Johnson Controls IQ Panel 4 User manual

The IQ Panel 4 is an All-In-One 7” touchscreen built with a built-in camera, providing full
security and smart home functionality in an easy to use interface.
INSTALLATION MANUAL
IQ Panel 4
Software Version 4.0.0

INTRODUCTION
ABOUT THIS GUIDE
QOLSYS CONFIDENTIAL AND PROPRIETARY
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?
QUESTIONS?
Contact us at
[email protected]
This document outlines the basic hardware specifications and software directions to
install and customize the IQ Panel 4. Note that the information presented is not
comprehensive, but is specifically dedicated to those menus, features, and systems
accessible solely to those with the proper installation code. Features accessible to
users and installers alike are outlined in the IQ Panel 4 User Guide. The information
contained herein is proprietary, and is solely owned by Qolsys Inc. Any reproduction,
modification or distribution without permission is strictly prohibited.
IQ Panel 4
Power
Supply
INCLUDED IN BOX
SUPPORT

TABLE OF CONTENTS
PANEL OVERVIEW
5- Exterior Front
6- Exterior Back
7- Interior
INSTALLING THE PANEL
9- Wall Mount
10- Table Stand Option
11- IQ Base
12- Wiring Diagram
13- Powering the Panel
USER INTERFACE
16- Home Screen Overview
17- Message Center
18- Settings Tray
PROGRAMMING
20- Screen Lock
21- Settings
23- Advanced Settings
24- Setup Wizard
28- Installation
30- Installer/Dealer Settings
39- System Logs
40- Siren and Alarms
43- Security and Arming
46- Camera Settings
48- Z-Wave Device List
49- Sound
53- Partitions
54- Local Automation
SECURITY SENSORS
57- Security Sensors
58- Auto Learn Sensor
59- Add Sensor
60- Scan QR Code
61- Partition Name
62- Sensor Type
63- Sensor Groups
79- Sensor Name
81- Chime Type
82- Voice Prompts
83- Source
84- Edit Sensor
85- Delete Sensor
86- Sensor Status
88- Panel Motion Settings
WI-FI DEVICES
90- Wi-Fi Devices
92- Access Point Settings
93- AP Connected Devices
94- IQ Remote Devices
95- 3rd Party Connections
Z-WAVE™ DEVICES
97- Z-Wave Devices
98- Add Device
99- Clear Device
100- Delete Failed Device
101- Remove All Devices
102- View/Edit Associations
103- Z-Wave Settings
105- SmartStart
106- Provisioning List
BLUETOOTH DEVICES
108- Bluetooth Devices
109- Add Device
110- Edit Device
111- Delete Device
112- Remove All Devices
113- Settings
SYSTEM TESTS
115- System Tests
117- Wi-Fi Test
118- Sensor Test
121- Cellular Test
122- Z-Wave Test
123- Rediscover Network
124- Neighbor Info
125- Counters
127- Z-Wave Diagnostics
128- Advanced Z-Wave Diag
129- PowerG Test
130- Zigbee Test
131- Panel Glass Break Test
134- Dual Path Test
135- Daughter Cards Test
136- Panel Test
CUSTOMIZATION
138- User Management
139- Dealer Branding
140- Contact Info
141- Connecting to Wi-Fi
142- Weather
143- Photo Frame
MAINTENANCE
147- Upgrade Software
148- Upgrade Software Using Wi-Fi
149- Upgrade Software Using Panel AP
150- Automatic Background Check
151- Battery Replacement
TROUBLESHOOTING
154- About
157- Power Down
158- Panel Reboot
159- Hard Reboot
160- Panel Test Troubleshooting
LEGAL
163- Important Information
SPECIFICATIONS
174- Specifications
176- Supported S-Line Sensors
177- Supported PowerG Sensors

