IQ Gate Systems IntelliSwing IQ-500-S Quick guide

IQ Gate Systems
www.iqgatesystems.com
www.iqgatesystems.comwww.iqgatesystems.com
www.iqgatesystems.com
IntelliSwing IQ-500-S Installation And
Instruction Manual
UL 325 Compliant
ETL Listed
REV. H
12/2012
www.iqgatesystems.com
1-801-455-7961

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IQ Gate Systems
Warranty Information
This document pertains to all IQ Gate Systems manufactured products. All products that
are sold, but not manufactured by IQ Gate Systems are not covered under this warranty.
The following warranty covers models including but not limited to:
IQ-50 / IntelliSwing IQ-50-H Series**
IQ-500 / IntelliSwing IQ-500-S / / IntelliSwing IQ-500-S-MC2
IQ-500c
IQ-5000 / IntelliSlide IQ-5000-S / IntelliSlide IQ-5000-S-MC2
IQ-12B
IQ Gate Systems reserves the right to alter its warranty coverage and models including
coverage duration without prior notification.
Limited Warranty
**IQ Gate Systems model IQ-50 / IntelliSwing IQ-50-H Series linear gate operator is covered by the following warranty for a period of two
years (24 months) from the date of original purchase.
IQ Gate Systems new products, not including the IQ-50 linear actuator, are warranted to be free of defects in material or workmanship for a
period of three years, (36 months), from the date of purchase. This warranty does not cover aesthetical defects in materials. This
warranty extends only to wholesale customers who buy direct from IQ Gate Systems or through IQ Gate Systems normal distribution
channels. This warranty also only covers and is extended to products that are manufactured by IQ Gate Systems. IQ Gate Systems does
not warrant any products in any way to the end user consumer. Consumers must obtain warranty information from the selling dealer
and/or installer as to the nature of the dealer’s warranty, if any. All contact to IQ Gate Systems from the end user consumer will be referred
to the consumer’s selling dealer and/or installer. There are no obligations and/or liabilities on the part of IQ Gate Systems for
consequential damages arising out of or in connection with use or performance of IQ Gate Systems products or other indirect damages
with respect to loss of property, revenue, or profit, or cost of removal, installation, or reinstallation. Any use or change to IQ Gate Systems
products not expressly approved by the manufacturer, and performed by an authorized dealer/installer will immediately void the warranty.
All implied warranties, including warranties for marketability as well as implied warranties for suitability, are valid only until the warranty
expires or is voided, whichever comes first.
This IQ Gate Systems Limited Warranty is in lieu of all other warranties express or implied and all IQ Gate Systems warranties are subject,
but not limited, to the following conditions.
NEW PRODUCT POLICY
1. The products must be properly installed as specified; and maintained or used as intended.
2. Cause of product failure is not due to vandalism or malicious mischief, improper installation, abnormal physical or electrical stress, lightning, power
surges, misuse, negligence, accidents, or Natural disasters. Normal “wear and tear” from use of equipment is not covered under warranty
3. Warranty is immediately null and void if the product has been altered, repaired, or modified without express written authorization from
IQ Gate Systems Technical Department, with such authorization given only to manufacturer approved dealer/installers.
4. Under no circumstances will IQ Gate Systems honor warranty on any product found to have been altered, repaired, and/or modified by the end-
user consumer.
5. IQ Gate Systems reserves the right to repair the product, or replace a warranted product with a like product of equal value in the event original
product cannot be repaired.
6. Distributors and/or Dealer-Installer must first obtain a Return Merchandise Authorization (RMA) number from IQ Gate Systems Technical
Department before returning any product to factory for repair, whether under warranty or not. No returns accepted without RMA.
7. Return Merchandise Authorization (RMA) numbers will not be issued to the end-user consumers. Consumers must contact their selling dealer-
installer for any/all warranty issues.
8. Distributor and/or Dealer-Installer are responsible for all shipping charges, incl. freight and insurance fees, for products shipped to IQ Gate
Systems repair center.
9. IQ Gate Systems warranty does not guarantee any product to be free of operation error or service interruption in any way during the course of
daily product operation.
10. IQ Gate Systems is not responsible for time, travel, and/or labor costs of any distributor and/or dealer-installer, including but not limited to, any
expenses to install, uninstall or reinstall hardware/software/firmware related to warranty issues, product enhancements, or product failures.

