Joerns Healthcare ECS EasyCare 3 Troubleshooting guide

Joerns
Healthcare
Joerns Healthcare 1_Art Direction_Joerns Beds_700 Series_UltraCare 8page
5/2007_Page 1 of 8
EasyCare 5
EasyCare 7 EasyCare 9
User-Service Manual
Joerns® EasyCare® Bed Platform
Model ECS
leading bed evolution
To avoid injury, read user’s manual before using.
EasyCare 3

Joerns® EasyCare® Bed Platform
Model ECS
2
Important Precautions
Warning: Possible Injury Or Death. This
product is intended for use as an adjustable
mattress platform that articulates for resident/
patient comfort with adjustable height for resident/
patient and caregiver convenience. Use of this
product in a manner for which it was not designed
could result in unproven or unsafe conguration,
potentially resulting in injury or death.
Warning: Possible Injury. Before adjusting bed,
ensure that area under and near bed perimeter is
free of people and obstructions. Failure to do so
could result in injury.
Warning: Possible Injury. Keep bed in lowest
position except when providing care (bathing,
clothing changes, etc.). Bed should be at lowest
convenient height for entry or exit. Failure to do so
could result in injury.
Warning: Possible Injury Or Death. Resident/
patients may become entangled in pendant
cord. Resident/patients with reduced mental
acuity should not be allowed access to pendant.
Unsupervised use of pendant could result in injury
or death.
Warning: Possible Injury Or Death. Bed safe
working load is 500 pounds. This is total weight
counting resident/patient, mattress, bedding
accessories and any other equipment or persons
likely to be on bed. Do not exceed 500-pound safe
working load. Exceeding the safe working load
could result in property damage, injury or death.
Warning: Possible Injury Or Death. Do not roll
bed over abrupt thresholds with resident/patient in
bed. Bed is not designed for transporting resident/
patient. Transporting resident/patient in the bed
could result in injury or death.
Warning: Possible re hazard when used with
oxygen administrating equipment other than nasal,
mask or ½ bed length tent type. Not for use with
full bed length tent or hyperbaric oxygen chamber.
Oxygen tent should not extend below mattress
support platform. Lock hand control at foot of bed
when using oxygen administering equipment.
Warning: Possible Shock Hazard. Unplug
power cord from wall outlet before performing
any maintenance, cleaning or service to the bed.
Failure to do so could result in injury or death.
Note: In case of unexpected movement, unplug
bed from any outlet.
Warning: Possible Shock Hazard. Injury may
result from improper routing of the power cord.
Always follow the proper factory-installed routing
conguration. Failure to do so could result in injury
or death.
Warning: Possible Injury Or Death. Use a
mattress that is properly sized to t mattress deck,
which will remain centered on mattress deck relative
to State and Federal guidelines. Joerns Healthcare
recommends the use of a mattress with minimum
dimensions of 35 inches wide and 6 inches deep.
Length should match mattress support platform. Use
of an improperly tted mattress could result in injury
or death. If using Comfort Extension, see Comfort
Extension Manual for proper mattress size.
Warning: Possible Injury Or Death. If a resident/
patient’s mental or physical condition could lead to
resident/patient entrapment, the mattress support
platform should be left in the at position when
unattended. Failure to do so could result in injury or
death.
Warning: An optimal bed system assessment
should be conducted on each resident by a qualied
clinician or medical provider to ensure maximum
safety of the resident. The assessment should be
conducted within the context of, and in compliance
with, the state and federal guidelines related to
the use of restraints and bed system entrapment
guidance, including the Clinical Guidance for the
Assessment and Implementation of Side Rails
published by the Hospital Bed Safety Workgroup
of the U.S. Food and Drug Administration. Further
information can be obtained at the following web
address: http://www.fda.gov/cdrh/beds/.
Warning: Possible Injury Or Death. Use a properly
sized mattress in order to minimize the gap between
the side of mattress and assist device. This gap
must be small enough to prevent resident/patient
from getting his/her head or neck caught in this
location. Make sure that raising or lowering bed, or
contouring the sleep surface, does not create any
hazardous gaps. Excessive gaps may result in injury
or death.
Warning: Possible Injury Or Death. Locate
mounting brackets for assist devices strictly
according to instructions. Gap between head/foot
panel and assist device must be small enough
or large enough to prevent resident/patient from
getting his/her head or neck caught in this location
(see specic Assist Device Installation Instructions
for more information). If multiple assist devices
are used, position each so that gap between

