Johnson Controls 24-10737-8 User manual

Mobile Access Portal Gateway Installation Instructions
Part No. 24-10737-8, Rev. B
Software Release 2.0
Issued September 1, 2014
Refer to the QuickLIT website for the most up-to-date version of this document.
Applications
The Mobile Access Portal (MAP) Gateway is a local
display replacement solution that enables users to
leverage the power of mobility using smart phones,
tablets, or laptop computers to interact with building
automation equipment controls. The MAP Gateway serves
up web pages through a built-in Wi-Fi access point, which
allows users to view and in some cases edit equipment
controller configuration parameters, setpoints, schedules,
and alarms through a browser. A mobile application is
not required to use the MAP Gateway with your mobile
device.
The wireless connection on the MAP Gateway allows
users of a supported mobile device to be up to 30 m (100
ft, line of sight) away indoors and up to 91 m (300 ft, line
of sight) away outdoors. Power may be supplied via the
SAB (sensor/actuator bus), the FCB (field controller bus),
or a micro USB port.
When used as a portable device, the MAP Gateway can
be strung using a lanyard. In this configuration, the MAP
Gateway can be carried from site to site, depending on
the needs and workflow of field personnel.
North American Emissions
Compliance
United States
This equipment has been tested and found to comply
with the limits for a Class A digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference when this equipment is operated in a
commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a
residential area may cause harmful interference, in which
case the users will be required to correct the interference
at their own expense.
RF Transmitters: Compliance Statement (Part 15.19)
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation.
Warning (Part 15.21)
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
RF Exposure (OET Bulletin 65)
To comply with FCC RF exposure requirements for
mobile transmitting devices, this transmitter should only
be used or installed at locations where there is at least
20 cm separation distance between the antenna and all
persons.
Industry Canada Statement
The term IC before the certification/registration number
only signifies that the Industry Canada technical
specifications were met.
Le terme « IC » précédant le numéro
d'accréditation/inscription signifie simplement que le
produit est conforme aux spécifications techniques
d'Industry Canada.
1Mobile Access Portal Gateway Installation Instructions

Installation
Observe the following guidelines:
• Verify that all parts shipped with the MAP Gateway.
• Keep the unit encased in the protective shell. If not
protected by the enclosure in which it ships, the MAP
Gateway may be subject to physical damage.
Parts Included (Portable
Configuration)
• MAP Gateway
• Protective shell
• 6-pin RJ-12 connector cable
• Lanyard
• Installation Instructions
• Quick Start Guide
Special Tools Needed
To use the MAP Gateway, you need a mobile device
(tablet or smart phone) or computer (laptop or desktop)
that supports Wi-Fi.
Features
Figure 1: MAP Gateway Features (Portable Unit)
Portable Use
When used as a portable unit, the MAP Gateway should
be housed in the supplied shell. During use, the unit can
be temporarily hung on nearby equipment using the
supplied lanyard.
Risk of Personal Injury. Do not wear or hold the MAP
Gateway during use, and only use or install the MAP
Gateway at locations where there is at least 20 cm
between the built-in antenna and all persons. Failure to
do so may result in minor or moderate personal injury.
MISE EN GARDE:
Risque de blessure. Ne pas porter ou soutenir l'MAP
Gateway durant son utilisation et utiliser ou installer
l'MAP Gateway uniquement à un emplacement offrant
une distance minimum de 20 cm entre l'antenne intégrée
et toute personne. Le non-respect de cette précaution
risque de provoquer des blessures légères ou de gravité
modérée.
Observe the following guidelines when using a portable
MAP Gateway:
• Do not use the RJ-12 cable to support the weight of
the MAP Gateway. Use the lanyard to support it.
• Keep the MAP Gateway in the protective shell with
which it ships. To insert the MAP Gateway into the
shell, stretch the shell edges and slide the MAP
Gateway unit into place (Figure 2). This shell protects
the unit from drops up to 1.22 m (4 ft).
• The MAP Gateway has not been designed for
prolonged outdoor use. Leaving it in outdoor
environments (such as inside roof top units) may
result in damage.
• Objects (including ductwork, cabinets, doors, and
glass) can impede the wireless signal. Minimize the
number of objects between the connected computer
or mobile device and the MAP Gateway. Use line of
sight, if possible.
•Metal objects (such as cabinet doors, enclosures and
pipes) and concrete objects (such as pillars, walls
and ceilings) may limit Wi-Fi service limits. To
accommodate potential structural obstacles on site,
the MAP Gateway can be mounted flat or on the side.
2Mobile Access Portal Gateway Installation Instructions

