Inseego Wavemaker FG2000 User manual

Inseego WavemakerTM
5G Indoor Router FG2000
USER GUIDE

5G INDOOR ROUTER FG2000 USER GUIDE 2
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Document Number: 90027212 Rev 4

5G INDOOR ROUTER FG2000 USER GUIDE 3
Contents
Introduction and Getting Started........................................................................................................................................5
Overview..................................................................................................................................................................................6
System Requirements...................................................................................................................................................6
Ports and Buttons................................................................................................................................................................. 7
Indicator LEDs........................................................................................................................................................................8
Getting Started...................................................................................................................................................................... 9
Installing a SIM Card ......................................................................................................................................................9
Installing Batteries........................................................................................................................................................10
Identifying a Location .................................................................................................................................................10
Powering On ..................................................................................................................................................................11
Connecting to the Router..........................................................................................................................................11
Connecting to the Web UI.........................................................................................................................................14
Caring for your Router ......................................................................................................................................................14
Resetting your Router.................................................................................................................................................14
Care Tips ..........................................................................................................................................................................14
Software Configuration.........................................................................................................................................................15
Overview................................................................................................................................................................................16
Home Page......................................................................................................................................................................16
Side Menu .......................................................................................................................................................................17
Getting Help ...................................................................................................................................................................17
Admin Password .................................................................................................................................................................18
Changing the Admin Password...............................................................................................................................18
Managing Cellular Data Usage ......................................................................................................................................19
Cellular Data Usage Page...........................................................................................................................................19
Managing Wi-Fi Settings..................................................................................................................................................20
Settings Tab....................................................................................................................................................................21
Primary Network Tab...................................................................................................................................................23
Guest Network Tab ......................................................................................................................................................25
Managing Connected Devices.......................................................................................................................................27
Connected Devices Page...........................................................................................................................................28
Managing Settings.............................................................................................................................................................30
Preferences Tab.............................................................................................................................................................31
Software Update Tab ..................................................................................................................................................32
Backup and Restore Tab.............................................................................................................................................33
GPS Tab ............................................................................................................................................................................35
Advanced Tab ................................................................................................................................................................35
Managing VPN.....................................................................................................................................................................36
IPSecVPN Tab .................................................................................................................................................................36
OpenVPN Tab.................................................................................................................................................................39
Managing Parental Control.............................................................................................................................................40
Profile Tab .......................................................................................................................................................................41
Profile Assignment Tab ..............................................................................................................................................43
Search History Tab .......................................................................................................................................................44
Viewing Info About the Router......................................................................................................................................45
General Status Tab .......................................................................................................................................................46
System Status Tab ........................................................................................................................................................47
Ethernet WAN Tab........................................................................................................................................................48
Cellular WAN Tab..........................................................................................................................................................49
Getting Help .........................................................................................................................................................................50
Help Tab...........................................................................................................................................................................51

5G INDOOR ROUTER FG2000 USER GUIDE 4
Customer Support Tab ...............................................................................................................................................51
Advanced Settings ..................................................................................................................................................................52
Overview................................................................................................................................................................................53
Using Advanced Settings ................................................................................................................................................53
LAN Tab............................................................................................................................................................................54
WAN Tab ..........................................................................................................................................................................56
SIM Tab.............................................................................................................................................................................58
Cellular Tab .....................................................................................................................................................................60
Firewall Tab.....................................................................................................................................................................61
MAC Filter Tab ...............................................................................................................................................................63
Port Filtering Tab ..........................................................................................................................................................65
Port Forwarding Tab....................................................................................................................................................68
Troubleshooting and Support ............................................................................................................................................71
Overview................................................................................................................................................................................72
Technical Support ..............................................................................................................................................................72
Product Specifications and Regulatory Information ..................................................................................................73
Product Specifications......................................................................................................................................................74
Device ...............................................................................................................................................................................74
Environmental ...............................................................................................................................................................74
Network Connectivity .................................................................................................................................................74
Wi-Fi...................................................................................................................................................................................74
Security.............................................................................................................................................................................75
Regulatory Information....................................................................................................................................................76
Product Certifications and Supplier’s Declarations of Conformity...................................................................79
Wireless Communications...............................................................................................................................................79
Limited Warranty and Liability.......................................................................................................................................80
Safety Hazards .....................................................................................................................................................................81
Proper Battery Use and Disposal...................................................................................................................................82
Glossary.......................................................................................................................................................................................83
Glossary..................................................................................................................................................................................84