Joerns® EasyCare® Bed Platform
Model ECS
3
them is large enough for trunk and hips to pass
through easily. Make sure raising or lowering bed,
or contouring sleep surface does not create any
hazardous gaps. Failure to do so could result
in injury or death. Important Note: Powered air
mattress surfaces may pose a risk of entrapment.
Prior to use, ensure the therapeutic benets
outweigh the risk of entrapment.
Warning: Possible Injury Or Death. Do not use
an assist device if any openings within assist device
body allow resident/patient to get his/her head or
neck lodged within these openings. Use of assist
devices with large openings may result in injury or
death.
Warning: Possible Injury Or Death. Do not use
any Joerns® assist device until you verify it is locked
in place. Failure to lock assist devices may result in
injury or death.
Warning: Possible Injury Or Death. Do not use
any replacement parts not manufactured, marketed
or provided by Joerns Healthcare on any Joerns
bed. Use of unapproved replacement parts may
result in injury or death.
Warning: Possible Injury Or Death. If using
accessories not manufactured, marketed or provided
by Joerns Healthcare for Joerns beds, consult with
the manufacturer for compatibility and limitations
prior to use. Failure to do so may result in injury
or death.
Warning: Possible Shock Hazard. If the bed power
cord has a hospital-grade, 3-prong grounding plug,
grounding reliability can only be achieved when
equipment is connected to an equivalent receptacle
marked hospital-grade.
Warning: Possible Injury. Sitting on or sliding over
the Mattress Side Stop can cause skin injury if the
bed mattress compresses to less than 1.5 inches
under user’s weight.
Warning: Possible Injury. Risk of entanglement or
injury may occur if mattress used with Mattress Side
Stop does not ll the entire width between stops or
which compresses to less than 1.5 inches under
user’s weight.
Warning: Possible Injury or Death. Floor locks
increase bed stability and resident safety. Make
sure the bed is in a locked position with respect to
the oor by ensuring the casters are off the oor or
if equipped, the UltraLock is in the locked position
before attempting any resident transfers. Failure to
do so could result in injury or death.
Warning: Possible Injury. Use caution when
activating the UltraLock function. This feature was
designed to be activated by your foot. Using your
hand to activate the UltraLock system could result
in injury.
Caution: In the absence of line voltage, all bed
contouring can be achieved via an externally
available backup battery (Joerns P/N N511).
Joerns recommends a minimum of one battery for
every twenty ve beds per facility.
Caution: This device complies with EMC
requirements of IEC 60601-1-2. Radio transmitting
equipment, cellular phones or similar electronic
devices, used in proximity of bed, may affect bed
performance.
Caution: Particular precaution must be considered
during exposure to strong emission sources such
as High Frequency surgical equipment and similar
devices. Do not route High Frequency cables
on or near device. If in doubt, contact a qualied
technician.
Caution: The Joerns’ EasyCare® Bed Platform is
intended for use within an institutional healthcare
environment (ie: skilled nursing, transitional
care, rehabilitational care, assisted living).
Joerns Healthcare recommends compliance to
the regulations and guidelines specied to your
locality.
This product is only one part of your healthcare
bed system. Proper combinations of mattress,
head/foot panels and assist devices are needed
to minimize the risk of entrapment. For more
information, call Customer Care, 800-826-0270.
Save These Instructions
Thank you and congratulations for choosing
Joerns EasyCare Bed Platform. Joerns beds are
developed with safety, comfort and convenience of
both residents/patients and caregivers in mind.
Advanced ergonomic design will provide years of
reliable service in your facility.

Joerns® EasyCare® Bed Platform
Model ECS
4
Joerns Healthcare 1_Art Direction_Joerns Beds_700 Series_UltraCare 8page
4/2007_Page 4 of 8
4
Bed System Entrapment Information
In April 1999, the U.S. Food and Drug
Administration (FDA) in partnership with
representatives from the hospital and post-acute
bed industry, including Joerns Healthcare, national
healthcare organizations, resident advocacy
groups, and other federal agencies formed the
Hospital Bed Safety Workgroup (HBSW). The
workgroup’s goal is to improve the safety of bed
frames for residents and patients in all health
care settings who are most vulnerable to the
risk of entrapment. The efforts of the FDA and
the HBSW culminated in the FDA’s release of
recommended guidelines intended to reduce the
risk of entrapment, including dimensional limits
for critical gaps and spaces between bed system
components and clinical guidance for assessment
and implementation of bed side rails in various
health care settings.
Entrapment zones involve the relationship of
bed components often directly assembled by the
healthcare facility rather than the manufacturer.
Therefore, compliance is the responsibility of
the facility.
As the leading manufacturer of long-term care
beds and a frontrunner in addressing this critical
issue, Joerns Healthcare can offer you the
expertise, assistance and products to bring your
facility into compliance.
Joerns® Compliance Solutions
Matching the right bed components in order to meet
regulatory guidelines can be complex.
That is why Joerns offers a wide array of compliance
options. We assist customers in selecting compliant
accessories recommended for their specic
bed model.
Creating a Safer Care Environment
While the guidelines apply to all healthcare settings,
(hospitals, nursing homes and at home), long-term
care facilities have particular exposure since serious
entrapment events typically involve frail, elderly or
dementia patients.
For More Information
To learn more about compliance options with Joerns
products, visit our website at www.joerns.com, or
contact our Customer Care reps at 800-826-0270
and ask for free informational publications.
To learn more about entrapment zones, assessment
methods and guidelines concerning entrapment,
contact Joerns Healthcare at 800-826-0270 or
consult the FDA website: www.fda.gov/cdrh/beds
Table of Contents
Important Precautions ....................................................................................................................................... 2
Entrapment Information ..................................................................................................................................... 4
Features & Specications .................................................................................................................................. 5
Assembly ........................................................................................................................................................... 6
Operation .......................................................................................................................................................... 8
Servicing .......................................................................................................................................................... 12
Troubleshooting ............................................................................................................................................... 15
Maintenance .................................................................................................................................................... 15
Cleaning .......................................................................................................................................................... 15
Accessories ..................................................................................................................................................... 16
Warranty .......................................................................................................................................................... 20
Attention, Consult accompanying documents
I.D. Label Symbol Definition
Type B Applied Parts
Safe Working Load
Class II Equipment
Protective Earth (ground)

