Iron Bow vCLINiC CLINiC-VC-10XIR-A01 User manual

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Copyright 2019 Iron Bow Technologies
Iron Bow vCLINiC™
Installation and User Guide
CLINiC-VC-10XIR-A01
Document Version 2.3

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Copyright 2019 Iron Bow Technologies
Copyright © 2019 Iron Bow Technologies
All Rights Reserved.
Specifications subject to change without notice.
For general inquiries, contact:
Iron Bow Healthcare Solutions
2303 Dulles Station Boulevard, Suite 400
Herndon, VA 20171
Toll: 800.338.8866
Tel: [phone]
www.ironbowhealthcare.com
Forsupport, contact:
Iron Bow ClientService Center
Toll: 833.476.6269 (833.IRONBOW)
Email:[e-mail]

Copyright 2018 Iron Bow Technologies
Contents
Table of Figures ..........................................................................................................................................4
Introduction ................................................................................................................................................. 4
System Description.....................................................................................................................................6
System Installation................................................................................................................................................ 7
Installing the Camera....................................................................................................................................... 7
Sound Deflector............................................................................................................................................. 10
Installing the Sound Deflector....................................................................................................................... 10
Connections................................................................................................................................................... 11
HDMI/PC Option Module .............................................................................................................................. 12
Wi-Fi Network Operation .............................................................................................................................. 13
Installing the Wi-Fi Antennas ........................................................................................................................ 13
Getting Started ..........................................................................................................................................14
Powering On and Off .......................................................................................................................................... 14
Powering On the vCLINiC............................................................................................................................... 14
Waking Up the vCLINiC.................................................................................................................................. 14
Powering Off the vCLINiC .............................................................................................................................. 14
Restarting the vCLINiC................................................................................................................................... 14
Connecting to the Network ................................................................................................................................ 15
Managing Calls..........................................................................................................................................15
Answering a Call.................................................................................................................................................. 15
Ignoring a Call ..................................................................................................................................................... 16
Ending a Call........................................................................................................................................................ 16
Placing a Call ....................................................................................................................................................... 16
Managing Video Settings .........................................................................................................................17
Enabling and Disabling Video Privacy Mode....................................................................................................... 17
Enabling and Disabling Self-View Mode ............................................................................................................. 17
Zooming Camera In and Out............................................................................................................................... 18
Panning and Tilting Camera................................................................................................................................ 18
Managing Audio Settings.........................................................................................................................19
Enabling and Disabling Microphone Mute Mode............................................................................................... 19
Adjusting Speaker Volume.................................................................................................................................. 19
Sharing Content from Connected Devices.............................................................................................20
Sharing Content from an External PC ................................................................................................................. 20
CLINiC Administration..............................................................................................................................21
Accessing the Vidyo Admin Settings ................................................................................................................... 21
Mandatory CLINiC Settings ................................................................................................................................. 21
Enable/Disable Auto Answer .............................................................................................................................. 22
Change Sleep Settings......................................................................................................................................... 22
Add Contacts....................................................................................................................................................... 23
Appendix: Mounting Information ............................................................................................................25

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Copyright 2019 Iron Bow Technologies
Specifications............................................................................................................................................26
Table of Figures
Figure 1 - vCLINiC with Integrated Sound Bar.......................................................................................................5
Figure 2 - vCLINiC Major System Components .....................................................................................................6
Figure 3 - Attaching Camera to Mounting Plate ...................................................................................................7
Figure 4 - Attaching Mounting Plate to System Chassis .......................................................................................8
Figure 5 - Connecting the two camera cables.......................................................................................................8
Figure 6 - Attaching rear camera cable cover.......................................................................................................9
Figure 7 - Sound Deflector ..................................................................................................................................10
Figure 8 - Installing Sound Deflector...................................................................................................................10
Figure 9 - Sound Deflector Screw Location.........................................................................................................10
Figure 10 - Connection Ports ..............................................................................................................................11
Figure 11 - Optional HDMI Input Module ...........................................................................................................12
Figure 12 - Location of WiFi Antennas................................................................................................................13
Figure 13 - Installing Wi-Fi Antenna....................................................................................................................13
Figure 14 - Iron Bow Remote Control .................................................................................................................15
Figure 15 - Vidyo Preference Settings.................................................................................................................22
Figure 16 - vCLINiC Rear Mounting Layout .........................................................................................................25