Risk of Property Damage. Do not use the RJ-12 cable
or any other field bus cable or electrical cable to support
the weight of the MAP Gateway. Hanging the MAP
Gateway from anything other than the supplied lanyard
may result in damage to the product or peripheral
equipment.
MISE EN GARDE:
Risque de dégâts matériels. Ne pas utiliser le câble
RJ-12 ou tout autre câble de bus de terrain ou câble
électrique pour soutenir le poids de l'MAP Gateway. La
suspension de l'MAP Gateway à tout autre élément que
la longe fournie risque d'endommager le produit ou les
équipements périphériques.
Figure 2: Portable MAP Gateway and Protective Shell
Wiring
Wiring Consideration and Guidelines
Observe the following guidelines when wiring the MAP
Gateway:
•Do not allow the MAP Gateway to hang from the cable
connection.
• Provide some slack in the cable between the MAP
Gateway and the controller.
SA/FC Port
The MAP Gateway has one RS-485 FC/SA bus port that
connects through a supplied 6-pin modular jack and cable
assembly. For data transmission and voltage
specifications, see the Technical Specifications section.
Do not plug the SA/FC connector into a standard phone
jack.
See the Features section for the location of the
communications terminal on the MAP Gateway.
Figure 3: SA/FC Port Pin
Field Bus Communications Connections
To connect the MAP Gateway to the SA/FC field bus for
communication, connect one end of the RJ-12 cable to
the MAP Gateway and the other end of the cable to a
controller or network sensor.
Note: The MAP Gateway has a dedicated MS/TP bus
address of 03. The number of MAP Gateway units
that can be connected simultaneously to one
MS/TP bus depends on the number of FC and SA
ports available and connected to the bus. The
MS/TP bus can accommodate one MAP Gateway
on the FC bus and one MAP Gateway for each
SA bus connected to the trunk.
Performance of the MAP Gateway varies based
on the number of SA bus connections and amount
of traffic.
Operation
Accessing Controllers Using the MAP
Gateway
Once the MAP Gateway is physically connected to the
MS/TP network, users have access to all devices on the
network.
To interact with a device or product on the network (to
view devices, setpoints, or view alarms), users select the
device using a web-enabled device that is connected to
the MAP Gateway Wi-Fi network. To use the network,
users must have a web-enabled device that uses a
supported Internet browser. For information on connecting
to the network, see Connecting to the MAP Gateway
Wi-Fi Network.
Connecting to the MAP Gateway Wi-Fi
Network
1. To physically connect the MAP Gateway to your
equipment, plug one end of the supplied RJ-12 cable
to the SA/FC bus port of your equipment, and plug
the other end of the RJ-12 cable to the SA/FC port
on the MAP Gateway (Figure 4).
3Mobile Access Portal Gateway Installation Instructions

Figure 4: Connecting the Portable MAP
Gateway to Your Equipment
2. Wait for the Wi-Fi LEDs on the MAP Gateway to begin
flashing in succession (scanning). The unit is now
ready for a device to connect to its Wi-Fi network.
3. In the Wi-Fi settings of your mobile device or laptop,
connect to the MAP Gateway Wi-Fi network. If this is
your first time using the device, use the default SSID
and passphrase provided in the Quick Start Guide
that shipped with your device.
4. Open a web browser to access the MAP Gateway
interface. If it is your first time connecting to the MAP
Gateway Wi-Fi network, you are prompted to install
a secure certificate. Follow on-screen instructions or
see Installing the Root Certificate in the Appendix:
Root Certificates for more information.
Note: A secure certificate is a file installed on a
user's mobile device or computer that
identifies the MAP Gateway as a trusted
website. This digital certificate establishes the
identity and authenticity of Johnson Controls
as secure and reliable.
Note: The MAP Gateway should direct you to the
device's internal website, www.mapgwy.com.
If it does not, direct your browser to
www.mapgwy.com.
Note: If you do not import the security certificate as
a trusted root certificate, the website
www.mapgwy.com appears as an untrusted
URL in your browser. For information on
importing the security certificate as a trusted
root certificate, see Importing the Root
Certificate in the Appendix: Root Certificates.
5. Log in to the MAP Gateway network. If this is your
first time using the device, use the default login
information provided in the Quick Start Guide that
shipped with your device.
Once the MAP Gateway is physically connected to the
MS/TP network, all devices on the network that have an
equipment number are available.
To interact with a device or product on the network (to
view devices, set points, or view alarms), select a device
using the mobile device that is connected to the MAP
Gateway.
Reset Button Operation and
Descriptions
If you lose your password or if you want to restore the
unit to factory defaults, the MAP Gateway offers two reset
functions: a Reset SSID and Passphrase function that
resets Wi-Fi settings, and a Reset to Factory Defaults
function that resets all unit settings (including user
profiles).
The Reset SSID and Passphrase function is intended for
individuals who forget their Wi-Fi connection information,
and the Reset to Factory Defaults function is for use by
administrators who may want to clear all user profiles
from a device. For information on resetting the unit, see
Table 1.
Important: To use a unit that is reset to factory defaults,
you must have the default login information
supplied in the Quick Start Guide that
shipped with the unit.
The reset button is on the back of the device, and it is
embedded into the MAP Gateway housing so that it
cannot be activated by accident. To reach the reset
button, use a small screwdriver or similar tool.
• If you are connected to the network when you use
the reset button, you are disconnected.
• If you press the reset button for more than nine
seconds, the reset operation is cancelled.
• If a fault condition already exists, the reset button is
disabled.
Figure 5: Using the Reset Button
4Mobile Access Portal Gateway Installation Instructions

