Kinetico Powerline PRO User manual

Powerline PRO Timered and Metered Softeners
Owner’s Manual
Model/Product Numbers:
PRO 0840ST (17214) PRO 0840S (17218)
PRO 1040ST (17215) PRO 1040S (17219)
PRO 1054ST (17216) PRO 1054S (17220)
PRO 1354ST (17217) PRO 1354S (17221)

TABLE OF CONTENTS
Product Overview ...........................................................................................................4
System Cycles ..................................................................................................................4
System Maintenance and Install Guidelines..........................................................5
Set-up Procedures..........................................................................................................6
Troubleshooting...............................................................................................................8
Congratulations!
We know you’ll love your soft water and your
new Kinetico Powerline PRO Softener. You’ll
soon wonder how you ever lived without it.
Improving your water with a Kinetico Powerline
PRO Softener is just one way to enjoy better
water. Contact your Kinetico Dealer for more
information about additional products that can
further improve the quality of the water in your
home.
©2019 Kinetico Incorporated
“Kinetico” and the Kinetico logo are registered trademarks in the United States, other
countries or both, of Kinetico Incorporated, Newbury, Ohio.

4
Product Overview
The Powerline PRO Softener system is designed for applications with levels of
hardness <100 gpg and levels of iron <10 ppm. For applications with greater levels
of hardness or iron, a duplex unit is recommended.
The Powerline PRO Softener is available in four (4) tank sizes and two
regeneration control options; timered or metered. These options allow the ideal
configuration to be used for your application.
Mechanical Timered Valve: This system control will regenerate your softener
on a given day of the week. Each PowerLine Softener is designed with a 12 day
timer. Set-up is simple, with each day independently selected to start
regeneration. If the skipper wheel (day of the week wheel) is programmed to
regenerate, then the unit will start a regeneration at 2:00 am on that day.
Electrical Metered Valve: The metered systems provide improved eciency over
timer configurations, as these units regenerate based on the actual water used.
The integrated system meter tracks the volume of water processed, and after
the setpoint has been achieved and the unit’s regeneration time is met (2:00
am), regeneration will start.
System Cycles
The water softener provides a Regeneration process whereby brine solution enters the
mineral tank, driving-o the collected hardness ions and replenishes the surface of the
resin beads with more sodium ions. This process is automatically initiated by the control
valve on the mineral tank. The regeneration process has five basic cycles as follows:
Backwash
The control valve directs the water flow in a reverse direction through the mineral tank,
separating the resin beads and flushing any accumulated particles to a waste drain.
Brine & Rinse
In the first part of this cycle, the control valve directs brine solution downward
through the mineral tank, driving-o collected hardness ions and replenishing the
resin beads with sodium ions. The second part of the cycle rinses hardness ions and
excess brine from the mineral tank to the waste drain.
Rapid Rinse (Does NOT apply to Mechanical Timered Valve)
The control valve directs water flow downward, settling and recompacting the resin bed.
Brine Refill
The control valve directs fresh water into the salt compartment to create new brine
solution for the next scheduled regeneration.
Service
This is the normal “operating” cycle where hard water enters the mineral tank, comes
into contact with the resin beads and exchanges hardness ions for sodium ions - the
water then becomes “soft” and ready for use.

5
Powerline PRO Softeners
System Maintenance and Install Guidelines
Adding Salt
Ensure that the salt level in the brine tank is always above the water line. DO
NOT USE ROCK SALT.
Water Pressure
Inlet water pressure range of 20-125 psi is required for regeneration valve to
operate eectively.
Electrical Facilities
An uninterrupted alternating current (A/C) supply is required. Please make
sure voltage supply is compatible with unit before installation. A backup 9-Volt
battery should be installed and properly maintained (replace yearly).
Existing Plumbing
Condition of existing plumbing should be free from lime and iron buildup.
Replace piping that has heavy lime and/or iron buildup. If piping is clogged with
iron, install a separate iron filter unit ahead of the water softener.
By-pass Valves
Always install a by-pass valve if unit is not equipped with one. If valve is leaking,
turn by-pass from Service to the By-pass position.
NOTE: A check valve (included in extension pipe feeding by-pass valve) must be
installed on the inlet to the unit.
NOTE: If the valve continues to leak after turning the by-pass to By-pass position,
shut o the main water line and call your local service technician (preferably
the one who installed the system) IMMEDIATELY.
CAUTION
• Do not exceed water pressure of 125 psi.
• Do not exceed water temperature of 110°F.
• Do not subject unit to freezing conditions.
SERVICE OFF BYPASS

