JASON Hydrotherapy forma User manual

Jason International, Inc. • 501.771.4477 Page 1 of 16 Customer Service : 800.255.5766
Copyright © 2014 Jason International
“TO BE REMOVED FOR USE BY THE OCCUPANT.”
49-1010-604
Date 05/2018
OWNER’S MANUAL
forma®and Designer MicroSilk®Baths
INSTALLATION, OPERATION, AND MAINTENANCE
OWNER’S RECORD
Dealer:
Date Purchased:
Date Installed:
Installer:
PLACE SERIAL NUMBER CARD WITH
PRODUCT CONFIGURATION IN THIS BOX
INSPECTION
Inspect the unit prior to installation. In the event of a
problem, DO NOT install the unit.
All components are factory assembled to the bath and the
unit is water tested and inspected prior to leaving Jason
International, Inc.
If the carton shows sign of damage, inspect the product
before accepting and describe the problem on the Bill of
Lading.
NOTE: Transportation and insurance from Jason’s
factory are the buyer’s responsibility.
Damage sustained in transit is the responsibility of
the carrier. If damage is discovered, the carrier must
be immediately notified in writing with a request for a
representative to inspect the unit. Failure of the carrier
to respond should be reported to the seller and carrier.
Always file a freight claim promptly.
The installer is responsible for insuring that the unit is
free from defects or shipping damage. In the event of a
problem, DO NOT install the unit.
Jason International is not responsible for damage that
might have been avoided by inspection or testing prior to
installation.
If the carton shows sign of damage, inspect
the product before accepting and describe the
problem on the Bill of Lading.
Damage to the unit during installation will not be covered
by warranty and is the responsibility of the installer.
ALL WARRANTY CLAIMS ON ACRYLIC SURFACE
DAMAGE MUST BE MADE PRIOR TO INSTALLATION.
Inspect plumbing and bath surface for missing or damaged
components. Alert your dealer of any discrepancies.
To protect the unit from damage, keep the bath in the
carton until ready for installation.
EQUIPMENT ACCESS
In accordance with Building Codes, service access to
all hydrotherapy bath equipment, controls and electrical
connections must be provided during installation
(Recommended minimum 28" x 17" [71 x 43 cm]).
Insufficient access will hinder repair and maintenance.
Warranty service will not cover costs of providing
equipment access.
Jason offers an optional removable lateral skirt for all
rectangular baths. The skirts are available in matching
acrylic colors and provide convenient access to bath
equipment, as well as an excellent finished appearance.
The Specification Sheet for this bath contains additional
technical information. This sheet can be provided by your
dealer or accessed online at www.jasoninternational.com.
Jason International, Inc.
8328 MacArthur Drive
North Little Rock, AR 72118
www.jasoninternational.com
MADE IN THE U.S.A.