5G INDOOR ROUTER FG2000 USER GUIDE 5
1
Introduction and Getting
Started
Overview
Ports and Buttons
Indicator LEDs
Getting Started
Caring for your Router

5G INDOOR ROUTER FG2000 USER GUIDE 6
Overview
The 5G Indoor Router FG2000 is a wireless device that delivers Internet service. The FG2000 provides
network and Internet connectivity via Wi-Fi and Ethernet. Connect laptops, tablets, e-readers, gaming
consoles and more.
Inside the box you will find a 5G Indoor Router FG2000, a Quick Start Guide, three AA batteries, an
Ethernet cable, and an AC wall adapter power supply (in two pieces).
System Requirements
•Compatible with all major operating systems.
•Works with the latest versions of browsers.
To use Wi-Fi mode, connecting devices need Wi-Fi capability. You can also connect via Ethernet.

5G INDOOR ROUTER FG2000 USER GUIDE 7
Ports and Buttons

5G INDOOR ROUTER FG2000 USER GUIDE 8
Indicator LEDs
The top of the FG2000 has an indicator LED. It changes colors and either blinks or glows solid to
communicate current states for the device.
LED Color
Operation
Meaning
Blue
Solid
Blinking
Strong 5G connection (3 – 5 bars)
Weak 5G connection (1 – 2 bars)
Green
Solid
Blinking
Strong 4G connection (3 – 5 bars)
Weak 4G connection (1 – 2 bars)
White
Solid
Internet is available only on Ethernet WAN
Yellow
Solid
Software update is in progress
Red
Solid
Blinking
Router is booting up
No service, SIM error, or locked SIM card
The WAN/LAN connector ports also have indicator LEDs.
LED Color
Operation
Meaning
Green
Solid
Blinking
Off
Indicates Ethernet connection speed
1000 Mbps (Gigabit)
Data is being transferred
10/100 Mbps
Amber
Solid
Off
Indicates port status
Port is being connected, but no data is being transferred
Port is being disconnected

5G INDOOR ROUTER FG2000 USER GUIDE 9
Getting Started
This section provides instructions for getting your 5G Indoor Router FG2000 up and running, as well as
reset and support information.
Installing a SIM Card
Your SIM card is a small rectangular plastic card that stores your phone number and important
information about your wireless service. The 5G Indoor Router supports only Nano SIM cards. If the
device SIM is NOT already inserted into this device, select the correct SIM for this device.
CAUTION! Always use a factory-made SIM card supplied by the service provider. Do not bend or scratch
your SIM card. Avoid exposing your SIM card to static electricity, water, or dirt.
To install a SIM card:
1. Remove the cover from the SIM slot on the right side of the device.
2. If necessary, remove the SIM card from the outer card, being careful not to touch the gold
colored contacts.
3. Insert the SIM card into the slot with the gold-colored contact points facing the back of the
device.
4. Replace the cover.
NOTE: Should your SIM card be lost or damaged, contact your network operator.

5G INDOOR ROUTER FG2000 USER GUIDE 10
Installing Batteries
Your 5G Indoor Router uses AA batteries in the bottom of the router for the initial process of identifying
a location.
NOTE: You cannot run your FG2000 on batteries alone for Internet use, they are only used for
identifying the best location for your Indoor Router with the Inseego Connect App.
To install the batteries:
1. Slide the battery cover to the left and insert a fingernail at the edge to lift it out of place.
2. Insert three AA batteries following the diagrams on the router.
3. Replace the cover by pressing down and sliding it to the right.
4. Press the Power button on the router to turn it on for the location survey below.
Identifying a Location
Use the Inseego Connect App to identify the optimal location for your 5G Indoor Router.
1. Scan the QR code to install the Inseego Connect App from AppStore or Google Play, or visit
https://inseego.com/inseego-connect-get-app to download the App.
2. Follow instructions within the Inseego Connect App to connect to your 5G Indoor Router and
perform a location survey to identify the ideal location for your 5G Indoor Router.
NOTE: Make sure to place your 5G Indoor Router on a sturdy surface.

