Kodak Ngenuity 9000 Series Operating manual

Eastman Kodak Company
343 State Street
Rochester, NY 14650 U.S.A.
© Kodak, 2010. All rights reserved.
TM: Kodak, Ngenuity
7J3964A
CYAN MAGENTA YELLOW BLACKCYAN
8.5 x 11” Folded
GUIDE COVER-KODAK SCANNERS
FONTS
Whitney K Family
SIZE P/N SWATCHES
FILE FORMAT
DESIGN/IMPLEMENTATION
DATE
09.09.10
7J3964A
DE MEYER
4 COLOR PROCESS
ARTWORK NAME
PRINTING INFORMATION
0000-000
ECO LANGUAGES
ILLUSTRATOR CS5
EN
A-61719
Ngenuity
9000 Series Scanners
Maintenance Guide
September 2010

A-61719 September 2010 1
Maintenance Guide
Contents Maintenance schedule ...................................................................... 2
Cleaning supplies............................................................................... 2
Cleaning procedures.......................................................................... 3
Cleaning the feed rollers................................................................ 4
Cleaning the optics........................................................................ 8
Cleaning the transport................................................................. 12
Replacement procedures................................................................. 13
Replacing tires............................................................................. 13
Replacing imaging guides ........................................................... 15
Lamps (LEDs).............................................................................. 15
Camera calibration........................................................................... 15
Supplies and consumables.............................................................. 17
Performing routine maintenance will ensure optimal image quality and
prolong the life of your scanner.
The Maintenance monitor on the Home screen of the Ngenuity
Operator Utility (NOU) provides reminders as to when scanner
maintenance is required.
Based on the intervals set, the Maintenance LED on the control panel
will also blink. To turn the Maintenance LED off and to reset the interval
count for future reminders, click on the link to the right of the expired
maintenance item after each maintenance procedure is completed.

2A-61719 September2010
Maintenance
schedule The following table is a recommended schedule for performing basic
maintenance functions. Some procedures may need to be performed
more frequently depending on your operating environment and the
types of documents being scanned.
Cleaning supplies Scanner consumables and cleaning supplies are available from
resellers, web merchants and from the Kodak on-line store
(http:/scannerstore.kodak.com).
• Roller Kit (Small, Medium, Large)
• Blower brush
• Transport cleaning sheets
•Swabs
• Roller Cleaning Pads
• Staticide Wipes
Maintenance Recommended Range Symptoms
Clean feed rollers: pick, drive,
and separator rollers 10,000 pages 1K - 50K • Skewed documents • Multifeeds
• Feeder jams
Clean transport rollers 50,000 pages 5K - 100K • Multifeeds
• Transport jams
• Elongated images
CleanOptics:imagingguides,
cameras glass covers, sen-
sors. Optics does not include
lamps.The lamps (LEDs)
should not be cleaned or
wiped with any type of wipe or
solvents.
50,000 pages 5K - 150K Glass Camera Covers / Imaging Guides
• Streaks in the image
• Reduced OCR/ICR/Barcode recognition
rates
• Blurred images
Page Sensors
• Entry/exit sensor errors
Feeder Sensors
• Feeder table does not lower when out of
paper
Camera calibration Every 1200 hours N/A Poor color image quality (e.g. white tinted
green, red or blue)
Replace feed rollers 600,000 pages 100K -
900K • Noticeably worn rollers • Page skewing, multifeeds and paper
jams continue to occur after cleaning is
performed
Ink cartridge(s) - only relevant
if optional imprinter is
installed
Approximately
34,000 pages (can
vary depending on
number of charac-
ters per page and
font used, etc.)
N/A Poor print quality

A-61719 September 2010 3
Cleaning procedures Cleaning your scanner and performing preventative maintenance on a
regular basis is required to ensure the best possible image quality.
Some document types generate more paper dust and debris and may
require more frequent cleaning.
Before cleaning your scanner or replacing consumables, review the
following information:
• Turn the scanner off and unplug it from the wall outlet before
performing maintenance procedures.
• Remove any jewelry or any items from hands or wrists that could
become caught on internal scanner components.
• Some debris from the rubber tires on the skimmer module and
separator roller is normal. Tire debris does not always mean that the
tires are worn or damaged. After cleaning, inspect the tires for wear
and replace the separator roller or skimmer module if necessary.
• When cleaning rollers/tires, allow the rollers/tires to dry completely
before scanning.
• Use only the recommended cleaning supplies. Using unapproved
cleaning fluids or solvents may damage the rubber tires.
• Do not use cleaners in confined areas; use with adequate
ventilation.
• Do not use flammable compressed aerosols on or around the
scanner.
NOTE: To access the Material Safety Data Sheet (MSDS), you will
need to provide the catalog number or keyword of the
supply. See “Supplies and Consumables” later in this
chapter for catalog numbers.