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Copyright © 2014 Jason International
INSTALLATION INSTRUCTIONS
INSTALLATION
See the USER MAINTENANCE INSTRUCTIONS section
of this owner’s manual, prior to Installation, for humidity and
mold prevention suggestions.
1. Finish Frame. A finish frame under the shell rim should
also always be constructed to support the bath deck and in-
s u r e p r o p e r d r a i n a g e t o w a r d t h e b a t h w e l l. T h i s f r a m e i s n o t
intended to support the full bath weight (seeFigures 1&2).
Jason offers a removable lateral skirt for most baths.
The skirts are available in matching acrylic colors and
provide convenient access to bath equipment as well as
an excellent finished appearance. However, if Jason’s
lateral skirt is not used, an access panel MUST be pro-
vided to enable final electrical connections and service.
If a Jason lateral skirt is to be used, the bath deck must
be leveled at 20.5” (52cm) from the support floor or the
skirt will not fit properly.
Allow ample clearance for the equipment.
CAUTION: Ambient temperature under the bath
where equipment is installed must not exceed 122°F
(50°C).
2. 100% Silicone with mildew resistant properties should be
applied between the water resistant backer board and the
deck of the bath. NOTE: If you use a tile flange kit, modify
the framing to support the bath lip as shown in Figure 1.
3. Install the drain and overflow assembly to the bath shell
according to the instructions provided with the drain and
position the bath in the area of intended installation.
4. Finish plumbing rough-in of drain and overflow
assembly. At this time, considerations should be made for
the position and mounting of the faucet set, as well as all
related plumbing.
5. Remove the packing board before installing
the bath. The bath is equipped with separate bath
equipment support bases which are joined for ship-
ment with packing boards. Detach the packing board
from the bath and from underneath the equipment.
WARNING: Any modification to the equipment is not
recommended and will void the Manufacturer’s war-
ranty.
6. Install the bath level for proper drainage. Jason
baths are designed to be supported at the base of the
bath. If the floor is smooth and level, the baths’ Level
Form™ Base will provide proper drainage and support
(See Figure 3).
7. Mortar is required when the sub floor is not smooth and
level; when additional sound insulation is desired; or when
the bath is installed in a drop-in application. In alcove in-
stallations, a bed of mortar may also be recommended to
aid in leveling the bath. NOTE: Do not use a sand bed to
install or level the bath.
8. Secure the bottom of all equipment mounts so that it is
level with the bottom of the bath. Position the bath in the
area of intended installation and cut the equipment support
strap(s) to allow the equipment to rest firmly on the floor. We
recommend securing the equipment mounts to the floor with
removable fasteners for ease of servicing.
9. Protect the acrylic bath surface from damage during
installationwitha suitable material, i.e., cardboard and/
or plastic film. The acrylic surface of this bath has been
provided with a protective film which helps protect the bath
during shipment and installation. Additional protection may
also be required to protect the acrylic surface during instal-
lation. If the bath is tiled in, remove the necessary portion
of the film when installing the tile.
SILICONE BEAD
TILE
DRYWALL DRYWALL
TILE
OPTIONAL
TILE FLANGE
KIT
OPTIONAL
INTEGRATED
TILE LIP
1" X 2"
SUPPORT
SCREW
Figure 1 Figure 2

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Copyright © 2014 Jason International
Figure 3
FIELD INSTALLATION
OF THE MICROSILK®PUMP ASSEMBLY
The Jason MicroSilk®system has been factory assembled
following ETL and IAPMO guidelines. For shipping purposes
on some bath models, the MicroSilk®Pump Assembly may be
packaged separately and disconnected from the bath.
NOTE: These instructions can also be found in the
Installation, Operation and Maintenance manual of the
separately packaged MicroSilk hydrotherapy bath unit.
WARNING: System under pressure - Never perform main-
tenande whie system is running.
Note: Verify the MicroSilk®Pump Assembly is the same unit
that was provided for the bath being installed. The serial number
listed on the label provided on the MicroSilk®Pump Assembly
carton should match the serial number of the bath.
Warning: Any modification to the equipment is not
recommended and will VOID the manufacturer’s warranty.
To install the MicroSilk®Pump Assembly to the bath, the follow-
ing procedures must be followed.
Note: Do not install the MicroSilk®Pump Assembly further than
the length of the tubing that is factory installed on the bath.
These tubing lengths have been designed for proper drainage
of the system.
1. Position the bath in the area of intended installation.
2. Before beginning any work, the installer is to determine
the proper location of the MicroSilk®Pump Assembly and
service access.
3. Do not disconnect the plumbing lines that are secured to
the bath with nylon tie straps (Figure 5).
Figure 4 Figure 5
INSTALLATION INSTRUCTIONS (cont.)