PANEL
OVERVIEW
Warning: This Product should be installed in accordance with the National Fire Alarm Code, ANSI/NFPA 72, (National Fire Protection Association,
Batterymarch Park,Quincy, MA 02269) and with National Electric Code, ANSI/NFPA 70. Printed information describing proper installation, operation,
testing, maintenance, evacuation planning, and repair service is to be provided with this Product. In Canada the product shall be installed in accordance with
the Standard for the Installation of Residential Fire Warning Systems, CAN/ULC-S540.
Warning: For Canadian installations this Product and all sensors associated with it (collectively, the “System”) should be tested once a week. The test shall be
performed also with primary DC power de-energized. For recommended smoke detectors maintenance instructions refer to user manual associated with
compatible Qolsys model QS5110-840 and PowerG model PG9936 smoke detectors.

PANEL OVERVIEW
EXTERIOR FRONT
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Panel Camera
User Interface
Dual MEMs
Microphones with
Echo Cancellation &
LED Status Lights
Page Indicator
QuadSound
Speakers
Ambient Light
Sensor

PANEL OVERVIEW
EXTERIOR BACK
Mounting holes
single, double or
triple “gang” box
compatible
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Single Rear Facing MEMs Microphone with
Echo Cancellation
Locking Screw w/
Retention Spring
For UL2610 applications
this screw shall be used
for tamper protection
against mounting removal
FlexTilt Camera Adjustment
SmartMount
Backplate with
Power Terminal

PANEL OVERVIEW
INTERIOR
Lithium-Ion 24 hr
Battery*
SmartMount
Connection
The battery should NEVER be disconnected without following proper power-down procedures
Failure to comply may result in data corruption, panel failure, and a void of the manufacturer's warranty
*CAUTION
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Legacy Security
RF Radio
(319.5 MHz, 345 MHz or 433 MHz)
Barrel Jack
Power
Expansion Slot
PowerG Radio
IQ Base
Connection

INSTALLING
THE PANEL

INSTALLING THE PANEL
1. With a small phillips
screwdriver, undo the
locking screw from the back
of the panel and remove the
SmartMount backplate.
1. Mount the backplate to the
wall using appropriate hardware
ensuring it is level.
2. A screw is required in break-
away wall tamper for UL 2610.
3. Connect the power supply to
the barrel jack on the back of the
panel or to the (+) and (-)
terminals on the backplate if
using a custom length wire.
WALL MOUNT
1. Latch the top of the IQ
Panel 4 onto the SmartMount
backplate.
2. Swing the panel down
towards the backplate and
press firmly against the wall.
If using a custom length wire,
power terminals will
automatically connect and
provide power to the IQ Panel.
Note: For UL/ULC Commercial Burg installations (UL2610/ULC-
S304 Security Level II compliant) use only wall mount option
This product when installed as per these instructions does not present the risk of fire, electric shock, or injury to persons.
1
2
3
1
2
1
1. With a small phillips
screwdriver, screw in the
locking screw from the
bottom of the panel to
secure it to the wall.
1

INSTALLING THE PANEL
1. With the included power
supply and cable, plug the
barrel connector into the
barrel jack as shown above.
Be sure the barrel connector
properly seated.
1. Locate the SmartMount
table stand and insert the
hooks into the back of the
panel, then swing down
and press into place.
Be sure that the power
wire is routed out the
middle of the table stand
using the provided slot.
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TABLE STAND (OPTIONAL)
1
1. With a small phillips
screwdriver, screw in the
locking screw from the
bottom of the panel to
secure it to the table stand.
1. With a small phillips
screwdriver, undo the locking
screw from the back of the
panel, remove the SmartMount
backplate and discard.
1
1
1

INSTALLING THE PANEL
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IQ BASE SPEAKER (OPTIONAL)
1. With a small phillips
screwdriver, undo the locking
screw from the back of the
panel, remove the SmartMount
backplate and discard.
1
1. Locate the IQ Base with
SmartMount and connect the
power cable from the IQ Base
into the BLACK connector
inside the IQ Panel 4. Refer to
Interior Diagram on Page 7
Insert the top hooks into the
back of the panel, then swing
down and press into place.
1
1
1. With a small phillips
screwdriver, screw in the
locking screw from the
bottom of the panel to
secure it to the IQ Base.
1. With the included power
supply and cable, plug the
barrel connector into the
barrel jack on the bottom of
the IQ Base as shown above.
Be sure the barrel is pushed
all the way in.
1

