Iron Bow CLINiC 2x User manual

CLINiC™2x
Clinical Care Device
User Guide
Document Version 2.6

Copyright © 2018 Iron Bow Technologies
All Rights Reserved.
Specifications subject to change without notice.
For general inquiries, contact:
Iron Bow Healthcare Solutions
2303 Dulles Station Boulevard, Suite 400
Herndon, VA 20171
Toll: 800.338.8866
Tel: [phone]
www.ironbowhealthcare.com
Forsupport,contact:
Iron Bow Client Service Center
Toll: 833.476.6269 (833.IRONBOW)
Email:[e-mail]

Copyright 2018 Iron Bow Technologies 3
Contents
Introduction ................................................................................................................................................. 5
System Description.....................................................................................................................................6
Connections .......................................................................................................................................................... 7
Getting Started ............................................................................................................................................9
Powering On and Off ............................................................................................................................................ 9
Control Panel Functions...................................................................................................................................... 11
Managing Calls..........................................................................................................................................12
Answering a Call.................................................................................................................................................. 12
Ignoring a Call ..................................................................................................................................................... 12
Ending a Call........................................................................................................................................................ 12
Placing a Call ....................................................................................................................................................... 12
Managing Video Settings .........................................................................................................................13
Enabling and Disabling Video Privacy Mode....................................................................................................... 13
Enabling and Disabling Self-View Mode ............................................................................................................. 13
Zooming Camera In and Out............................................................................................................................... 14
Panning and Tilting Camera (EagleEye Acoustic Camera) .................................................................................. 14
Managing Audio Settings.........................................................................................................................15
Enabling and Disabling Microphone Mute Mode............................................................................................... 15
Adjusting Speaker and Headphone Volume ....................................................................................................... 15
Enabling and Disabling Audio Privacy Listening Mode ....................................................................................... 16
Enabling and Disabling Stethoscope Mode ........................................................................................................ 16
Adjusting Transmission Audio Gain .................................................................................................................... 16
Sharing Content from Connected Devices.............................................................................................17
Sharing Content from the HDMI Source............................................................................................................. 17
Sharing Content from VGA Source...................................................................................................................... 17
Switching between Video Sources...................................................................................................................... 17
Changing Video Source Button Assignment ....................................................................................................... 17
CLINiC Administration..............................................................................................................................18
Accessing the Codec Web Interface ................................................................................................................... 18
Change Sleep Settings......................................................................................................................................... 18
Change Call Settings............................................................................................................................................ 18
Manage Favorites ............................................................................................................................................... 19
Adjusting Audio Gain .......................................................................................................................................... 19
Appendix: Mounting Information ............................................................................................................20
Specifications............................................................................................................................................21

Copyright 2018 Iron Bow Technologies 4
Figure 1. CLINiC 2x pictured with optional desk stand .........................................................................................5
Figure 2. CLINiC 2x system components...............................................................................................................6
Figure 3. CLINiC 2x Sound deflector......................................................................................................................7
Figure 4. CLINiC 2x power, network, data, and audio/video ports (left and right view) ......................................7
Figure 5. CLINiC 2x audio ports on the integrated control panel .........................................................................8
Figure 6. CLINiC 2x rear view with codec power sensor.......................................................................................9
Figure 7. Control panel functions........................................................................................................................11
Figure 8. CLINiC 2x rear view and mounting holes location ...............................................................................20

Copyright 2018 Iron Bow Technologies 5
Introduction
The CLINiC from Iron Bow Healthcare Solutions is a purpose-built telehealth video and
consultation device that enables the delivery of clinical healthcare at a distance.
The CLINiC includes a video codec, a high definition video camera, built-in microphone,
27” display, audio speakers and an intuitive touch-control panel. The CLINiC enables
high quality video and audio calls between two parties or more. Medical devices such as
electronic stethoscopes and digital videoscope systems can be connected directly to the
CLINiC.
The CLINiC can be interchangeably mounted on a table top, wall, extensible arm, or on a
medical cart.
This user guide covers the functionality of the CLINiC 2x model.
Figure 1. CLINiC 2x pictured with optional desk stand
You can find additional CLINiC resources and information about support and other
related telehealth services at www.ironbowhealthcare.com.