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IQ GATE SYSTEMS NON-WARRANTY REPAIR LIMITED WARRANTY
NON-WARRANTY REPAIR POLICY
IQ Gate Systems warrants repairs to be free of defects in material or workmanship for a period of three (3) months from the date of repair and
invoice. This warranty extends only to wholesale customers who buy direct from IQ Gate Systems or through IQ Gate Systems normal
distribution channels. Consumers must obtain warranty information from the selling dealer and/or installer as to the nature of the dealer’s
warranty, if any. All contact to IQ Gate Systems from the end user consumer will be referred to the consumer’s selling dealer and/or
installer.
This IQ Gate Systems Limited Warranty is in lieu of all other warranties express or implied and all IQ Gate Systems warranties are subject, but
not limited, to the following conditions.
1. The products must be properly re-installed as specified; and maintained or used as intended.
2. Cause of repaired product failure is not due to vandalism or malicious mischief, improper installation, abnormal physical or electrical stress,
lightning, power surges, misuse, negligence, accidents, or Natural disasters.
3. Warranty is immediately null and void if the product has been altered, repaired, or modified without express written authorization from
IQ Gate Systems Technical Department, with such authorization given only to manufacturer approved dealer/installers.
4. Under no circumstances will IQ Gate Systems honor warranty of any product found to have been altered, repaired, and/or modified by
the end-user consumer.
5. IQ Gate Systems reserves the right to replace a previously repaired product with a like product of equal value in the event of repair failure,
provided repair failure occurs within the specified warranty period.
6. Distributors and/or Dealer-Installer must first obtain a Return Merchandise Authorization (RMA) number from IQ Gate Systems Technical
Department before returning any product to factory for non-warranty repair. No repair returns accepted without RMA.
7. Return Merchandise Authorization (RMA) numbers will not be issued to the end-user consumers. Consumers must contact their selling dealer-
installer for any/all warranty issues.
8. Distributor and/or Dealer-Installer are responsible for all shipping charges, incl. freight and insurance fees, for products shipped to IQ Gate
Systems repair center.
9. IQ Gate Systems warranty does not guarantee any product, new or repaired, to be free of operation error or service interruption in any
way during the course of daily product operation
10. IQ Gate Systems is not responsible for time, travel, and/or labor costs of any distributor and/or dealer-installer, including but not limited
to, any expenses to install, uninstall or reinstall hardware/software/firmware related to warranty issues, product enhancements, or product failures.
IMPORTANT REPAIR NOTE: IQ Gate Systems will perform a factory physical evaluation of all products submitted for repair at receipt of item, and
reserves the right to decline repairs after said physical evaluation. In the event a returned product is deemed ineligible for repair; the product will be
returned to sender via common carrier ground at IQ Gate Systems expense. NO RETURNS WILL BE REPAIRED, CREDITED, OR RETURNED
WITHOUT THE RMA# THAT WAS ISSUED FOR THE MENTIONED PRODUCT FROM IQ GATE SYSTEMS.
IQ Gate Systems: IQ-500 Installation
IQ-500 Capacities:
Swing gates that are up to 20 feet in length and 1000 lbs.
!
Warning: Do not install this gate operator if you
don’t have experience or proper training with gate operators

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Important Safety Instructions
WARNING –
TO REDUCE THE RISK OF INJURY OR DEATH - READ AND FOLLOW ALL INSTRUCTIONS.
Never let children operate or play with gate controls. Keep the remote control away from children.
Always keep people and objects away from the gate. NO ONE SHOULD CROSS THE PATH OF THE
MOVING GATE.
Test the gate operator monthly. The gate MUST reverse on contact with a rigid object or stop when an
object activates the non-contact sensors. After adjusting the force or the limit of travel, retest the gate
operator. Failure to adjust and retest the gate operator properly can increase the risk of injury or death.
Use the emergency release only when the gate is not moving. Make sure that all power to the gate
operator is off.
KEEP GATES PROPERLY MAINTAINED. Read the owner’s manual. Have a qualified service person
make repairs to gate hardware.
The entrance is for vehicles only. Pedestrians must use separate entrance.
SAVE THESE INSTRUCTIONS.
Warning: To reduce the risk of injury or death, please read the following:
1. Read, follow and understand all instructions
2. The automated gate is not for pedestrian use
3. Do not activate your gate operator unless it is in sight and you can determine that it will travel without
interfering with any objects or persons. Always keep people and objects away from the gate and its area
of travel
4. Keep all access devices such as key switches, push buttons, and telephone entry systems away from
the gate. The recommended distance is a minimum of 10 feet.
5. Make sure that all warning signs have been attached and that the operator has been installed
correctly
6. If edges and photoelectric sensors have been installed, they should be tested for proper operation.
7. Keep gates properly maintained. Grease and lubricate all hinges and brackets to prevent binding and
unnecessary friction.
8. Have the operator tested and serviced by a qualified and experienced technician. The gate should
respond and reverse to all obstructions both inherently and externally
9. Disconnect the operator only when it is not in motion

