Intellian FB250 User manual

Global Leader in Marine Satellite Antenna Systems
FB250/FB500
Installation and Operation User Guide

Serial number of the product
This serial number will be required for the all troubleshooting or service inquiries.
© 2014 Intellian Technologies Inc. All rights reserved. Intellian and the Intellian
logo are trademarks of Intellian Technologies, Inc., registered in the U.S. and
other countries. All other logos, trademarks, and registered trademarks are the
property of their respective owners. Information in this document is subject to
change without notice. Every effort has been made to ensure that the information
in this manual is accurate. Intellian is not responsible for printing or clerical
errors.
Doc. No. 2014FB-UM1222-V2_3

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LIST OF CONTENT
REGULATORY INFORMATION 4
INTRODUCTION 7
Introduction 8
Overview of the Fleetbroadband 10
Main units 11
INSTALLATION 17
Installation 18
Connections 27
GETTING STARTED 31
Getting started 32
Using the primary handset 37
Using the web console 71
Using the network management 134
TROUBLESHOOTING 159
TECHNICAL SPECIFICATION 165
WARRANTY 166

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FCC Identier: QO4-AVIFX500BDE / QO4-AVIFX250BDE
USE CONDITIONS:
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two Conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that
may cause undesired operation.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installa-
tion. This equipment generates uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that inter-
ference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encour-
aged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
IMPORTANT NOTE: EXPOSURE TO RADIO FREQUENCY RADIATION
This Device complies with FCC & IC radiation exposure limits set forth for an un-
controlled environment. The Antenna used for this transmitter must be installed to
provide a separation distance of at least 100cm from all persons and must not be
co-located or operating in conjunction with any other antenna or transmitter.
FCC CAUTION:
Any Changes or modications not expressly approved by the manufacturer could
void the user's authority, which is granted by FCC, to operate this satellite Fleet-
Broadband System FB250 / FB500.
REGULATORY INFORMATION
FEDERAL COMMUNICATION COMMISSION NOTICE

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IC: 5023B-AVIFX500BDE / IC: 5023B-AVIFX250BDE
This device complies with Radio standard specication RSS -170 of Industry Can-
ada Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that
may cause undesired operation.
IMPORTANT NOTE: Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an uncon-
trolled environment. This antenna used for this transmitter must be installed to
provide a separation distance of at least 100cm from all persons and must not be
co-located or operating in conjunction with any other antenna or transmitter.
EC Declaration of Conformity:
Intellian Technologies, Inc., 348-5 Chungho-ri, Jinwi-myeon, Pyeongtaek-Si,
Gyeonggi-do, Korea 451- 862 declares
under our sole responsibility that the accessory Product, brand name as Intellian
and models:
FB250 / FB500 FleetBroadband satellite communication system, to which this
declaration relates, is in conformity with the following standards and/or other nor-
mative documents:
RoHS2 Directive 2011/65/EU
ETSI EN 301 444, ETSI EN 301 489-1, -17,-19 & -20, ETSI EN 300 328 IEC 60945
/ EN 60945,
IEC 60950-1 AND EN 60950-1, ITU-R M.1480
We hereby declare that all essential radio test suite have been carried out and
that the above named product is in conformity to all the essential requirements of
Directive 1999/5/EC.
The Conformity Assessment procedure referred to Article 10 and detailed in An-
nex [III] or [IV] of Directive 1999/5/EC has been followed with involvement of the
following notied body (ies):
TIMCO ENGINEERING Inc., P.O BOX 370, NEWBERRY, FLORIDA 32669. Iden-
tication mark: 1177 (Notied Body number)
INDUSTRY CANADA STATEMENT:

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INTRODUCTION
Introduction
Overview of the Fleetbroadband
Main units

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The Intellian FB250 / FB500 User Equipment is a dedicated compact solution
specically designed to meet the FleetBroadband ( FBB ) services for the maritime
environment providing seamless ocean coverage from 76° North to 76° South.
FBB is the marine version of the highly successful BGAN (Broadband Global Area
Network) from Inmarsat.
Through a maritime BGAN antenna, it provides constant, simultaneous access to
voice and high-speed data in a compact solution. Allowing you to run online oper-
ation systems, and still having access to email, intranet and voice calls - achieving
greater operational efciencies and signicantly reducing the cost of both busi-
ness and crew communications.
1. INTRODUCTION
• Email and webmail
• Secure communications
• Intranet and internet access
• SMS and instant messaging Videoconferencing and streaming
Phoneand fax services
• Large le transfers
1.1 Range of Service
Note: Radome dimension can be vary by different matching dome option.

