Intermec PK80 Series User manual

1
PK80F 80-Column Fixed Mount Printer Quick Start Guide
Quick Start
PK80F
80-Column
Printer
Guide

2 PK80F 80-Column Fixed Mount Printer Quick Start Guide
Packing List
Checktoensurethatyoureceivetheseitems:
SIntermecRPK80F 80-Column Printer
SPrinter Ribbon Cartridge
SCompliance Statement
SWarranty Card
SPK80F 80-Column Fixed Mount Printer Quick Start Guide
Common Accessories List
Cable Part Number
4 Foot Power Cable 226-215-001
8 Foot Power Cable 206-875-002
16 Foot Power Cable 206-875-006
22 Foot Power Cable 206-875-009
“Y” Power Cable 226-325-001
Cleaning Supplies Part Number
MICRO-CLEAN II 901-438-001
Guide Shaft Cleaner 901-439-001
External Power Supply Part Number
External DC Power Supply 851-064-001
Paper Part Number
1-Ply 816-027-111
2-Ply 816-027-012
3-Ply 816-027-013
Ribbons Part Number
Purple Ribbon Cartridge 806-060-002
Black Ribbon Cartridge 805-060-001
Documentation Part Number
PK80 Series 80-Column User’s Manual 961-018-004
PK80 Series 80-Column Installation Instructions 962-018-022

3
PK80F 80-Column Fixed Mount Printer Quick Start Guide
Introduction
The IntermecRPK80F 80-Column Fixed Mount Printer can
hang on a wall, on a mounting plate secured to a wall, or se-
cured directly to a wall. Mobile computers communicate with
this printer through a wireless radio or a wired serial connection.
There is no internal paper tray, thus paper is loaded from a sepa-
rate dashboard mount, compact paper tray, or a box. The print-
er mechanism is permanently attached inside the printer.

4 PK80F 80-Column Fixed Mount Printer Quick Start Guide
Getting Started
DB25-pin data
communications
cable
Mounting plate
mount points
DC power cable
Top cover
paper path
opening
Thumb
Wheel
Pinfeed paper
holder
(one on each
side)
Paper bail
Ribbon
cartridge
User panel
Case latch insets
(one on each side)
Platen
Case
latches
(one on
each side)
Printer head
Direct mount holes
(punch through
plastic)

5
PK80F 80-Column Fixed Mount Printer Quick Start Guide
User Panel
The PK80F Printer user panel is located in the center top of the
printer and has three buttons and two Light-Emitting Diodes
(LEDs).
Forward
Button
Reverse Button
Radio Button
Radio LED
Power LED
Forward and Reverse Buttons
Use the Forward and Reverse buttons to power the printer On
or Off.
Forward (Left) Button
SPress to turn printer On.
SPress button to feed one line.
SPress and hold button longer to feed up to five lines, one line
at a time.
SPress and hold this button longer than five feed lines to do a
Form Feed, which moves the paper to the top of the next
page, or form. Press this button again during a Form Feed to
stop the paper feed.
SPress this button any time during a printing job to cancel the
current data buffer being printed.
SWhen there is a paper out, press this button to clear the paper
out mode. Insert the paper, then continue to press this but-
ton to feed the paper into the printer.

6 PK80F 80-Column Fixed Mount Printer Quick Start Guide
Reverse (Right) Button
SPressbuttontoturnprinterOn.
SPress and hold this button to do a Back Feed, which pulls the
paper back into the printer line-by-line.
Both Forward and Reverse Buttons
Press both buttons to power Off the printer.
Power LED
The power (left) LED shows a steady green when the power is
plugged in and a steady green when the printer is awake after
coming out of a sleep mode.
Radio Button
Press the third button, the Radio Button, to toggle the radio
On or Off.
SIf the button is pressed when the RF power is Off, then the
printer emits one short beep before turning On the RF pow-
er.
SIf this button is pressed when the RF power is On, the print-
er emits two short beeps before turning Off the RF power.
Single Color (Blue) Radio LED
The single-color (blue) LED indicator shows the current status
of the RF power for this printer as follows:
Printer State Radio State Radio Power State
Asleep Off Off
Awake Off Off
Asleep Momentary flash at 1 every
5seconds
On
Awake On On

