Interlogix TVE-120 User manual

TVE-120-420-820-1620
Encoder User Manual
P/N 1073658-EN • REV D • ISS 25NOV19

Copyright
©
2019 United Technologies Corporation.
Interlogix is part of UTC
Climate, Controls & Security, a unit of United
Technologies Corporation.
All rights reserved.
Trademarks and
patents
T
rade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.
Disclaimer
Information in this document is subject to change without notice. No part of
this document may be reproduced or
transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the express
written permission of UTC Fire & Security Americas Corporation, Inc.
Manufacturer
Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Auth
orized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
Certification
FCC conditions
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference.
(2) This Device must accept any interference received, including
interference that may cause unde
sired operation.
FCC compliance
Class A:
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated i
n a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment
in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
ACMA compliance
Notice!
This is a Class A product. In a domestic environment this product
may cause rad
io interference in which case the user may be required to
take adequate measures.
cUL
Safety Instructions:
Improper use or replacement of the battery may result in explosion hazard.
Replace with the same or equivalent type only. Dispose of used batteries
in
conformance with the local codes.
Instructions de sécurité :
L’utilisation ou le remplacement inadéquats de la pile peuvent entraîner un
risque d’explosion. Remplacez
-la par le même type ou l’équivalent du
même type seulement. Jetez les piles usagées c
onformément aux
directives fournies par le fabricant de la pile.
European Union
directives
This product and
- if applicable - the supplied accessories too are marked
with "CE" and comply therefore with the applicable harmonized European
standards listed
under the EMC Directive 2014/30/EU, the RoHS Directive
2011/65/EU.
2012/19/EU (WEEE directive):
Products marked with this symbol cannot
be disposed of as unsorted municipal waste in the European Union. For
proper recycling, return this product to your
local supplier upon the
purchase of equivalent new equipment, or dispose of it at designated
collection points. For more information see: www.recyclethis.info.

2013/56/EU & 2006/66/EC (battery directive):
This product contains a
battery that cannot be
disposed of as unsorted municipal waste in the
European Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may include
lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For pro
per
recycling, return the battery to your supplier or to a designated collection
point. For more information see: www.recyclethis.info.
Product warnings and
disclaimers
THESE PRODUCTS ARE INTENDED FOR SALE TO AND
INSTALLATION BY QUALIFIED PROFESSIONALS.
UTC FIRE &
SECURITY CANNOT PROVIDE ANY ASSURANCE THAT ANY PERSON
OR ENTITY BUYING ITS PRODUCTS, INCLUDING ANY “AUTHORIZED
DEALER” OR “AUTHORIZED RESELLER”, IS PROPERLY TRAINED OR
EXPERIENCED TO CORRECTLY INSTALL FIRE AND SECURITY
RELATED PRODUCTS.
For more
information on warranty disclaimers and product safety
information, please check www.firesecurityproducts.com/policy/product
-
warning/ or scan the following code:
Contact information
and manuals
For contact information and to download the latest manua
ls, tools, and
firmware, go to the web site of your region.
Americas: www.interlogix.com
EMEA: www.firesecurityproducts.com
Manuals are available in several languages.
Australia/New Zealand: www.utcfs.com.au

TVE-120-420-820-1620 Encoder User Manual 1
Content
Important information 3
Limitation of liability 3
Advisory messages 3
Introduction 4
Package contents 4
Key features 4
Product description 5
Connections 7
Alarm connections 7
Getting started 8
Default network settings 8
Tips on creating a strong password: 8
Accessing the web browser 9
Device manager network settings 9
Menu tree 10
Browser configuration 11
Live view 13
Description of live view 13
Capture a snapshot 14
PTZ control 15
Connecting the PTZ camera to the encoder 15
Presets 15
Playback 17
Camera configuration 19
Camera recording settings 19
Camera OSD 20
Image adjustment 21
Motion detection 22
Privacy masking 25
Camera tamper 26
Text overlay 28
PTZ setup 29
VCA settings 31
Audio input exception 31
Cross line detection 32
Intrusion detection 34
Sudden scene change 36