6
Electrical Metered Valve Setting
Set-up Procedures
System Adjustments Using Push Button/Display Interface
NOTE: Changing any setting could aect the operation of your system. Consult your local
Dealer before making any adjustments
Main Menu
12:00
MENU / ENTER
BUTTON
SET / CHANGE
BUTTON
1. To enter Main Menu, press the Menu/Enter button. (Time of Day will flash.)
2. To set the Time of Day, press the Set/Change button. (First digit will flash.)
Example (1 2 :00)
- To change digit value, press the Set/Change button.
- To accept the digit value, press the Menu/Enter button.
- Next digit will flash to begin setting.
- Once the last digit display is accepted, all digits will flash.
3. To set A.M. or P.M., press the Menu/Enter button.
- To change digit value, press the Set/Change button. Example (A)
- To accept the digit value, press the Menu/Enter button.
- Once A.M. or P.M. is accepted, the next menu item will flash.
4. To set Hardness an H will appear to enter compensated hardness in grains per
gallon (gpg). Default setting is 25 gpg. Example (H -2 5)
NOTE: Note: If the water contains iron and / or manganese, multiply the total parts per
million (ppm) by “four” (4) and then add to the grains per gallon (gpg) of hard-
ness. Use this COMPENSATED HARDNESS level when programming the regener-
ation frequency.
5. To Exit Main Menu, press the Menu/Enter button.
NOTE: If no buttons are pressed for 60 seconds, the Main Menu will be exited automatically.
System Adjustments Using Smart Phone/Tablet Interface
NOTE: Changing any setting could aect the operation of your system. Consult your local
Dealer before making any adjustments
To take advantage of the bluetooth interface, this feature must be set up on
compatible Bluetooth-enabled smart phones or tablets.

7
Powerline PRO Softeners
Normal Operation
Battery Backup (Uses a standard 9-Volt alkaline battery.)
Features of Battery Backup:
•During power failures, the battery will maintain the time of day as long as the
battery has power. The display is turned o to conserve battery power during
this time. To confirm that the battery is working, press either button, and the
display will turn on for five (5) seconds.
• If power failure occurs while system is regenerating, the Kinetico Powerline
PRO Softener will motor to a shut o position to prevent constant flow to
drain. After power is restored, the Powerline PRO Softener will return and
finish the cycle where it left o prior to the power interruption.
• When used without battery back-up, during a power failure, the unit stops at
its current point in the regeneration position and then restarts at that point
when the power is restored. The time will be oset by the increment of time
the unit was without power, so it is necessary to reset the time of day on the
unit. No other system settings will be aected.
Starting Extra Regeneration Cycle
1. To Start Delayed Extra Cycle Example [1 ]
- If Days Remaining Until Next Regeneration does not read ‘000,’ press and hold the
Set/Change button for 3 seconds until the display reads ‘0000.’
- Regeneration cycle will initiate at the next designated regeneration time.
2. To start Immediate Extra Cycle First complete above step.
- With Gallons Remaining Until Next Regeneration at ‘0000’.
- Press and hold the Set/Change button.
- After 3 seconds, the regeneration cycle will begin.
3. To Fast Cycle thru regeneration First complete above 2 steps.
- Press and hold the Set/Change button for 3 seconds to advance to the next cycle step.
NOTE: Fast Cycle is not necessary unless you want to manually step through each
cycle step.
(Repeat until valve returns to the home display - time of day.)
Regeneration Cycle
(NOTE: These may need to be adjusted based on application.)
Step Common Cycle Step Times Minutes
Step 1 Backwash 10
Step 2 Brine Draw 60
Step 3 Rapid Rinse 10
Step 4 Brine Refill Varies by Model
NOTE: Salt settings are pre-set at the factory for the maximum eciency. Do not reduce
salt settings below 9 lbs. per cu. ft. as the water level in the brine tank will not reach
the grid plate.

