KARBONN K102 User manual

KARBONN K102
DUAL SIM
DIGITAL MOBILE PHONE
USER MANUAL

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Content
1 Preface ...................................................................................................................... 3
2 Your phone ............................................................................................................... 3
2.1 Phone overview ................................................................................................ 3
2.2 Functions of Keys ............................................................................................. 4
2.3 Technical specifications .................................................................................... 5
3 Getting started .........................................................................................................5
3.1 Installing the SIM Cards and the Battery .......................................................... 5
3.2 Installing T-Flash Card...................................................................................... 7
3.3 Charging the Battery......................................................................................... 7
3.4 Powering On/Off the Mobile Phone .................................................................. 9
3.5 Linking to the Network ...................................................................................... 9
3.6 Dialing Calls...................................................................................................... 9
3.7 Using the Headset .......................................................................................... 10
4 Input method ..........................................................................................................10
4.1 Icons for Input Methods .................................................................................. 10
4.2 To Shift Input Methods.................................................................................... 11

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4.3 Numeric Input ................................................................................................. 11
4.4 English input and numeric input: .................................................................... 11
4.5 Inserting a Symbol.......................................................................................... 12
5 Using the Menus .................................................................................................... 12
5.1 Call History ..................................................................................................... 12
5.2 Multimedia ...................................................................................................... 13
5.3 File Manager................................................................................................... 14
5.4 Phonebook ..................................................................................................... 14
5.5 Messages ....................................................................................................... 14
5.6 Tools ............................................................................................................... 15
5.7 Settings........................................................................................................... 16
5.8 Games ............................................................................................................ 18
5.9 Services .......................................................................................................... 18
6 Appendix................................................................................................................. 18

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1 Preface
Thank you for purchasing this cellular phone.
To guarantee your cellular phone works properly, please follow the instructions in this
manual to prevent any possible incidents or malfunctions.
Follow all safety warnings to avoid injury or property damage.
Screen displays and illustrations in this user’s manual are designed to help you operate
your phone to its optimum performance.
We continuously strive to improve our products. Therefore, we reserve the rights
to revise this user manual or withdraw it at any time without prior notice.
2 Your phone
2.1 Phone overview

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2.2 Functions of Keys
The mobile phone provides the following keys:
Left and right soft key
The bottom line on the screen displays the functions of the Left and Right soft key.
SIM1 dial key
Press it to originate a call on SIM card 1 by entering the called number or selecting a
contact from the phonebook; or press it to receive an incoming call; or press it in
standby state to show the latest call records

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SIM2 dial key
Press it to originate a call on SIM card 2 by entering the called number or selecting a
contact from the phonebook; or press it to receive an incoming call; or press it in
standby state to show the latest call records
Music key
Press it to enter into the Audio Player
End key
Press it to end a call being dialed or end an ongoing call; or press it to exit the menu
and return to the standby state; or hold it for two or three seconds to power on/off the
mobile phone.
Direction key
Press them to scroll the options when browsing a function list. In edit state, press
direction keys to navigate.
OK key
Press it to confirm your selection. In standby interface, pressing it will enter the main
menu.
Flashlight
In idle screen, long press “Zero” key to turn on/off flashlight.
Number keys, * key and # key
Press number keys 0 through 9 to input or edit state to input numbers and characters;
The # key and the * key represent different functions in different states or different
function menus.
Hold the # key up to 2s in standby state to activate or deactivate the silent mode.
Press the # key in edit state to switch between input methods.
Pressing the * key in edit status to select a symbol.
Press and hold the * key twice to input "+" in standby interface. "+" are used for dialing
an international call.
2.3 Technical specifications
Phone Dimensions (W×D×H): 111.5*47*14.5 mm
Lithium battery Rated capacity: 1000mA
Please refer to the labels for other data related to the battery and the charger.
3 Getting started
3.1 Installing the SIM Cards and the Battery
An SIM card carries useful information, including your mobile phone number, PIN