Joerns® EasyCare® Bed Platform
Model ECS
5
Accessories And Options
76", 80" and 84" Joerns® Mattresses
Joerns End Panels
F14SC Assist Device Set
F025 Assist Handle
Staff Control
IV Rod
Floor Mat
Emergency Battery Backup System
• Battery Backup 24V
• Battery Charger 24V
• Wall Mounting Bracket for Charger
Trapeze and Trapeze Adapter
4" Extension
Drainage Bag Holder
Bed Transport Bar
Joerns Healthcare 1_Art Direction_Joerns Beds_700 Series_UltraCare 8page
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5
Features and Specifications
Standard Features
76" or 80" Sleep Surface
Travel Range:
• EasyCare® 3: 8.25" to 27"
• EasyCare 5, 7, 9: 7" to 30"
Locking System:
• EasyCare 3 and 5: Roll-in-Low Lock System
• EasyCare 7 and 9: UltraLock Roll at any Height
Mobility
Pendant Connections on both left and right side
(EasyCare 9 Only)
Cable connection for optional Staff Control
(EasyCare 9 Only)
Whisper Quiet DC Motors
Welded Tubular Frame
Grid Sleep Surface
SoftTone Frame Color
Baseboard Bumper
Wide Stable Base
Heavy-Duty Casters
Mattress Side and End Stops
Patented Lifting Mechanism (US Patent 6473922)
EasyLift Leg Positioner (excludes EasyCare 3)
Battery Pack Cable
Electrical Specifications
EasyCare 3, EasyCare 5 and EasyCare 7
Power: 120 VAC
Frequency: 60 Hz
Current Rating: 3.5 Amps (120V)
Classication: Class I, Type B or Class II, Type B
Mode of Operation: 10% Maximum Duty Cycle
2 minutes on/18 minutes off
Circuit Protection: LA27 Actuators: Auto Reset
Current Sensor
EasyCare 9
Power: 120 VAC
Frequency: 60 Hz
Current Rating: 4.0 Amps (120V)
Classication: Class I, Type B or Class II, Type B
Mode of Operation: 10% Maximum Duty Cycle
2 minutes on/18 minutes off
Circuit Protection: LA27 Actuators: Auto Reset
Current Sensor
Environmental Conditions
Operating Conditions:
Ambient Temperature: +10°C to +40°C
Relative Humidity: 30% to 75% Non-Condensing
Atmospheric Pressure: 700 hPa to 1060 hPa
Storage and Shipping Conditions:
Ambient Temperature: -40°C to +70°C Relative
Humidity: 10% to 100%
Atmospheric Pressure: 500 hPa to 1060 hPa
Mechanical Specifications
Description: Dimensions:
EasyCare 3
76" ...............................83.0"L x 35.0"W x 8.25"H
80" ...............................86.5"L x 35.0"W x 8.25"H
EasyCare 5 and EasyCare 7
76" .................................83.0"L x 35.0"W x 7.0"H
80" .................................86.5"L x 35.0"W x 7.0"H
EasyCare 9
76" .................................82.0"L x 35.0"W x 7.0"H
80" .................................85.5"L x 35.0"W x 7.0"H
Weight
EasyCare 3 and EasyCare 5 ...................220 lbs.
EasyCare 7 .............................................279 lbs.
EasyCare 9 .............................................279 lbs.
Maximum Back Angle ................... 65° to horizontal
Maximum Knee Angle .................. 35° to horizontal
Maximum Knee To Leg Angle ............................45°
Minimum Height Mattress Support Surface
EasyCare 3 .................................................8.25"
EasyCare 5 .................................................7.00"
EasyCare 7 .................................................7.25"
EasyCare 9 .................................................7.25"
Maximum Height Mattress Support Surface
EasyCare 3 ...............................................27.00"
EasyCare 5 ...............................................30.00"
EasyCare 7 ...............................................30.50"
EasyCare 9 ...............................................30.50"
Safe Working Load .....................................500 lbs.
Bed Identication Numbers
When ordering parts or when contacting our
Customer Care Department, please include the
bed’s model, product and serial numbers, found
on the identication labels. The identication labels
are located on bed frame under the sleep deck
foot section.