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10.DO NOT turn on the automatic close timer unless the gate is equipped with at least one non-contact
external obstruction sensor, e.g., a photo electric beam, a vehicle loop, etc.
The IQ-500 is a residential/commercial swing gate operator
1) Install the gate operator only when:
•The operator is appropriate for the construction of the gate (see the ASTM F2200 standard) and
the usage UL Class of the gate,
•It is recommended that all openings of a swing gate are guarded or screened from the bottom of
the gate to a minimum of 4 feet (1.22 m) above the ground to prevent a 2-1/4 inch (57.2 mm)
diameter sphere from passing through the openings anywhere in the gate, and in that portion of
the adjacent fence that the gate covers in the open position,
•Guarding is supplied for exposed hinges
•The bottom of the gate has been constructed so that a “raking” action has been eliminated
•All exposed pinch points are eliminated or guarded
2) The operator is intended for installation only on gates used for vehicles. Pedestrians must be supplied with a
separate access opening.
3) The gate must be installed in a location so that enough clearance is supplied between the gate and adjacent
structures when opening and closing to reduce the risk of entrapment. Swinging gates shall not open “into”
public access areas.
RESIDENTIAL VEHICULAR GATE OPERATOR
CLASS I – A vehicular gate operator (or system) intended for use
in a home of one-to four single family dwelling, or a garage or
parking area associated therewith.
COMMERCIAL/GENERAL ACCESS VEHICULAR GATE OPERATOR
CLASS II – A vehicular gate operator (or system) intended for use
in a commercial location or building such as a multi-family housing
unit (five or more single family units), hotel, garages, retail
store, or other building servicing the general public.
INDUSTRIAL/LIMITED ACCESS VEHICULAR GATE OPERATOR
CLASS III – A vehicular gate operator (or system) intended for
use in an industrial location or building such as a factory or
loading dock area or other locations not intended to service the
general public.
RESTRICTED ACCESS VEHICULAR GATE OPERATOR
CLASS IV – A vehicular gate operator (or system) intended for
use in a guarded industrial location or building such as an airport
security area or other restricted access locations not servicing
the general public, in which unauthorized access is prevented
via supervision by security personnel.

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4) The gate must be properly installed and work freely in both directions prior to the installation of the gate
operator. Do not increase the operator amperage levels beyond the required operable amounts to compensate
for a damaged gate.
5) For gate operators utilizing Type D protection:
•The gate operator controls must be placed so that the user has full view of the gate area when the
gate is moving,
•The placard be placed adjacent to the controls,
•An automatic closing device (such as a timer, loop sensor, or similar device) shall not be
employed
•No other activation device shall be connected.
6) Controls must be far enough from the gate so that the user is prevented from coming in contact with the gate
while operating the controls. Controls intended to be used to reset an operator after 2 sequential activations of
the entrapment protection device or devices must be located in the line-of-sight of the gate. Outdoor or easily
accessible controls shall have a security feature to prevent unauthorized use.
7) All warning signs and placards must be installed where visible in the area of the gate. A minimum of two
placards shall be installed. A placard is to be installed in the area of each side of the gate and be visible to
persons located on the side of the gate on which the placard is installed.
8) For gate operators utilizing a non-contact sensor such as a photo beam:
•See instructions on the placement of non-contact sensors for each type of application,
•Care shall be exercised to reduce the risk of nuisance tripping, such as when a vehicle, trips the
sensor while the gate is still moving
•One or more non-contact sensors shall be located where the risk of entrapment or obstruction
exists, such as the perimeter reachable by a moving gate or barrier.
9) For a gate operator utilizing a contact sensor such as an edge sensor:
•One or more contact sensors shall be located where the risk of entrapment or obstruction exists,
such as at the leading edge, trailing edge, and post mounted both inside and outside of a
vehicular horizontal Swing gate.
•One or more contact sensors shall be located at the bottom edge of a vehicular vertical lift gate.
•One or more contact sensors shall be located at the pinch point of a vehicular vertical pivot gate.
•A hardwired contact sensor shall be located and its wiring arranged so that the communication
between the sensor and the gate operator is not subjected to mechanical damage.