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Copyright 2019 Iron Bow Technologies
Introduction
The CLINiC family of products from Iron Bow Healthcare Solutions consists of purpose-
built telehealth devices that enable the delivery of clinical healthcare from a distance.
This user guide covers the assembly and installation of the vCLINiC (part # CLINiC-VC-
A01) including currently available option modules which have been designed to enable
flexible operation in different environments. For Administration and Configuration of the
Iron Bow vCLINiC, refer to VidyoRoom™ and VidyoPanorama™ 600 Administrator
Guide.
The vCLINiC includes a hermetically sealed, high grade fanless computer running
VidyoConnect VCC-100 software (version 3.3.24, or higher), a high definition pan/tilt
camera with a10x optical/10x digital zoom, dual infrared illuminators for nighttime or
darkened room operation and a 24” HD display. The vCLINiC camera, display and
associated audio system enable high quality video and audio calls between two parties or
more. An option module is available to allow external HDMI sources, typically from a
PC or similar device, to be transmitted as a secondary video source to remote location(s).
The vCLINiC incorporates standard VESA mounting allowing interchangeable
installation on table top stands, suitable mobile carts and wall mounts.
You can find additional CLINiC resources, support information and other related
telehealth services at www.ironbowhealthcare.com.
Figure 1 - vCLINiC with Integrated Sound Bar

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System Description
The primary components of the Iron Bow vCLINiC are shown below:
6. Audio Deflector
7. IR Receiver (Internal)
8. Option Module Slots
9. USB 3 Ports
10. Network/Power Connectors
1. System Camera
2. Rear Camera Cable Cover
3. Infrared Illuminators
4. 24” System Display
5. System Audio Bar
Figure 2 - vCLINiC Major System Components

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System Installation
The vCLINiC should be mounted on a stable supporting structure such as a table top
stand, wall mount, monitor arm, or medical cart. Prior to installation, please refer to
Appendix A for mounting holes locations and dimensions. Please note, a Phillips #1 and
#2 screwdriver is required for system assembly.
Installing the Camera
Before using the system for the first time, you need to mount and connect the camera to
the mounting panel located on top of the vCLINiC.
To install the camera on the vCLINiC:
1. Remove camera assembly from packaging and place carefully on a table top.
2. The system is supplied with a camera mounting plate and countersunk bolt to
attach the camera to the mounting plate.
3. Ensure the rear connectors of the camera are located at the rear of the
mounting plate, as shown below:
Figure 3 - Attaching Camera to Mounting Plate

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4. Gently place the camera assembly on top of the vCLINiC ensuring the holes
on the camera mounting plate line up with the mounting holes on top of the
vCLINiC.
5. Attach the camera assembly to the vCLINiC chassis using the four provided
Philips head screws.
6. Connect the two cables that come out at the top of the vCLINiC to the
corresponding connectors on the rear of the camera.
Figure 4 - Attaching Mounting Plate to System Chassis
Figure 5 - Connecting the two camera cables

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Copyright 2019 Iron Bow Technologies
7. Attach the rear camera cable cover using the two Phillips head screws
provided.
8. Gently remove any packaging foam and tape from camera to complete system
assembly.
Figure 6 - Attaching rear camera cable cover

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Copyright 2019 Iron Bow Technologies
Sound Deflector
The vCLINiC includes a removable sound deflector, which can be installed underneath
the sound bar as shown in Figure 7.
This sound deflector improves the audio quality for the vCLINiC installations that are
either wall-mounted or mounted on an arm, by deflecting the audio forward.
Installing the Sound Deflector
Locate the three central Phillips head screws on the base section of the sound bar at the rear of the
chassis.
1. Remove the three Phillips head screws and align the deflector, pointing forward, with the
three screw holes and replace screws to secure shield in place.
Figure 7 - Sound Deflector
Figure 9 - Sound Deflector Screw Location
Figure 8 - Installing Sound Deflector