4A-61719 September2010
Cleaning the feed rollers Feed rollers include the skimmer (pick and drive) roller and separator
roller.
All feed rollers should be cleaned and/or replaced at the same time to
ensure optimal scanner function. Maintenance reminder intervals (both
cleaning and replacing) are based on all feed rollers having the same
life cycle.
Cleaning the skimmer rollers
The skimmer module is comprised of two rollers; the pick roller and the
drive roller. Both rollers contain two, removable rubber tires. One outer
edge of each tire contains at least 3 dots.
These dots are used as a point of reference for correctly installing the
tires on the roller and also the rollers into the skimmer housing. When
installing the tires, the 3 dots should always be facing left. If the
tires or rollers are installed incorrectly in the skimmer housing, the
skimmer module will not function properly.
All four tires and the separator roller should be replaced at the same
time.
When the skimmer rollers become dirty, they may begin to slip on paper
or cause multifeeds. To prevent feeding problems and avoid rubber tire
replacements, it is recommended that you clean the skimmer rollers
(tires) every 10,000 pages or as needed. Different document types, the
condition of the documents being scanned, and the volume of scanning
may require more frequent cleanings.
Pick
roller
Drive
roller
Pick roller
release
Skimmer
Spring-loaded
release
lever

A-61719 September 2010 5
Always remove the rollers from the scanner for cleaning to ensure best
results.
1. Turn off the scanner and unplug it from the wall outlet.
1. Open the transport cover.
2. Remove the pick roller by rotating the pick roller release lever up,
push the pick roller to the right and rotate it out of position.
3. Using a roller cleaning pad, scrub the roller tires in a side-to-side
motion. Rotate the roller to clean the entire surface.
IMPORTANT: The roller cleaning pad contains sodium lauryl ether
sulfate and sodium silicate which can cause eye
irritation. Wash hands after use. Refer to the MSDS
for more information.
4. Re-install the clean pick roller.
• With the pick roller positioned so the dots are facing the left side,
slide the roller onto the right pick roller shaft.
• Holding onto the roller, rotate the pick roller shaft down and slide
the roller all the way to the left. The right side of the roller should
be clear of the pick roller release lever.
• Rotate the pick roller release lever down and snap it into place.

6A-61719 September2010
5. Remove the drive roller by placing your fingers on the left side of the
drive roller and push the roller as far right as possible. Hold it in
place. The spring-loaded drive roller shaft will move to the right side
of the scanner’s upper tray. Hold the driver roller shaft in place and
slide the drive roller off to the left and off the shaft. Gently release
the drive roller shaft back into position.
6. Remove the end cap from either end of the separator roller and slide
the roller sleeve from the assembly.
7. While holding the sleeve under running water, roll it between your
hands.
8. Blot-dry the sleeve with a dry, lint-free cloth. Be sure the sleeve is
dry before reassembling the roller.
9. Re-install the drive roller.
• With the drive roller positioned so the dots are facing the left side,
slide the roller onto the right drive roller shaft.
• Angle the right side of the drive roller onto the drive roller shaft
Push the roller onto the shaft and push the roller and shaft far
enough to the right so that the left side of the roller can be
positioned onto the left drive roller shaft.
• When the side of the drive roller is properly aligned onto the left
drive roller shaft, gently release the drive roller shaft back into
place.
10. Continue with cleaning the separator roller.
Driver roller in
Push
roller to
the right
far right position.
Hold in place.
Hold shaft in
place to release
driver roller.
End cap
Sleeve

A-61719 September 2010 7
Cleaning the separator roller
11. Pull the separator roller door forward and hold it in place while you
remove the separator roller by lifting it off the cradle.
12. Using a roller cleaning pad, scrub the separator roller tires in a side-
to-side motion. Rotate the roller to clean the entire surface.
13. Open and hold the separator roller door to reinstall the separator
roller. Align the separator roller correctly with the slots. Align the flat
end of the shaft with the slot in the cradle and gently seat the shaft,
which should fall into place. Do not apply pressure to seat the shaft.
14. Gently release the separator roller door back in place. Verify that
the separator roller is seated level.
15. Close the transport cover and reset the maintenance reminder by
clicking on the Clean Feed Rollers hyperlink on the Maintenance
monitor.
16. Click Yes on the dialog box to confirm the feed rollers have been
cleaned. The reminder will be reset for the next required
maintenance session.