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Copyright © 2014 Jason International
4. Clamp the MicroSilk®Jet Line to the MicroSilk®
Discharge Barb using the clamp provided on the tubing.
Assure the MicroSilk®Jet Line will allow proper drainage
to the Jets (Figure 6). The discharge hose must have a
continuous drop from the discharge barb to the jet fitting.
5. Clamp the MicroSilk®Suction Line to the MicroSilk®
Suction Barb using the clamp provided on the tubing.
Assure the MicroSilk®Suction Line will allow proper
drainage to the suction (Figure 7). The suction hose
must have a continuous drop from the suction barb to the
suction fitting.
INSTALLATION INSTRUCTIONS (cont.)
6. Clamp the MicroSilk®Drain Line to the MicroSilk®Drain
Barb using the clamp provided on the tubing. Assure the
MicroSilk®Drain Line will allow proper drainage to the drain
fitting (Figure 7). The drain hose must have a continuous
drop from the drain barb to the drain fitting.
Caution: Confirm all tubing is fully engaged on
its respective barb and its clamp has secured the
tubing to the barb.
7. The bottom of the Pump Mount must be secured and level
with the bottom of the bath, it is recommended removable
fasteners be used in case any future servicing is required.
8. Continue bath installation per the Jason Owner’s Manual
Installation, Operation, and Maintenance guide.
Figure 6
Figure 7

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Copyright © 2014 Jason International
INSTALLATION INSTRUCTIONS (cont.)
ELECTRICAL
Electrical Power Supply: These instructions are written as-
suming 60Hz, 120v power supply. Special notations are also
included for export versions of the equipment and power supply.
WARNING: Verification of electrical requirements MUST
be made before installation. Refer to the equipment labels
for voltage and frequency requirements.
NOTE: The bath is designed for indoor use only. The
electrical equipment must not be exposed to direct or indirect
water or moisture contact. The electrical equipment must
also be protected from dust and other airborne debris before,
during, and after installation.
1. Electrical Service: A licensed electrician must provide
the “dedicated” electrical service protected by a GFCI. The
location of the GFCI must be at least five (5) feet (152cm)
away from the inside surface of the bath, accessible for
regular testing. Use copper conductors only.
DANGER — RISK OF ELECTRIC SHOCK: Connect only
to a circuit protected by a Ground Fault Circuit Interrupter
(GFCI). In the unlikely occurrence of a current imbalance
in the power conductors, the GFCI will interrupt the power
to the bath.
WARNING: The electrical service to the GFCI must not
be interrupted by any control device. Likewise, the electri-
cal service from the GFCI to the bath control should be
direct and not interrupted by a switch. Never use a switch
in conjunction with a control device. This will VOID THE
MANUFACTURER’S WARRANTY.
2. GROUNDING IS REQUIRED
The unit should be installed by a qualified service
representative and properly grounded.
3. I N S TA L L S E R V I C E CO N N EC T I O N AT L E A S T 6" (15 c m)
ABOVE SUB FLOOR.
ALL LOCAL AND STATE ELECTRICAL AND PLUMB-
ING CODES MUST BE OBSERVED. Where there are
no local codes, the National Electric Code (NEC) and
Uniform Plumbing Code (UPC) shall be observed.
It is the responsibility of the installer/owner to determine
specific code compliance prior to installation of the
product.
NOTE:IntheCommonwealthofMassachusetts,installation
is to be done by a Massachusetts licensed plumber.
4. 120V Electrical Service- MicroSilk®Control Box.
TheMicroSilk®generatorunit may beshipped separatefrom
the bath. Follow the instructions for the MicroSilk®Pump
Assembly Field Installation in the Installation section of
this owner’smanual (instructions arealso packagedwiththe
MicroSilk®unit packaging). Thecontrolboxhas a36" (91cm)
cord with plug end. The MicroSilk®control box is mounted
on a stand that is temporarily secured to the packing board
for shipping. During installation, the control box bracket
and controls must be positioned horizontally and located
to permit access for inspection and servicing. If the Micro-
Silk®generator unit is shipped separate from the bath, the
MicroSilk®pump’s power cord will need to be plugged
into the control box. Connect the pump’s male NEMA
plug to the female NEMA plug of the control box’s
load line. The MicroSilk control must be plugged into
a dedicated 120V, 20A, 60Hz, GFCI protected circuit
(See Figure 8).
5. 240VElectricalService-MicroSilk®Control Box (Export).
TheMicroSilk®generatorunit may beshipped separatefrom
the bath. Follow the instructions for the MicroSilk®Pump
Assembly Field Installation in the Installation section of
this owner’smanual (instructions arealso packagedwiththe
MicroSilk®unit packaging). Thecontrolboxhas a36" (91cm)
cord with a junction box connection. The MicroSilk®control
box is mounted on a stand that is temporarily secured to the
packing board for shipping. During installation, the control
boxbracketand controlsmust bepositioned horizontallyand
located to permit access for inspection and servicing. If the
MicroSilk®generator unit is shipped separate from the
bath, the MicroSilk®pump’s power cord will need to be
plugged into the control box. Connect the pump’s male
J+J plug to the female J+J plug of the control box’s load
line. The MicroSilk®control must be plugged into a dedi-
cated 240V,vffgdg 20A, 50 or 60 Hz, GFCI protected circuit
(See Figure 8).
DANGER: Do not alter the factory installed wiring. All
building materials and wiring should be routed away from the
equipment or other heat-producing components of the unit.

