore supplied under exclusion of any liability or warranty of suitability for
specific purposes. innovaphone reserves the right to improve or modify this
documentation without prior notice.
Copyright © 2005 innovaphone®AG

Manual IP 100 version 5.01 Page 5
Table of contents
1 About this manual ...........................................................................8
1.1 Tips for reading ...................................................................... 8
1.2 Overview of the chapters .......................................................9
2 Your telephone..............................................................................10
2.1 Top view of the IP 100 .........................................................10
2.2 Putting the phone into service.............................................12
2.2.1 Connecting the phone .................................................... 12
2.2.2 Registration................................................................... 12
2.3 Display..................................................................................13
2.3.1 Idle mode ..................................................................... 13
2.3.2 State during a connection............................................... 14
3 Operating instructions ..................................................................15
3.1 Call functions .......................................................................15
3.1.1 Answering calls.............................................................. 15
3.1.2 Terminating a call .......................................................... 15
3.1.3 Making calls .................................................................. 16
3.1.4 Redialling ...................................................................... 16
3.1.5 Loudspeaker.................................................................. 17
3.1.6 Hands-free conversation................................................. 17
3.1.7 Muting .......................................................................... 18
3.1.8 Making second calls ....................................................... 18
3.1.9 Switch........................................................................... 19
3.1.10 Transferring a call.......................................................... 19
3.1.11 Call waiting ................................................................... 20
3.1.12 Call counter................................................................... 20
3.2 Phone book menu ................................................................21
3.2.1 Find .............................................................................. 21

Page 6 Manual IP 100 version 5.01
3.2.2 Scroll............................................................................. 22
3.2.3 New entry ..................................................................... 22
3.2.4 Edit ............................................................................... 22
3.2.5 Delete ........................................................................... 22
3.3 Call list menu ....................................................................... 23
3.3.1 Unanswered calls ........................................................... 23
3.3.2 Answered calls ............................................................... 24
3.3.3 Dialled numbers ............................................................. 24
3.3.4 Delete call lists............................................................... 24
3.4 Function keys menu ............................................................. 25
3.5 Ringtone menu..................................................................... 28
3.5.1 Melody .......................................................................... 28
3.5.2 Volume.......................................................................... 28
3.6 User settings menu .............................................................. 28
3.6.1 Language ...................................................................... 28
3.6.2 Display .......................................................................... 29
3.6.3 Headset......................................................................... 30
3.6.4 Other settings ................................................................ 30
3.7 Administrator settings menu ............................................... 32
3.7.1 Current settings ............................................................. 32
3.7.2 Change settings ............................................................. 33
3.8 Time menu ........................................................................... 33
3.8.1 Alarm ............................................................................ 33
3.8.2 Time settings ................................................................. 34
3.8.3 Date settings ................................................................. 35
3.8.4 Operating instructions .................................................... 35
3.8.5 Adjusting the volume...................................................... 35
4 Administration via the web browser user interface...................... 36
4.1 Network configuration......................................................... 36
4.1.1 Network configuration .................................................... 36

Manual IP 100 version 5.01 Page 7
4.1.2 H.323 configuration ....................................................... 37
4.1.3 NAT configuration .......................................................... 37
4.1.4 File servers.................................................................... 38
4.1.5 Codec configuration ....................................................... 38
4.1.6 Quality of service ........................................................... 38
4.2 Other settings ......................................................................39
4.2.1 Date and time ............................................................... 39
4.2.2 Tone table..................................................................... 39
4.2.3 Profile ........................................................................... 39
4.2.4 Managing the telephone book......................................... 39
4.2.5 Restart.......................................................................... 39
Appendix A: Safety instructions .........................................................40
Index ..................................................................................................43

