Kew Labs UTS-1 User manual
User Instructions
and
Installation Guide
UTS-1
1 of 15
User Instructions
and
Installation Guide
UTS-1
IN THE BOX
UTS - 1 charger1
Apple & Samsung phone calibration template
2
User instructions3
9cm + 8cm stickers4
Cable management clips
5
Screws
6
Country plug adaptor7
Power adaptor8
1
34
6
5
7
8
2
CHECK BEFORE INSTALLATION
INSTALLATION VIDEO GUIDE
2 of 15
If you have a phone case please ensure it is flat and does not contain
any metal, center magnets, card holders, pop sockets or kickstands.
To watch the installation guide, please
scan the QR code below or visit
www.kewlabstech.com/uts-1install.
Installation video QR link
Ensure the surface under your table is flat.
Prepare a pencil and screwdriver if needed.
Check installation area is within 1.5m (4’ 11’’) of your power point.
Not recommended to install in areas with low air circulation i.e.
small drawers.
3 of 15
STAGE 1 - CHARGER INSTALLATION
1. Use the desk sizing tool on the box to measure your table’s compati-
bility. If you are not within the coloured area, you should not install the
charger. Please note the H (high) and L (low) setting indicators for later.
Align your table here
2. Place your mobile phone where you want to charge it.
3. Align the center of your phone to the icon in the charging area.
4 of 15
4. Choose between screw or tape installation. Tape or screw the charger
into position making sure the charger still reaches the power point
(screws may be easier to remove).
5. Use the cable clips to attach the power cable to your table. Plug the
power cable into either port.
Plug the power cable into either port. Use
the second port to connect second UTS-1.
6. Connect up to two UTS-1 with daisy chain power adapator kit.*
*Daisy chain power adaptor and cable sold separately from single charger unit.
OR
5 of 15
STAGE 2 - PHONE CALIBRATION
Phone calibration - making sure your phone is positioned correctly and
charging.
1. Switch the toggle to “C” position.
2. Select a sticker template guide according to personal preference.
See suggested sizing below.
3. Apple/Samsung users
Align your phone to fit
your phone model.
Other brand mobiles
Align your phone to the
best fit model.
Small phone 8cm
template
Max or + model use
9cm template
6 of 15
4. Move the template and phone together
gently holding the side handles to slowly
move your device closer to the charging
area and listen for the increasing speed of
the audio beeps.
5. Remove your phone whilst keeping your
template card in position and carefully
place the charging sticker in the circular
gap in the template.
If selecting the smallest sticker please
ensure you place it in the center.
- Please allow up to 1 second before moving
your device to re-position.
- As the audio beeps get faster, you are
getting closer to the centred charging
position.
- When the sound changes to a solid signal
you have reached your perfect charging
area.
+
7 of 15
6. Switch the toggle position of the charger
to the correct thickness setting for your
surface. Use desk sizer on box side to
measure.
7. Audio Confirmation Beep Configuration.
Switch your height toggle switch to calibration mode and switch back to
your original height position and listen for the number of audio beeps.
To disable or enable buzzer
Repeat the above step to disable or enable the buzzer depending on
preference. Kew Labs advises using the audio confirmation system to
start with to determine optimal phone placement accuracy.
Note: The recalibration process or multiple calibration attempts will
toggle the audio confirmation on/off. Please adjust the buzzer configu-
ration accordingly after each calibration to your desired functionality.
Height Settings.
L 18mm - 21mm (0.71-0.83”)
H 22mm - 25.4mm (0.87-1.0”)
1 beep Disabled audio confirmation buzzer
2 beeps Enabled audio confirmation buzzer
8 of 15
1. Place your phone face up aligning the center of your phone to the
center of the sticker.
GENERAL USE INSTRUCTIONS
2. The UTS-1 will make an audio confirmation beep to indicate the
accuracy of your phone positioning.
A beep is confirmation that your phone has been placed in an optimal
position for charging and fast charging. If you do not hear the beep but
your phone indicates charging, you may be experiencing regular or
slower charging speeds. For better performance please reposition your
device more accurately to receive the beep confirmation.
For better results, please remove the phone from the
charging spot and wait 2-3 seconds before repositioning
Note: If you still do not hear the confirmation beep please check if the
buzzer has been disabled in stage 2 - step 7.
queries or find us on our Facebook messaging page.
Why is my phone not charging?
Please ensure:
If you have a phone case, it is flat and does not contain any metal,
centrally located magnets, card holders, pop sockets or
kickstands.
Ensure your phone is aligned as centrally as possible.
Check if your phone is Qi wirelessly charging enabled.
Check your sticker position through recalibration.
Check your table or surface thickness is within the stated
performance range.
Why do the audio confirmation beeps take different amount of time?
The time taken to beep is determined by how accurately you have
positioned your device. A center position will beep faster than a
misaligned placement or at greater distances, i.e.,
25mm (1.0”). Thicker cases can also cause longer recognition time
and therefore longer time to beep. Recalibrate if necessary to
improve sticker position or center your device on the sticker more
accurately to get a better alignment.
9 of 15
TROUBLE SHOOTING AND FAQS
Why has my phone stopped charging?
The UTS-1 is designed to recognise and react to temperature
changes within your phone which can occur after extra long
charging periods of 3 hours or more. In these instances, the charger
may enter a standby mode to allow your device to cool if required by
your phone until the device requests more power. This feature
ensures better battery health and longevity for your phone.
