Iron Bow vCLINiC CLINiC-VC-10XIR-A01 User manual

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Copyright 2019 Iron Bow Technologies
Iron Bow vCLINiC™
Installation and User Guide
CLINiC-VC-10XIR-A01
Document Version 2.3

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Copyright 2019 Iron Bow Technologies
Copyright © 2019 Iron Bow Technologies
All Rights Reserved.
Specifications subject to change without notice.
For general inquiries, contact:
Iron Bow Healthcare Solutions
2303 Dulles Station Boulevard, Suite 400
Herndon, VA 20171
Toll: 800.338.8866
Tel: [phone]
www.ironbowhealthcare.com
Forsupport, contact:
Iron Bow ClientService Center
Toll: 833.476.6269 (833.IRONBOW)
Email:[e-mail]

Copyright 2018 Iron Bow Technologies
Contents
Table of Figures ..........................................................................................................................................4
Introduction ................................................................................................................................................. 4
System Description.....................................................................................................................................6
System Installation................................................................................................................................................ 7
Installing the Camera....................................................................................................................................... 7
Sound Deflector............................................................................................................................................. 10
Installing the Sound Deflector....................................................................................................................... 10
Connections................................................................................................................................................... 11
HDMI/PC Option Module .............................................................................................................................. 12
Wi-Fi Network Operation .............................................................................................................................. 13
Installing the Wi-Fi Antennas ........................................................................................................................ 13
Getting Started ..........................................................................................................................................14
Powering On and Off .......................................................................................................................................... 14
Powering On the vCLINiC............................................................................................................................... 14
Waking Up the vCLINiC.................................................................................................................................. 14
Powering Off the vCLINiC .............................................................................................................................. 14
Restarting the vCLINiC................................................................................................................................... 14
Connecting to the Network ................................................................................................................................ 15
Managing Calls..........................................................................................................................................15
Answering a Call.................................................................................................................................................. 15
Ignoring a Call ..................................................................................................................................................... 16
Ending a Call........................................................................................................................................................ 16
Placing a Call ....................................................................................................................................................... 16
Managing Video Settings .........................................................................................................................17
Enabling and Disabling Video Privacy Mode....................................................................................................... 17
Enabling and Disabling Self-View Mode ............................................................................................................. 17
Zooming Camera In and Out............................................................................................................................... 18
Panning and Tilting Camera................................................................................................................................ 18
Managing Audio Settings.........................................................................................................................19
Enabling and Disabling Microphone Mute Mode............................................................................................... 19
Adjusting Speaker Volume.................................................................................................................................. 19
Sharing Content from Connected Devices.............................................................................................20
Sharing Content from an External PC ................................................................................................................. 20
CLINiC Administration..............................................................................................................................21
Accessing the Vidyo Admin Settings ................................................................................................................... 21
Mandatory CLINiC Settings ................................................................................................................................. 21
Enable/Disable Auto Answer .............................................................................................................................. 22
Change Sleep Settings......................................................................................................................................... 22
Add Contacts....................................................................................................................................................... 23
Appendix: Mounting Information ............................................................................................................25

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Copyright 2019 Iron Bow Technologies
Specifications............................................................................................................................................26
Table of Figures
Figure 1 - vCLINiC with Integrated Sound Bar.......................................................................................................5
Figure 2 - vCLINiC Major System Components .....................................................................................................6
Figure 3 - Attaching Camera to Mounting Plate ...................................................................................................7
Figure 4 - Attaching Mounting Plate to System Chassis .......................................................................................8
Figure 5 - Connecting the two camera cables.......................................................................................................8
Figure 6 - Attaching rear camera cable cover.......................................................................................................9
Figure 7 - Sound Deflector ..................................................................................................................................10
Figure 8 - Installing Sound Deflector...................................................................................................................10
Figure 9 - Sound Deflector Screw Location.........................................................................................................10
Figure 10 - Connection Ports ..............................................................................................................................11
Figure 11 - Optional HDMI Input Module ...........................................................................................................12
Figure 12 - Location of WiFi Antennas................................................................................................................13
Figure 13 - Installing Wi-Fi Antenna....................................................................................................................13
Figure 14 - Iron Bow Remote Control .................................................................................................................15
Figure 15 - Vidyo Preference Settings.................................................................................................................22
Figure 16 - vCLINiC Rear Mounting Layout .........................................................................................................25