Page 8 Manual IP 100 version 5.01
1 About this manual
This manual describes the operation and administration of your innovaphone
IP 100 phone. Other manuals are available for the administration. Please note
that the manuals for the VoIP Gateway and innovaphone PBX components, are
available to you on the innovaphone website, under www.innovaphone.com in the
download area. All of the instructions there, on the administration of your IP 100
telephone, should be carefully followed.
The equipment should only be used as described. Please pay particular attention
to the safety instructions listed in appendix A.
1.1 Tips for reading
Symbols can be found (together with a box) at various places in this manual.
They are intended to point out sections with particular significance, as shown
below.
At some locations you will find cross-references to other relevant sections or
illustrations. In chapter-references, the numbers and names of chapters are
specified as are the page numbers. The references to illustrations include the
figure and page numbers. Please note that some cross-references refer to other
manuals. These cross-references include the names of the manuals. You can
download the manuals from our web site at www.innovaphone.com.
Note
Notes provide you with information that you may first need to become familiar
with in order to configure the equipment properly.
Tip
Tips provide you with information on how to operate the terminals in a
particularly easy or convenient way.
Caution
Make sure that you pay attention to these fields, to prevent damage to the
equipment and to ensure your own safety.

Manual IP 100 version 5.01 Page 9
1.2 Overview of the chapters
This manual provides extensive information on the IP 100 telephone. Besides the
general basic principles of the phone, it also provides the entire operating instructions,
including instructions for the administrator.
General information on the phone is provided in chapter 2. It contains the set-up
of the phone and descriptions of the available keys and the structure of the
display.
Chapter 3 is particularly interesting for the user of the phone. The available
options, such as activating diversions, initiating conferences and programming
the function keys, are shown in detail here.
Chapter 4 is intended for the administrator of the system. The settings made at
the phone are explained here. These settings can be protected with a password.
The values set here are visible. The password is only required if the settings are
to be changed. Configuration via a web browser is described at the end of the
chapter. Configuration is only possible after entering the password.
Caution
Follow the safety instructions at all times, in each manual!

Page 10 Manual IP 100 version 5.01
2 Your telephone
2.1 Top view of the IP 100
Fig. 1 Top side of the innovaphone IP 100 phone
Pos. Symbol Description and key function
1Display
2 The OK key is used to activate the function selected in the
display. In the menu, the OK key confirms the current
selection.
1
2
3
4
5
7
8
7
9
6
10
11
12
innovaphone IP

Manual IP 100 version 5.01 Page 11
Table 1 Keys and function elements IP 100
Pos. Symbol Description and key function
3 Use the C key to leave individual menus. In entry mode,
the C key deletes the character to the left.
4 The “Phone book” key opens the phone book menu, where
phone numbers can be found, dialled, changed, deleted or
newly entered.
5 During a call, with the service key you can put the call on
hold, you can make another call and you can put the call
through.
6 The arrow keys serve to navigate through menus.
7 These keys serve to control the volume. The volume can
only be adjusted during a call.
8 The loudspeaker key switches the loudspeaker on/off.
It also allows an incoming call to be accepted or an existing
call to be finished, without lifting the handset.
9 The star key also serves as a mute key. During a call, a
longer press switches the microphone off or on.
10 ... Numeric keys to enter phone numbers.
Star and hash have special functions whilst tone-dialling.
11 ... The four function keys next to the keyboard serve to carry
out various assigned functions such as abbreviated dialling,
making connections, holding, muting.
12 Microphone

Page 12 Manual IP 100 version 5.01
2.2 Putting the phone into service
2.2.1 Connecting the phone
Your IP phone is designed as a terminal for connection to an Ethernet IP network.
Connect all necessary cables before putting your device into service. To do that,
turn the phone upside down and connect the cables as follows:
• Insert the plug of the handset spiral cable with the long end into the socket
“ ” and the one with the short end into the handset.
• Plug a network connection cable into the “LAN” socket on the back of the
IP 100 and the other end into a network connection socket.
• Fit the RJ9 connector from the power supply into the socket with the
corresponding symbol on the phone and plug the power supply into a
suitable power socket.
• If the connection cables are suitably fitted, then all services will be loaded
step by step. When its own number appears in the display, the phone is
ready for use. The phone displays the date and time in the top line, if it has
access to a time server.
2.2.2 Registration
The innovaphone IP 100 phone is prepared for DHCP operation. All necessary
settings are supplied automatically to the phone, via the DHCP service. The
administrator will register the device with the PBX:
1. Create a new user in the innovaphone PBX. As “Hardware ID”, enter the
MAC address of the phone. The MAC address is on the bottom of the
phone. It consists of the last 12 digits below the bar code and must be
separated by a hyphen (009033-xxxxxx).
2. Connect the phone correctly Section 2.2, “Putting the phone into service”
and switch it on by connecting the power.
Tip
If you only have one network connector at your workplace, which you have
been using for your PC up to now, proceed as follows. Connect the IP phone
to the network connector. Use the second network cable to connect your PC
to the “PC” socket on the IP phone. The phone has an integrated switch.