Joerns® EasyCare® Bed Platform
Model ECS
6
Joerns Healthcare 1_Art Direction_Joerns Beds_700 Series_UltraCare 8page
5/2007_Page 6 of 8
Assembly
Installation Of Head and Foot Panels
(For more information refer to Bed Panel
Installation Sheet)
Tools required: Phillips head screwdriver
Head Panel Installation:
1. The head panel has a label on back.
2. Lay the panel on a soft surface, front face
down.
3. The head panel brackets are longer of two
sizes (Figure 1).
4. Install the head panel brackets with four
screws provided. The bracket offset should
face up (Figure 2). Do not tighten until after
tting the mounting brackets into the bed
sockets.
5. Go to nal assembly below.
Frame-Mounted Foot Panel Installation:
1. The foot panel does not have a label on
back. The foot panel will have staff control
electronics, if staff control was ordered.
2. Lay the panel on a soft surface, front face
down.
3. The foot panel brackets are the shorter of two
sizes (Figure 1).
4. Install the foot panel brackets with the four
screws provided. The bracket offset should
face up (Figure 2). Do not tighten until after
tting the mounting brackets into the bed
sockets.
5. Go to nal assembly below.
Final Assembly Step for Head Panel and
Frame-Mounted Foot Panel:
1. Insert the head and foot panel as shown with
mounting hardware facing the head of the bed
(Figure 3).
2. Tighten all screws with the panels in place.
3. The panels should slip in and out of their
sockets easily and securely.
Installation Of Baseboard Bumper
Recommended Tool: Rubber mallet
1. Place the baseboard bumper as shown
(Figure 4). Example shown is EasyCare® 5.
2. Tap into place with a rubber mallet or press
rmly with the sole of your shoe until it locks
into place as shown (Figure 5). Example
shown is EasyCare 5. Figure 5
Figure 4
Figure 1
Head Panel
Bracket-10.5"
Foot Panel
Bracket-6.9"
Offset facing up
Figure 2
Figure 3

Joerns® EasyCare® Bed Platform
Model ECS
7
Installation of Mattress Stop (Figure 6)
Mattress Stop is designed to help keep mattress
from sliding laterally on the mattress support
platform.
Installation Steps
1. Locate the holes in the inside tube at the foot
end of the mattress support platform.
2. Insert one side of the mattress side stop into the
hole on one side.
3. Compress the mattress side stop and insert into
the opposite hole on the foot end of the mattress
support platform.
4. Locate the holes in the inside tube at the head
end of the mattress support platform.
5. Insert one side of the mattress side stop into the
hole on one side.
6. Compress the mattress side stop and insert
into the opposite hole on the head end of the
mattress support platform.
IV Sockets
Joerns® EasyCare® Bed Platform has four IV sockets
as standard equipment. There are two sockets at
head end of bed and two at foot end (Figure 7). The
IV sockets are compatible with Joerns IV poles and
most ½" IV poles.
Installation of Staff Control Panel
(Optional)
EasyCare 3, 5 and 7 (Figure 8)
1. Mount foot panel on bed as indicated in
previous instructions.
2. Plug patch cord and pendant into proper sockets
on foot panel as shown (Figures 9 and 10).
3. Attach circuit board cover (not shown) with
Velcro® according to instructions included with
staff control panel assembly.
Figure 7
IV Socket
Figure 6
Figure 8
Figure 9
Figure 10

Joerns® EasyCare® Bed Platform
Model ECS
8
EasyCare® 9 (Figure 11)
1. Mount the foot panel on the bed as indicated
in previous instructions.
2. Unscrew the cap located under the bed frame
at the foot end (Figure 12), and secure the
cable connector, with the arrow facing up into
the plug (Figure 13).
3. Ensure that the cable connector is fully
inserted into the plug (Figure 14).
4. Screw on the cap from the cable to secure the
cable (Figure 15).
Operation
Pendant Operation
EasyCare 3, 5 and 7
Your Joerns® EasyCare 3, EasyCare 5, or EasyCare
7 bed comes standard with the snap-in pendant.
The pendant has raised, high-contrast buttons and
graphics and easily snaps into an assist device for
convenient resident/staff access (Figure 16).
Figure 11
Figure 12 Figure 13
Arrow up
Figure 14 Figure 15
Figure 16
6
5
2
4
3
1
Pendant Operation (Figure 17)
Head Operation
1 - Push button to raise Back
2 - Push button to lower Back
Bed Height Operation
3 - Push button to raise Bed
4 - Push button to lower Bed
Knee Operation
5 - Push button to lower Knee
6 - Push button to raise Knee Figure 17

Joerns® EasyCare® Bed Platform
Model ECS
9
Standard Pendant Operation (Figure 18)
1. Push button to raise Back
2. Push button to lower Back
3. Push button to raise Knee
4. Push button to lower Knee
5. Push button to raise Bed
6. Push button to lower Bed
6
5
2 4
31
Figure 18
Figure 19
Figure 20
Figure 21
Figure 22
EasyCare® 9
1. Your EasyCare 9 bed comes standard with a
pendant (Figure 18). The pendant plugs into a
port under either side of the seat pan.
2. Unscrew the cap (Figure 19) and insert the
cable connector, with the arrow facing up into
plug (Figure 20).
3. Ensure that the cable connector is fully inserted
into the plug (Figure 21).
4. Screw on the cap from the cable to secure cable
(Figure 22).
5. The pendant has raised, high-contrast buttons
and graphics.

