Invenco G6-400 User manual

G6-400 Installation Guide
DCV-00668 S2 R01
February 9, 2023
S2 Security Level Guide
No restrictions apply: customer-facing document.

DCV-00668 S2 R01 ii
Table of Contents
Table of Contents..................................................................................................................................ii
Chapter 1. Introduction.........................................................................................................................1
1.1. Product Model and Rating...............................................................................................1
1.2. Where Can the G6-400 be Installed? .............................................................................1
Chapter 2. Safety & Compliance Information.....................................................................................2
2.1. Preliminary Precautions..................................................................................................2
2.2. Safely Accessing a Fuel Pump .......................................................................................2
Evacuation and Barricading............................................................................................2
Total Electrical Shut-Off..................................................................................................2
Read the Manual.............................................................................................................2
2.3. Follow the Regulations....................................................................................................3
2.4. Replacement Parts..........................................................................................................3
2.5. Safety Symbols and Warning Words ..............................................................................3
2.6. Prevent Explosions and Fires .........................................................................................3
No Open Flames.............................................................................................................4
No Sparks - No Smoking.................................................................................................4
2.7. Working Alone.................................................................................................................4
Best Practice...................................................................................................................4
Safety First!.....................................................................................................................4
Installer Certification........................................................................................................4
2.8. Safety First: Working with Electricity...............................................................................5
2.9. Hazardous Materials .......................................................................................................5
2.10. In an Emergency.............................................................................................................5
2.11. Computer Programs and Documentation .......................................................................6
Chapter 3. Approvals............................................................................................................................7
3.1. European Directives........................................................................................................8
3.2. UK Conformity Assessed................................................................................................8
3.3. Australia and New Zealand Compliance.........................................................................9
3.4. FCC.................................................................................................................................9
3.5. Industry Canada Compliance Statements ......................................................................9
3.6. Hazardous Locations ....................................................................................................10
Chapter 4. Product Features..............................................................................................................11
4.1. Location of Features .....................................................................................................11
Chapter 5. Accessories.......................................................................................................................13
5.1. In the box.......................................................................................................................13
Consumables ................................................................................................................13
Chapter 6. Location of Mounting Points...........................................................................................14
Chapter 7. Installation.........................................................................................................................15
7.1. Installing a Brand New OPT..........................................................................................15
Chapter 8. Tools Required to Mount the G6-400..............................................................................19
8.1. Environment..................................................................................................................19
Chapter 9. Installing into a New Pump or Cabinet...........................................................................20
Chapter 10. Upgrading an Existing Invenco OPT............................................................................22
Chapter 11. Power Supply Considerations.......................................................................................23
Chapter 12. G6-400 Wiring..................................................................................................................24
12.1. Protective Earth.............................................................................................................24
12.2. Ethernet LAN.................................................................................................................24
12.3. DC Power Supply..........................................................................................................25

DCV-00668 S2 R01 iii
Chapter 13. Main Power Supply Wiring ............................................................................................26
Chapter 14. Wiring Completion..........................................................................................................27
Chapter 15. First Power-Up................................................................................................................28
15.1. Normal Start-Up ............................................................................................................28
15.2. Edit Configuration..........................................................................................................29
Chapter 16. Tamper-Detection...........................................................................................................30
Chapter 17. Basic Maintenance .........................................................................................................31
17.1. Cleaning........................................................................................................................31
Chapter 18. How to Load Paper.........................................................................................................32
Chapter 19. Clearing a Paper Jam.....................................................................................................35
Chapter 20. Security Checks..............................................................................................................37
20.1. Built in Security..............................................................................................................37
20.2. Extra Security Checks...................................................................................................37
20.3. Escalation......................................................................................................................37
Security Checks ..................................................................................................................................38
20.4. Keypad..........................................................................................................................38
20.5. Card-Reader Slot and Contactless Reader ..................................................................38
Chapter 21. Removal & Reinstallation ..............................................................................................40
21.1. How to Uninstall a G6-400............................................................................................40
21.2. How to Reinstall a G6-400............................................................................................40
Chapter 22. Drawings..........................................................................................................................41
22.1. Dimensions....................................................................................................................41
Chapter 23. Mounting –New Installation..........................................................................................44
Chapter 24. Typical Wiring.................................................................................................................46
Chapter 25. Optional Privacy Shield .................................................................................................47
Chapter 26. Release History...............................................................................................................48