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PK80F 80-Column Fixed Mount Printer Quick Start Guide
Single Color (Green) Power LED
Thesinglecolor(green) LEDindicatorshowsthecurrentstatus
of the printer power as follows:
Printer State Color LED and Meaning
Asleep Off
Awake Green
Remote Connections
A printer and a mobile computer, using the Personal Area Net-
work (PAN) radio, can operate while up to 30 feet (10 meters)
apart.
Vehicle Battery
Powerisprovidedtotheprinterthroughacablepermanently
installed in the vehicle.
External Power Supply
Using your printer in a settlement room environment power
may be provided to the printer through an external DC power
supply.
Paper
The printer works with 1–3 ply carbonless paper that is single-
edge glued and designed for sprocket feed. Standard paper size is
8.5 x 11” or 8.5 x 12” (241 x 305 mm international). Use 3-ply
forms up to a maximum of 0.009 inch (0.23 mm) thick.

8 PK80F 80-Column Fixed Mount Printer Quick Start Guide
Before Using Your Printer The First Time
1Open the printer lid and remove the twist tie from the print
head.
Open the printer lid by
lifting from both corners
2Install the ribbon cartridge.
3Secure printer to the mounting bracket you are using.
4Load paper into the paper tray or box.
5Feed the paper into the printer

9
PK80F 80-Column Fixed Mount Printer Quick Start Guide
Installing The Ribbon Cartridge
Ensure that there is a ribbon cartridge in your printer before
using.
1Turn the ribbon advance knob in the direction of the raised
arrows to remove any slack in the cartridge.
2Squeeze the ribbon cartridge locking tab into the cartridge,
then lower the cartridge over the print head.
3Lower the tab side of the cartridge until it clicks.
4Release the tab and press down on the arrow to fully seat the
ribbon cartridge. The tab clicks outward.
5Turntheribbonadvanceknobtoaligntheribboninfrontof
the print head.
Ribbon
Locking tab
Advance
knob
Load Paper Tray
Note: Do not exceed the recommended amounts of
paper quantity or thickness. When loading multiple-
sheet paper, be sure to have the original faced up,
with the leading edge towards the rear of the printer.
Load the Compact Paper Tray
If you have a compact paper tray attached to your PK80F Print-
er, hold a stack of paper, up to 2.5 inches (6 cm) thick, with the

10 PK80F 80-Column Fixed Mount Printer Quick Start Guide
original facing you,and lay the stack flat into the tray. Pull the
top form out to load into the printer.
Load the Dashboard Paper Tray
If your PK80F Printer is attached to a dashboard mount, do the
following to load paper into that tray:
1With the original facing you, insert a stack of paper inside the
box from the front of the dashboard mount.
2From the back of the dashboard tray, pull the top form out,
then over the printer into the mechanism.
Load Paper into Printer
Follow these steps to load the paper into the
printer, or paper jams may occur.
Paper for the PK80F Series Printer has perforated strips that fit
onto the pinfeed holder pins, guiding the paper into the printer.
Adjust the Pinfeed Holders
Note: There are two pinfeed holders, one next to the
green thumb wheel and one opposite the same wheel.
Always loosen the pinfeed holder opposite the green
thumb wheel.
Adjusting the pinfeed holder next to the green thumb wheel
may cause information to print in the wrong place. If this
pinfeed holder is moved, correct its location by releasing the
pinfeed holder tab, moving the pinfeed holder as close to the
green thumb wheel as possible, then locking the pinfeed holder
tab, before adjusting the opposite pinfeed holder.
If the paper does not properly fit on the two pinfeed holder fol-
low these steps to adjust the pinfeed holders.
1With the pinfeed holders open, release the locking tab on the
pinfeed holder opposite the green thumb wheel.
2Adjust the pinfeed holders to align the pins with the paper.
3Close the pinfeed holder.

