Kodak S2000 Series User manual

A-61931
User’s Guide
S2000/2000w Series Scanners

A-61931 April 2021 i
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
User Precautions ........................................................................................................................ v
Acoustic emission ......................................................................................................................v
1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Scanner models .........................................................................................................................1
Kodak S2060w/S2080w Scanners ........................................................................................1
Kodak S2040/S2050/S2070 Scanners ..................................................................................2
Scanner Specifications ..........................................................................................................2
Illustrations in this guide ........................................................................................................2
Supporting documentation .........................................................................................................3
Accessories ................................................................................................................................3
Scanner components .................................................................................................................4
Front view ..............................................................................................................................4
Back view ..............................................................................................................................6
Underside view ......................................................................................................................7
Inside view .............................................................................................................................8
2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Unboxing the scanner ................................................................................................................9
Setting up your scanner .............................................................................................................9
Additional set up steps for S2060w/S2080w .......................................................................10
Install ferrite core (Ethernet only for S2060w/S2080w) ....................................................... 11
Install driver software ...............................................................................................................12
Verify scanner’s firmware .........................................................................................................13
Update scanner’s firmware ......................................................................................................14
Computer with driver software installed ..............................................................................14
Web Browser .......................................................................................................................15
Available Kodak Scanning Software ........................................................................................16
Smart Touch ....................................................................................................................16
Capture Pro LE ...............................................................................................................16
3 Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Basic scanning .........................................................................................................................17
Scanner controls .................................................................................................................17
Getting your scanner ready to scan ....................................................................................18
Getting your pages ready to scan .......................................................................................18
Scanning Applications .........................................................................................................19
Initial scan with an Kodak scanning application .............................................................19
Sharing the S2060w/S2080w scanner among multiple PCs ..........................................20
Restricting use of the S2060w/S2080w scanner to one PC ...........................................22
Other scanning applications ...........................................................................................22

ii A-61931 April 2021
Scanner display and buttons:
S2040/S2050/S2070 scanners ................................................................................................23
Ready ..................................................................................................................................23
Scanning .............................................................................................................................23
Waiting .................................................................................................................................24
Pause ..................................................................................................................................24
Document handling .........................................................................................................24
Scanner settings ..................................................................................................................25
Scanner display and buttons:
S2060w/S2080w scanners .......................................................................................................25
Conventions in the S2000w display screens .......................................................................25
Ready ..................................................................................................................................26
Scanning .............................................................................................................................27
Waiting .................................................................................................................................27
Pause ..................................................................................................................................27
Document handling .........................................................................................................28
Scanner settings ..................................................................................................................28
Paper handling challenges and solutions .................................................................................29
Input tray capacity ...............................................................................................................29
Preparing documents for scanning ......................................................................................29
Settings for reliable feeding .................................................................................................31
Active Feeding ................................................................................................................31
Enhanced Separation .....................................................................................................31
Mixed paper .........................................................................................................................31
Enhanced stacking, to maintain order in output stack ....................................................32
Lightweight paper ................................................................................................................32
NCR paper ..........................................................................................................................32
Scanning small items ..........................................................................................................32
Long paper ..........................................................................................................................33
Fragile or oversize paper .....................................................................................................34
Handle with care .............................................................................................................34
Handle with extra care ....................................................................................................35
Oversize paper ...............................................................................................................35
Multifeeds ............................................................................................................................36
Detecting multifeeds during scanning .............................................................................36
If scanner is stopping when paper is not multifed ...........................................................36
Disabling multifeed detection for special input pages .....................................................36
If you still have trouble .........................................................................................................37
Improving image quality ...........................................................................................................37
Recommended settings .......................................................................................................37
Other Perfect Page settings ................................................................................................37
Turning the scanner off ............................................................................................................38
“Wake up” actions ....................................................................................................................38
From off ...............................................................................................................................38
From standby/sleep .............................................................................................................38
4 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Scanner meters ........................................................................................................................39
Opening the scanner cover ......................................................................................................40

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Cleaning procedures ................................................................................................................40
Clean in this order ...............................................................................................................41
Running a transport cleaning sheet .....................................................................................41
Cleaning the separation roller .............................................................................................42
Cleaning the feed rollers .....................................................................................................44
Cleaning the transport rollers ..............................................................................................45
Cleaning the imaging area ..................................................................................................46
Replacement procedures .........................................................................................................46
Replacing the separation roller ............................................................................................47
Replacing the pre-separation pad .......................................................................................48
Replacing the urging roller tire ............................................................................................49
Replacing the feed roller .....................................................................................................50
Supplies and Consumables .....................................................................................................51
Customer Replaceable Parts and Accessories ...................................................................51
Updates ....................................................................................................................................52
5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Scanner error indicators ...........................................................................................................53
Problem solving ........................................................................................................................53
Scanner exception handling ................................................................................................53
Self-help for problems .........................................................................................................54
Calibrations ..............................................................................................................................55
Contacting Technical Support ..................................................................................................56
Appendix A Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Environmental information ...................................................................................................57
European Union ..................................................................................................................57
EMC Statements for S2000 Series Scanners: .........................................................................59
EMC and Wireless Regulatory Statements for S2000w Series Scanners: ..............................60
Appendix B Warranty — US and Canada only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