5G INDOOR ROUTER FG2000 USER GUIDE 11
Powering On
Once you have identified a location for your 5G Indoor Router, turn it on with the AC wall adapter power
supply:
1. Attach the power cord to the charger (power cord comes in two pieces).
WARNING!Use only the AC wall adapter power supply that came with the 5G Indoor Router.
Unapproved AC wall adapter power supplies could cause the router to overheat or catch fire, resulting
in serious bodily injury, death, or property damage.
2. Plug the power cord into the power port on the back of the router.
3. Plug the power adapter into an AC wall outlet.
4. Press the Power button on the device to turn it on.
The indicator LED will turn on while the 5G Indoor Router powers on. Once the unit is fully on, the LED
should turn solid blue, indicating a strong 5G connection.
Connecting to the Router
With the 5G Indoor Router, Wi-Fi devices and wired devices can connect to the mobile broadband
network simultaneously.
Connecting Devices Wirelessly
You can connect to your 5G Indoor Router with your computer, tablet or other wireless devices that
have Wi-Fi and Internet browser software.
To connect a Wi-Fi capable device to your router:
1. Make sure the 5G Indoor Router is powered on, and the indicator LED is blue, green, or white.
2. On the device you want to connect to the Internet, open the Wi-Fi settings or application and in
the displayed list of available networks, find the network name (or SSID). NOTE: The default SSID
is on the bottom of the router.
3. Click Connect or otherwise select the network name.

5G INDOOR ROUTER FG2000 USER GUIDE 12
4. When prompted, enter the password. NOTE: The default password is on the bottom of the
router.
Your Wi-Fi capable device is now connected to the Internet.
Connecting Devices with WPS
Wi-Fi Protected Setup (WPS) allows compatible devices to connect to a Wi-Fi network on your 5G Indoor
Router without having to manually enter the password.
To connect a device using WPS:
1. Push the WPS button on the router.
2. Follow the guidelines for the device you want connect.
NOTE: WPS is enabled by default on the 5G Indoor Router. You can find more information about
enabling or disabling WPS under Managing Wi-Fi Settings on page 21.

5G INDOOR ROUTER FG2000 USER GUIDE 13
Connecting Devices with Ethernet
You can connect wired devices such as laptops, printers, and gaming consoles via Ethernet.
To connect Ethernet devices:
1. Plug one end of an Ethernet cable into one of the Ethernet ports on the router.
NOTE: To connect wired devices for Internet connection, use the LAN1, LAN2, or 5Gbps LAN
ports (5Gbps LAN provides Internet throughput to up to 5Gbps, depending on the maximum
throughput of the device you are connecting to). To connect to a fiber router or modem, use the
WAN port and connect to the LAN port of the router/modem.
2. Plug the other end of the cable into the Ethernet port of the device you wish to connect.
Devices plugged into the FG2000 via Ethernet have instant access to the Internet.

5G INDOOR ROUTER FG2000 USER GUIDE 14
Connecting to the Web UI
Once your 5G Indoor Router is connected to a device that supports Web browsing, you can use the Web
User Interface to customize settings, change your password, and access information.
On a device connected to the 5G Indoor Router, open any Web browser and go to http://192.168.1.1 .
Select Sign In (in the top-right corner of the screen), and enter the Admin password printed on the
bottom of the 5G Indoor Router.
Caring for your Router
This section provides information on general care and restoring your 5G Indoor Router to factory default
settings.
Resetting your Router
You can reset your 5G Indoor Router to factory settings using the RESET button on the router or from
the Admin Web UI.
CAUTION! Resetting returns your FG2000 to factory settings, including resetting the Wi-Fi name and
password. This disconnects all devices.
Resetting with the RESET button
The master reset button is in a small hole located in the battery compartment on the bottom of the
5G Indoor Router .This button returns the devicetofactory settings, including resetting theWi-Fi name
(SSID) and password and admin password
.
To reset the 5G Indoor Router:
1. Slide the battery cover to the left and insert a fingernail at the edge to lift it out of place.
2. Place one end of an unfolded paper clip into the master reset button hole.
3. Press the paper clip on the button for about five to six seconds, then your 5G Indoor Router will
restart.
Resetting from the Admin Web UI
To reset the router from the Admin Web UI, select Settings > Backup and Restore and select Restore
factory defaults.
Care Tips
Inseego recommends the following care guidelines:
•Protect the router from liquids, dust, and excessive temperatures.
•Do not apply adhesive labels to the router as they may cause the router to potentially overheat or
alter the performance of the internal antenna.
•Store the router in dry and secure location when not in use.