8A-61719 September2010
Cleaning the optics Optics include the imaging guides, camera glass covers and
sensors. All of the optics components should be cleaned at the same
time.
NOTE: The lamps are not part of the optics. The lamps (LEDs) should
not be cleaned with wipes or solvents.
Cleaning the imaging guides and camera glass covers
To prevent streaks in images, reduced OCR/ICR/Barcode recognition
rates, blurred images, etc., you should clean the imaging guides every
50,000 pages.
The two imaging guides which are inside black, plastic frames are
located in the top and bottom transport trays. When removing an
imaging guide for cleaning or replacement, the entire assembly
(imaging guide and frame) are removed and replaced as one piece.
Clean the camera glass covers at the same time you clean the imaging
guides.
CAUTION: Do not remove the imaging guide from the black frame.
1. Open the transport cover.
2. Gently pull the 2 fastening clips that secure the top imaging guide
towards the front of the scanner to release and remove the imaging
guide from the transport.
3. Using a Staticide wipe, clean both sides of the imaging guide. Be
careful not to touch the cleaned glass.
IMPORTANT:Staticide Wipes contain isopropanol which can cause
eye irritation and dry skin. Wash your hands with soap
and water after performing maintenance procedures.
Refer to the Material Data Safety Sheet (MSDS) for
more information. The MSDS is available on the
Kodak web site at www.kodak.com/go/MSDS.
Fastening clips (2)

A-61719 September 2010 9
4.With the imaging guide still out of the scanner, locate the glass
camera cover between and below the LED lamps.
5. Using a clean dry swab, gently wipe across the glass camera cover
to remove any dirt and dust particles. Do not spray any solvent on
the swab unless a dry swab will not remove the residue on the
glass. If you need to use solvent, spray the solvent on the swab. Do
not spray solvent in or around the internal components of the
scanner.
6. When the camera cover is clean, re-insert the cleaned imaging
guide into the scanner by holding the frame of the imaging guide so
that the fastening clips are on the back side of the imaging guide.
Slide the guides under the transport tray towards the feeder table
and ease the back side of the imaging guide into position.
7. Repeat Steps 2 - 6 to clean the bottom imaging guide and bottom
camera cover.
8. When finished, close the transport cover.
Imaging guide removed
Camera cover
LEDs
Lamp
Imaging
Five guides slide underneath the transport tray
Fastening clips
guide

10 A-61719 September2010
Cleaning the sensors
There are 7 sensors that require regular cleaning. Use only the
supplied blower brush to clean these sensors. Do not use any type of
cotton swab or cloth as these items may leave lint in the sensors.
9. Feeder sensor: Place the brush end of the blower brush into the
feeder sensor area and squeeze the blower brush several times to
clean the feeder sensor on the feeder table.
10. Gap sensor, page entry sensors and pass thru sensor: Open
the transport cover to clean these 5 sensors by placing the brush
end of the blower brush into the each sensor area and squeeze the
blower brush several times to clean.
Feeder sensor
Top or front page tray assembly Gap sensor
Page entry
sensors (3)
Pass thru
sensor

A-61719 September 2010 11
11. Exit sensor: The exit sensor is located on the transport toward the
back of the scanner. Clean the exit sensor by placing the brush end
of the blower brush into the exit sensor area and squeeze the
blower brush several times.
12. When all sensors are clean, close the transport cover and reset the
maintenance reminder by clicking on the Clean Optics hyperlink on
the Maintenance monitor.
13. Click Reset on the dialog box to confirm the optics have been
cleaned. The reminder will be reset for the next required
maintenance session.
Exit sensor