2 TVE-120-420-820-1620 Encoder User Manual
Network settings 38
Network settings 38
PPPoE settings 40
DDNS settings 40
NTP settings 41
QoS settings 41
Email settings 41
802.1X settings 42
FTP settings 44
SNMP settings 44
Network storage 45
UPnP settings 45
HTTPS settings 46
IP address filter settings 46
Recording settings 48
Alarm and event settings 50
Alarm input settings 50
Alarm output settings 51
Manual trigger 53
Notifications 53
Video loss 54
Alarm host setup 56
Device management 58
Time and date settings 58
General settings 59
Import/export configuration files, restart device and restore default
settings 60
Upgrade the system firmware 61
Holiday settings 62
RS-232 settings 63
System communication 63
Storage management 65
User management 66
System information 68
System log 72
Specifications 74
Appendix: Supported devices 78
Cameras 78
Decoders 78
Recorders 78

TVE-120-420-820-1620 Encoder User Manual 3
Important information
Limitation of liability
To the maximum extent permitted by applicable law, in no event will UTCFS be liable
for any lost profits or business opportunities, loss of use, business interruption, loss of
data, or any other indirect, special, incidental, or consequential damages under any
theory of liability, whether based in contract, tort, negligence, product liability, or
otherwise. Because some jurisdictions do not allow the exclusion or limitation of liability
for consequential or incidental damages the preceding limitation may not apply to you.
In any event the total liability of UTCFS shall not exceed the purchase price of the
product. The foregoing limitation will apply to the maximum extent permitted by
applicable law, regardless of whether UTCFS has been advised of the possibility of
such damages and regardless of whether any remedy fails of its essential purpose.
Installation in accordance with this manual, applicable codes, and the instructions of the
authority having jurisdiction is mandatory.
While every precaution has been taken during the preparation of this manual to ensure
the accuracy of its contents, UTCFS assumes no responsibility for errors or omissions.
Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described below.
WARNING: Warning messages advise you of hazards that could result in injury or loss
of life. They tell you which actions to take or to avoid in order to prevent the injury or
loss of life.
Caution: Caution messages advise you of possible equipment damage. They tell you
which actions to take or to avoid in order to prevent the damage.
Note: Note messages advise you of the possible loss of time or effort. They describe
how to avoid the loss. Notes are also used to point out important information that you
should read.

4 TVE-120-420-820-1620 Encoder User Manual
Introduction
The TruVision TVE H.264 IP video encoder converts the analog camera signal to
compressed IP video streams. These streams are transited to TruVision network video
recorders (NVR) or digital video recorders (DVR) for remote storage, live-view and
playback purpose.
This user manual provides basic information on setting up and using the TVE-120,
TVE-420, TVE-820 and TVE-1620 models.
The encoder is shipped with web browser menus in 12 languages: English, Simplified
Chinese, Dutch, Finnish, French, German, Italian, Polish, Portuguese, Russian,
Spanish, and Turkish.
Package contents
The TruVision TVE-xx20 IP video encoder is shipped with the following items:
• TVE encoder
• Power adaptor (8-ch and 16-ch encoder models only)
• Power cable (8-ch and 16-ch encoder models only)
• 19” rack brackets (8-ch and 16-ch encoder models only)
• Quick start guide
The user manual and quick start guide are available from our web sites. They are
available in several languages.
Key features
The following key features are supported by TVE encoders:
• 1/4/8/16-channel H.264 encoding with dual stream output
• Multiple resolution options: 960H, 4CIF, 2CIF, CIF and QCIF
• Support audio & video compounded stream
• Device-configurable remote recording on NAS (Network Attached Storage)
• Flexible and powerful recording mechanism when used in combination with a
network storage device (NAS): Scheduled, event triggered, alarm triggered, cycle
recording, pre and post recording
• Bi-directional audio
• PTZ control via RS-485 port
• Alarm input and output
• Support ONVIF, PSIA and CGI communication
• Discoverable via the TruVision Device Manager Tool

TVE-120-420-820-1620 Encoder User Manual 5
Product description
Figure 1: Front panel
1-channel:
4-channel:
8-channel and 16-channel:
1.
POWER
The LED lights up RED when the device is working. It is not lit when the
device is powered down.
2.
TX/RX
The LED is not lit when there is no network connection.
It lights up green and flashes when data is being transmitted/received.

