Inseego 5G MiFi M2000 User manual

Inseego Corp.
9710 Scranton Rd., Ste #200
San Diego, CA 92121
Phone: [phone] 888 9231
TITLE: MIFI M2000 QUICK START GUIDE
P/N: AW.90029543 ECO: C07213
REV. A 06/29/2020 DRAFT RELEASE BILLY NEAL
REV. B 06/30/2020 DRAFT INTERNAL REVIEW UPDATES BILLY NEAL
REV. C 07/9/2020 DRAFT EXTERNAL REVIEW UPDATES BILLY NEAL
REV. 1 07/27/2020 DRAFT EXTERNAL REVIEW UPDATES BILLY NEAL
REV. 2 08/21/2020 DRAFT UPDATE INSEEGO CONNECT QR CODE  BILLY NEAL
REV. 3 11/25/2020 DRAFT UPDATE NAME OF INSEEGO MOBILE APP  BILLY NEAL
NOTES
FLAT SIZE: 306.0 MM X 152.0 MM
FINISHED ASSEMBLED SIZE: 76.0 MM X 121.0 MM
COLORS CMYK: PANTONE PROCESS BLUE C
BLACK 80%
MATERIAL
105GSM 2030% POST CONSUMER C2S
FONTS
INCLUDED IN FONTS FOLDER
LINKS
INCLUDED IN LINKS FOLDER
FILES
90029543 REV 3, MASTER ,QSG, MIFI M2000B, TMOBILE .INDD INDESIGN CC
90029543 REV 3, OUTLINE, QSG, MIFI M2000B, TMOBILE.EPS
90029543 REV 3, PRINT, QSG, MIFI M2000B, TMOBILE.PDF DO NOT PRINT
FILE FOLDS ACCORDION FOLD

M2000
Quick
Start
Guide

About your M2000
Power Button
NOTE: Devices and software are constantly evolving -
the screen images and icons you see here are for reference only.
Touchscreen
M2000
Quick
Start
Guide
USB-C Port

On/Off Status Indicator
USB-C Port
5G: Devices operating on a nationwide 5G network currently use multiband
dual connectivity; and receive service via both 4G LTE network and 5G network
to support their connectivity. Dual connectivity could result in instances where
the phone’s network indicator shows“5G”in a 5G coverage area, but the device
is connected to the 4G LTE.

Status indicators
Operation status
Home
Network signal strength
Data moving between mobile network
and M2000
Roaming
Unread messages
M2000 Wi-Fi network
Connected devices
USB tethered
Operations Actions
Power
on/off
Press and hold the Power button for
3 seconds to turn your M2000 on
and off.
Display
wake-up
Press and release the Power button
to wake up the display.
Battery Charge
Indicators Status
Black The battery is fully charged.
Red
The battery is critically low and the
M2000 will shut down unless the
battery is connected to the charger.
Black The M2000 is connected to an AC
charger and charging.
Black The M2000 is connected via USB and
charging.

Setting up your M2000
Installing a SIM Card
1. Carefully remove the back cover and
battery.
2. Insert a Nano 4FF SIM card into the
SIM card slot located in the battery
compartment. This device supports only
Nano SIM cards. If the device SIM is NOT
already inserted into this device, select the
correct SIM for this device.
Micro 3FF
Mini 2FF
Nano 4FF
Important: For problem-free performance, make
sure to use the device with the correct type of SIM
card. Always use a factory-made SIM card supplied
by the service provider. Be careful not to damage
the SIM card when you insert or remove it.
SIM Card Slot

Turning your M2000 on/off
To turn your M2000 on, press and hold the
Power button for three seconds.
To turn it off, press and hold the Power button
for three seconds until you see the Powering Off
screen. Then select Shutdown and tap OK.
Press and release the Power button to wake up
the display.
Finding the Wi-Fi name and password
Tap Wi-Fi Name/Password on the Home screen.
The information for your M2000 primary
network will be shown. Swipe left to see the
info for your guest network.
Important: The default Admin password
is the same as the primary network’s default.
To change either password, sign in to the
M2000 Admin website (see Accessing
advanced settings).
System requirements
Any device with Wi-Fi capability and an internet
browser. Your M2000 is compatible with all
major operating systems and the latest versions
of browsers.
Approved Firmware Versions
This device will only operate with firmware
versions that have been approved for use
by your wireless carrier and the device
manufacturer. If unauthorized firmware is
placed on the device it will not function.
Power Button

Connecting to the internet
On your device, open the list of available Wi-Fi
networks. Select the M2000 primary or guest
network and enter the password.
Managing Wi-Fi networks and connections
Your M2000 has two Wi-Fi networks, primary
and guest, and lets you connect up to 30 Wi-Fi
capable devices. For added security, share your
guest network instead of your primary network.
The guest network is off by default. You can
turn it on from either the M2000 or the Admin
website by assigning it a band in Wi-Fi Settings
> Band Selection (see Accessing advanced
settings).
Monitoring data usage
You can monitor your M2000 data usage and set
up usage alerts through your carrier account.
You can also see current usage details on your
M2000 Home screen, or by tapping the Data
Usage icon, or by tapping Menu > Data Usage.
Accessing advanced settings
You can access advanced settings and manage
your M2000 from the Admin website:
1. Connect your Wi-Fi capable device to the
M2000 primary network
(see Connecting to the internet).
2. Open a web browser on your connected
device and enter: http://My.MiFi or
http://192.168.1.1
3. Sign in with the M2000 Admin password.
When you first get your M2000, this will
be the same as your primary network’s
password (see Finding the Wi-Fi name and
password).

PN 90029543 R3
© 2020 Inseego Corp. All Rights Reserved
Support and more
Get help using your M2000
Use your Help app to get assistance for your M2000.
More information
To access a User Guide, go to www.inseego.
com/support-documentation/ Or, from the
M2000 Admin website, select My M2000
Home > Help > Device Support Page & User
Guide.
Customer service and trouble shooting
Please reach out to your service provider.
Install the Inseego Mobile App
Resetting your M2000
You can reset your M2000 to factory settings
from the M2000 or from the Admin website.
NOTE: Resetting your M2000 will disconnect
devices and reset network names and
passwords. To reset from the M2000:
1. Make sure your M2000 is on.
2. Remove the battery cover.
3. Insert an unfolded paper clip into the
Reset hole and press until the M2000
screen shows M2000 Resetting.
To reset from the Admin website, go to M2000
Settings > Backup and Restore.
Reset hole
The Inseego Mobile App lets you easily
manage your M2000. Scan the QR code to
easily install from AppStore or Google Play.