Chapter 1. Introduction
The G6-400 Outdoor Payment Terminal (OPT) is designed to be durable and tough, yet simple and
secure to use.
To get the best use out of the G6-400, it should be installed correctly and properly maintained.
This guide will walk you through installation and correct care for your new G6-400.
G6-400: 24 Vdc, 1.5 A, Class 2 or LPS
Note: If you are installing an OPT using an approved retrofit kit, the instructions with the kit supersede
the instructions in this guide.
1.1. Product Model and Rating
G6-400: 24 Vdc, 1.5 A, Class 2 or LPS
1.2. Where Can the G6-400 be Installed?
The G6-400 is a multi-purpose Outdoor Payment Terminal (OPT) designed for unattended use.
It operates in a range of outdoor environments in temperatures from -30°C (-22°F) through to +70°C
(158°F)
It has been primarily designed for fuel station forecourts but can be installed into any physically secure
cabinet that has been designed for the intended environment.
Because it’s usually used in fuel stations, this guide explains the requirements for mounting it into a fuel
pump-head, however the steps are applicable to any cabinet.
Specific steps and precautions for pump head installation are highlighted.
Please, always use safety precautions when installing our products.

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Chapter 2. Safety & Compliance Information
STOP There are hazards and safety precautions associated with installing, inspecting, maintaining or
servicing this product.
Important: Before you start, READ! You need to understand the safety information in this manual.
Hazards and safety precautions for tasks are always listed.
Fire, explosion or electrical shock could occur and cause death or serious injury if these safe service
procedures are not followed.
2.1. Preliminary Precautions
Fuel stations can be a dangerous place to work - there are flammable fuels, vapours and high voltages.
You should only install, inspect, maintain or service this equipment when you are fully trained and
authorized to do so.
2.2. Safely Accessing a Fuel Pump
Evacuation and Barricading
If you need to access a pump/dispenser head, then you must:
•Evacuate all unauthorized persons and vehicles.
•Use safety tape or cones as a barricade to the affected unit(s).
Total Electrical Shut-Off
Before accessing the electrical components or the electronics of a pump/dispenser, you must carry out
a total electrical shut-off of that unit.
To shut off electricity find the switch or circuit breaker and turn it to the “off” position.
If you can’t turn off the power, STOP. Do not continue until the electricity has been safely turned off by
you or someone else.
Read the Manual
Read, understand and follow this manual and any other labels or related materials supplied with this
equipment. If you do not understand a procedure, call an Invenco-authorized service contractor.
Warning: For your own safety and that of others, you must understand the procedures before
beginning work.

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2.3. Follow the Regulations
Regulations exist to keep everyone safe.
You are expected to follow:
•OSH regulations.
•National regulations and codes.
•State regulations and codes.
•Local regulations and codes.
Note: If you do not install, inspect, maintain or service this equipment in accordance with these codes,
regulations and standards, it may affect the safe use and operation of the equipment, or lead to legal
citations with penalties.
2.4. Replacement Parts
Use only genuine Invenco supplied replacement parts on your installation.
Using parts other than genuine Invenco supplied replacement parts could create a safety hazard and
violate local regulations.
2.5. Safety Symbols and Warning Words
Throughout this guide you will see warnings and notes in boxes like below. These are used to let you
know when you need to take extra caution in order to avoid hazards and/or potential injury to yourself
or another person.
Always follow these instructions!
Warning: This alerts you to a hazard or unsafe practice that could result in death or serious injury.
Note: This designates a hazard or unsafe practice which may result in minor injury or a legal issue.
2.6. Prevent Explosions and Fires
Fuels and their vapours will become explosive if ignited.
All fuels cause vapours when they are exposed to air and transferred between containers; spilled or
leaking fuels cause even more vapours.
When a customer’s tank is filled, vapours leak into the air around the tank and island, and these vapours
can potentially catch fire or explode if they are exposed to a spark or flame.