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(Personal Identification Number), PIN2, PUK (PIN Unlocking Key), PUK2 (PIN2
Unlocking Key), IMSI (International Mobile Subscriber Identity), network information,
contacts data, and short messages data.
Note: After powering off your mobile phone, wait for a few seconds before removing or
inserting an SIM card.
Exercise caution when operating an SIM card, as friction or bending will damage the
SIM card.
Properly keep the mobile phone and its fittings such as the SIM cards beyond children's
reach.
3.1.1 Installation
yHold the End key for a while to power off the mobile phone
yPush the back cover above the battery and remove it.
yPull the left battery buckle outward and then lift the battery away.
yInsert the SIM card into the SIM card slot lightly with the corner cutting of the card
aligning to the notch of the slot and the gold plate of the card facing download, till the
SIM card cannot be further pushed in.
yAim the positive pole and negative pole of the battery at the battery connector of the
mobile phone, and press the left of the battery to install the battery into the battery tank.
3.1.2 Using code
The mobile phone and the SIM cards support sorts of passwords, in order to prevent
the phone and the SIM cards from being misused. When you are prompted to input any
of the codes mentioned below, just input the correct code and then press the OK key. If
you input a wrong code, press the Right soft key to clear it and then input the correct
code.
3.1.3 Phone lock code
The phone lock code may be set to prevent your mobile phone from being misused. In
general, this code is provided along with the mobile phone by the manufacturer. The
initial phone lock code is set to 1122 by the manufacturer. If the phone lock code is set,
you need to input the phone lock code when powering on the mobile phone.
3.1.4 PIN
The PIN (Personal identification number, 4 to 8 digits) code prevents your SIM card
from being used by unauthorized people. In general, the PIN is supplied with SIM card
by the network operator. If PIN check is enabled, you need to input the PIN each time
when you power on your mobile phone. The SIM card will be locked if you input wrong
PIN code for three times.
Unlocking methods as follows:
-Input the correct PUK according to the screen tips to unlock the SIM card.

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-Then input the new PIN and press the OK key.
-Input the new PIN again and then press the OK key.
-If the input PUK is correct, the SIM card will be unlocked and the PIN will be reset.
Note: The SIM card will be locked if you input wrong PIN code for three times. To
unlock the SIM card, you need to input the PUK. In general, the PUK can be obtained
from the network operator.
3.1.5 PUK
The PUK code (Personal Unlocking Key, 8digits) is required to change a blocked PIN. It
is supplied with SIM card. If not, contact your network operator. If you input wrong PUK
code for 10 times, SIM card will be invalid. Please contact the network operator to
replace the SIM card.
3.1.6 Barring code
A barring code is required for setting the call barring function. You can obtain this code
from the network operator to set the call barring function.
3.2 Installing T-Flash Card
The T-Flash card is a pluggable mobile storage card inside the mobile phone.
To install the T-Flash card, open its latch, place its indented side downward, insert the
card into the card slot, and then close the latch.
To remove the T-flash card, open its latch and slightly press the card inward. The card
will automatically pop out. Close the latch.
Note: The mobile phone cannot automatically identify the T-flash card being inserted
when the mobile phone is powered on. You must power off the mobile phone and then
power it on, so that the phone can identify the T-Flash card.
The T-Flash card is a miniature object. Keep it out of the reach of children for fear that
children swallow it!
3.3 Charging the Battery
The lithium battery delivered with the mobile phone can be put into use immediately
after being unpacked. A new battery will have maximum performance after the first
three full charge/discharge cycles.
3.3.1 Battery level indication:
yYour mobile phone can monitor and display the battery state.
yNormally the remaining energy of the battery is indicated by the battery level icon at
the upper right corner of the display screen.
yWhen the battery energy is insufficient, the mobile phone prompts "Battery low". If
you have set an alert tone, an alert tone will be given off when the battery level is too