10 of 15
Why does my phone feel hot?
Increased phone temperatures during wireless charging are normal
especially during longer charging sessions. Our IPC™ technology is
designed to minimise phone heating however, if your phone is hotter
than usual, please ensure you have aligned it correctly and try
again.
Can I switch the audio confirmation off?
Yes – if you would prefer or need to use the charger without the
audio confirmation buzzer system, you are able to turn it off.
However, without the audio confirmation, your phone is not
necessarily charging just through the charging indication on your
screen. If you choose to use the device without the buzzer, please
ensure your alignment and setup is correct and accurate.
Why do the charging speeds vary?
Different phone models have different battery sizes and charging
profiles therefore take different amounts of time to charge, with
large batteries especially taking longer. Charging speeds may also
slow at ≥80% in IOS models due to Apple software requirements
designed to limit battery deterioration during wireless charging.
The UTS-1 recognises IOS charging signals and corresponds by
adapting charging speeds until your device requests more power.
Please try turning OFF ‘Optimised Battery Charging’ in your
‘Settings’.
Charging speeds will also vary depending on the surface thickness.
Thicker surfaces will reduce charging efficiency due to the greater
distance the charging signal needs to travel.
What does the flashing LED indicator on the charger mean?
A flashing LED light is an electrical system fault error (see in LED
indication section (page 12) below for more detail).
Fast Charging Speeds Qi enabled Apple 7.5W / Samsung 9W Fast
Charge.
11 of 15
SPECIFICATIONS
LED INDICATION
Charging Distance - 18mm ~ 25.4mm (0.71’ ~ 1.0’)
L - 18mm - 21mm (0.71-0.83”)
H - 22mm - 25.4mm (0.87-1.0”).
Normal Charging
Speed
Qi enabled Google , Huawei , Sony , Nokia , LG ,
Xiaomi 5W Charge.
Charges Through All non-metallic surfaces wood, plastic, granite,
quartz, marble glass.
Product Dimensions 182mm x 112mm x 20mm (7.17’ x 4.41’ x 0.79’).
Power cable length 1.5m (4’11”).
Status LED
Power Off Off
Power On On
System Fault (OTP, OCP, UVP,
OVP, Phone Protect Mode) Blink
Under Voltage Protect (UVP), Over Voltage Protect (OVP), Over Current
Protect (OCP): Proper power is not reaching the charger. Can be caused
by incorrect adaptor usage, overloaded multi-plug adaptor set up,
improper table thickness setting, metal objects placed very near to the
installation of charger.
Over Temp Protect (OTP): The charger is installed at the low air
circulation area.
Phone Protect Mode: Action when the phone is positioned closer than
the Charging distance (under 18mm).
System Fault can be used again after removing cause of occurrence,
turning power off and on.
12 of 15
SYSTEM FAULT
BUZZER INDICATION
Status Buzzer
Power Transfer Start Beep
Calibration Mode
Beeps occur at regular intervals.
If the phone is near center, the
beep sound interval is short.
Change Dip Switch
20/25mm
Beep: Buzzer Off
Beep-Beep: Buzzer On
(at Power Transfer Start)
Kew Labs warrants to the purchaser that your product shall be free
from defects in material and workmanship for the length of time,
identified on your product package and/or at www.kewlabstech.com
under the warranty specification for your product, from the date of
purchase. This warranty is non transferable and is limited to original
purchaser and the country it was purchased in.
This warranty does not cover problems or damage resulting from (1)
accident, abuse, misapplication, or any unauthorized repair, modification
or disassembly; (2) improper operation or maintenance, usage not in
accordance with product instructions or connection to improper voltage
supply; (3) use of non Kew Labs consumables, such as replacement
batteries, (4) lost parts that were originally supplied with by Kew Labs;
(5) normal wear and tear. This limited warranty does not, under any
circumstances, cover the replacement of or reimbursement for any
electronic device or personal property that is not a Kew Labs product.
13 of 15
WARRANTY
any technical assistance, warranty claim or feedback you may have
relating to this product. Otherwise please visit our website www.kew-
labstech.com for more detailed FAQs and more product news.
CUSTOMER SERVICE
• Avoid contact with water and do not submerge.
• Avoid extreme temperatures.
• Avoid dropping.
• Use original or certified cables.
• Do not clean with corrosive substances or oils.
• Do not disassemble.
• This product is in compliance with the radio interference.
requirements of the European Community.
• Electronic adapters are recyclable waste and must not be
disposed of in the household waste.
• Dispose of this equipment using a designated collection
point for the recycling of electrical and electronic equipment.
14 of 15
SAFETY INSTRUCTIONS
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsi-
ble for compliance could void the user's authority to operate the
equipment.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
Connued
FCC STATEMENTS
This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures: (1) Reorient or relocate the receiving
antenna. (2) Increase the separation between the equipment and
receiver. (3) Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected. (4) Consult the dealer or
an experienced radio/TV technician for help.
RF warning statement: The device has been evaluated to meet general
RF exposure requirement. The device can be used in portable exposure
condition without restriction.
15 of 15
Other manuals for UTS-1
1
Table of contents
Other Kew Labs Batteries Charger manuals