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This is why every single person on a fuel station forecourt must be aware of the danger of sparks and
open flames and take precautions to avoid explosions and fires.
No Open Flames
Open flames from matches, lighters, welding torches or other sources can ignite the fuel and vapours
present on forecourts.
There should never be an open flame on a fuel station forecourt for any reason.
No Sparks - No Smoking
Sparks can also start a fire or cause an explosion on a forecourt. Be safety conscious!
Do not:
1. Smoke.
2. Light a match.
3. Use a lighter.
4. Use a mobile phone outside of your car.
5. Start or use power tools.
6. Create a flame of any kind.
Also beware of:
1. Static electricity.
Always touch the metal of your vehicle after you get out of it to discharge any electrostatic charge before
you approach the dispenser island.
2.7. Working Alone
Best Practice
Always work with at least two people if possible; one to actively work and one as an assistant/backup.
Ideally if you are working around high voltages, the backup/assistant should be trained in providing
Cardiopulmonary Resuscitation (CPR).
Safety First!
Whether working alone or with someone else:
1. Advise station personnel where you will be working.
2. Warn station personnel not to turn the power back on while you are working on the equipment.
3. Use the OSH tag out and lock out procedures.
If you are not familiar with this requirement, refer to the information in the service manual and the
OSH documentation.
Installer Certification

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Many countries’ authorities require people working in hazardous environments to hold additional
qualifications that prove they are suitably skilled to perform work on fuel station forecourts.
Please ensure that you have the relevant certifications and that they are current, before attending to
any site to perform installation work.
2.8. Safety First: Working with Electricity
Always:
1. Use safe and established practices.
2. Follow OSH Lock-Out and Tag-Out requirements before carrying out any service or installation
work.
3. Check all devices before use.
•Is the wiring in good condition?
•Is the grounding connection firmly attached?
•Are all sealing devices and compounds in tact and in place?
Never:
1. Use devices if they have any damage.
2. Skip over safety procedures for any reason.
•Faulty wiring or unsafe procedures can cause a fire, explosion or electrical shock.
Station employees and service contractors must understand and comply with these guidelines
completely to ensure safety while the equipment is down.
2.9. Hazardous Materials
Some materials present inside electronic enclosures may present a health hazard if not handled
correctly.
•Always wear gloves if practical to do so.
•Keep your hands away from your eyes and mouth during installation.
•Wash your hands as soon as possible.
2.10. In an Emergency
Contact your country’s emergency number immediately.
Emergency personnel will need the following information:
•Location of accident (e.g. address, front/back of building).
•Nature of accident (e.g. possible heart attack, run over by car, burns).
•Approximate age of victim (e.g. baby, teenager, middle-age, elderly).
•Whether or not victim has received first aid (e.g. stopped bleeding by pressure).
•Whether or not victim has vomited (e.g. if swallowed or inhaled something).
Warning: Oxygen may be needed at scene if gasoline has been ingested or inhaled. Seek medical
advice immediately.

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2.11. Computer Programs and Documentation
All Invenco Group Ltd. computer programs (including software on discs and within memory chips) and
documentation are copyrighted by, and shall remain the property of, Invenco Group Ltd. Such computer
programs and documents may contain trade secret information.
The duplication, disclosure, modification, or unauthorized use of computer programs or documentation
is strictly prohibited unless otherwise licensed by Invenco Group Ltd.

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Chapter 3. Approvals
Invenco develops and maintains its hardware and software products using industry-standard quality
processes and is audited by the MasterCard TQM (Terminal Quality Management) scheme.
The G6-400 OPT has the following approvals:
Hazardous Location Safety Certification
CSA C22.2 No. 213-17 (Hazardous location safety –Class I Division 2).
UL 121201 and CAN/CSA C22.2 No. 213-17, Non-incendive Electrical Equipment (Class I Division 2,
Groups A, B, C
and D).
USA: AZOW2.E480135.
Canada: AZOW8.E480135.
ATEX Certification (Potentially Explosive Atmospheres)
EN IEC 60079-0
EN IEC 60079-7
EN 60079-11
Ordinary Location Safety Certification
IEC/EN/AS/NZS/UL 62368-1 & CSA C22.2 No. 62368-1-14 (Safety - Audio/video, information, and
communication technology equipment).
USA: AZO2.E469526.
Canada: AZOT8.E469526.
Retrofit Safety Certification
UL 1238, UL 87 & CSA C22.2 No. 213-17, CSA B346-M1980, CSA C22.2 No. 22 (Retrofit assemblies).
USA: ERKQ.MH61528.
Canada: ERKQ7.MH61528.