Manual IP 100 version 5.01 Page 13
2.3 Display
The IP 100 phone display is split into 3 sections. The first line always shows the
date and time, the centre area shows the current state of the phone and the
bottom line, depending on the state, shows a function which can be called using
the key.
2.3.1 Idle mode
Fig. 2 innovaphone IP 100 phone display in idle mode
Table 2 IP 100 display in idle mode
Pos. Symbol Description
1 04/03/04 Date
2 10:35 Time
3 Own number or user name
4Menu
04/03/04 10:35
6689
Menu
1
2
3
4

Page 14 Manual IP 100 version 5.01
2.3.2 State during a connection
Fig. 3 innovaphone IP100 phone display
Table 3 IP 100 display during a call
Pos. Symbol Description
1 L i n e 1 D e s c r i p t i o n o f t h e l i n e u s e d f o r t h e c u r r e n t c a l l
2 00:00:01 Time counter with hours, minutes and seconds
3 The symbol for “Connected” will appear in the display
4 Name of the other participant in the call
5 Other participant's number
6L i n e 2 The function of the OK key. With Line 2 you can make a
second call. It is then possible to forward or transfer a call.
The connection on Line 1 is held.
Line 1 00:00:01
Smith
6677
Line 2
1
2
3
4
5
6

Manual IP 100 version 5.01 Page 15
3 Operating instructions
3.1 Call functions
3.1.1 Answering calls
You receive a call and your phone rings. If available, the name and number of
the caller will be shown in the display.
Fig. 4 Answering a call
If you would like to answer the call:
If you would like to answer the call, lift the handset, press the loudspeaker key
or confirm with the key. You will be connected to the caller.
If you would like to reject the call:
To reject the call either press the key or the service key , use the arrow
keys to scroll to reject call and confirm with the key. The phone returns
to the idle state and the caller will hear an engaged tone.
3.1.2 Terminating a call
To finish a call, put the handset back on its rest. In loudspeaking mode, with the
handset on the rest, press the loudspeaker key .
Line 1
Smith
6677
Answer

Page 16 Manual IP 100 version 5.01
3.1.3 Making calls
Proceed as follows to make a call:
Fig. 5 Direct dialling
1. Pick up the handset or press the loudspeaker key .
2. Enter the phone number. The number will be dialled.
3. At the end of the call, hang up or press the loudspeaker key .
You can also enter the phone number first and then pick up the handset or
press the loudspeaker key .
During a call, all digits which are entered are transmitted as DTMF signals. You
can remotely control terminals like this.
3.1.4 Redialling
Up to 30 of the last numbers dialled are saved automatically, together with the
time and date, and can be dialled again.
Fig. 6 List of recently diallembers
1. In the idle state, press the dial key . The most recently dialled numbers
are displayed (see fig. 6).
2. Use the arrow key to select one of the numbers. The time in the display
(in the illustration above “0:0:8”) says that the call lasted 8 seconds.
3. With the key you can call up options such as call, store and delete.
To start dialling, lift the handset, press the loudspeaker key or select
“Call” and confirm with the key.
Line 1
6677
Call
25/02/05 13:33 2
1x 0:0:8
72
Options

Manual IP 100 version 5.01 Page 17
3.1.5 Loudspeaker
Whilst making a call with the handset, you can switch the loudspeaker on, to
allow the call to be heard within the room.
1. During the call press the loudspeaker key . The loudspeaker symbol
appears and the loudspeaker is activated. You can adjust the volume
using the arrow keys .
2. To switch the loudspeaker off, press the loudspeaker key again.
3.1.6 Hands-free conversation
The hands-free function allows calls to be made with the handset on the rest.
Fig. 7 Hands-free conversation
a) You receive a call:
1. Press the loudspeaker key . The phone is now in hands-free mode.
You can adjust the volume using the arrow keys .
2. When the call is finished, press the loudspeaker key again. Hands free
mode is switched off and the call ended.
b) To make a call with the hands-free function on:
1. Press the loudspeaker key to switch the loudspeaker on. The symbol
for hands-free operation appears in the display.
2. Enter the number. Confirming with the key speeds up the dialling.
3. At the end of the call, press the loudspeaker key again and hands-free
operation will be deactivated.
c) Switching between handset and hands-free:
To switch to hands-free operation whilst making a call with the handset:
Line 1 00:00:01
Smith
6677
Line 2