11
PK80F 80-Column Fixed Mount Printer Quick Start Guide
4Ensure that the paper is smooth (no folds, bulges, bows, etc.)
between the pinfeed holders. Then push the locking tab
down on the pinfeed holder that you adjusted.
1
Thumb wheel
Pinfeed holder Locking tab
Position the Paper
1Open the pinfeed holders outward.
2Take the top edge of the sheet of paper and position it, origi-
nal side facing down, over the pinfeed holder pins.
3Align the first few holes of the paper, on each side of the pa-
per, onto the pinfeed holder pins.
4Close the pinfeed holders.
5Raise the paper bail.
Set the Paper
Do the following to feed the paper into the printer:
1Press, and hold, the Forward button on the user panel to feed
the paper into the printer.
2Lowerthepaperbail.Thetopofthepageshouldbeapproxi-
mately 1/4” (6.4 mm) above the paper bail.
3Close the printer lid. Ensure the paper passes through the
paper slot when the printer starts printing.
Adjusting The Print Head Gap
When the printer is powered On or awakened, the print head
will find home by advancing away from home, then returning to

12 PK80F 80-Column Fixed Mount Printer Quick Start Guide
home, or by returning to home if starting from another location,
such as where it stopped when the last printing job was com-
plete.
When printing is complete, the print head remains where it
stopped with a low hold energy applied to the print head. Fur-
ther printing activity begins from this stopped point. If there is
no activity after ten seconds, the print head returns to its home
positionandisnolongerheldinplace.Iftheprintheadis
moved from this position, the printer will relocate to home posi-
tion before printing again.
The head gap adjuster is near the printer mechanism on the side
opposite the green thumb wheel.The print head adjuster has
five notches between the print head and the platen for different
paper thicknesses.
Verify the thickness of the paper loaded into the printer.
SIf you are using single-sheet forms, set the head gap adjuster
to the third notch away from the paper.
SIf you are using multiple-sheet forms (2-ply or 3-ply), set the
head gap adjuster to the fourth notch away from the paper.
SIf you experience frequent head jams, set the head gap adjust-
er to the fifth notch away from the paper. This may stop the
head jams.
SIf the 2-ply and 3-ply paper have light printing, setting the
gap adjuster to a closer setting darkens the print.
1
5

13
PK80F 80-Column Fixed Mount Printer Quick Start Guide
Check the Power Source
The printer will automatically power down after a configurable
period of inactivity. Activity is either sending data or pressing a
button. The timer resets during printing. You can awaken the
printer either by sending data or pressing the Forward or the
Reverse buttonontheuserpanel.
If there is power, the power LED turns On and the print head
moves to its home or starting position. If the printer emits beeps
and power LED lights up or flashes, observe the number of
beeps and flashes and refer to the Troubleshooting table (see
page 16), the Printer LED table (see page 13), or the PK80 Se-
ries 80-Column User’s Manual p/n: 961-018-004.
If there is no reaction from the printer after pressing a button on
theuserpanel,oronlythepowerLEDblinks,verifythatthe
power cables are properly connected between the printer and its
power source. If neither of these steps “wake” up the problem
printer, then return the printer for service.
SVehicle cable:
Attach the printer to another vehicle power cable.
SAC power:
Plug the printer into another outlet.
Printer LED Indicators
If the power LED is green, but the printer is not printing, press
andholdboththeForward and Reverse buttons. If the power
LED light up, refer to the following table:
Printer Failure Indicators
Sets of Beeps Meaning
1 set of 13 beeps Configuration error.
2 sets of 3 beeps Paper Out.
3 sets of 4 beeps Home switch failure.
4 sets of 2 beeps Head Jam.
4 sets of 4 beeps Flash write error.
12 sets of 12 beeps Operating system software failure.