INSTALLING THE PANEL
WIRING DIAGRAM
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IMPORTANT IF USING CUSTOM LENGTH
WIRE:
- 7vDC Transformer: Use 18AWG wire no
longer than 98.5ft to ensure sufficient
power is received at the panel.
* The minimum permissible wire size shall
not be smaller than 22 AWG
NOTES
7vDC* IN
GND
**WARNING! Use 7vDC**
Power Supply ONLY
7vDC* IN
BARREL JACK
BARREL JACK FOR USE
WITH SUPPLIED
BARREL CONNECTOR
CABLE ONLY. STRIPED
WIRE IS POSITIVE (+)
Input rating: 100-240vAC, 50/60Hz, 0.2A
Output rating: 7.0vDC, 1.0A
Model SW-070100AB

INSTALLING THE PANEL
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Press and hold the power button on
the right side of the panel for 3
seconds to power up.
POWERING THE PANEL
Connect power supply.
WARNING! Use included 7vDC Power Supply ONLY
If using the provided cable, the “striped” wire is (+)
Note: Power supply shall be located within same room as control unit

INSTALLING THE PANEL
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1. Use a small phillips screw driver to adjust the
FlexTilt screw on the top of the Panel to
achieve the desired camera angle.
NOTE: Turning the screw clockwise angles the camera
down. Turning the screw counter-clockwise angles the
camera up.
2. Arm/Disarm the Panel to capture a Disarm
Photo and test the FlexTilt position. Adjust
as needed.
FLEXTILT CAMERA ADJUSTMENT
FlexTilt camera adjustment allows the built-in Panel Camera to be angled up
or down depending on the installation need. This is especially helpful when
wall mounting over an existing keypad location that may be higher or lower
than usual, or when table stand mounting.

USER
INTERFACE

USER INTERFACE
Header &
Settings Tray
Primary User
Interface &
Partition
The home screen is divided into three sections. The header shows the date & time, today’s weather, message center and
the Settings tray. The Primary interface shows arming options and sensor status & partition select. The footer shows panic
options and additional pages.
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Page
Indication and
Emergency
HOME SCREEN OVERVIEW

The header contains the pull down settings tray, the weather icon, time/date and a message icon in the
upper right portion of the screen where you will find Security Provider messages and contact info, alerts,
video tutorials and FAQ’s
USER INTERFACE
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This is where you will find the Security Provider’s Contact Information
This is where you will find Video Tutorials to help with common questions
This is where you will find Panel Alerts/Alarms notifications
MESSAGE CENTER
This is where you will find messages from the Security Provider

USER INTERFACE
SETTINGS TRAY
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To access the Settings tray swipe down on the bar at the top of the screen. The
Settings tray has quick access to system, battery, Wi-Fi, Bluetooth & cellular status as
well as volume control, brightness, a lock screen icon and other quick settings.
Swipe down
for access
FIND IT
When partitions are
DISABLED, a Status
icon resides in the
upper left corner of
the settings tray.
Touch this icon to
return to the security
page.
When partitions or
screen lock are
ENABLED, a Lock
Screen icon replaces
the Status icon.
Touch this icon to
switch between
partitions.

PROGRAMMING

When the “Screen Lock” or “Partitions” setting are enabled, a lock screen will be presented once the panel has been woken
from either a touch on the screen or pressing the wake/sleep button on the side of the panel. This prevents unauthorized
access to the panel and/or one partition from accessing another as well as managing permissions to “Advanced Settings”.
PROGRAMMING
SCREEN LOCK
4 DIGIT SCREEN LOCK
6 DIGIT SCREEN LOCK
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