Page 18 Manual IP 100 version 5.01
Press the loudspeaker key and place the handset back on the rest.
The loudspeaker symbol will appear in the display and you can continue
with the call, hands-free.
If you are making a hands-free call and would like to change to the handset:
Pick up the handset, the symbol will disappear and hands-free
operation will be cancelled.
3.1.7 Muting
You can mute the microphone during a call to make a confidential enquiry in the
room without being heard on the phone.
Fig. 8 Muting
1. During a call press the mute key , until the microphone symbol
appears on the display.
The microphone is then switched off (see fig. 8). You can now talk without
being overheard.
2. Press the mute key again, until the microphone symbol disappears.
If you are using the handset, the microphone symbol will disappear
and the handset microphone will be switched on.
If you are making a hands-free call, the microphone symbol will be
shown constantly. The microphone is no longer crossed out and the
hands-free microphone is switched on. You can continue your call.
3.1.8 Making second calls
You can put a call on hold. With the call on hold, you can make a second call to
someone else. The person on hold can't hear the second call. The person on
hold hears a “waiting” tone or music, if available. The hold function is also
needed to switch or transfer a call.
Line 1 00:00:01
Smith
6677
Line 2

Manual IP 100 version 5.01 Page 19
Fig. 9 Holding a call
1. During a call press the key. The call is put on hold. You will hear a dial
tone on Line 2 and the phone ready symbol will appear. The held
connection is shown in the first line of the display.
2. Enter the second phone number and confirm with the key. A second
connection will be established and shown underneath the held call.
Either the number or the name of the person called will appear in the
display. The active connection is shown by a symbol with two connected
phones (see fig. 9).
3. To end the second call, either press the loudspeaker key or hang up.
Confirm with OK, and you will be reconnected to Line 1, your first call.
3.1.9 Switch
You can switch between two connections using the switch function.
During a conversation with one active (Line 1) and one held connection (Line 2),
press the key and you will be connected with the held party (Line 1).
The active party is now put on hold. The status line changes to the held party
(Line 2), so that at any time, by pressing the key, you can switch to Line 1
(see fig. 9).
3.1.10 Transferring a call
You are making a call and would like to transfer it to another party.
1. During the call press the key.
The call is placed on hold. You will hear a dial tone on Line 2.
2. Enter the number.
The connection will be established. If the called party answers, this can be
treated like a second call, as above.
3. To connect the two parties, press the service key , scroll with the arrow
keys to Transfer and confirm with the key. The caller will be
connected. You can preconfigure a function key for this activity.
Line 1 00:00:01
Smith
Line 2
Henry
Line 1

Page 20 Manual IP 100 version 5.01
3.1.11 Call waiting
Someone tries to call you whilst you are on the phone. This will be signalled to
you with a sound and either the name or number of the calling party will be
displayed in the 4th line of the display.
The “call waiting” function must have been activated in your configuration in the
innovaphone PBX.
Fig. 10 Call waiting
1. To answer the call without terminating the current call, press the key.
When you press the key, the active call (Line 1) will be put on hold
and you will be connected to the caller on Line 2. To return to the held
party, press the key. You can also use the arrow keys to switch lines.
2. If you would like to end the current call before accepting the new call,
then either hang up or press the loudspeaker key . Your display will
now only show one caller, the one who was previously waiting. When
you hang up the phone, it will ring, as you are now being called by the
waiting party.
3. If you do not want to accept the second call then press the key and
the waiting party will sent an end of connection signal.
3.1.12 Call counter
The IP 100 has a call counter which shows how many unanswered calls there
have been.
Fig. 11 Call counter
Line 1 00:00:01
Smith
Line 2
Henry
Answer
02/06/05 15:15
1 unanswered
call
OK