14 PK80F 80-Column Fixed Mount Printer Quick Start Guide
Printer Self-Test
A Self-Test is performed by pressing and holding the Forward
button through a form feed (more than five lines). If it is still
held down at the end of the form feed, it prints a self-test.
TheresultoftheSelf-Testisaonepagereportwhichishelpful
when diagnosing and troubleshooting printer problems.
Refer to the PK80 Series 80-Column Printer User’s Manual p/n:
961-018-004 for a complete description of the Self-Test report.
Operation Guidelines
Things to Do
nEnsure that your mobile computer remains connected
to the printer throughout a printing operation.
nEnsure the printer cover is closed except during
maintenance procedures or paper loading.
nEnsure that the paper is properly installed.
nDisconnect the printer power cable when jump
starting your vehicle.
nKeep your printer clean.
Things NOT to do
nSpill liquids or food crumbs into the printer.
nSit or stand on the printer.
nUsesolventsorabrasivecleanersonyourprinter.
nRest objects on, under, or against the printer.
nAllow the printer to be knocked over or physically
damaged.
nStart or stop the vehicle engine while printing.
nOverload paper tray (paper jams will occur).
nUse objects to remove paper from between the print
head and the platen (damage to mask spring and print
head will occur).

15
PK80F 80-Column Fixed Mount Printer Quick Start Guide
General Cleaning
Do not use glass cleaners with ammonia.
Permanent damage to the printer cover will occur
if such glass cleaners are used.
Do not use abrasives or solvents (or any product
containing these substances) to clean any part of
the unit. Permanent damage to the printer will
occur if such substances are used.
Never use ketonic solvents (acetone or ketone) or
aromatic solvents (toluene or xylene) to clean any
part of the printer. Doing this can damage the
printer.
Note: MICRO-CLEAN II is the only cleaner rec-
ommended for this purpose. Other cleaners can
damage the case.
Note: GUIDE SHAFT CLEANER is recom-
mended for cleaning your printer guide shafts.
Cleaning the printer guide shaft can reduce the
number of head jams caused by dirt and buildup.
Both cleaners are sold separately. Order these prod-
ucts by calling Intermec Inside Sales Department
1-800-255-6292.
Periodic cleaning helps maintain the appearance and reliability
of the printer. When cleaning the printer, inspect both the out-
side and the inside for obvious signs of damage, wear, or im-
pending failure.
Outside Cleaning
Do not pour liquid cleaners directly on the printer case. Instead,
dampen a soft, lint-free cloth with a quality cleaner and clean
the exterior surfaces with this cloth. Do not use solvent solu-
tions. Inspect all cables and the remote terminal holder or ve-
hicle dock for damage.
Inside Cleaning
Let the printer cool before you clean the inside of
the printer, or you may burn your fingers.

16 PK80F 80-Column Fixed Mount Printer Quick Start Guide
Open the printer cover and inspect the ribbon cartridge and all
visible moving parts on the printer mechanism for signs of wear
or damage.
Use a low-pressure, dry air source, such as “canned air” available
at electronic supply houses and typewriter repair facilities, or a
vacuum, to remove accumulated paper dust from the printer
mechanism.
The printer ribbon contains a special lubricant to ensure that
the fine dot wires inside the print head receive adequate lubrica-
tion. Replace the ribbon frequently to prolong the life of the
print head. The printer requires no additional user-applied lu-
brication.
Troubleshooting
Possible Printer Problems
Printer does not communicate with the mobile comput-
er.
Incorrect protocol selection. Contact Customer Support
800-755-5505.
Printeremits1or2beepsorblinkinggreenlightisthe
only indicator.
Printer mechanism does not have adequate power for printing.
The12voltmaybeunderorovervoltagefault.Errorlightsdo
not flash if you have a high voltage condition.
Check power supply if one is used, adjust supply voltage to
11-15 volts. Check the vehicle charge cable (see the PK80 Se-
ries 80-Column Printer Installation Instructions for informa-
tion.
Printer emits 2 sets of 3 short beeps.
Printer out of paper. Press the Forward button to stop the
beeps. Reload paper.
Printer does not work.
1) No Voltage. Adjust supply voltage to 11-15 volts.
2) Voltage too high or low. Adjust supply voltage to 11-15
volts.
3) No data input. Tighten computer connections.