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Copyright 2019 Iron Bow Technologies
Connections
The base vCLINiC includes an AC power inlet, an Ethernet port for connecting to a
wired network, several USB 3 ports for connecting external devices including a
keyboard/mouse, which may be required for setting up the vCLINiC system.
Various option modules are available for the vCLINiC allowing a series of different
external devices to be connected to the system. The option modules are installed within
the vCLINiC replacing USB3 ports#6 & 7 as shown on the above diagram.
5. 2 x Display USB 3 ports
(inactive - for future use)
6.
USB 3 port (module blank plate)
7.
USB 3 port (module blank plate)
8. 2 x Wi-Fi Antenna ports
1. IEC Main power inlet
2. DB9 Expansion control port
(future use)
3. 10/100/1G Ethernet port
4. USB 3 Port (keyboard/mouse)
Left Side View Right Side View
Figure 10 - Connection Ports

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Copyright 2019 Iron Bow Technologies
HDMI/PC Option Module
Part Number: ACC-HDMI-A01
The vCLINiC can be supplied with an HDMI Input module that can be used for the
transmission of video from an external PC or similar device.
For selection of HDMI input module as a transmission source, please refer to
VidyoRoom™ and VidyoPanorama™ 600 Administrator Guide
Figure 11. vCLINiC Optional HDMI Input Module
1. HDMI Input connector
2. HDMI Module replacing USB 3 Port module (L)
3. Laptop, or other digital device, with HDMI Output
Right Side View
Figure 11 - Optional HDMI Input Module

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Wi-Fi Network Operation
The vCLINiC can be connected to either a wired or wireless (Wi-Fi) network. To operate
from a Wi-Fi network, the two supplied antennas need to be attached to the system.
Installing the Wi-Fi Antennas
1. Locate the two Wi-Fi antenna connectors on top of the vCLINiC chassis.
These are adjacent to the left and right infrared illuminators.
2. Install the two supplied Wi-Fi antennas by aligning them with the threaded
mating connectors on top of the vCLINiC chassis and gently screw them into
place.
To connect the vCLINiC to a Wi-Fi network, please refer to VidyoRoom™ and
VidyoPanorama™ 600 Administrator Guide
Figure 12 - Location of WiFi Antennas
Figure 13 - Installing Wi-Fi Antenna

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Copyright 2019 Iron Bow Technologies
Getting Started
Powering On and Off
Connect any required peripherals to the HDMI and USB ports of the vCLINiC before
connecting the vCLINiC to AC power.
Powering On the vCLINiC
To power on the vCLINiC:
Connect the CLINiC to AC power. This will automatically power on the
integrated computer, camera and display of the vCLINiC. A splash screen will be
displayed within several seconds.
Waking Up the vCLINiC
The system goes to sleep after one hour with no activity. This value can be changed from
the Settings menu of the VidyoRoom administrator user interface (Admin UI)
To wake up the vCLINiC:
Press any button on the infrared remote control.
Powering Off the vCLINiC
Powering off the CLINiC is typically unnecessary. Most video endpoints remain
connected to the network and in stand-by mode until a call is placed or received.
However, you may need to power off the vCLINiC if you need to move the vCLINiC to a
different room.
To power off the vCLINiC:
Disconnect the vCLINiC from AC power.
Restarting the vCLINiC
You can restart the CLINiC by powering off and powering on the vCLINiC.