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EMC
EN 300 300 & ETSI 301 489-3 (in conjunction with ETSI 301 489-1) for Radio.
FCC certification 47 CFR Part 15C.
IC certification (RSS-Gen & RSS-210).
SIRIM (Malaysia) certified: HIDM20000040.
Environmental Compliance:
RoHS compliance with Directive 2011/65/EU & Commission delegated directive (EU) 2015/863 and
The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment
Regulations 2012.
EMV Certification
The terminal is certified by EMV Co for EMV L1 Contact , L2 Contact, L1 Contactless.
It also has certifications for performing EMV transactions as defined by Visa, Mastercard,
Discover, Amex, Interac, JCB, CUP, ECB and Pure schemes.
PCI Certification:
This terminal is compliant to PCI -PTS -POI - PCI 6.x.
3.1. European Directives
The G6-400 complies with the necessary European Directives for the CE mark.
3.2. UK Conformity Assessed
The G6-400 complies with the necessary UK Conformity Assessments for the UKCA mark.

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3.3. Australia and New Zealand Compliance
The G6-400 complies with the necessary Australia and New Zealand compliance requirements for the
RCM mark.
3.4. FCC
FCC ID: 2AC7B-G6400OPT
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
Note: The grantee is not responsible for any changes or modifications not expressly approved by the
party responsible for compliance. Such modifications could void the user’s authority to operate the
equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
3.5. Industry Canada Compliance Statements
IC ID: 12614A-G6400
This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following
two conditions:
1. This device may not cause interference; and

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2. This device must accept any interference, including interference that may cause undesired operation
of the device.
Le resent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts
de licence.L’exploitation est autorisée aux deux conditions suivantes:
1. l’appareil ne doit pas produire de brouillage, et
2. l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d’en compromettre le fonctionnement.
3.6. Hazardous Locations
The G6-400 is suitable for use in Class I, Division 2, Group D, Temperature Class T4 OR non-hazardous
locations only.
WARNING: EXPLOSION HAZARD –Do not connect or disconnect equipment unless power has
been removed or the area is known to be non-hazardous.
WARNING: EXPLOSION HAZARD –Substitution of any components may impair suitability for Class
I, Division 2.
WARNING: EXPLOSION HAZARD –Batteries must only be changed in an area known to be non-
hazardous.
Please refer to “DCV-00119 G6 OPT Control Drawing” for further information on installation in a Class
I, Division 2 hazardous location. Also refer to the ANSI/NFPA70 (US National Electrical Code) and
ANS/ISA RP12.06.01 (Wiring Methods for Hazardous Locations).

Chapter 4. Product Features
4.1. Location of Features
Fig. 4.1: G6-400 Front Features

DCV-00668 S2 R01 12
Fig. 4.2: G6-400 Rear Features
Note: To ensure safe and optimal operation of the device:
•The maximum total load current of the 4 USB Ports should be limited to a total of 2A.
•The maximum load current per USB Port should be limited to 1A.

Chapter 5. Accessories
5.1. In the box
Inside the box is a small Printer Chute Plug which is used when cleaning the G6-400 Unit with water.
Use the Printer Chute Plug to block the paper chute so the water does not travel up through the opening.
Fig 5.1 Printer Chute Plug
Consumables
If the G6-400 has a printer fitted, then a roll of paper should be installed (see Chapter 17).
Invenco’s recommended paper is part number CP0002. The specification for this paper is:
•Thermal paper, top-coated (BPA free can be used)
•Paper weight = 60 to 80gsm
•Width = 57 ± 1 mm
•Roll Diameter = 110mm max
•Core Diameter = 12mm
•Recommended Suppliers
oNippon Paper
▪TF60KS-E
oOji Paper
▪FTP-020PU001 (58mm)
▪PD105R
▪FTP-020P0701 (58mm)
Use good-quality paper in the G6-400 to reduce the build-up of dust and fibres, and to extend the life
of the printer.

DCV-00668 S2 R01 14
Chapter 6. Location of Mounting Points
Each mounting point has an M4 threaded brass insert. The maximum depth into the G6-400 case is
8mm.
See the Drawings at the end of this guide for panel cut-out information.
Fig. 6.1: Location of mounting points.