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low.
yA charging animation appears when the battery is being charged. When the
charging is complete, the animation disappears.
3.3.2 Using a travel adapter:
yInstall the battery into the mobile phone before charging the battery.
yConnect the adapter of the travel charger with the charging slot in the mobile phone.
Ensure that the adapter is fully inserted.
yInsert the plug of the travel charger to an appropriate power outlet.
yDuring the charging, the battery level grids in the battery icon keep flickering till the
battery is fully charged.
yIt is normal when the battery is become hot during the charging period.
yThe battery icon does no longer flicker when the charging process ends.
Note: Ensure that the plug of the charger, the plug of the earphone, and the plug of the
USB cable are inserted in the right direction. Inserting them in a wrong direction may
cause charging failure or other problems.
Before the charging, ensure that the standard voltage and frequency of the local mains
supply match the rated voltage and power of the travel charger.
3.3.3 Using the Battery
The performance of a battery is subject to multiple factors: radio network configuration,
signal strength, ambient temperature, chosen functions or settings, phone fittings, and
the voice, data or other application mode you choose to use.
To guarantee the optimal performance of your battery, please stick to the following
rules:
yUse only the battery provided by the vendor. Otherwise, damages or even injuries
could be caused during the charging.
yPower off the mobile phone before removing the battery.
yThe charging process lasts a longer time for a new battery or a battery not in use for
long. If the battery voltage is too low to enable the mobile phone to be powered on,
charge the battery for a longer time. In this case, the battery icon does not flicker until a
long time after the battery enters the charge status.
yDuring the charging, ensure the battery is placed in a room temperature
environment or in an environment close to room temperature.
yImmediately stop using the battery if the battery produces odor, overheats, cracks,
distorts or has other damage, or if the electrolyte leaks.
yThe battery wears out with use. A longer charging time is required as the battery is
put into use for a long time. If the total conversation duration decreases but the
charging time increases even though the battery is properly charged, purchase a

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standard battery from the OEM or use a battery provided by our company. Using any
poor-quality fittings will cause harm to your mobile phone or even incur danger!
Note: To guarantee your personal safety and protect the environment, do not
litter the battery! Return the old battery to the mobile phone manufacturer or
place it in specified battery reclamation areas. Do not litter any battery with
other rubbish.
Warning: Short-circuits of the battery may cause explosion, fire, personal
injury or other severe consequences!
3.4 Powering On/Off the Mobile Phone
Hold the End key for a while to power on the mobile phone. A power-on animation
appears on the display screen.
Input the phone lock code and press the OK key if the mobile phone prompts you to
input the phone lock code. The original code is 1122.
Input the PIN and press the OK key if the mobile phone prompts you to input the PIN.
The PIN is provided by the network operator for new opening SIM card.
Enter the standby interface.
To power off the mobile phone, hold the End key for a while.
3.5 Linking to the Network
After the SIM card and the mobile phone are successfully unlocked, the mobile phone
automatically searches for an available network. After finding a network, the mobile
phone enters the standby state. When the mobile phone is registered in the network,
the name of the network operator is displayed on the screen. Then you can dial or
receive a call.
3.6 Dialing Calls
In the standby interface, press number keys to input the area code and the telephone
number, and then press the Dial key to dial a call. To end the call, press the End key.
3.6.1 Dialing an international call
Hold the * key and input "+". Then input the country code, the area code and the
telephone number. Finally, press the Dial key.
3.6.2 Dialing a call to a number in the phonebook
Enter the phonebook and use the upward and/or downward direction keys to find the
telephone number you want to call.

