Phonak CROS User manual

User Guide
Phonak CROS
Behind-the-Ear and In-the-Ear
Phonak CROS transmitter

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1. Welcome 5
2. Important safety information:
Please read before operating your Phonak CROS
system for the rst time 6
Hazard warnings 6
Information on product safety 8
3. Phonak CROS system description 11
4. Step-by-step instructions for using
the Phonak CROS system 16
Step 1. Getting to know your
Phonak CROS transmitter 16
Step 2. Battery preparation 19
Step 3. Inserting the battery 20
Step 4. Turning on the Phonak CROS
transmitter 21
Step 5. Placing the Phonak CROS transmitter 22
Step 6. Adjusting the volume 28
Step 7. Selecting the hearing program 30
Contents

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Step 8. Removing the Phonak CROS
transmitter 31
Step 9. Turning off the Phonak CROS
transmitter 34
Step 10. Changing the battery 35
5. Care and maintenance 36
6. Troubleshooting 39
7. Wireless Accessories and FM systems 41
Wireless Accessories 41
FM systems 41
8. Service and warranty 44
9. Compliance information 46
10. Information and explanation of symbols 49

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Your new Phonak CROS system is a premium Swiss
quality product. It was developed by Phonak, one of
the world‘s leading companies in hearing technology.
Your Phonak CROS system offers the most modern digital
hearing technology currently available on the market.
Please read these user instructions thoroughly in order
to benefit from all the possibilities your new Phonak
CROS system has to offer. With proper use and care, you
will be able enjoy your Phonak CROS system for many
years to come.
If you have any questions, please consult your hearing
care professional.
Phonak - life is on www.phonak.com
1. Welcome
0459

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Please read the information on the following pages
before using your Phonak CROS system.
A Phonak CROS system will not restore normal hearing
and will not prevent or improve a hearing impairment
resulting from organic conditions. Infrequent use of a
Phonak CROS system does not permit a user to attain
full benet from it. The use of a Phonak CROS system is
only part of hearing habilitation and may need to be
supplemented by auditory training and instruction in
lipreading.
2.1Hazard warnings
!Use only Phonak CROS systems that have been
specially programmed for you by your hearing care
professional. Other systems may be ineffective and
may, in certain cases, damage your hearing.
!Changes or modifications to the Phonak CROS system
that were not explicitly approved by Phonak are
not permitted. Such changes may damage your ear
or the hearing system.
2. Important safety information

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!Do not use the hearing aids in explosive areas (mines
or industrial areas with danger of explosions).
!Phonak CROS system batteries are toxic if they are
swallowed! Keep out of reach of children and pets. If
batteries are swallowed, consult your physician
immediately!
!If you feel pain in or behind your ear, if it is inflammed
or if skin irritation and accelerated accumulations
of ear wax occur, please check with your hearing care
professional or physician.
!In very rare cases, the dome can remain in your ear
canal when removing the hearing tube from the ear.
In the unlikely case that the dome does get stuck in
your ear canal, it is strongly recommended to see a
medical practitioner for safe removal.
!Hearing programs in the directional microphone mode
reduce background noises. Please be aware that
warning signals or noises coming from behind, e. g.
cars, are partially or entirely suppressed.

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!The hearing aid contains small parts that can cause
choking, if swallowed by children. Keep out of reach
of children. If swallowed, consult a physician or
hospital immediately.
!External devices may only be connected if they have
been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG.
2.2 Information on product safety
INever immerse your Phonak CROS system in water!
Protect it from excessive moisture. Always remove
your hearing system before showering, bathing,
or swimming.
IYour Phonak CROS H2O is resistant to water, sweat
and dust under the conditions listed in chapter 5.
After exposure to any of these elements the Phonak
CROS H2O must be cleaned and dried, as the hearing
aid contains sensitive electronic parts.
2. Important safety information

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IProtect your Phonak CROS system from heat (never
leave near a window or in the car.) Never use a
microwave or other heating devices to dry your
hearing system. Ask your hearing care professional
about suitable drying methods.
IWhen you are not using your Phonak CROS system,
leave the battery compartment open so that any
moisture can evaporate. Make sure that you always
completely dry your Phonak CROS system after use.
Store the Phonak CROS system in a safe, dry and
clean place.
IDo not drop your Phonak CROS system! Dropping
onto a hard surface can damage your Phonak CROS
system.
IAlways use new batteries for your Phonak CROS
system. You can return used batteries to your hearing
care professional.
IRemove the battery if you are not using your
Phonak CROS system for a long period of time.

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2. Important safety information
IX-ray radiation (e. g. CT scans, MRI scans) may
adversely affect the correct functioning of your
Phonak CROS systems. We recommend that you
remove them before undergoing X-ray procedures and
keep them outside the room.
IDo not use your Phonak CROS system in areas where
electronic equipment is prohibited.
IIn the event that Phonak CROS accidentally falls
off the ear, an acoustical alert ( ) will indicate
that the connection between the Phonak CROS and
the hearing instrument is broken.