Chapter 7. Installation
7.1. Installing a Brand New OPT
In most cases a new installation must be done by the pump manufacturer, not a third party. Each pump
has safety certifications that can be invalidated if anyone other than the manufacturer modifies it.
Before a G6-400 can be installed, the pump enclosure must meet the following standards:
1. Fire.
The enclosure must be designed to meet the requirements of ISO/EN 60950-1 for fire
enclosures.
2. ATEX (Explosive Atmospheres).
The G6-400 has openings that prevent it being gas-tight. Because of this, it should be installed
away from all hazards. Refer to local laws and regulations for hazardous zones to work out the
best mounting place for the G6-400. The pump or cabinet that the G6-340 is mounted in should
also be designed to prevent a dangerous build-up of explosive gases.
3. Security.
The pump or cabinet should offer physical security to protect the public from the hazards within,
and to reduce the ability of anyone to tamper with the OPT.
4. Power & Data.
a. The pump or cabinet must provide mains power. The requirements are:
i. A permanently wired connection or a socket to plug it into.
ii. A protective earth connection.
iii. The outlet may be switched if it is a socket, and must be switched if it is permanently
wired.
iv. We recommend one Power Supply Unit (PSU) per G6-400. The use of two G6-400s on a
single PSU may lead to erratic start up behaviour and is not recommended.
b. The pump or cabinet must provide an Ethernet data connection. The requirements are:
v. Capable of at least 10Mbps (preferably 100Mbps).
vi. The connection must be either a socket into which a standard Ethernet patch cable can
be connected, or a cable that is terminated in a standard RJ45 plug suitable for direct
connection into the OPT LAN socket.
vii. Minimum cable standard should be Cat5e.
c. The enclosure may provide an alternative data connection for terminals that have optional
communications modules installed. Please consult with Invenco for what options are available.

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5. Accessibility.
The enclosure must be designed and mounted so that disabled persons are able to operate the
OPT. Height must be compliant with PCI 6.X standards. The G6-400 has an optional ADA kit
that can be purchased and installed if required in order to meet this compliance.
6. Materials.
The enclosure and all its components must be constructed of durable materials suitable for the
intended location.
7. Door cut-out.
d. Use the wireframe in Chapter 22 Drawings at the end of this manual to determine the extra
space required for the front of the terminal (the terminal is larger than cut-out).
e. The edge of the cut-outs should be smooth and free of burrs, and the surface of the door around
the cut-out should be clean, and planar within ± 1mm.
8. Water Tightness.
The G6-400 is rated for IP66 for the front except the printer which is IP54 .
The parts sitting inside the pump/pedestal enclosure are designed to reduce the likelihood of rain
splashes entering the electronics but the enclosure must provide protection from water.
The door should have a water seal against the enclosure, and there should be good drainage
and/or a system to reduce excessive condensation build-up and dripping.
9. Protection from Weather Extremes. | While the G6-400 is intended for use outdoors, exposure
to direct sunlight and/or heavy rain can affect customers’ experience using the product. | The
pump or enclosure should provide a canopy that prevents the OPT from being exposed to direct
sunlight and heavy rain. | If the OPT cannot be protected from direct sunlight, a warning sign
should be provided close to the OPT advising that the screen may become too hot to touch.
10. In humid climates where the temperature regularly falls below 5°C it is probable that occasional
condensation will occur overnight inside the OPT cabinet, which can cause printer paper jams. In
this case, it is recommended, in the absence of any other heat source, that a thermostatic heater
is installed inside the cabinet, with attention to possible overheating.
11. Placement.
The G6-400 should be installed in an upright (vertical) position, or in accordance with instructions
for an Invenco supplied Retrofit Kit.
12. Hinging.
Use the following diagrams as a guide when designing an enclosure and/or door to house the G6-
400. This will ensure there is a clearance between the G6-400 housing and the opening.
Note: Invenco Recommends Right-side hinging only. Hinging on the left side may cause cables
to be pulled out.

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Hinging Option 1 –Side Hinge (recommended)
For models without an internal printer, or for models with a printer where the paper has been mounted
with the spindle moving right to left through the paper roll (with the point to the center of the terminal):
Fig. 7.1: G6-400 Side hinging diagram, spindle pointed left or with no printer.