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Press the Dial key. The mobile phone automatically dials the chosen telephone
number.
3.6.3 Redialing the last number
In the standby interface, press the dial key to show the dialed calls.
Press the upward and/or downward direction keys to select a number you want to dial
and then press the Dial key.
3.6.4 Adjusting volume
During a conversation, you can press the Up and/or Down direction keys to tune the
sound volume.
3.6.5 Answering incoming calls
Press the Dial key or the Left soft key to answer an incoming call.
Press the End key to end the current conversation.
To reject an incoming call, press the End key or the Right soft key.
Note: If the caller can be identified, the mobile phone will present the calling number. If
the calling number exists in the phonebook, the mobile phone will present both the
name and the phone number of the caller. If the caller cannot be identified, the mobile
phone will present the calling number only. You can answer an incoming call when
using a function list or browsing the phonebook.
3.6.6 Using options during a conversation
Select Options during a conversation to pause, end the ongoing call, originate a new
call, browse the phonebook, view information, set the mute, set the DTMF, or perform
other operations. For details, refer to the menu guide.
3.7 Using the Headset
It would enter headset mode automatically when you insert headset to the slot. Make
sure of inserting it at the bottom of the slot, or you can’t use it normally.
4 Input method
This mobile phone provides multiple input methods, including English input numeric
input and Hindi input. You can use these input methods when editing the phonebook,
short messages, files and greeting text.
4.1 Icons for Input Methods
After you enter an edit window such as a window for editing the phonebook, short
messages or the memorandum, an icon is displayed to indicate the current input
method:

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Numeric input: “123”
Smart English input: “EN” or “En”
English input: “abc”,”ABC”,”Abc”
Hindi input: “HI”
4.2 To Shift Input Methods
Press the #key to switch between input methods.
4.3 Numeric Input
You can input numbers with the numeric input method. Press a number key to input the
corresponding number.
4.4 English input and numeric input:
The keyboards for English input and numeric input are defined in the following table:
Key Character or Function
Number key 1 1 and symbol
Number key 2 ABCabc2
Number key 3 DEFdef3
Number key 4 GHIghi4
Number key 5 JKLjkl5
Number key 6 MNOmno6
Number key 7 PQRSpqrs7
Number key 8 TUVtuv8
Number key 9 WXYZwxyz9
Number key 0 0
* key Press it to input a symbol
# key Press it to switch between input methods
Left direction key Press it to move to the left
Right direction key Press it to move to the right
Left soft key Equivalent to OK or Options

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Right soft key Equivalent to Back or Clear
Music key Press it to play Audio
End key Press it to return to the standby interface
English input:
yEach key is used to represent multiple characters. Quickly and continuously press a
key till the character you want appears. Input the next character after the cursor moves.
yPress the # key to switch between input methods
yTo input a blank, switch to the English input mode and then press number key 0 or
press * to input blank
yTo clear wrong inputs, press the Right soft key.
4.5 Inserting a Symbol
Press the *key or “1”key to enter symbols under English or Hindi input mode.
5 Using the Menus
5.1 Call History
5.1.1 Dialed calls.
You can view the latest dialed calls. Choose dialed calls and then select a dialed call to
detail 、call、save、send message、add to existing contact、set as rejected number 、
delete and delete all.
5.1.2 Received Calls.
You can view the latest received calls. Choose received calls and then select a
received call to detail 、call、save、Edit, send message、add to existing contact、set
as rejected number 、delete and delete all.
5.1.3 Missed Calls.
You can view a list of the latest missed calls.
Note: When the mobile phone indicates that some calls are missed, you can select
detail to enter the missed calls list. Navigate to a missed call and then press the Dial
key to dial the number that originated that call.
5.1.4 Rejected calls.
A list of calls you’ve rejected.
5.1.5 Delete all.
You can delete all call records
5.1.6 Call Timers.
Choose call timer to view the last call time, the total time of all dialed calls and the total
time of all received calls, and/or to reset all the time.