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Connecting to the Network
Before you can make and receive video calls with the vCLINiC, you must connect the
unit to the network. There are two ways you can connect to the network: using the
integrated Wi-Fi with external antenna, or using the 10/100/1G Ethernet port.
Managing Calls
You can manage calls by either using full remote control, a keyboard and mouse plugged
into USB ports or the included Vidyo remote control unit.
This section describes how to manage calls by using
the full Remote Control.
For instructions on how to manage calls using the
Vidyo remote control units, refer to the VidyoRoom
and VidyoPanorama 600 Quick User Guide.
When using a keyboard and mouse, navigate the
menus as you would when using a PC.
Answering a Call
The Vidyo CLINiC can be set to answer incoming
calls automatically or manually.
If the CLINiC is not set to answer incoming calls
automatically, the system will prompt you to answer the call manually when an incoming
call is received.
The way calls are answered is configured in the Settings menu of the VidyoRoom Admin
UI (see
Figure 14 - Iron Bow Remote Control

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CLINiC Administration).
To answer a call manually:
Press on the integrated control panel.
Ignoring a Call
If the CLINiC is not configured to answer calls automatically, you can manually ignore a
call.
To ignore an incoming call manually:
Press on the integrated control panel.
Ending a Call
To end a call:
Press on the integrated control panel.
Placing a Call
You may place a call to a pre-defined video endpoint address. Before you can place a call
to an address using the integrated control panel, you must add the address to your
contacts list (see

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CLINiC Administration).
To place a call:
1. Use the arrow keys to navigate to and select desired endpoint
address.
2. Press on the integrated control panel to call the selected endpoint address.
Managing Video Settings
This section describes how to manage video settings by using the integrated control
panel.
Enabling and Disabling Video Privacy Mode
To enable privacy, you can turn off video transmission from the CLINiC camera to the
remote end while still remaining connected to the call. The remote party will no longer
receive video from the CLINiC camera. In this mode, video from a PC or other video
peripheral that is being shared will still be seen. Video transmission from the CLINiC
camera can be stopped or restarted at any time, whether you are in a call or not.
To enable privacy mode:
Press on the integrated control panel. The associated LED will light when
the video transmission from the CLINiC camera is stopped. Additionally, an
indication that the video transmission is paused appears on the display.
To disable privacy mode:
Press again on the integrated control panel. The associated LED will turn
off, and video transmission from the CLINiC camera will resume.
Enabling and Disabling Self-View Mode
You can display or hide the self-view window on the screen.
To enable self-view:
Press on the integrated control panel.
To disable self-view:
Press again on the integrated control panel.

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Zooming Camera In and Out
To zoom camera in:
Press the zoom in button on the integrated control panel, immediately above
the magnifying glass symbol . Press this button repeatedly to zoom in further.
To zoom camera out:
Press the zoom out button on the integrated control panel, immediately below
the magnifying glass symbol . Press this button repeatedly to zoom out
further.
Panning and Tilting Camera
The camera on the CLINiC 30x supports full pan and tilt functionality.
To pan the camera:
Press or to pan to the left or to the right, respectively.
To tilt the camera:
Press or to tilt up or down, respectively.

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Copyright 2019 Iron Bow Technologies
Managing Audio Settings
This section describes how to manage audio settings by using the integrated control
panel.
Enabling and Disabling Microphone Mute Mode
You can mute and unmute the microphone during a call. Muting the microphone prevents
the remote end from hearing conversations at your site.
NOTE: Muting the microphone does not mute the audio sources connected to the
CLINiC input ports, such as the stethoscope.
NOTE: The stethoscope functionality is not available in the first release of the Vidyo
CLINiC.
To mute microphone:
Press on the integrated control panel. The associated LED will light when
the microphone is muted. Additionally, a microphone mute icon appears on the
display.
To unmute microphone:
Press again on the integrated control panel. The associated LED will turn
off.
Adjusting Speaker Volume
To increase speaker and headphone volume:
Press and hold the button on the integrated control panel, immediately above
the speakerphone symbol until the desired sound level is achieved.
To decrease speaker and headphone volume:
Press and hold the icon on the integrated control panel, immediately below
the speakerphone symbol until the desired sound level is achieved.

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Sharing Content from Connected Devices
You can share content from an external PC or a Horus Scope connected to the CLINiC.
You can share video content from one source at a time. Make sure the external PC is
connected to the HDMI port, and that the Horus Scope is connected to one of the USB
ports.
Sharing Content from an External PC
The button is associated with the HDMI source and is used to share content from an
external PC.
To share content from the external PC:
Press on the integrated control panel. The associated LED will light when
this source is selected. Video from this source will be displayed on the screen.