Joerns® EasyCare® Bed Platform
Model ECS
10
Figure 25
Staff Control Panel Operation
(Optional)
EasyCare® 3, 5 and 7 (Figure 23)
The Staff Control Panel allows caregivers to lock
out all of the bed functions individually. Caregivers
can also operate the bed from this panel without
walking to side of the bed.
1. To lock out a function, press panel’s “no
pendant” (Figure 23: #1, #3 and #5) icon.
Illuminated red LED light indicates that the
function is now locked out.
2. To unlock a function, press panel’s “pendant”
(Figure 23: #2, #4 and #6) icon. Red LED is no
longer illuminated, signaling that the pendant
can now operate that specic function.
EasyCare 9 (Figure 24)
The Staff Control Panel allows the caregivers
to operate the bed from the foot panel without
walking to the bedside. The caregiver can also
individually lock out all functions, both Pendant
and Staff Control.
1. To lock out a function, press and hold the
“Lock” graphic on the panel and push the
function to lock out. Illuminated amber LED
indicates that the function is now locked out.
2. To unlock a function, press and hold the “Lock”
graphic on the panel and push the function to
unlock. Amber LED is no longer illuminated,
signaling that the function is now operable.
Pendant Lockout and Bed Operation
1. Push button to lock out Back
2. Push button to unlock Back
3. Push button to lock out Knee
4. Push button to unlock Knee
5. Push button to lock out Hi/Lo
6. Push button to unlock Hi/Lo
7. Push button to raise Back
8. Push button to lower Back
9. Push button to raise Knee
10. Push button to lower Knee
11. Push button to raise Bed
12. Push button to lower Bed
2 4 6
51211
1 37 8 9 10
Figure 23
Standard Staff Control
1. Push button to raise Back
2. Push button to lower Back
3. Push button to raise Knee
4. Push button to lower Knee
5. Push button to raise Bed
6. Push button to lower Bed
7. Push and hold to change lockout status in
combination with another function button.
2
1
46
5
3
Figure 24
7
Roll in Low Lock System
EasyCare 3 and 5
1. To keep the bed from rolling when in the lowest
position, press down on the locking lever to lock
casters (Figure 25).
2. The standard caster set comes with two locking
casters placed at opposing corners of bed.
Mobile
Position
Locked
Position
Swivel
Casters
Roll in
Low Lock
System
Low only Any Height
(casters must
be locked in
Low)
Head &
Foot (in Low
position
only)

Joerns® EasyCare® Bed Platform
Model ECS
11
UltraLock System
EasyCare® 7 and 9
The Joerns® UltraLock feature provides roll at any
height functionality to the EasyCare 7 and EasyCare
9 bed frame.
• The EasyCare 7 and EasyCare 9 beds are
equipped with a single UltraLock. The foot
end has swivel casters when the UltraLock is
engaged and rollers at the head.
1. There are three possible locations with which to
operate the UltraLock on each UltraLock
assembly (Figure 26).
2. To lock the bed using the UltraLock, place your
toe under the pedal and lift upward (Figure 27).
The label indicates the locked position by a red
symbol (Figure 28).
3. To unlock the UltraLock, place the ball of your
foot on any pedal and push down (Figure 29).
The label indicates the mobile position by a
green symbol (Figure 28).
Warning: Possible Injury. Before leaving the bed
unattended, check that the UltraLock feature is in the
locked position. Never leave an unlocked
bed unattended.
Warning: Possible Injury. Check that the UltraLock
feature is in the locked position before allowing the
resident to enter or exit the bed.
For best practices, the UltraLock feature should be
locked at all times, except when the bed is
being moved.
Hi-Lo Speed
EasyCare 3
EasyCare 5
EasyCare 7
EasyCare 9
Unloaded 49 seconds 33 seconds
With 200lbs 52 seconds 35 seconds
Tolerance ± 3 seconds
Figure 26
Figure 27
Figure 28 Figure 29

Joerns® EasyCare® Bed Platform
Model ECS
12
EasyLift Leg Positioner Operation
EasyCare® 5, 7 and 9
1. To raise: Grasp the bed’s foot deck and raise
to the desired position (Figure 30).
2. To lower: Grasp the foot end of the bed’s deck
and raise ½-inch to ¾-inch above present
notch, then lower gently;
3. Or, grasp the foot end of the bed deck, raise to
the highest position, and lower gently.
Servicing
EasyCare 3, 5 and 7
Warning: Possible Shock Hazard. Unplug the
power cord from the wall outlet before performing
any maintenance/service to the power box.
Note: Overload protection is achieved via current
sensing technology, which will reset automatically
if any bed function fails to operate. Ensure
that the bed is not overloaded or constrained
from movement.
Actuator and Control Box
Information
Cord and Socket Identication (Figures 31 and 32)
1. Back Actuator (yellow)
2. Knee Actuator (blue)
3. Hi-Lo Actuator (red)
4. Hi-Lo Actuator (red)
HB. Pendant (green)
B. Emergency Battery
C. AC Power In
Power Cord and Grounding
Connectors
Inspection of power cord and grounding
connectors should be conducted on a yearly basis
to ensure efcient bed operation.
1. Check the power cord to make sure it has
not been damaged. If the power cord needs
replacement due to damage, remove the bed
from use/service until the power cord has
been replaced.
2. Check the grounding connectors to ensure
they remain intact and are securely fastened
to their intended connection point.
Figure 30
BC
HB
4
2
1
3
Figure 32
1234HB
Figure 31