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5.1.7 Call Cost.
Choose call cost r to view the cost of all calls, reset the call cost, modify the maximum
cost allowed, and cost rate.
Note: The call cost function relates to the SIM card. Some SIM cards do not support
this function. The PIN2 is provided by the network operator. To obtain the PIN2, contact
the network operator.
5.1.8 GPRS Volume.
Access this menu to view GPRS rate you’ve sent or received or to reset counter.
Note: The call history settings of SIM card 2 are the same as SIM card 1.
5.2 Multimedia
5.2.1 Camera
This function enables you take pictures you want. Roll the phone to align the camera to
the picture and then press OK key, which the picture will be stored in the album. .
Select “option” and you can set some parameter of camera or scan the pictures you’ve
taken in gallery.
5.2.2 Video recorder
This function enables you to record dynamic pictures. Adapt the VCR to the scene or
the figure, then press OK to start recording. Press STOP to end recording, and the
phone would save the file automatically.
5.2.3 Video player
You can perform the following operations on video player: view play list, order play, set
video clips as power off animation, refer to its file attribute and so on.
By pressing “2”, you can adjust to full screen mode.
5.2.4 Image viewer
This function enables you view your pictures. After selecting a picture, you can access
‘options’ for more operations: Send via MMS, delete, rename and so on.
5.2.5 Audio Player
The audio player provides four buttons: Play, Stop, Back and Forward, which are
corresponding to the up direction key, down direction key, left direction key and right
direction key. The audio player supports MP3 formats. Users can press */# key to
increase/decrease volume, by pressing power key can turn to background playing
mode.
5.2.6 Recorder
The phone support WAV. The recording file you stopped would be stored in file list
automatically. You can select storage location as needed. The path is
Multimedia>recorder>option>storage location>U disk/ Memory card.
5.2.7 FM Radio
Your phone is equipped with an FM radio. You can use the application as a traditional

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FM radio with automatic tuning and saved channels.
By Pressing two digital numbers you can invoke the saved channels conveniently，e.g.
press “0”+”1” you can go to saved channel one directly.
5.3 File Manager
5.3.1 File manager
The phone supports the T-Flash card. The capacity of the T-Flash card is selectable.
You can use the file manager to conveniently manage various directories and files on
the phone and the T-Flash card.
Choose File manager to enter the root directory of the memory. The root directory will
list the default folders, new folders and user files. When the mobile phone is powered
on for the first time or when you have not changed the directory, the root directory
contains the default folders only.
You can use this function to format all the data in the memory. The system will re-create
a default folder. The formatted data cannot be recovered. Therefore, think twice before
using the formatting function.
5.4 Phonebook
The mobile phone can store up to 500 telephone numbers. The telephone numbers
that an SIM card can store depends on the storage capacity of the SIM card. The
telephone numbers stored in the mobile phone and in the SIM cards form a phonebook.
The phonebook search function enables you to view contacts. You can search a
contact as required from the phonebook. Select this option, in the edit interface, input
the name of the contact you want to search or the first letter(s) of the name. All the
contacts meeting the search condition are listed. Press the Up and Down direction keys
to browse the contacts and select contact. Press left or right soft key to view other
groups: Ungrouped, SIM1、Sim2、family, friends、colleagues, classmates, blacklist and
so on
5.5 Messages
If the short message memory is full, a notice (SMS memory full) will appears on the
screen. To normally receive short messages, you need to delete some of the existing
short messages.
If the destination user has received the short message you sent and the short message
delivery report function is activated, the phone will give off a message report alert tone.
Note: When a short message is sent through the network, the mobile phone may give a
prompt message indicating that the short message has been sent. This indicates that
the mobile phone has sent the short message to the short message service center
number set in the mobile phone but does not imply that the destination user has