Copyright 2018 Iron Bow Technologies 6
System Description
The primary components of the CLINiC are shown in the following figure.
Description
1
Polycom EagleEye™Acoustic camera
2
Camera Height/Tilt Adjust
3
Integrated 27” LED 16:9 display
4
Integrated Polycom RealPresence®Group 310 codec (in custom enclosure)
5
Touch control panel with integrated downward-facing speakers
Figure 2. CLINiC 2x system components

Copyright 2018 Iron Bow Technologies 7
The CLINiC includes a removable sound deflector, installed underneath the control panel
enclosure, as shown in the following figure.
Figure 3. CLINiC 2x Sound deflector
This sound deflector improves the audio quality for CLINiC installations that are either
wall-mounted or mounted on an arm, by deflecting the audio forward.
Connections
The CLINiC includes an AC power inlet, an Ethernet port for connecting to the network,
audio/video ports for connecting video and audio sources, a headphone jack output, as
well as general purpose ports for future use.
Description
Description
1
10/100/1G Ethernet
4
USB ports (future use)
2
IEC power inlet
5
HDMI input
3
DB9 expansion
control port (future
use)
6
VGA (HD15) input
Figure 4. CLINiC 2x power, network, data, and audio/video ports (left and right view)

Copyright 2018 Iron Bow Technologies 8
Description
1
Headphones audio output
2
Stethoscope audio input
Figure 5. CLINiC 2x audio ports on the integrated control panel

Copyright 2018 Iron Bow Technologies 9
Getting Started
Powering On and Off
The CLINiC control panel, display, camera and codec will automatically power on when
connected to AC power.
The CLINiC codec has a power sensor that can be used to power the codec on and off
individually from the rest of CLINiC components, although that is typically not
necessary.
The CLINiC codec power sensor is located behind the display on the top of the codec
enclosure, as shown in the following figure.
Figure 6. CLINiC 2x rear view with codec power sensor
Powering On the CLINiC
Connect the peripherals to the HDMI and/or VGA ports of the CLINiC before connecting
the CLINiC to AC power.
To power on the CLINiC:
Connect the CLINiC to AC power. This will automatically power on the codec,
camera, display and control unit of the CLINiC. A splash screen is displayed
within several seconds.
NOTE: If the display goes to power-saving mode and a splash screen is not displayed,
you will need to separately power on the codec. This could happen because the codec was
previously powered off using the power sensor. Whenever you power off the codec using
the power sensor, you will need to touch the power sensor to restart it.
To separately power on the CLINiC codec:
Touch and hold the power sensor. A splash screen is displayed within several
seconds.

Copyright 2018 Iron Bow Technologies 10
Waking Up the CLINiC
The system goes to sleep after two hours with no activity. This value can be changed
from the web interface to the codec (see CLINiC Administration).
To wake up the CLINiC:
Press any button on the integrated control panel. If you are using the optional
remote, press any button on the remote or just move the remote.
Powering Off the CLINiC
Powering off the CLINiC is typically unnecessary. Most video endpoints remain
connected to the network and in stand-by mode until a call is placed or received.
However, you may need to power off the CLINiC if you need to change out the
connected peripherals or if you need to move the CLINiC to a new room.
To power off the CLINiC:
Disconnect the CLINiC from AC power.
To power off only the CLINiC codec:
Touch and hold the power sensor. Release the power sensor when the light
indicator changes color.
Restarting the CLINiC
You can restart the CLINiC by powering off and powering on the CLINiC codec.
To restart the CLINiC:
Touch and hold the power sensor. Release the power sensor when the light
indicator changes color and wait until the codec is off.
Touch and hold the power sensor again to restart the codec.