12 A-61719 September2010
Cleaning the transport Over time, the transport will become dirty and may feed documents
erratically or skew the documents as they enter the scanner. To prevent
erratic feeding, clean the transport every 50,000 pages or as needed.
NOTE: It is recommended that you clean the imaging guides againafter
cleaning the transport with a transport cleaning sheet.
1. Establish communication between the scanner and the Ngenuity
Operator Utility.
2. Verify that one of the Custom Functions (F1 or F2) is set to Feed
Test Batch.
3. Press F1 or F2 key depending on which key is assigned to “Feed
Test Batch”. This will start the scanner transport. By default, the F1
key is assigned the Feed Test Batch function.
4. Feed the transport cleaning sheet in landscape orientation into the
scanner transport.
5. Observe the cleaning sheet, and run it through the transport again,
changing its position slightly each time, until the tires leave no dark
streaks.
6. Turn the transport cleaning sheet over and run it through the
scanner transport two times.
7. Press and hold the Pause/Stop button (2-3 seconds) until the
scanner stops running.
8. Press the Clear/Restart button.
9. When finished, discard the transport cleaning sheet. After running
the cleaning sheet, inspect the imaging guides. It may be necessary
to clean off any residue from the cleaning sheet that may be on the
imaging guides.

A-61719 September 2010 13
Replacement
procedures This section provides procedures for replacing the following parts.
When replacing parts, turn the scanner off by pressing the power switch
located in the back of the scanner and unplug the power cord from the
wall outlet.
Replacing tires With proper cleaning, tire life of each skimmer roller (pick and drive) is
approximately 600,000 pages. Different document types, the condition
of the documents being scanned, and the volume of scanning may alter
that estimation.
The four tires on the skimmer module and the separator roller should be
replaced at the same time.
1. Open the transport cover.
Replacing the skimmer rollers
2. Remove the skimmer rollers. See the section entitled, “Cleaning the
feed rollers” earlier in this chapter for procedures.
3. Remove the tires from the shaft, leaving the shaft in the same
position as a reference for putting on the new tires.
NOTE: Another point of reference for correctly installing the tires is:
the side of the tire containing the dots should be on the
same side of the shaft with silver metal sleeve on the end
(the opposite side of the shaft is a plastic sleeve) - this
applies for both tires for each roller (drive and pick).
4. Dispose the old tires.
5. Install the new tires with the dots facing the same side the metal
sleeve, taking care to position the tires flush against the inside lip of
the plastic hub. The dots on the tires should always be facing to the
left.
6. Install the skimmer rollers.
7. After completing, verify the tires are on correctly. The roller core that
the tires mount on will only properly fit in one orientation (with the
metal sleeves on the left), so after installing the rollers, verify that
the dots on the tires are all on the left side.
Metal sleeve Plastic sleeve

14 A-61719 September2010
Replacing the separator roller
8. Pull the separator roller door forward and hold it in place while you
remove the separator roller by lifting it off the cradle.
9. Remove the roller from the rest of the assembly as shown.
10. Reassemble the components using a new roller, duplicating the
assembly.
11. Open and hold the separator roller door to reinstall the separator
roller. Align the separator roller correctly with the slots. Align the flat
end of the shaft with the slot in the cradle and gently seat the shaft,
which should fall into place. Do not apply pressure to seat the shaft.
12. Gently release the separator roller door back in place. Verify that
the separator roller is seated level.
13. Close the transport cover.
14. When all four tires on the skimmer rollers and the separator roller
have been replaced, reset the maintenance reminder by clicking on
the Replace Feed Rollers hyperlink on the Maintenance monitor.
15. Click Yes on the dialog box to confirm the tires/rollers have been
replaced. The reminder will be reset for the next required
maintenance session.