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received the short message. For further information, consult the service provider
5.5.1 Writing message
From the main menu select “Messages” to create text message or MMS. You can type
a message, and you're also able to insert a pre-defined message from “Templates”.
While writing a message, select “Options” to access all the messaging options. After
edit message press menu key to input contact numbers and press once again menu
key to send the SMS. You can save your messages that you send often to “Drafts”.
5.5.2 Inbox
If a new short message arrives, an icon will be displayed on the screen. If the short
message memory is full, you can no longer receive message. To receive messages,
delete some or all the existed messages.
5.5.3 Outbox
The message send failed are stored in this item.Choosing“outbox”, the short messages
in Outbox are listed on the screen.
5.5.4 Drafts
The messages you saved would be stored in this menu.
5.5.5 Sent box
The messages you sent to others would be stored in this menu.
5.6 Tools
5.6.1 Alarm
Three alarm clocks are set but deactivated by default. You can activate one, multiple or
all of them as needed. For each alarm clock, the ringing time can be set. When the
preset alert time is up, the mobile phone gives off an alert tone whereas the current
date and time blinks on the screen. Select close to stop the ring or delay to temporarily
stop the ring. If you select delay, the alarm clock will ring a few minutes later.
5.6.2 Calendar.
Once you enter this menu, there is a monthly-view calendar for you to keep track of
important appointments, etc. Days with events entered will be marked.
5.6.3 Bluetooth.
Your phone supports Bluetooth wireless technology, allowing connection to a
compatible Bluetooth device. To ensure interoperability between other Bluetooth
devices, please check with the manufacturer. The Bluetooth connection can be subject
to interference from obstructions such as walls or other electronic devices.
You can choose open/close Bluetooth, Bluetooth visibility, paired device, my Bluetooth
name, Bluetooth file location, and help information.
5.6.4 E-Book reader
Ebook enables you to read TXT file. Through the USB connecting line putting files to
Ebook folder of phone and T-Flash card. Find the folder and you can open the Ebook to

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read text directly.
5.6.5 Calculator
The calculator can add, subtract, multiply and divide. To use the calculator:
yUp, down, left and right direction key are corresponding to ＋, －, ×, ÷, ＝.
yPress right soft key to delete the figure.
Note: This calculator provides limited precision and is only applicable to simple
arithmetic calculation.
5.6.6 Word clock
User can view the local time of some cities around the world.
5.6.7 Torch
You can make torch on and off using this option.
5.7 Settings
5.7.1 User Profiles.
The mobile phone provides multiple user profiles, so that you can customize some
settings to adapt to the specific events and environments.
Customize the user profiles according to your preference and then activate the user
profiles. The user profiles fall into five scenarios: General, Meeting, Outdoor, Indoor
and Silent.
Select option and you can perform the following operations: Activate Settings and
Rename.
Note: In standby state, hold the # key to switch to the mute mode. To switch back to the
original mode, hold the # key again.
5.7.2 Dual-SIM .
Dual-SIM and the dual cards can standby at the same time or set one of them to display
on the idle screen.
5.7.3 Call Settings.
yNetwork selection: Set Network selection mode to Automatic or Manual. Automatic
is recommended. When Network selection mode is set to Automatic, the mobile phone
will prefer the network where the SIM card is registered. When Network selection mode
is set to Manual, you need to select the network operator's network where the SIM card
is registered.
yCall divert: This network function enables you to forward incoming calls to another
number you have previously specified.
yCall barring: this function enables you to bar calls as needed. When setting this
function, you need to use a network barring code, which can be obtained from the
network operator. If the code is wrong, an error message will be prompted on the
screen. After selecting a call barring option, continue to select Activate or Deactivate.
The mobile phone will prompt you to input the call barring code and then contact the