17
PK80F 80-Column Fixed Mount Printer Quick Start Guide
Possible Printer Problems (continued)
Printer is emitting four sets of two beeps and has
stopped printing.
The printer detected a paper jam during homing. Power Off
the printer, clear the paper jam, then power up the printer.
No paper feed (paper jam). When pulling the paper
toward the roller the paper resists.
1) Paper tray or dashboard mount may be too full. Ensure less
than 200 3-ply sheets are in the paper tray or dashboard
mount.
2) The paper perforation may be torn. Remove the torn paper,
load and center a clean stack of paper, then adjust the pinfold
holders.
3)Thepapermaybewrinkled,creased,moist,orperforations
maybemissing.Replacethepaper.
No paper feed (head jam). When I move the print head
manually from side to side the print head is resistant.
1) Ribbon may be jammed. Remove the ribbon cartridge and
turn knob. If ribbon resists, replace ribbon cartridge.
2) Mask spring may be bent or damaged. Refer to the PK80
Series 80-Column Printer User’s Manual p/n: 961-018-004 for
instructions on replacing the mask spring.
3) Print head gap adjuster may be too low. Adjust the print
head gap.
4) Paper scraps are found in the printer mechanism or around
platen. If the ribbon cartridge bumps against the inside of the
printer, check the white ribbon cable, home position sensor,
and four screws. Remove any paper scraps and do a cleaning.
5) Printer still does not work. Contact Customer Service
800-755-5505.

18 PK80F 80-Column Fixed Mount Printer Quick Start Guide
Specifications
Note: Various print fonts do affect the print speed.
Printer Specifications
Item Spec Detail
Print Speed 230 characters per second (cps)
Weight 11.09 lb (5 kg) printer
Temperature:
Operating
Storage
-4°to +140°F(-20°to +60°C)
-22°to +149°F(-30°to +65°C)
Humidity 90% non-condensing
Electrical:
Voltage
Current
12 volts dc (nominal)
100 mA (sleep mode)
Warranty One year, includes print head. Ex-
tended warranty available.
Global Services and Support
To request technical support, on-site repair service, return your
equipment for factory repair, arrange to have a site survey or
product installation or check on service contract status, you may
select one of the following options:
Technical Support
To request technical support on your Intermec product call
1-800-755-5505.
Global Services and Support
SFactory Repair and On-site Repair
To request a return authorization number for one of our au-
thorized service centers, or to request an on-site repair techni-
cian, call 1-800-755-5505, then select option 1.
STechnical Support
For technical support on your Intermec product, call
1-800-755-5505, then select option 2.
SService Contract Status
To inquire about an existing contract, or to renew a contract,
call 1-800-755-5505, then select option 3.

19
PK80F 80-Column Fixed Mount Printer Quick Start Guide
SSchedule Site Surveys or Installations
To schedule a site survey, or to request a product or system
installation, call 1-800-755-5505, then select option 4.
Web Support
Visit our Web site at http://www.intermec.com to download
many of our current manuals in PDF format.
Visit our technical knowledge base (Knowledge Central) at
http://intermec.custhelp.com to review technical information or
to request technical help for all Intermec products.
Product Warranty
We warrant that Intermec Technologies Corporation products
will be free from defects in manufacturing materials and work-
manship for one (1) year from date of shipment. This one year
warranty applies to the PK80F Printer only.
To Obtain Warranty Service
1Purchaser must obtain a Return Authorization (RA) number
from the Intermec Service Center (1-800-755-5505) within
the warranty period.
2Purchaser will provide a written, detailed description of the
defect.
3The product must be promptly returned to the designated
Intermec Service Center, freight prepaid by Purchaser.
4Upon examination of the product, Intermec must agree that
the defect exists and is covered by this warranty. Warranty
repairs will be completed at the Service Center and returned
to the Purchaser by prepaid surface freight.
The foregoing is a summary of the standard warranty, which
shall be purchaser’s sole remedy. Complete warranty details can
be found in your purchase agreement or obtained from your
local Intermec sales office.
In no event shall Intermec Technologies Corporation nor its
suppliers be liable for any special, consequential or incidental
damages.

20 PK80F 80-Column Fixed Mount Printer Quick Start Guide
Corporate Headquarters
6001 36th Avenue West
Everett, Washington 98203
tel [phone]
fax [phone]
www.intermec.com
*962018021D*
962018021D
PK80 80-Column Printer Quick Start Guide April 2004
E2003 by Intermec Technologies Corporation. All rights reserved.