A-61719 September 2010 15
Replacing the imaging
guides Replace the imaging guides when they become damaged or heavily scratched.
1. Open the transport cover.
2. Gently pull the 2 fastening clips that secure the top imaging guide
towards the front of the scanner to release and remove the imaging
guide from the transport.
3. Install the new imaging guide into the scanner by holding the frame
of the imaging guide so that the fastening clips are on the back side
of the imaging guide. Slide the guides under the transport tray
towards the feeder table and ease the back side of the imaging
guide into position.
4. Repeat Steps 2 and 3 to replace the bottom imaging guide.
5. Close the transport cover.
Lamps (LEDs) IMPORTANT: The LEDs on Ngenuity Scanners should NOT be cleaned
or wiped with any type of wipes and/or solvent.
The LED illumination system on Ngenuity Scanners should last the life
of the scanner with normal use. If something happens that requires the
replacement of the LEDs, contact Kodak Technical Support.
Camera calibration Before calibrating, clean the scanner optics to ensure a successful
calibration. See the section entitled, “Cleaning the optics” earlier in this
chapter.
Camera calibration is important for maintaining consistent image
quality. Calibrating the cameras resets the white level and balance and
the black level and balance in the scanner. It performs red, green, blue
(RGB) color balance and gain setting, and horizontal light level
correction. The final measurement results in a correction function which
levels the brightness over the complete scan width.
It is recommended that you calibrate the cameras together, although
they can be calibrated independently. Calibration of both cameras takes
approximately 4-7 minutes.
NOTE: Before calibrating the camera(s), make sure full power is
applied to the scanner (not in Sleep mode) for at least 5
minutes.
1. Open the Ngenuity Operator Utility and establish communication
with the scanner.

16 A-61719 September2010
2. Click on one of the Calibration links in the Maintenance section of
the NOU Home screen.
The Camera calibration dialog box will be displayed.
3. Click Both, and then click Start. The message, Lift skimmer, then
manually feed calibration sheets into scanner will be displayed.
4. Lift the skimmer. The scanner will automatically go into Manual
Feed Mode, the feeder table will rise and the transport will begin to
run.
5. When the feeder table rises to the full-up position, stack the two
calibration sheets on top of each other, and feed both sheets at the
same time in landscape orientation. Do not allow them to separate.
A counter and a progress bar will mark the progress of the
calibration.
NOTES:
• Do NOT open the scanner cover or shut down the scanner or
host PC while calibration is in progress.
• Do NOT manipulate any software applications on the host PC or
other host PC controls while calibration is in progress.
6. When the calibration function has completed all steps successfully,
a confirmation screen will be displayed.
7. Click Close. The calibration sheets will be automatically ejected
from the scanner.
NOTE: If the confirmation screen states that the calibration was
unsuccessful, turn off the scanner, shut down the host PC and
clean the scanner’s optics. After cleaning, inspect the imaging
guides for contamination, excessive scratches or gouges, or dirt
that has not been removed by normal cleaning. Also inspect the
camera glass for dirt or damage. Inspect the LED arrays to
verify all the LEDs are operational. Then try the calibration
again. If the calibration is unsuccessful a second time, contact
Technical Support.

A-61719 September 2010 17
Supplies and
consumables Contact your scanner supplier to order supplies or go to:
www.scannerstore.kodak.com.
NOTE: Items and catalog numbers are subject to change. For the most
up to date list of supplies and consumables go to:
www.kodak.com/go/scannersupplies.
Supplies/Consumables CAT No.
Small Roller Kit (includes: 4 separator spacers, 4 o-rings,
2 separator rollers, 8 pick/driver tires) 176 6674
Medium Roller Kit (includes: 12 separator spacers, 12 o-rings,
6 separator rollers, 24 pick/driver tires) 844 3491
Large Roller Kit (includes: 24 separator spacers, 24 o-rings,
12 separator rollers, 48 pick/driver tires) 115 8153
Kodak Digital Science Roller Cleaning Pads 853 5981
Staticide Wipes for Kodak Scanners 896 5519
Blower Brush 179 7158
Imaging Guide Assembly 162 0640
Accessories CAT No.
Front/Rear Printer Kit 863 4230
Straight Pass-Through Adapter 802 9654

Eastman Kodak Company
343 State Street
Rochester, NY 14650 U.S.A.
© Kodak, 2010. All rights reserved.
TM: Kodak, Ngenuity
7J3964A
CYAN MAGENTA YELLOW BLACKCYAN
8.5 x 11” Folded
GUIDE COVER-KODAK SCANNERS
FONTS
Whitney K Family
SIZE P/N SWATCHES
FILE FORMAT
DESIGN/IMPLEMENTATION
DATE
09.09.10
7J3964A
DE MEYER
4 COLOR PROCESS
ARTWORK NAME
PRINTING INFORMATION
0000-000
ECO LANGUAGES
ILLUSTRATOR CS5
EN
A-61719
Ngenuity
9000 Series Scanners
Maintenance Guide
September 2010