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1.2 Features
The FB250/500 offers the following features
The UE has built-in Web Console, allowing you to manage your phone book, mes-
sages and calls, and customize the terminal to your specic needs.
1.3 Interfaces
The FB250/500 UE has the following connecting interfaces:
• +12V / 24V DC Power Input Connector
• Antenna Connector (ADU : N-Type, BDU : N-Type)
• SIM Card Slot for FBB SIM card
• Dedicated Primary Handset port
• I/O Port
• GPS Output Port
The number of RJ45 Ethernet ports and RJ11 ports for the BDUs of the FB250
and FB500 is illustrated below:
Service FB250 FB500
Coverage Voice, fax and data are available globally except for the extreme polar regions
Voice 4kbps AMBE + 2
3.1KHz Audio (above 20° elevation)
4kbps AMBE + 2
3.1KHz Audio (above 5° elevation)
Fax Group 3 fax via 3.1KHz Audio
(above 20º elevation)
Group 3 fax via 3.1KHz Audio.
(above 5º elevation)
SMS Standard 3G (up to 160 characters) per SMS. Maximum of 4 chained SMS.
Data Standard IP : Up to 284 kbps
Streaming IP : 8, 16, 32, 64,128 kbps
Standard IP : Up to 432 kbps
Streaming IP : 8, 16, 32, 64, 128, 256 kbps
RJ45 Ethernet Ports for PC and router 4 LAN Ports (including 2 PoE)
RJ11 Phone Yes
RJ11 Fax Yes
Built-in WiFi Yes

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BGAN Services
The Broadband Global Area Network (BGAN) is a global Satellite Internet Network
using portable terminals. The terminals are usually connected to a laptop comput-
er to access broadband Internet in remote locations, where a line-of-sight to the
satellite exists. The user can make phone calls, access the Internet, check e-mail,
download les, or perform any other Internet activity using the terminals. The
network is provided by Inmarsat and uses three geostationary satellites called I-4
to provide almost global coverage.
The map below shows the three I-4 satellite coverage regions.
FleetBroadband coverage
Note: The above map depicts Inmarsat’s expectations of coverage, but does not
represent a guarantee of service. The availability of service at the edge of coverage
areas uctuates depending on various conditions.
2. OVERVIEW OF THE FLEETBROADBAND
This map depicts Inmarsat’s expectations of coverage, but does not represent a guarantee of service.
The availability of service at the edge of coverage areas uctuates depending on various conditions.
I-4 Americas I-4 EMEA I-4 Asia-Pacifc

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3. MAIN UNITS
The FB250/500 FleetBroadband system include the following main units:
FB250
• FB250 FleetBroadband BDU
• FB250 FleetBroadband ADU
• Primary Handset
FB500
• FB500 FleetBroadband BDU
• FB500 FleetBroadband ADU
• Primary Handset
3.1 Above Deck Unit (ADU), the antenna unit
The FB series ADU is Maritime FleetBroadband 3-axis controlled antenna. The
antenna is self-tracking based on patented beam squint technology. The simple
and robust electromechanical system, with one motor per free axis, provides full
coverage in azimuth and elevation. Tracking is accomplished by measuring signals
being continuously broadcast from the satellite.
The radome covers the antenna equipments, which is composed of:
• Antenna Unit (N-Type)
• RF and GPS circuit
• Rotary joint
• Antenna pedestal
The antenna unit includes LNA (low noise amplier), HPA (high power amplier)
and tracking receiver circuitry to ensure communication even in adverse circum-
stances.
All signals (and DC power) shall pass through a single coaxial antenna cable,
which connects the ADU to the BDU.

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3.2 Below Deck Unit (BDU)
The BDU has been developed for maximum exibility and is the controlling unit for
the FBB UE. It features a reliable industry standard interfacing eld and enables
users to have optimal connectivity no matter what the conditions or your position
at sea.
The BDU has a built-in Web Console, which can be accessed from a computer
connected to the BDU, using an Internet browser. The Web Console provides easy
conguration of the BDU, rmware upgrade and daily use. For more information,
see Chapter 8, using the Web Console.
The BDU is supplied by a +12V or +24V DC power supply, and it supplies power
to the ADU via a single RF/coaxial antenna cable.

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Status LEDs
There are 3 Status LEDs to indicate the operational status of the BDU at one
glance.
Each LED is assigned to the following function:
• BDU Terminal Status
• ADU Status
• Registered to Network Status
SIM Card Slot
The BDU has a SIM (Subscriber Identity Module) card slot located at the connec-
tor panel behind a small cover plate. The UE requires a dedicated FBB SIM card
to access the FBB network and congure the settings of the UE.