Joerns® EasyCare® Bed Platform
Model ECS
13
EasyCare® 9
Warning: Possible Shock Hazard.
Unplug the Control Box from the wall outlet before
performing any maintenance or service to the
Control Box.
Motor And Control Box Information
Cord and Socket Identication (Figures 33 and 34)
1. Foot Leg Hi/Low Actuator (red)
2. Back Actuator (yellow)
3. Head Leg Hi/Low Actuator (orange)
4. Knee Actuator (blue)
5. Control Harness (green)
6. Emergency Battery Pack Socket
7. AC Power in
Note: The Actuators and Control Box contain
no serviceable parts. Overload protection is
achieved via current sensing technology, which
will automatically reset. If any bed function fails to
operate, check to see if the bed is overloaded or
constrained from movement.
To Remove Control Box
1. Plugs and outlets are numbered and color-coded
so they can be easily reinstalled later (See
Actuator And Control Box Information).
2. Unplug from wall outlet.
3. Unplug all actuator cords and pendant/staff
control plug.
4. Remove the control box retaining clip
(Figure 35).
5. Slide the Control Box off the actuator assembly.
6. To replace the Control Box, reverse
these instructions.
Figure 33
123 4 5
Figure 34
67
Figure 35

Joerns® EasyCare® Bed Platform
Model ECS
14
14
To Remove Actuator
Recommended Tools: Screwdriver, Hammer,
Masking Tape, Zip Ties
1. Identify the actuator to be replaced.
2. Tip the bed on its side to replace high/low
actuator(s).
3. Unplug the actuator cord.
4. The actuator is held in place by two pins. Use
a screwdriver to remove the lock ring on each
pin.
5. Slide the pins out of holes. If necessary, use
the hammer to tap out the pins.
6. You may now replace the actuator(s).
7. To reassemble the bed, reverse the previous
steps, making note of the following two
important items:
• Assemble the pin and lock rings as
originally installed.
• Zip-ties should be replaced, with cords
returned to their original position and
routing direction to the control box.
To Remove AC Power Cable
Recommended Tools: Small Screwdriver,
Masking Tape, Zip Ties, 5/16" Nut Driver
1. Raise the bed so that there is about 27 inches
of clearance between the oor and the mattress
support platform of bed.
2. Unplug the power cable from the outlet.
3. Cut the zip-ties that holds the power cable to
the frame. Tape the remaining cables in their
original position. It is very important to keep the
actuator cables routed along the frame in their
original factory-installed positions. If this step is
not followed, damage to cables or electric shock
may result.
4. Detach the ground wire from the bed frame
if equipped.
Warning: Possible Shock Hazard.
Injury may result from improper power cable
routing. Always follow proper factory-installed
routing conguration. Be sure to check condition
of the power cable on a regular basis. Do not
use damaged or frayed power cables.
5. Using a small screwdriver, alternately depress
the small red latch tabs above and below AC
receptacle on the control box. Simultaneously,
pull gently outward on the power cable where it
connects to the control box, until the plug comes
out.
6. Plug the replacement cable into the control box
until it latches. Attach the ground wire to the bed
frame.
7. Re-route the power cable along the frame in the
same position as the original routing.
8. Replace zip-ties along with cables in their
original position and routing to the control box.
If this step is not followed, damage to the cables
or electric shock may result.

Joerns® EasyCare® Bed Platform
Model ECS
15
15
Troubleshooting
Any loss of electrical function should be investigated
with the following steps:
Event Possible Remedies
Bed not
responding
to pendant
control
1. Check lockout status.
2. Check connection is fully inserted
with cable secured.
3. Check the bed is plugged into
power source and control box
green light is illuminated.
4. If these steps fail to resolve the
problem, call Technical Support
at 800-826-0270.
Bed not
responding to
Staff Control
1. Check lockout status
2. Check connection is fully inserted
with cable secured.
3. Check the bed is plugged into
power source and control box
green light is illuminated.
4. If these steps fail to resolve the
problem, call Technical Support
at 800-826-0270.
All Staff
Control
lockout
indicators
ashing
(EasyCare®
9)
1. Unplug bed for 60 seconds
and plug back in.
2. Push and hold Hi-Lo up and
down on staff control or pendant
simultaneously until ashing stops
(No more than 15 seconds).
3. If these steps fail to resolve the
problem, call Technical Support
at 800-826-0270.
Staff Control
Hi-Lo lockout
indicator
ashing
(EasyCare 9)
1. Thermal overload condition. This
should self-correct in 2 minutes
or less. Do not surpass 10% duty
cycle (2 min on/ 18 min off).
2. If these steps fail to resolve the
problem, call Technical Support
at 800-826-0270.
1. Switch the pendant with a new pendant or one
from a bed that is functioning normally.
2. If these steps fail to resolve the problem, call
Technical Support at 800-826-0270.
Note: Electrical damage can occur if a
non-approved pendant is connected to the
electrical system.
Maintenance
Maintenance/inspection Information:
Visually inspect the bed and accessories for
broken welds or cracks and check for loose
hardware on a monthly basis.
If any broken welds or cracks are found, remove
bed from service immediately and replace affected
part(s). If necessary, contact Technical Support,
800-826-0270, for assistance. Tighten any
loose hardware.
Cleaning
Caution: Possible damage to electrical parts, and/
or shock hazard.
1. Clean all the electrical components (motors,
control box, pendant and cords) on your
Joerns® bed with damp, well-wrung out cloth.
Excess water in or on electrical parts, could
damage these components. Do not submerge
the pendant in liquid.
2. Your Joerns bed features a durable, baked-on
epoxy nish that is easily cleaned with a mild
solution of antiseptic cleaner and warm water.
Read and follow all label instructions on your
cleaning products.
3. Wood veneer surfaces should be maintained
by cleaning with furniture cleaner or polish.