8
Troubleshooting Guides
Symptom Probable Cause Correction
1. Softener Fails
to Regenerate
Automatically
Power supply plugged into
intermittent or dead power source Connect to constant power source
Disconnected meter cable Reconnect cable
Improper control valve
programming Reset program settings
Defective power supply Replace power supply
Meter is dirty or defective Clean or replace assembly
Defective drive motor Replace motor (contact Dealer)
2. Regeneration at
Wrong Time
Time of day improperly set, due to
power failure
Reset time of day programming
and install 9-volt battery
Regeneration time set improperly Reset regeneration time
programming
3. Loss of Capacity
Increased raw water hardness
Increased hardness setting
or decreased days between
regeneration
Brine concentration and or / quality
Keep brine tank full at all times.
Clean it yearly. Salt may be
bridged. If using a salt grid plate,
ensure refill water is over it.
Resin Fouling
Call Dealer. Find out how to
confirm it. Clean the resin and
prevent future fouling.
Poor distribution, channeling
(uneven bed surface)
Call Dealer. Check backwash flow.
Regenerate more frequently.
Internal valve leak Call Dealer. Replace spacers, seals
and/or piston.
Resin age
CallDealer. Check for resin
oxidation caused by chlorine.
Mushy resin.
Resin loss
Call Dealer. Check for correct bed
depth. Broken distributor tube. Air
or gas in bed: well gas eliminator.
Loose brine line.
4. Poor Water Quality
Check items listed in #1, #2 and #3
By-pass valve open Close by-pass valve
Channeling Check for too slow or high service
flow. Check for media fouling.
5. High Salt Usgae
High salt setting Lower brine tank refill time
Excessive water in brine tank See symptom #7
Constant flow through the unit Indicates plumbing leak (e.g. toilet
tank)
Regenerating too frequently Lower hardness setting or increase
says between regeneration.
6. Loss of Water
Pressure
Scaling / fouling of inlet pipe Clean or replace pipeline.
Pretreat to prevent.
Fouled media Clean media. Pretreat to prevent.
Improper backwash setting Backwash more frequently.

9
Powerline PRO Softeners
Symptom Probable Cause Correction
7. Excessive Water
in Brine Tank and/
or Salty Water to
Service
Plugged drain line or drain line
control
Check flow to drain. Clean drain
line flow control screen.
Dirty or damaged brine valve Clean or replace brine valve.
Plugged injector or screen Clean or replace injector screen.
Low inlet pressure
Increase pressue to allow injec-
tor to perform properly. (20 psig
minimum)
Excessive brine refill cycle time Lower brine refil time.
8. Softener Fails to Use
Salt
Check items listed in #1
Improper control valve
programming Check and reset programming
Plugged/restricted drain line Clean drain line and/or flow control
button
Injector and/or screen is plugged Clean or replace injector and screen
No water in brine tank
Check for restriction in BLFC.
Ensure safety float is not stuck.
Check brine tank for leaks.
Water pressure is too low Line pressure must be at least 20 psi.
Brine line injects air during brine
draw
Check brine line connections for
air leaks
Internal control leak Call Dealer. Check piston, seals and
spacers for scratches and dents
9. Continuous Flow
To Drain
Foreign material or media in
control
Call Dealer. Clean valve and replace
pistons and seals.
Internal control leak Same as above.
Valve jammed in backwash or rapid
rinse position Same as above.
Motor stopped or jammed
Check for jammed piston. Replace
piston and seals. Replace motor if
motor is unresponsive.
Error Codes
There are five (5) error codes that could indicate a possible problem with
the control valve:
Error 2 - Homing slot expected. Valve will start looking for home.
(Normal operation continues)
The following error messages indicate the valve requires service to
continue:
Error 3 - Encoder is not sending a signal
Error 4 - Unable to find homing slot
Error 5 - Motor overload (stalled position or shorted motor)
Error 6 - No motor current

10
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Powerline PRO Softeners
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Part No. 17226
Printed in U.S.A.
02/2019
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authorized Kinetico Dealer or visit our website at www.kinetico.com.
Kinetico Incorporated
10845 Kinsman Rd.
Newbury, OH 44065 USA
800.944.WATER
USA: www.kinetico.com
Canada: www.kinetico.ca
©2019 Kinetico Incorporated