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Front panel
The following diagram shows the front panel of the BDU.
1. Resettable Circuit Breaker
2. Grounding Stud
3. Power Switch
4. DC Power Connector
5. Antenna (N-Type) Connector
6. SIM Card Slot
7. PoE Ports (RJ45)
8. Fax Port (RJ11)
9. Phone Port (RJ11)
10. GPS Output Port
11. LAN Ports (RJ45)
12. Primary Handset Port
13. GPIO Port
14. WiFi Connector
1
2
3
4
710
5
8
11
6
9
12
13
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3.3 Primary Handset
The wired Primary Handset has a colour LCD and keypad for making and receiv-
ing voice calls and sending SMS using an interface similar with a mobile phone.
It can serve as a remote access for user to access various BDU functions. The
Primary Handset connector is plugged into the BDU primary handset port and it is
powered directly from the BDU.

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INSTALLATION
Installation
Connections

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4.1. USER EQUIPMENT LISTS
FB250 Complete Standard Package
Description
• FB250 Terminal
FB500 Complete Standard Package
Description
• FB500 Terminal
FB250 / FB500 Standard Accessories
Description
• FB500 FleetBroadband Primary Handset
• FB250 FleetBroadband Primary Handset
• Ethernet Cable (1.5m)
• Telephone Cord (1.8m)
• Handset Wall Mount Cradle
• Power Cable (3m)
• GPIO Cable 8-pin (1m)
• LMR400 Antenna Coaxial Cable (30m)
FB250 / FB500 Installation Kit
Description
FB250 Standard
• Hex. Bolt x 5 (M6x35L)
• Hex. Bolt x 5 (M6x50L)
• Spring Washer x 5 (M6)
• Flat Washer x 5 (M6)
• Nut x 5 (M6)
FB250 with Intellian i4 Matching Dome
• Hex. Bolt x 5 (M8x35L)
• Spring Washer x 5 (M8)
• Flat Washer x 5 (M8)
FB500
• Hex. Bolt x 5 (M8x50L)
• Spring Washer x 5 (M8)
• Flat Washer x 5 (M8)
4. INSTALLATION
Coaxial Cable Type Attenuation
(dB/100m) Attenuation (dB/m) Recommended Cable Length (m)
LMR 240 33.6 0.336 25m
LMR 400 17.5 0.175 50m
LMR 600 11.3 0.113 85m

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4.1 Installation of ADU
Planning the Installation
Install the antenna in accordance with the following procedures to ensure maxi-
mum performance of the antenna. The antenna should
be installed in a place where it has an all-around clear view of the horizon. Please
be sure there are no obstacles within 15 degrees above the antenna. Any obsta-
cles can prevent the antenna from tracking the satellite signal (Refer to the draw-
ing on the right).
Do not install the antenna near by the radar especially on the same plane as their
energy levels may overload the antenna front-end circuits. It is recommended to
position the antenna at least 4 feet (1.2m) above or below the level of the radar
and minimum of 15 feet (6m) away from the high power short wave radars.
The mounting platform should be rigid enough and not subjected to excessive
vibration. The movement of the antenna can be minimized
by installing at the center of the vessel. For optimal performance of the antenna, it
is not recommended to install at any corner of the vessel, where the movement of
the vessel is the greatest. Install the bottom
of the antenna parallel to the surface of the sea and x tightly to the structure of
the vessel. When setting the antenna down, be careful not to damage the RF con-
nector. Striking the connectors on the bottom directly will damage the connector.
15°

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Installation and Mounting of Antenna
The method of installation and mounting of antenna may vary due to vessel de-
sign but the following procedures are applicable in most situations, and will result
in a secure and effective installation.
Conrmation of Size Prior to Installation
• Check the height and diameter of the bottom surface of the antenna before
installing.
• The space must be sufcient for installing the antenna unit considering the
height and diameter of the antenna.
• The height and the diameter of the bottom surface of the antenna are
as shown in the following drawing. If possible, install the antenna using a power
tower.
43cm (16.9”)
44 cm (17.3”)
70 cm (27.5”)
72 cm (28.3”)
ø33.1cm(13”)
ø30.5cm(12”)
Ø37 cm (14.7”)
38.1 cm (15”)
Ø43cm(16.9”)
Ø44cm(17.3”)
Ø50 cm (19.7”)
54 cm (21.2”)
Radome Dimension of
FB250 Standard
Radome Dimension of FB250
with Intellian i2 matching dome
Radome Dimension of FB250
with Intellian i3 matching dome
Radome Dimension of
FB500 Standard
Radome Dimension of FB250 with
Intellian i4 matching dome