Table 1: Reset Button Operation and Descriptions
Reset Operation2
Reset
Function
1. Press and hold the reset button for 2
seconds. The Fault LED displays Slow
Flicker behavior.
2. Release the reset button within 3
seconds. The Fault LED displays Fast
Flicker behavior.
3. Within 5 seconds, press the reset button
again, and then immediately release it. (If
you press the reset button for longer than
5 seconds, the reset operation is
cancelled.)
The SSID and passphrase are reset to
factory defaults, the LEDs stop flickering
for 2 seconds, and then the LEDs return
to normal operation, based on the current
state of the device.
Reset SSID
and
Passphrase
1. Press and hold the reset button for 6
seconds. The Fault LED displays Slow
Flicker behavior.
2. Release the reset button within 3
seconds. The Fault LED displays Fast
Flicker behavior.
3. Within 5 seconds, press the reset button
again, and then immediately release it. (If
you press the reset button for longer than
5 seconds, the reset operation is
cancelled.)
4. All unit settings are reset to factory
defaults, the LEDs stop flashing for 2
seconds, and then the LEDs return to
normal operation, based on the current
state of the device.
Reset to
Factory
Defaults1
1 Resets all unit settings, including user profiles.
2 For information on LED designations and flicker behavior,
see Table 2.
Status Indication LEDs
The MAP Gateway communicates status via LEDs.The
following functional states are indicated using LEDs:
• power
• fault
• SA/FC bus communication
• Ethernet communication
• Wi-Fi strength
See MAP Gateway LED Designations and Descriptions
for a comprehensive list of MAP Gateway LED functional
information.
MAP Gateway LED Designations and
Descriptions
Table 2: LED Designations and Descriptions
Descriptions/Other
Conditions
NormalColorLED
Name
Off = No power
On Steady = Power
supplied by primary
voltage
On Steady
(no flashing)
GreenPower
Off = No faults/normal
operation
On Steady = Missing
hardware, missing
software, operating
system has not yet
initialized, or reset is
in progress.
Slow Flicker (1/2
second/.5 Hz) =
Startup sequence
Medium Flicker (2
seconds/2 Hz) =
Software upgrade in
progress
Fast Flicker (5
seconds/5 Hz) = Fault
OffRedFault
Off = Receiving data
On Steady =
Transmitting data
Flicker = Data
transmission
FlickerGreenSA/FC Bus
Off = Communication
not established
On Steady =
Communication
established
Flicker = Data
transmission
On SteadyGreenEthernet
Off = No Wi-Fi signal
Wi-Fi strength is
indicated by the
number of LEDs that
are lit, with one lit LED
indicating weak
wireless signal
strength (between 1%
and 49%) and three lit
LEDs indicating
excellent wireless
signal strength (at
least 75%).
On SteadyYellowWi-Fi
5Mobile Access Portal Gateway Installation Instructions