5G INDOOR ROUTER FG2000 USER GUIDE 15
2
Software Configuration
Overview
Admin Password
Managing Cellular Data Usage
Managing Wi-Fi Settings
Managing Connected Devices
Managing Settings
Managing VPN
Managing Parental Control
Viewing Info About the Router
Getting Help

5G INDOOR ROUTER FG2000 USER GUIDE 16
Overview
Use the 5G Indoor Router FG2000 Admin Web User Interface to manage your router experience. With
it, you can:
•Change your SSID and/or passwords (both admin and user).
•View connected devices.
•Check router status and data usage.
•Set up a guest network.
•View all currently connected devices.
•Control access by device.
On a computer or device connected to your FG2000, open any Web browser and go to
http://192.168.1.1.
Home Page
The Home page is the local gateway to configuring and managing your FG2000. It displays the current
Wi-Fi networks and passwords and lists all currently connected devices. It also shows Internet status,
setting information, and provides access to help topics.
Click in the bottom-right corner of a panel to access screens with further information and options.

5G INDOOR ROUTER FG2000 USER GUIDE 17
Side Menu
Each subscreen in the 5G Indoor Router Web User Interface includes a menu on the left, which you can
use to return to the Home page or jump to other pages. The current page is indicated by a blue bar.
Getting Help
Select the question mark (?) in the upper right hand corner of a page to view Help on that topic.

5G INDOOR ROUTER FG2000 USER GUIDE 18
Admin Password
The Admin password is what you use to sign into the 5G Indoor Router Web UI. A default Admin
password is assigned to each individual device and is printed on the bottom of the router. You can
change the Admin password to something easier to remember, and set up a security question that will
help you securely recover your password if you forget what you changed it to.
NOTE: You can set up separate Wi-Fi passwords for both primary and guest networks in Wi-Fi, but
these are different from the Admin password, which is for this Web User Interface.
Important: It is critical that you change the Admin password from the default to keep the device
and your network secure.
Changing the Admin Password
To change the Admin password:
1. Click the down arrow next to Sign Out in the top-right corner of any Web User Interface page and
select Change Password.
2. Enter your current Admin password, then enter a new password and confirm it.
3. Select a security question from the drop-down list and type an answer to question in the Answer
field. NOTE: Answers are case-sensitive.
4. Click Save changes.
The next time you sign in to the 5G Indoor Router Web User Interface, use the new Admin password. If
you cannot remember the password, click I forgot the Admin password. After you correctly answer
the security question you set up, the current password is displayed.

5G INDOOR ROUTER FG2000 USER GUIDE 19
Managing Cellular Data Usage
You can monitor and manage cellular data usage on your 5G Indoor Router using the Cellular Data
Usage page. To manage or view cellular data usage, select from any Home page panel and then
select Cellular Data Usage from the Web UI side menu. The Cellular Data Usage page appears.
Cellular Data Usage Page
Use the Cellular Data Usage page to view details and manage your FG2000 data usage.
Usage alert level: Specify an alerting threshold for data usage (from 20 MB to 20 GB, or None).
Cycle start date: Specify the start day of the month for your data counter cycle. NOTE: You can set
this to correspond to the start day of your billing cycle.
Disable cellular on reaching max limit: Enter a data limit.
Tx: The amount of data transmitted during the current cycle.
Rx: The amount of data received during the current cycle.
Total usage: An estimation of the amount of data used during the current cycle.
Use the Reset data usage counter button to restart the data usage shown on this page to zero.
Select Save changes.

5G INDOOR ROUTER FG2000 USER GUIDE 20
Managing Wi-Fi Settings
Your 5G Indoor Router offers primary and guest networks for accessing the Internet over Wi-Fi. Each
network can be accessed over two bands: 2.4 GHz and 5 GHz.
On the Web UI Home page, the Wi-Fi panel shows the current name (SSID) and password of the
primary and guest networks.
To manage settings for these networks, select from the Home page Wi-Fi panel (or select Wi-Fi from
the Web UI side menu).
The Wi-Fi page includes three tabs:
•Settings
•Primary Network
•Guest Network