6 TVE-120-420-820-1620 Encoder User Manual
Figure 2: Back panel
1-channel and 4-channel:
1. Alarm In
2. Alarm Out / Audio In, RCA connector
3. RS-232 serial interface
4. RS-485 serial interface
5. Reset button
6. Micro SD card slot
7. LAN network interface
8. 12 VDC power input
9. GND
8-channel:
1. Video In
2. Audio In, RCA connector
3. Audio Out, RCA connector
4. RS-232 serial interface
5. LAN network interface
6. RS-485 serial interface
7. 12 VDC power input
8. Alarm In/Out
9. Power switch
10. GND
16-channel:
1. Video In
2. Audio In, RCA connector
3. Audio Out, RCA connector
4. RS-232 serial interface
5. LAN network interface
6. RS-485 serial interface
7. 12 VDC power input
8. Alarm In/Out
9. Power switch
10. GND

TVE-120-420-820-1620 Encoder User Manual 7
Connections
See Figure 2 on page 6 for information on connecting the power, camera, audio, and
network cables.
Alarm connections
The TVE encoder supports the open/close relay input as the alarm input mode. When
the alarm input signal not in open/close relay signal mode, please follow the
connections shown below.
Figure 3: Alarm input connections
Alarm input connections for Emerson alarm:
Alarm input connections for normal alarm:
1
. Emerson alarm
2
. V output
3
. 10 V regulator
4. 4N35 optocoupler
5. Relay output
6. Normal alarm
7. 12 V or 24 V relay
The alarm input can be selected to NO or NC. Different alarm output connection
methods are applied to the AC or DC load. See Figure 3.

8 TVE-120-420-820-1620 Encoder User Manual
Getting started
All encoder configuration and control is done via the webpage. Before you start using
the encoder, you must first activate the device by setting up a strong password.
Default network settings
The default network settings are:
• IP address - 192.168.1.70
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• HTTP port: 80
• Server: 8000
When you first start up the device, the Activation window appears. You must define a
high security admin password before you can access the device. There is no default
password provided.
Tips on creating a strong password:
• A valid password range must be between 8 and 16 characters. You can use a
combination of numbers, lower and upper case letters, and special characters: _ - , *
& @ / $ ? Space. The password must contain characters from at least two of these
groups.
• The password is case-sensitive so use a mixture of upper and lower case letters.
• Do not use personal information or common words as a password
User Name: It is always “admin”. It cannot
be changed. The bar showing password strength
Enter the new admin password and confirm it.

TVE-120-420-820-1620 Encoder User Manual 9
Accessing the web browser
The browser menus are available in English and 10 other languages.
To access the web browser: (Internet Explorer only)
1. Open the web browser and select your language.
2. Enter the IP address of the encoder (for example, http://192.168.1.70). Press the
Enter key on the computer. The system displays the login window.
3. Enter the user name (default: admin) and password to log into the system. The
encoder’s main page appears, which by default is Live View (see page 11).
Device manager network settings
Use TruVision Device Manager to find and configure the IP address and other
parameters of the device. This tool automatically identifies TruVision devices that
support “auto-discovery” anywhere on the network, even in different subnets.
To use the TruVision Device Manager:
1. Download the tool from our website.
2. Double-click the shortcut icon to open the tool. Click Device Manager to begin the
discovery process. The list of TruVision devices located on your network appears.
Note: The TruVision Device Manager can only detect devices that are on the same
LAN. The tool cannot detect devices placed on a VLAN.
3. Change the device settings as required. Click Xon the top right corner when
completed.

10 TVE-120-420-820-1620 Encoder User Manual
Menu tree
Figure 4: Encoder menu tree

TVE-120-420-820-1620 Encoder User Manual 11
Browser configuration
There are two main configuration menus in the in the menu toolbar:
Browser Configuration
Remote Configuration
Use the Browser Configuration menu to manage the protocol type, live view
performance and local storage paths. In the Configuration panel, click Browser
Configuration to display the browser configuration window. See Figure 5 below for
descriptions of the different menu parameters.
Use the Remote Configuration menu to configure the camera, VCA, network settings,
recording, alarm and events setup, device management, user management, and to see
system information. These functions are described in the subsequent chapters.
Figure 5: Browser configuration window
Parameters Description
Live View Parameters
1.
Protocol
Specify the network protocol used: TCP, UDP or MULTICAST.
2.
Stream Type
Select the type of stream: Mainstream or Substream.
3.
Multiscreen Display
Select the monitor display: Full screen, 4:3, or 16:9.
4.
Video File Size
Specify the maximum file size.
Options include: 256 MB, 512 MB and 1G.
5.
Latency
Specify the transmission speed.
Options include: Shortest Delay, Auto or Fluent.
6.
Auto
Start Live View If enabled, automatically start all the live views when the users
navigate to Live View tab.

