Phonak Naida L90-UP User manual

Phonak Naída™ L-UP
User Guide
Phonak Naída L-UP
Phonak Naída L-UP Trial

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Wireless hearing aids
Phonak Naída L90-UP
Phonak Naída L70-UP
Phonak Naída L50-UP
Phonak Naída L30-UP
Phonak Naída L-UP Trial
This user guide is valid for:

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Your hearing aid
Hearing aid models
cNaída L-UP (L90/L70/L50/L30)
cNaída L-UP Trial
Earpieces
c
Classic earmold
c
Universal eartip
Battery size
675
675
If no box is checked and you do not know the
model of your hearing aid, please ask your hearing
care professional.

Your hearing aids have been developed by Phonak – a
world leader in hearing solutions based in Zurich,
Switzerland.
These premium products are the result of decades of
research and expertise and are designed with your
well-being in mind. We thank you for making such a great
choice and wish you many years of listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your device. Training
is not required for handling of this device. A hearing care
professional will help set up this device according to your
individual preferences during the tting consultation.
For more information regarding features, benets, set up,
use, maintenance or repairs of your hearing aid and
accessories, please contact your hearing care professional
or the manufacturer representative. Additional
information can be found in the datasheet of your
product.
Phonak - life is on
www.phonak.com

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Contents
Your hearing aid
1. Quick guide 7
2. Parts of the hearing aid 9
Instructions for using the hearing aid
3. Left and right hearing aid markings 10
4. On/O 11
5. Batteries 12
6. Putting on the hearing aid 16
7. Removing the hearing aid 17
8. Multi-function button 18
9. Connectivity overview 19
10. Initial pairing 20
11. Phone calls 23
12. Flight mode 28

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Further information
13. myPhonak and myPhonak Junior apps overview 30
14. Roger™ overview 31
15. Listening in public places 32
16. Environmental conditions 33
17. Care and maintenance 35
18. Exchanging the earpiece 38
19. Service and warranty 39
20. Compliance information 41
21. Information and description of symbols 46
22. Troubleshooting 52
23. Important safety information 54

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1. Quick guide
Left and right hearing aid markings
Changing batteries
1.
Remove the
sticker from the
new battery and
wait 2 minutes.
2.
Open the battery
door. For tamper-
proof battery
doors refer to
chapter 5.2.
3.
Place battery in
the battery door
with the at side
facing upwards.
Blue marking for
left hearing aid.
Red marking for
right hearing aid.

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On/O
Multi-function button
The button has several functions. It
functions as a volume control and/or a
program change depending on the hearing
aid programming. This is indicated in your
individual “Hearing aid instructions”. If
paired with a Bluetooth® enabled phone, a
short press will accept and a long press will
reject an incoming call.
Flight mode
To enter ight mode press the lower part
of the button for 7 seconds while closing
the battery door. To exit ight mode, simply
open and close the battery door again.
OOn
Bluetooth® is a registered trademark owned by the Bluetooth® SIG, Inc.

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2. Parts of the hearing aid
The following pictures show the hearing aid model and
compatible earpieces described in this user guide.
You can identify your personal model by:
• Checking “Your hearing aid details” on page 3.
• Comparing your earpiece and your hearing aid with the
following models
Compatible earpieces
Universal
eartip
Classic
earmold
Naída L-UP / Naída L-UP Trial
Multi-function
button
Hook / sound outlet
Classic earmold (detachable)
Battery door

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3. Left and right hearing aid markings
There is a blue or red marking on the hearing aid to
indicate if it is a left or right hearing aid.
Blue marking for
left hearing aid.
Red marking for
right hearing aid.

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4. On/O
The battery door is also the on/o switch.
1.
Closed battery door =
hearing aid is on
2.
Open battery door =
hearing aid is o
When you switch on the hearing aid you may hear a
start-up melody.

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5. Batteries
2.
Open the
battery door.
3.
Place battery in
the battery door
with the at side
facing upwards.
1.
Remove the
sticker from
the new battery
and wait
2 minutes.
If it is dicult to close the battery door: check that
the battery is inserted correctly and that the at side
is facing upwards. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged. The at side is marked
with a “+” symbol either on the sticker or on the
battery.
If the tamper-proof door is mounted continue to read
the important information below and refer to specic
instructions in chapter 5.2 for inserting the battery.
5.1 Insert battery with a standard battery door

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Replacement battery
This hearing aid requires a size 675 zinc-air battery.
Model
Phonak Naída
L-UP / L-UP Trial
Zinc-air
battery
size
675
Color
marking on
package
blue
IEC
code
PR44
ANSI
code
7003ZD
Please ensure that you use the correct type of battery
in your hearing aid (zinc-air). Please also read chapter
23.2 for further information on product safety.
Low power: You will hear two beeps when the battery is
low. You will have approximately 60 minutes to change
the battery (this can vary, depending on the hearing aid
settings and battery). We recommend that you always
have a new battery on hand.

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2.
Use the tool as a lever
to open the battery door
with force in the
direction of the green
arrow.
1.
Place the tip of the tool in
the small hole at the
bottom of the hearing aid.
5.2 Insert battery with a tamper-proof battery door
This hearing aid can be tted with a tamper-proof battery
door.
Opening the battery doors

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2.
Place the battery in the
battery door with the at
side facing upwards.
1.
Remove the sticker from
the new battery and wait
for 2 minutes.
Inserting the battery
Closing the battery door
The battery is only secured
when the battery door is
closed correctly. Always
check after closing, that the
battery door cannot be
opened by hand.

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6. Putting on the hearing aid
1.
Take the earmold up to your ear
and place the ear canal part into
your ear canal.
6.1 Putting on the hearing aid with
classic earmold
2.
Place the hearing aid behind
your ear.
3.
Insert the upper part of the
earmold into the upper part of
the bowl of your ear.

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7.1 Removing the hearing aid with classic earmold
7. Removing the hearing aid
1.
Lift the hearing aid above the
upper part of your ear.
2.
Grasp the earmold with your
ngers and gently remove it.
Please try to avoid gripping the tube to remove the
hearing aid.

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8. Multi-function button
It functions as, a volume
control and/or a program
change depending on the
hearing aid programming.
This is indicated in your
individual “Hearing aid
instructions”. Please ask your
hearing care professional for
a printout.
The multi-function button has several functions.
If the hearing aid is paired with a Bluetooth® enabled
phone, a short press on the upper or the lower part of the
button will accept an incoming call and a long press will
reject an incoming call – refer to chapter 11.

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9. Connectivity overview
The illustration below shows the connectivity options
available for your hearing aid.
* The TV Connector can be connected to any audio source such as a TV, PC or hi- system.
Bluetooth® enabled
devices
TV Connector
connected to TV*
Roger microphone Phonak RemoteControl

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10. Initial pairing
10.1 Initial pairing to a Bluetooth® enabled device
1.
On your device (e.g. a phone), ensure that Bluetooth®
wireless technology is enabled and search for Bluetooth®
enabled devices in the connectivity setting menu.
2.
Switch on both hearing aids.
You now have 3 minutes
to pair your hearing aids
with your device.
It is only necessary to perform the pairing procedure
once with each device featuring Bluetooth® wireless
technology. After the initial pairing, your hearing aid
will connect automatically to the device. Initial pairing
can take up to 2 minutes.