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Copyright 2019 Iron Bow Technologies
Introduction
The CLINiC family of products from Iron Bow Healthcare Solutions consists of purpose-
built telehealth devices that enable the delivery of clinical healthcare from a distance.
This user guide covers the assembly and installation of the vCLINiC (part # CLINiC-VC-
A01) including currently available option modules which have been designed to enable
flexible operation in different environments. For Administration and Configuration of the
Iron Bow vCLINiC, refer to VidyoRoom™ and VidyoPanorama™ 600 Administrator
Guide.
The vCLINiC includes a hermetically sealed, high grade fanless computer running
VidyoConnect VCC-100 software (version 3.3.24, or higher), a high definition pan/tilt
camera with a10x optical/10x digital zoom, dual infrared illuminators for nighttime or
darkened room operation and a 24” HD display. The vCLINiC camera, display and
associated audio system enable high quality video and audio calls between two parties or
more. An option module is available to allow external HDMI sources, typically from a
PC or similar device, to be transmitted as a secondary video source to remote location(s).
The vCLINiC incorporates standard VESA mounting allowing interchangeable
installation on table top stands, suitable mobile carts and wall mounts.
You can find additional CLINiC resources, support information and other related
telehealth services at www.ironbowhealthcare.com.
Figure 1 - vCLINiC with Integrated Sound Bar

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Copyright 2019 Iron Bow Technologies
System Description
The primary components of the Iron Bow vCLINiC are shown below:
6. Audio Deflector
7. IR Receiver (Internal)
8. Option Module Slots
9. USB 3 Ports
10. Network/Power Connectors
1. System Camera
2. Rear Camera Cable Cover
3. Infrared Illuminators
4. 24” System Display
5. System Audio Bar
Figure 2 - vCLINiC Major System Components

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Copyright 2019 Iron Bow Technologies
System Installation
The vCLINiC should be mounted on a stable supporting structure such as a table top
stand, wall mount, monitor arm, or medical cart. Prior to installation, please refer to
Appendix A for mounting holes locations and dimensions. Please note, a Phillips #1 and
#2 screwdriver is required for system assembly.
Installing the Camera
Before using the system for the first time, you need to mount and connect the camera to
the mounting panel located on top of the vCLINiC.
To install the camera on the vCLINiC:
1. Remove camera assembly from packaging and place carefully on a table top.
2. The system is supplied with a camera mounting plate and countersunk bolt to
attach the camera to the mounting plate.
3. Ensure the rear connectors of the camera are located at the rear of the
mounting plate, as shown below:
Figure 3 - Attaching Camera to Mounting Plate

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Copyright 2019 Iron Bow Technologies
4. Gently place the camera assembly on top of the vCLINiC ensuring the holes
on the camera mounting plate line up with the mounting holes on top of the
vCLINiC.
5. Attach the camera assembly to the vCLINiC chassis using the four provided
Philips head screws.
6. Connect the two cables that come out at the top of the vCLINiC to the
corresponding connectors on the rear of the camera.
Figure 4 - Attaching Mounting Plate to System Chassis
Figure 5 - Connecting the two camera cables

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Copyright 2019 Iron Bow Technologies
7. Attach the rear camera cable cover using the two Phillips head screws
provided.
8. Gently remove any packaging foam and tape from camera to complete system
assembly.
Figure 6 - Attaching rear camera cable cover

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Copyright 2019 Iron Bow Technologies
Sound Deflector
The vCLINiC includes a removable sound deflector, which can be installed underneath
the sound bar as shown in Figure 7.
This sound deflector improves the audio quality for the vCLINiC installations that are
either wall-mounted or mounted on an arm, by deflecting the audio forward.
Installing the Sound Deflector
Locate the three central Phillips head screws on the base section of the sound bar at the rear of the
chassis.
1. Remove the three Phillips head screws and align the deflector, pointing forward, with the
three screw holes and replace screws to secure shield in place.
Figure 7 - Sound Deflector
Figure 9 - Sound Deflector Screw Location
Figure 8 - Installing Sound Deflector