12 TVE-120-420-820-1620 Encoder User Manual
Parameters Description
7.
Enable Intelligent
Information
If enabled, display the rules for VCA features such as lines and
areas, in live view.
8.
Enable Web Page Time
Out
If enabled, the web page will time out after 5 minutes if the
mouse has not been moved for more than 5 minutes, no matter
whether user is in live view or playback.
File Saved Location Settings
9.
Save
Record Videos from
Live View
to the Path Specify the directory for recorded files.
10.
Save
Snapshots From Live
View
to the Path Specify the directory for saving snapshots in live view mode.
11.
Save
Snapshots from
Playback
to the Path Specify the directory for saving snapshots in playback mode.
12.
Save Clips from Playback
to
the Path Specify the directory for saving video clips in playback mode.
13.
Save
Downloaded Files to Specify the directory for downloaded files.

TVE-120-420-820-1620 Encoder User Manual 13
Live view
Live view mode is the normal operating mode of the device where you watch live
images from the cameras. The encoder automatically enters into live mode once
powered up. On the viewer, you can see the current date and time, as well as the
camera name.
Description of live view
Figure 6: Live view
Name Description
1
. Device list Display the encoder and its channels.
2
. Menu toolbar Lets you do the following:
• View live video
• Play back video
• Search for event logs
• Configure settings
• Exit the interface
3
. Viewer View live video.
4
. Display format Define how you want video to be displayed in the viewer; single
screen, 2X2, 3X3 or 4X4.
When in multiview mode, double-click a video tile to get full-
screen mode. Double-click again to return to multiview mode.
Switch between main stream and substream.

14 TVE-120-420-820-1620 Encoder User Manual
Name Description
Click to switch to full screen mode.
5
. Video function
toolbar Pause
/ Click to start/stop all viewing.
/ Click to manually start/stop recording video. The recording is
saved on the computer.
Enable e-PTZ (must be supported by the connected camera).
Click to capture a snapshot of a video image. The image is
saved on the computer.
Click to display the previous camera view.
Click to display the next camera view.
/ Click to turn audio on/off.
/ Start/Stop bi-directional audio.
6
. Alarm Trigger Output Turn Alarm Output on/off.
7
. PTZ control panel Control PTZ of the currently selected camera, adjust the speed of PTZ
movement and turn on/off the camera light and wiper.
8
. Preset setup /
selection Set up and select presets.
To see live view:
1. Open the encoder’s web browser screen. See Figure 6.
2. Double-click a camera from the device list to select a camera to view.
3. Click the Display Format button to view multiple video tiles.
Capture a snapshot
In live view mode, click the snapshot button on the video function toolbar to capture live
pictures. A pop-up message will appear on screen to confirm that the capture was
successful. The image is saved as a JPEG file on the computer.
Note: Configure where the snapshots are saved on your computer in the Configuration
> Browser Configuration menu on page 11.

TVE-120-420-820-1620 Encoder User Manual 15
PTZ control
You can control PTZ cameras from the encoder in live view mode.
Figure 7: PTZ control
1. Directional pad/auto-scan
buttons Controls the movements and directions of the PTZ. The center button is used to start auto-pan by the PTZ dome camera.
2. Zoom, focus, and iris Adjusts zoom, focus and iris.
3. PTZ movement Adjust the speed of the pan and tilt movement.
4. Camera light Turns on/off camera light (when available).
5. Camera wiper Turns on/off camera wiper (when available).
6. Auxiliary focus Automatically focus the camera lens for the sharpest picture.
7. Lens initialization Initialize the lens of a camera with a motorized lens, such as PTZ
or IP cameras. This function helps to maintain lens focus accuracy
over prolong periods of time.
Connecting the PTZ camera to the encoder
Ensure that the PTZ dome cameras are correctly connected to the RS-485 port on the
encoder back panel. Connect the R- and R+ terminals of the PTZ camera or PTZ
dome to the RS-485 T- and RS-485 T+ terminals respectively.
Configure the RS-485 parameters in the Configuration > Remote Configuration >
Serial Port Settings >485 Serial Port menu.
Presets
Presets are previously defined locations of a PTZ dome camera. They allow you to
quickly move the PTZ dome camera to a desired position. Up to 256 presets can be
configured.
To set up a preset:
1. In live view mode, select a preset from the preset list.

16 TVE-120-420-820-1620 Encoder User Manual
2. Use the directional, zoom, focus and iris buttons to position the camera in the
desired preset location.
3. Click to save the position.
To call up a preset:
1. In live view mode, select a camera.
2. Select a preset from the preset list.
3. Click . The camera immediately moves to that preset position.