Joerns® EasyCare® Bed Platform
Model ECS
16
Accessories
All Accessories
Warning: Possible Injury Or Death. Injury
or death may result from improper use of bed
accessories. Consult accessory manufacturer for
compatibility, proper installation and
use instructions.
Trapeze And Trapeze Adapter
Warning: Possible Injury Or Death. Improper
installation of the Trapeze Adapter could alter or
dislodge the head panel position, increasing the
risk of injury or suffocation.
Warning: Possible Injury Or Death. Follow the
manufacturer’s directions when installing the
Trapeze Bar. Improper installation of the Trapeze
Bar on the Trapeze Adapter could cause the
Trapeze Bar to disconnect/collapse or otherwise
fail, resulting in injury or death.
Warning: Possible Injury Or Death. A minimum
of 1-inch clearance between the bottom of the
Trapeze Bar and the oor is required when the
bed is in its lowest position. Failure to do so could
damage the oor and/or cause the bed to become
unstable, resulting in injury or death.
4-Inch Extension
Warning: Possible Injury Or Death. Use a
mattress long enough so the gap between the
mattress and head/ foot panel is small enough to
prevent the resident from getting his/her head or
neck caught in these locations. Failure to do so
could increase risk of suffocation or result in injury
or death.
Warning: Possible Injury. The extender is
designed for use with a foot panel. Sitting on or
sliding over the extender without a foot panel
installed could cause the extender to fail, resulting
in injury or death.
Drainage Bag Holder
Warning: Possible BioHazard. Prior to use, consult
the Drain Bag manufacturer’s installation and use
instructions. Failure to do so could result in a bag
puncture, resulting in a potential BioHazard.
Warning: Possible Injury Or Death. Many items
that attach to the Holder are gravity fed and must
be below the bed user to function. Do not allow
items attached to the Holder to rest or be positioned
on the oor where they might be stepped on and
adversely affected or damaged. Exercise particular
caution when the bed is moved to its lowest position
as items attached to the Holder at that height are
especially at risk. Failure to do so could result in
injury or death.
Warning: Possible Injury Or Death. Make sure
items hung on this holder have proper clearance and
are not pinched or caught during bed adjustment.
Failure to do so could result in injury or death.
Bed Transport Bar
Warning: Possible Injury. The Bed Transport
Bar must be used according to installation and
user instructions. Improper use could cause it to
disconnect, resulting in a fall or loss of control of
the bed.

Joerns® EasyCare® Bed Platform
Model ECS
17
Trapeze (Figure 36)
1. We recommend using the Joerns® Trapeze with
the Joerns Trapeze Adapter.
2. Install the Trapeze assembly according to
manufacturer’s directions included with the
Trapeze.
Trapeze Adapter (Figure 37)
1. The Trapeze Adapter is designed to allow
attachment of the Trapeze system to the
EasyCare® Bed. Prior to use, please read
important warnings related to this option and
follow all instructions below.
2. Install the Trapeze Adapter according to the
supplied instructions. If needed, call Technical
Support at 800-826-0270 for instructions.
3. Install the trapeze assembly onto the Trapeze
Adapter according to the trapeze manufacturer’s
instructions.
4. Operate the bed from its highest through lowest
positions to ensure proper clearance and
operation. Some trapeze systems may not be
suitable for use with the EasyCare Bed, due to
its low operating height.
5. Adjustment and use of a Trapeze should be in
accordance with instructions from a healthcare
professional (doctor or therapist).
6. Do not exceed the maximum load condition
listed on installation instructions.
4-Inch Extender (Figure 38)
1. The 4-Inch Extender is designed to extend the
mattress support platform about four inches
to allow the use of an 84-inch mattress on an
80-inch mattress support platform or an 80-inch
mattress on a 76-inch mattress support platform.
Prior to use, please read important warnings
related to the Extender and follow instructions
below.
2. Install the 4-Inch Extender according to supplied
instructions. If needed, call Technical Support at
800-826-0270 for instructions.
3. Make sure the increase in overall length
does not produce a safety hazard or impair
accessibility in the room. Place the new mattress
against the Mattress Stop and be sure the
mattress covers the entire mattress support
platform length.
Figure 38
Figure 37
Figure 36