LED Test Sequence at Startup
During startup, the MAP Gateway automatically initiates
a self-test to verify proper operation of the unit.
Immediately after connecting supply power, the following
LED lighting sequence occurs:
1. The Power LED turns on, and stays lit.
2. The Fault LED indicator flashes for approximately 40
seconds, then turns off when the MAP Gateway is
fully functional.
3. The Wi-Fi LEDs light up in succession (scanning),
indicating that the MAP Gateway is waiting for a
device to join its Wi-Fi network.
Repair Information
If the MAP Gateway fails to operate within its
specifications, replace it. The MAP Gateway is not a
serviceable product; however, it does support software
updates to enable feature enhancements. For a
replacement unit, software updates or accessories,
contact the nearest Johnson Controls®representative.
Do not open the MAP Gateway housing. The MAP
Gateway has no user-serviceable parts inside.
The MAP Gateway requires no periodic field maintenance.
Troubleshooting
Table 3: Launch Issues Troubleshooting Information
ResolutionProblem
Reason
Device behavior can vary based on the device and Internet browser in use. For instance,
some devices cache browser information and do not automatically redirect users to the
MAP Gateway login page when the browser is launched.
Resolution
Direct your browser to www.mapgwy.com.
You are not directed to the MAP
Gateway login page when you
launch a web browser.
Resolution
Unplug the MAP Gateway from the SA (sensor actuator) or FC (field controller) bus, then
plug the MAP Gateway back in.
Resolution
After the controller or HVAC device
to which a MAP Gateway is
connected is upgraded, the
connected MAP Gateway no longer
displays active or current data.
Resolution
1. Verify the time on your client device is correct. If the device time is not current (for
example, after a hard reset), please close the browser, set the time, and then try to install
the certificate.
2. Check your Web Browser Settings and verify that Cookies are enabled.
Every time I install the SSL
certificate on my device, it asks me
to re-install it. What should I do?
Technical Specifications
Table 4: MAP Gateway
TL-MAP1810-0Px: Metasys®/FX Portable MAP Gateway (Includes MAP Gateway, RJ-12 cable,
bumper guard, and lanyard.) US-compatible countries.
Product Code1
From SA/FC bus: 15 VDC at 2.7 VA maximumPower Consumption
Operating: 0 to 50°C (32 to 122°F)
Operating Survival: -30 to 60°C (-22 to 140°F)
Non-Operating: -40 to 70°C (-40 to 158°F)
Ambient Temperature
Conditions
Storage: -40 to 70°C (-40 to 158°F); 5 to 95% RH 30°C (86°F) maximum dew point conditions
Operating: -40 to 70°C (-40 to 158°F); 5 to 95% RH, 30°C (86°F) maximum dew point conditions
Ambient Humidity
Conditions
Wireless Local Area Network (WLAN) Transmission Power:
+14.5 dBm, 54 Mbps
+12.5 dBm, 65 Mbps
Transmission Power
(Typical)
6Mobile Access Portal Gateway Installation Instructions

Table 4: MAP Gateway
-76 dBm, 10% packet error rate (PER ), 54 Mbps
-73 dBm, 10% PER, 65 Mbps
WLAN Receiver
Sensitivity (Typical)
Wireless Communication:
2.4 GHz ISM bands, 802.11 b/g/n, 11/22/54 Mbps
Serial Communication (SA/FC Bus):
9600, 19.2k, 38.4k, or 115.2k bps
Transmission Speeds
Wireless Communication:
30 m (100 ft) line-of-sight indoors
91 m (300 ft) line-of-sight outdoors
WLAN Range Performance:
0 - 50 ft = Excellent
50 - 100 ft = Good
100 - 300 ft = Weakest, approaching out of range
Transmission Range
(Typical)
WPA2-PSK TKIP (Wi-Fi Protected Access Pre-Shared Key mode Temporal Key Integrity Protocol)Wireless Security
One SA/FC port (6-pin port; connects with 1.5 m [4.9 ft] RJ-12 field bus cable)
One USB port (Micro-B port; 2.0; supports Open Host Controller Interface [Open HCI] specification)
Network and Serial
Interfaces
Unit alone: 120 x 70 x 24.5 mm (4-23/32 x 2-3/4 x 31/32 in. when used vertically)
Unit in shell: 128 x 75 x 29.5 mm (5-1/32 x 2-61/64 x 1-5/32 in. when used vertically)
Dimensions
(H x W x D)
White Acrylonitrile butadiene styrene (ABS) bracket
Black silicone shell
Housing
Unit alone: 0.10 kg (0.22 lb)
Unit in shell: 0.15 kg (0.33 lb)
Note: Weights do not include any peripheral components such as cables, lanyard, or an external
power supply.
Weight
Computer:
Windows®Internet Explorer®10, Apple®Safari®6.1 and later
Handheld Device:
The handheld device must be running Internet Explorer Mobile for Windows Mobile version 5 or version
6 operating system (OS); or Apple®iPhone®and iPod touch®iOS version 6.1 or greater. Other web
browsers may display the UI but the functionality is not guaranteed.
Web Browser
Requirements for
Computers and
Handheld Devices
7Mobile Access Portal Gateway Installation Instructions