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network. A moment later, the network will make a response and send the operation
results to the mobile phone.
yCall waiting
Activate: After you choose Activate, the mobile phone will contact the network. A
moment later, the network will make a response and send a message to acknowledge
your operation. If the call waiting function is activated, the network will alert you and the
mobile phone screen will display the incoming call number if others are calling you
while you are already in a conversation.
Deactivate: If you choose Deactivate, the network will not alert you when others are
calling you while you are already in a conversation.
Query status: Query the network to obtain the current call waiting status.
yHide ID: When you call someone, he or she can’t find out your number if you enable
this function.
ySelect line: Switch to Line 1 or Line 2. By default, Line 1 is used. (Note: If you
choose Line 2, dialing may fail. This depends on the implementation of the network
operator.)
yFlight mode: You can’t communicate with others under this mode. Some menus are
unreachable under this mode.
yOthers: It includes 50secs warning, connect prompt, any key/reject mode and redial
5.7.4 Phone setting
yTime and date: Set time, date, time format and date display type.
yLanguage: Select the display language for the mobile phone.
yShortcut setting: Select shortcuts function to display on idle screen.
ySchedule power on/off: Set the time then the mobile phone will be automatically
powered on or off.
yPower management: Show the remaining battery level.
5.7.5 Display
Select images and set them as wallpaper and idle display. You can set duration of
backlight and keypad light.
5.7.6 Security
This function provides you with related settings about safety use. To set the SIM1 lock,
you need to input the PIN. You can set the SIM lock only after inputting the correct PIN.
If you set SIM1 lock to On, you need to input the PIN each time you power on the
mobile phone. In the case you input a wrong PIN for three consecutive times, you need
to input the PIN Unblocking Key (PUK). The PUK is used to unlock and change the
locked PIN. To obtain the PUK, contact the network operator. Fixed dial requires the
SIM card's support and the network operator's support. When the fixed dial function is
activated, you can dial only the numbers in the fixed dial list. To activate the fixed dial
function, you need to input the PIN2. Barred dial requires SIM card’s support, you can

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activate or deactivate barring of some or all calls. Phone lock enables you to
lock/unlock the phone. Input password to switch on or off the phone. Password is
required when the phone is locked. The password is 4 to 8 digits. Keypad lock enables
you to lock/unlock the keypad. Setting the auto locking time that 5s, 30s, 1min or 5mins
is available. The keypad will be auto locked with no operation during the period. To
unlock the keypad first press power key then menu and “*”key. Note: The initial phone
lock code is 1122.
5.7.7 Restore factory settings
Choose Phone Settings > Restore settings to restore the factory settings. Input the
phone lock code and then select OK or press the Left soft key.
Note: The initial phone lock code is 1122.
5.8 Games
There is a game of Brick Mover enjoy with that.
5.9 Services
This function enables you to view the internet. Your phone will ask you with existed way.
You can start to view only by starting corresponding way. You can store a website of
home page in each way. The home page will be first viewed when using WAP explore.
And you can add, edit, delete or send bookmarks. The websites you’ve visited are
usually stored in Histories. Moreover, you are able to set some paramount of WAP
settings as needed.
5.9.1 STK
STK service is the tool kit of SIM card. This phone supports the service function .The
specific items are depended by SIM card and network. Service menu will be auto
added to the phone menu when supported by network and SIM card.
6 Appendix
Troubleshooting:
If you find exceptions when operating the mobile phone, restore the factory settings
and then refer to the following table to solve the problem. If the problem persists,
contact the distributor or service provider.
Fault Cause Solution
SIM card error The SIM card is damaged. Contact your network
service provider
The SIM card is not in
position.
Check the SIM card
The metal face of the SIM Clean the SIM card with a

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card is polluted. clean cloth
Poor received
signal quality
Signals are obstructed. For
instance, radio waves cannot
be effectively transmitted
nearby a high building or in a
basement.
Move to a place where
signals can be effectively
transmitted
Line congestions occur when
you use the mobile phone in
high-traffic hours
Avoid using the mobile
phone in high-traffic hours
The mobile
phone cannot be
powered on
The battery energy is
exhausted.
Charge the battery
Calls cannot be
dialed
Call barring is activated Cancel call barring
The mobile
phone cannot
connect the
network
The SIM card is invalid Contact your network
service provider
The mobile phone is not in a
service area of the GSM
network
Move to the network
operator's service area
The signal is weak Move to a place where the
signal quality is high
The battery
cannot be
charged
The charging voltage does
not match the voltage range
indicated on the charger
Ensure the charging voltage
matches the voltage range
indicated on the charger
An improper charger is used Use the charger specially
designed for the mobile
phone
Poor contact Ensure the charger plug is in
good contact with the mobile
phone