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Copyright © 2014 Jason International
INSTALLATION INSTRUCTIONS (cont.)
Figure 8
Key Pad
Key Pad Cable
Control Box
Control Mount
Ground - Green Wire
Neutral - White Wire
Hot - Black Wire
Dedicated
120V, 50 or 60 Hz
GFCI Protected
Service
L2
L1
GROUND
DEDICATED
240V,50 or 60 Hz
GFCI PROTECTED
SERVICE
NOTE: USE THE ABOVE
DIAGRAM FOR 240V, 50Hz
OR 60Hz SYSTEMS.
MicroSilk Unit
Standard / Premier
Edition
Signature
Edition

Jason International, Inc. • 501.771.4477 Page 7 of 16 Customer Service : 800.255.5766
Copyright © 2014 Jason International
INSTALLATION INSTRUCTIONS (cont.)
CLEANING
1. Remove all loose debris. Construction plaster or excess
grout can be removed with the use of a wood (edge) trowel.
2. Paint or tar stains may need to be removed with a cleaner
such as paint thinner, turpentine, or isopropyl alcohol (rubbing
alcohol). Never allow the cleaner to soak against the acrylic
surface for long periods of time. Always rinse the surface
immediately following the use of cleaners.
3. Follow the manufacturer’s instructions for safe use of cleaning
products. If the surface becomes scratched or dulled, it
may be restored by using a quality plastic polish, like Novus
Plastic Polish No. 2 (available from the Jason Dealer). It is
always preferable to protect the acrylic surface during
installation to minimize cleanup and prevent surface
damage.
WATER TESTING
Before finishing the installation, it is recommended that the bath be
water tested and the plumbing tested for leaks.
1. Before water-testing the bath, make sure any pump unions
are hand tight. Do not over tighten or use a pipe wrench. This
will damage the unions and cause leaking. If the unit leaks with
the unions hand tight, then loosen the unions(s) and check the
O-ring seal to ensure it is properly seated.
2. Fill and operate the bath. Close the drain and fill the bath
with water to at least 10 inches [25 cm] below the bath deck.
The inlet temperature should not exceed 40°C (104°F). Refer
to the FILLING AND DRAINING section of this owner’s manual
for more information.
NEVER RUN THE PUMP WITHOUT ENOUGH WATER IN
THE BATH TO COVER THE JETS.
3. Inspect the plumbing for leaks.
4. Turn the equipment Off and then drain the water. The
bath unit and its plumbing are designed to drain after each
use whether used as a hydrotherapy bath, soaking bath, or
when taking a shower.