Table 4: MAP Gateway
United States UL Listed File E365459, ANSI/UL 60950-1, Information Technology Equipment; UL
2043 (Stationary version only), Suitable for Use in Other Environmental Air Space in Accordance with
Section 300.22, (C) of the National Electric Code.
Transmission Complies with FCC Part 15.247 Regulations for Low Power Unlicensed Transmitters
Transmitter FCC Identification: OEJ-MAPWIFI
FCC Compliant to CFR 47, Part 15, Subpart B, Class A
Compliance
Canada: Industry Canada IC: 279A-MAPWIFI
ULC Listed File E365459, CAN/CSA-C22.2 No. 60950-1, Safety of Information Technology Equipment
Europe: CE Mark – Johnson Controls, Inc. declares that this product is in compliance with the essential
requirements and other relevant provisions of the R&TTE Directive 1999/05/EC and EMC Directive
2004/108/EC.
IC: RSS-210
CE Emission: EN61000-6-3: 2007; Generic standards for residential, commercial, and light-industrial
environments. ETSI EN 301 489-1:2001-09, ETSI EN301 489-3:2001-11 (Class 2), IEC 60950-1/ EN
60950-1
1 Last digit (x) represents non-US country requirements.
The performance specifications are nominal and conform to acceptable industry standard. For application at conditions
beyond these specifications, consult the local Johnson Controls office. Johnson Controls, Inc. shall not be liable for
damages resulting from misapplication or misuse of its products.
8Mobile Access Portal Gateway Installation Instructions

Appendix: Root Certificates
Installing the Root Certificate
Until the security certificate for the MAP Gateway is added
as a trusted root certificate, you receive a security alert
every time you visit the mapgwy.com website. How you
install the certificate differs based on the web browser
and device platform.
Installing the Security Certificate on iOS
To install the root security certificate on mobile iOS
platforms such as iPhones and iPads:
1. When you visit the mapgwy.com website, and you
are prompted that your device cannot verify the
identify of mapgwy.com, tap Continue.
Figure 6: Installing the MAP Gateway Security
Certificate
2. On the Install MTG Profile screen, tap Download
Certificate.
Figure 7: Installing the MAP Gateway Security
Certificate
3. On the Install Profile screen, tap Install.
Figure 8: Installing the MAP Gateway Security
Certificate
4. On the Warning screen, tap Install.
Figure 9: Installing the MAP Gateway Security
Certificate
5. On the Profile Installed screen, tap Done.
9Mobile Access Portal Gateway Installation Instructions

Figure 10: Installing the MAP Gateway Security
Certificate
To verify that the security certificate is installed, go to the
Settings menu of your mobile device. If the security
certificate is installed, Johnson Controls Map Gateway
appears in the Profile menu and is listed as Trusted.
Installing the Security Certificate in Apple®Safari®
for Mac OS
1. Navigate to www.mapgwy.com/downloadtlsprofile.
A screen appears saying Safari can't verify the
identity of the website mapgwy.com.
2. Click Show Certificate. The screen expands to show
the certificate.
3. Check the box that says Always trust
"mapgwy.com" when connecting to
"mapgwy.com".
4. Click Continue.
Figure 11: Confirm mapgwy.com as a Trusted Site
Installing the Security Certificate in Internet Explorer
To install a root security certificate in Internet Explorer
10:
1. Navigate to www.mapgwy.com/downloadtlsprofile,
and then download the rootCA.pem file.
2. On the Tools menu, click Internet options.
Figure 12: Internet Explorer Internet Options
3. In the Internet Properties dialog box, click the
Content tab, and then click Certificates.
Figure 13: Internet Explorer Properties
Content Tab
4. In the Certificates dialog box, click the Trusted Root
Certification Authorities tab, and then click Import.
The Certificate Import Wizard opens.
10Mobile Access Portal Gateway Installation Instructions