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•A wireless contact sensor such as one that transmits radio frequency (RF) signals to the gate
operator for entrapment protection functions shall be located where the transmission of the signals
are not obstructed or impeded by building structures, natural landscaping or similar obstruction. A
wireless contact sensor shall function under the intended end-use conditions.
Before installation:
•Read and follow all instructions
•Verify that the IQ Gate Systems operator that is being installed is the correct operator for the gate.
•Make sure that the gate has been properly installed and swings freely and level throughout its travel.
Repair or replace any damaged or unsafe hardware. A gate that swings free of friction and binding will
greatly increase the life of the gate operator.
•Review the operation of the system and the customers needs to make the installation as easy and
efficient as possible.
•This gate operator is intended for vehicular gates only. A separate entrance must be provided for
pedestrian use.
•Please conform with the UL and ASTM standards on building safe and approved gates
During installation:
•Install the gate operator on the secured side of the property and away from public access.
•Be mindful of moving parts and pinch points. Avoid close proximities.
•Installation of contact and non-contact sensors such as edges and photoelectric sensors is suggested to
enhance the prevention of entrapment.

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•Determine the best level of open and close force for the installation. An improper level will defeat the
inherent current sensing purpose and make the installation unsafe. By utilizing the “Motor Diagnostic”
feature; proper and accurate levels can be obtained when adjusting the open and close force settings.
Improper testing and setting of the force adjustment can increase the risk of serious injury or
death.
•Mount all access controls away from the gate a recommended minimum distance of 10 feet. The gate
must be in full view of controls but out of reach.
After Installation:
•Review ALL safety instructions with the end user. Explain the basic operation and features including
safety precautions of the entire gate operator system. Don’t forget to include how to disconnect power to
the operator and how to operate the gate manually.
•Attach all warning signs and placards as well as your own business contact information to the gates. It is
recommended that you take a picture of the gates with the warning signs in place and record the date of
the photo. Keep for your records.
•SAVE ALL INSTRUCTIONS. Leave a copy of the manual and your contact information with the end
user.
Preparing to install the IQ-500
Consider the following when installing an IQ-500:
•Survey the desired location for the gate. Make sure that the opening is far enough away from a main
road or heavy traffic. Be sure to allow enough distance away from the road so that a vehicle can
approach the gate without obstructing traffic. Twenty-five feet from the road should be sufficient, but
compliance with local codes should be observed.
•Keep power requirements in mind. The IQ-500 is capable of operating with a supply of power from a
solar panel that consists of at least 20 watts. AC power is recommended to consist of 110 to 220 volts.
AC power is the preferred method of supply.
•Depending on soil conditions, set the concrete pad at least 2 feet in the ground with an abundance of
concrete. Check and conform to local codes.
•Install the gate with the incline of the road in mind. For proper operation, the gate must swing back and
forth at a level plane.
For Master / Slave Applications:

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•Be sure to provide a conduit between the two gates if they will be set up as bi-parting. A minimum of at
least 5 comm. wires are required for the IQ-500-S to function. A twisted shielded 18 gauge 5 conductor
cable will be sufficient. Wire the boards Comm terminals from side to side, terminal for terminal on the
Interface Boards
Installing the IQ-500
Be sure to follow these instructions:
•Bolt the IQ-500 onto a concrete pad
•Tighten all necessary bolts and prepare the gate and operator for motion

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•Properly secure and attach the desired form of power in the control box where power termination is
labeled.
•Attach the battery wires to the batteries after the AC power has been terminated and energized.
DO NOT REVERSE BATTERY POLARITY AT THE BATTERY OR THE
CIRCUIT BOARD. SEVERE DAMAGE WILL OCCUR
The IQ-500 is a 24 volt DC gate operator. Utilizing (2) 12 vdc batteries, the batteries
must be connected in series, and then the positive (+) power wire (RED) is to be
connected to the positive (+) battery terminal
•For Solar powered IQ-500 operators, the AC power supply should be disconnected
and removed. The Solar panel should be wired into the power terminal block or
solar regulator (if provided).