Jason International, Inc. • 501.771.4477 Page 8 of 16 Customer Service : 800.255.5766
Copyright © 2014 Jason International
Figure 9
STANDARD EDITION MICROSILK®
Jason’s Standard Edition MicroSilk®system features the
best in luxury bathing for the leisure bath industry. To
assure that your bath functions properly, the MicroSilk®
pump control box must be properly connected.
NOTE: For 120V systems, the power cord for the
MicroSilk®control box must be plugged into a 120V,
20 amp GFCI dedicated circuit.
MICROSILK®CONTROL BOX CONNECTIONS
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INSTALLATION INSTRUCTIONS (cont.)
The MicroSilk®Control Box
The MicroSilk®unit and keypad must be plugged into the
proper receptacles for correct operation of the MicroSilk®
system. See Figure 9 for connections:
(A) The power cord for the MicroSilk®control box must be
connected into the proper GFCI dedicated circuit for the
system (see note).
(B) The MicroSilk®pump’s power cord will need to be plugged
into the control box Refer to the ELECTRICAL section of
this manual for connecting the pump to the control box.
(C) Eight-pin mini-DIN terminal for the MicroSilk®Keypad.

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Copyright © 2014 Jason International
PREMIER EDITION MICROSILK®
Jason’s Premier Edition MicroSilk®system incorporates all
the features of the Standard Edition system and includes
the benefits of an ozone sanitation system and an LED
Chromatherapy light kit. To assure that your bath functions
properly, the MicroSilk®control box must be properly
connected.
NOTE: For 120V systems, the power cord for the
MicroSilk®control box must be plugged into a 120V,
20 amp GFCI dedicated circuit.
Figure 10
INSTALLATION INSTRUCTIONS (cont.)
The MicroSilk®Control Box
The MicroSilk®unit, keypad, LED light, and Ozone Sanita-
tion Unit must be plugged into the proper receptacles for
correct operation of the MicroSilk®system. See Figure 10
for connections:
(A) The power cord for the MicroSilk®control box must be
connected into the proper GFCI dedicated circuit for the
system (see note above).
(B) The MicroSilk®pump’s power cord should be plugged
into the female cord connection on the ozone unit, prewired
to the control box.
(C) Eight-pin mini-DIN terminal for the MicroSilk®Keypad.
(D) Six-pin mini-DIN terminal for LED light.
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TRANSDUCER
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-
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BLUETOOTH
AMPLIFIER
OptionalBluetoothSoundImmersion
Transducersinstalledonbath.Bluetoothampsupplied
andfieldinstalled.
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Jason International, Inc. • 501.771.4477 Page 10 of 16 Customer Service : 800.255.5766
Copyright © 2014 Jason International
CONTROL BOX CONNECTIONS (cont.)
SIGNATURE EDITION MICROSILK®
Jason’s Signature Edition MicroSilk®system is the most
advanced bath manufactured by Jason International, Inc.
and features the ultimate in luxury bathing for the leisure
bath industry. The MicroSilk®control box must be properly
connected for the bath to function correctly.
NOTE: For 120V systems, the power cord for the
MicroSilk®control box must be plugged into a 120V,
20 amp GFCI dedicated circuit.
Figure 11
The MicroSilk®Control Box
The MicroSilk®unit, keypad, LED light, Ozone Sanitation Unit
and Water Level/Temperature Sensor must be plugged into
the proper receptacles for correct operation of the MicroSilk®
system. See Figure 11 for connections:
(A) The power cord for the MicroSilk®control box must be
connected into the proper GFCI dedicated circuit for the
system (see note).
(B) The MicroSilk®pump’s power cord should be plugged
into the female cord connection on the ozone unit, prewired
to the control box.
(C) Eight-pin mini-DIN terminal for the MicroSilk®Keypad.
(D) Six-pin mini-DIN terminal for LED light.
(E) Six-pin mini-DIN terminal for installation of the water
sensor to the MicroSilk®control box.
TRANSDUCER
BLACK
RED
+-
BLACK
-
+
RED
BLUETOOTH
AMPLIFIER
BluetoothSoundImmersion
Transducersinstalledonbath.Bluetoothampsupplied
andfieldinstalled.
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