Figure 14: The Certificates Dialog Box
5. In the Certificate Import Wizard dialog box, click
Next.
Figure 15: Certificate Import Wizard
6. Browse to the rootCA.pem security certificate file,
select it, click Open, and then click Next.
Note: Install the rootCA.pem file and not the
mapgwy.com file that the browser prompts
you to install. The rootCA.pem file certifies
your device for any MAP Gateway you use.
If you install the mapgwy.com file that the
browser prompts you to install instead, you
need to add a new root certificate for each
new MAP Gateway device that you use.
Figure 16: Importing the Certificate
7. On the Certificate Store page of the wizard, select
Place all certificates in the following store, verify
that the certificate store listed is Trusted Root
Certification Authorities, and then click Next.
Figure 17: Certificate Store Options
8. Click Finish. A success message appears.
Figure 18: The Certificate Import Success
Message
11Mobile Access Portal Gateway Installation Instructions

9. In the Security Warning dialog box, click Yes.
Figure 19: Non-Validated Certificate Security
Warning
10. Click OK.
Importing the Root Certificate
1. In the Certificates dialog box, click the Trusted Root
Certification Authorities tab, and then click Import.
The Certificate Import Wizard opens.
Figure 20: The Certificates Dialog Box
2. In the Certificate Import Wizard dialog box, click Next.
Figure 21: Certificate Import Wizard
3. Browse to the rootCA.pem security certificate file,
select it, click Open, and then click Next.
Note: Install the rootCA.pem file and not the
mapgwy.com file that the browser prompts
you to install. The rootCA.pem file certifies
your device for any MAP Gateway you use. If
you install the mapgwy.com file that the
browser prompts you to install instead, you
need to add a new root certificate for each
new MAP Gateway device that you use.
Figure 22: Importing the Certificate
4. On the Certificate Store page of the wizard, select
Place all certificates in the following store, verify
that the certificate store listed is Trusted Root
Certification Authorities, and then click Next.
12Mobile Access Portal Gateway Installation Instructions

Figure 23: Certificate Store Options
5. In the Security Warning dialog box, click Yes.
Figure 24: Non-Validated Certificate Security
Warning
6. Click Finish. A success message appears.
Figure 25: The Certificate Import Success
Message
7. Click OK.
Uninstalling the Root Certificate
If you are removing or replacing a MAP Gateway and
wish to uninstall the root certificate, follow the procedures
in this section that are appropriate to your operating
system. Note that it is not necessary to uninstall the
certificate.
Uninstalling the Security Certificate on iOS Platforms
To remove the MAP Gateway security certificate on an
iOS platform, navigate to Settings > General > Profiles,
select the mapgwy.com certificate, and then tap Remove
twice.
Uninstalling the Security Certificate in Apple®Safari®
for Mac
To uninstall the Security Certificate in Apple Safari for
Mac:
1. In Applications > Utilities, double-click the Keychain
Access Application.
Figure 26: Keychain Access Application with
MAP Gateway Certificate Selected
2. Right-click the certificate you wish to remove (in this
case, mapgwy.com), and then click Delete.
3. Enter your administrator credentials, and click Update
Settings to remove the certificate from the keychain.
Uninstalling the Security Certificate in Internet
Explorer®
To uninstall a root security certificate in Windows®
Internet Explorer 10:
1. On the Tools menu, click Internet options.
13Mobile Access Portal Gateway Installation Instructions

Figure 27: Internet Explorer Internet Options
2. In the Internet Properties dialog box, click the Content
tab, and then click Certificates.
Figure 28: Internet Explorer Properties Content
Tab
3. In the Certificates dialog box, click the Trusted Root
Certification Authorities tab, select the Johnson
Controls authority, and then click Remove. A
Certificates warning appears (Figure 30).
Figure 29: Certificates Dialog Box
4. In the Certificates warning dialog box, click Yes
(Figure 30). A Root Certificate Store warning appears
(Figure 31).
Figure 30: Certificates Warning Dialog Box
5. In the Root Certificate Store warning dialog box, click
Yes (Figure 31). You return to the Trusted Root
Certification Authorities tab of the Certificates dialog
box (Figure 32).
Figure 31: Root Certificate Store Dialog Box
6. In the Certificates dialog box, click Close, and then
click OK.
14Mobile Access Portal Gateway Installation Instructions

Figure 32: The Certificates Dialog Box
Building Efficiency
507 E. Michigan Street, Milwaukee, WI 53202
Metasys®, Panoptix®, and Johnson Controls®are registered trademarks of Johnson Controls, Inc.
All other marks herein are the marks of their respective owners. ©2014 Johnson Controls, Inc.
www.johnsoncontrols.comPublished in U.S.A.
15Mobile Access Portal Gateway Installation Instructions