Joerns® EasyCare® Bed Platform
Model ECS
18
Drainage Bag Holder (Figure 39)
1. The Drainage Bag Holder is designed as
an attachment point for items such as urine
collection bags. Make sure items attached
to holder are safely secured. Prior to use,
please read important warnings related to the
Drainage Bag Holder and follow all instructions
below.
2. Install the Drainage Bag Holder and attach
items to the Holder according to supplied
instructions. If needed, call Technical Support
at 800-826-0270 for instructions.
3. It is important to operate all bed functions
through their entire ranges to ensure that
items attached to the Holder have proper
clearance and are not pinched or caught.
4. Attach the Holder only to the point and position
outlined in installation instructions. Operate
all bed functions through their full ranges to
ensure that items attached to the Holder have
proper clearance and are not pinched
or caught.
5. Many items that attach to the Holder are
gravity fed and must be below bed user to
function. Do not allow items suspended from
the Holder to rest on the oor, particularly
when the bed is in its lowest position.
Otherwise, a safety condition may occur or the
function of attached items may be impacted.
Bed Transport Bar (Figure 40)
1. The Bed Transport Bar is designed to ease
moving the EasyCare® Bed, particularly when it
is lowered onto its casters. Note: The EasyCare
Bed is not designed for use as resident/patient
transport devices. Prior to use, please read
important warnings related to the Bed Transport
Bar and follow all instructions below.
2. Install the Bed Transport Bar according to the
supplied instructions. If needed, call Technical
Support at 800-826-0270 for instructions.
3. When using the Bed Transport Bar to move
beds, always push down and forward on the
handle. Pushing up or attempting to use the
Bed Transport Bar to lift the bed, especially
when crossing over thresholds, may cause it
to disconnect from the bed, resulting in loss of
control of the bed.
4. Take extra care when moving the bed
(remember, do not move the bed while occupied
by the resident) on any sloped surface. Moving
a bed on a sloped surface requires two people,
one at each end of the bed. Never use the Bed
Transport Bar to move the bed on a slope that
exceeds ANSI and/or ADA requirements for
accessibility.
Figure 40
Figure 39

Joerns® EasyCare® Bed Platform
Model ECS
19
Battery Back-up
Battery Backup Includes:
• Charger with Power Cord PN#12160300
(with Cord Clip)
• Battery with Cable PN#12160311
• Wall Mount Bracket PN#12160301
(with two screws)
• User Instructions PN#6150192
Battery Charger
1. Simply mount the Battery Charger in a central
location convenient to caregiver staff. Plug the
Battery Charger into any standard wall socket
(110V; 50-60 Hz.).
2. Insert the Battery in the Battery Charger.
• Green light -- indicates main power is on
• Yellow light -- indicates Battery is charging
3. After about four hours of charging, the yellow
light goes off and the Battery will be fully
charged. Note: We recommend that users
charge up the Battery immediately upon receipt.
4. The Battery has a useful life of about 3.5 years,
depending upon usage. It is recommended to
discharge the Battery as little as possible and to
recharge quite frequently (by keeping the Battery
connected to the Battery Charger when not in
use), to provide the longest Battery life.
5. When the Battery needs replacing, dispose of
the old Battery in the same manner you would
dispose of a car (lead acid) battery.
Powering the EasyCare Platform:
Attach the battery to the Battery Pack Patch Cord
Socket at the bed foot end (Figure 41).
Depending on the Battery condition and load on the
bed, one battery can typically raise and lower the
bed, constituting one cycle, 20 to 25 times on single,
full charge.
Figure 41

Joerns® EasyCare® Bed Platform
Model ECS
Post Acute, Acute, HomeCare
5001 Joerns Drive
Stevens Point WI 54481
(P) 800.826.0270
(F) 800.457.8827
VA/Government
7027 Hayvenhurst Avenue
Van Nuys, CA 91406
(P) 800.966.6662
(F) 800.232.9796
Canadian Ofce
1000 Clarke Road, Suite 6
London, ON Canada N5V 3A9
(P) 866.546.1151
(F) 519.451.8662
www.joerns.com • email: [email protected]
Joerns
Healthcare
Joerns Healthcare 1_Art Direction_Joerns Beds_700 Series_UltraCare 8page
5/2007_Page 8 of 8
Joerns EasyCare Series Model ECS, are
guaranteed for a period of three years from the
date of delivery, against defects in materials and
workmanship, under normal use and service.
This three-year warranty includes all mechanical
and electrical components.
Steel structural components on beds are covered
under warranty for a period of 15 years from the
date of delivery.
Welds are covered under warranty for the lifetime1
of the product.
Damage caused by use in unsuitable
environmental conditions, abuse or failure to
maintain the product in accordance with user and
service instructions is not covered.
Any alteration, modication, or repair unless
performed by, or authorized in writing by, Joerns
Healthcare, will void this warranty.
Parts
Joerns beds contain various parts that wear from
normal use. These parts, such as DC batteries,
are not covered under the three-year warranty but
are covered for 90 days after date of delivery.
Joerns Healthcare’s obligation under this warranty
is limited to supplying replacement parts, servicing
or replacing, at its option, any product which is
found by Joerns Healthcare to be defective.
Warranty replacement parts are covered by the
terms of this warranty until the product’s original
three-year warranty period expires.
When requested by Joerns Healthcare,
parts must be returned for inspection at the
customer’s expense. Credit will be issued only
after inspection.
Service
Most service requests can be handled by
the facility Maintenance Department with
assistance from the Joerns Healthcare Product
Service Department.
Most parts requested can be shipped next day air
at the customer’s expense.
Should a technician be required, one will be
provided by Joerns Healthcare, at our discretion.
Only the Joerns Healthcare Product Service
Department can dispatch authorized technicians.
This warranty is extended to the original purchaser
of the equipment.
Joerns Healthcare Warranty Program
Joerns® EasyCare® Bed Platform, Model ECS
1 Weld lifetime dened as 20 years.
© 2009 Joerns Healthcare Inc. • 6110075 RevB • 09-1030