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• Always supervise children and pets near the gate, the motor, and their controls to prevent accidents.
• Always fully disconnect your motor from its power supply before removing its cover or making any adjustments
to its wiring. Use trained and licensed electricians for rewiring or electrical repair work.
• Keep your gear and guide tracks clean and free of any corrosion, grime, or obstructions.
• Lubricate wheels and rollers as needed.
• If your gate is not in regular use, test your gate opener’s operation at least once a month. If any problems are
noticed during testing or normal use, disconnect the motor from power, unlock the gate, and test manually that
the gate still moves smoothly on its own. Tighten, repair, or replace problematic parts as needed. Only use
identical components and always fully replace damaged or malfunctioning electrical cables.
MAINTENANCE
TROUBLESHOOTING
Possible Problems Typical Solution(s)
The gate does not open or close
normally and no indicator lights
activate on the circuit board.
Verify that the power supply is functioning properly.
Check that the fuse is not blown. If necessary, replace it with an
identical 10A 250V fuse.
Have a certied electrician rewire your system.
The gate opens but does not close.
Remove any obstacles that might be in the gate’s path.
Check the placement of the limit switches.
Check the gate direction switch on the circuit board.
If it has been removed, replace the short wire between the NC and
GND pins (Pins 8and 9) on the circuit board’s infrared sensor terminal
or correct the wiring for your infrared sensors.
A remote control does not activate the
gate.
Change the remote control’s battery.
Pair the remote control button to the board again.
Remove any obstruction between the motor and the remote.
The motor makes noise but the gate
does not move.
Remove any obstruction from the motor, main gear, track, or gate
path.
Have a certied electrician check the gate opener’s capacitor. Replace
or rewire it if necessary.
The circuit breaker trips repeatedly.
Remove any other devices from the circuit providing the motor’s power
and conrm it is not unstable or experiencing surges.
Have a certied electrician check the power supply line and motor line
for short circuits. Repair if necessary.
The gate suddenly stops or reverses
when moving.
Remove any obstacles that might be in the gate’s path.
Check the infrared sensors, their wiring, and the circuit board indicator
lights, adjusting as necessary.
Check the limit switches, their placement, and the circuit board
indicator lights, adjusting as necessary.
An obstruction to the infrared sensors
stops the gate from opening but
doesn’t stop it from closing.
Correct the direction settings on the circuit board to match your
motor’s placement.