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A-61931 April 2021 v
Safety
User Precautions
• Place the scanner on a sturdy, level work surface capable of supporting 3.2 kg (7 lbs).
• Do not install the scanner in a location subject to dust, humidity or steam. This may cause electrical shock or a fire. Only use
the scanner and power supply indoors in a dry location.
• Make sure the electrical power outlet is located within 1.52 meters (5 feet) of the scanner and is easily accessible in case of
an emergency.
• Plug the power adapter securely into the wall outlet. Failure to do so may cause electrical shock or fire.
• Do not damage, knot, cut or modify the power cord. This may cause electrical shock or fire.
• Use only the AC adapter that is supplied with the scanner. Do not use the scanner’s AC adapter with any other product. This
may cause electrical shock or fire.
• Do not use the scanner if it becomes inordinately hot, has a strange odor, emits smoke, or makes unfamiliar noises.
Immediately stop the scanner and disconnect the power cord from the power outlet. Contact Technical Support.
• Do not disassemble or modify the scanner or the AC power adapter.
• Do not move the scanner with the power cord and interface cable attached. This may cause damage to the cord/cable.
Remove the power cord from the wall outlet before moving the scanner.
• Follow the Kodak Alaris recommended cleaning procedures. Do not use air, liquid or gas spray cleaners. These cleaners
displace dust, dirt and debris to another location within the scanner, which may cause the scanner to malfunction.
• Safety Data Sheets (SDS) for chemical products are available on the Kodak Alaris website at: www.alarisworld.com/go/ehs.
When accessing the SDS from the website, you will be required to provide the catalog number. See “Supplies and
Consumables” on page 51 for supplies and catalog numbers.
• This device is not intended for use in the direct field of view at visual display workplaces. To avoid incommoding reflexions at
visual display workplaces this device must not be placed in the direct field of view.
Acoustic emission
Maschinenlärminformationsverordnung – 3, GSGV
Der arbeitsplatzbezogene Emissionswert beträgt <70 dB(A).
[Machine Noise Information Ordinance — 3, GSGV
The operator-position noise emission value is <70 dB(A).]

vi A-61931 April 2021
Safety

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1 Overview
Scanner models
This User’s Guide provides information and procedures for using and
maintaining the Kodak S2040, S2050, S2060w, S2070, and S2080w
Scanners.
The Kodak S2000/S2000w Series Scanners are compact, duplex color
document scanners perfect for personal and workgroup use. They scan
40-80 A4/letter size pages per minute (200/300 dpi black and white,
grayscale, and color). The input tray holds 80 pages. The dual LED
indirect illumination provides excellent image quality.
The S2000/S2000w Series Scanners have built-in embedded image
processing capabilities, to process images within the scanner
electronics. This feature reduces dependency on the PC processor, so
a lower specification PC can be used to support these scanners.
All these scanner models are entitled to use a freely downloadable
Kodak scanning application, available at the support page for your
model, for example www.alarisworld.com/go/S2080wsupport. Kodak
scanning applications allow you to scan your documents and send
them to various destinations with the touch of a button, then search for
and view your digitized documents based on different search criteria.
The S2000/S2000w scanners may also be used with other PC-based
scanning applications by means of the TWAIN or ISIS driver interface.
The S2000/S2000w Series Scanners also support the following flatbed
accessories:
•Kodak A3 Size Flatbed (not available for model S2040)
•Kodak Passport Flatbed
•Kodak Integrated A4/Legal Size Flatbed
Kodak S2060w/S2080w Scanners
The S2000w model scanners offer wired (USB or Ethernet) or wireless
connection to your network. One scanner can therefore be accessed by
more than one PC on the network.
The S2000w scanners let you monitor and direct the scanner using a
3.5 inch display touch screen on the scanner itself.
The S2060w model scans at 60 pages per minute and the S2080w at
80 pages per minute (duplex scanning of portrait oriented pages, 200/
300 dpi, in black and white, grayscale, or color).

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1 Overview
Kodak S2040/S2050/S2070 Scanners
The S2040, S2050, and S2070 scanners connect to your PC over a
USB cable. They offer a 1.5 inch display screen and buttons so you can
monitor and direct the scanner from the scanner itself.
The S2040 models scan A4/letter-size documents at 40 pages per
minute, the S2050 model at 50 pages per minute, and the S2070 at 70
pages per minute (duplex scanning of portrait oriented pages, 200/300
dpi, in black and white, grayscale, or color).
Scanner Specifications
Current scanner specifications may be found here:
www.alarisworld.com/go/S2000
www.alarisworld.com/go/S2000w
Look for a link to specifications for your specific scanner model.
NOTE: Specifications on the web site refer to the latest scanner driver
and firmware versions.
Illustrations in this guide
This User’s Guide provides information and procedures for all Kodak
S2000/S2000w Series Scanners. The illustrations in this guide show
either the Kodak S2080w Scanner or the Kodak S2070 Scanner; your
model may look slightly different from a specific illustration. The
information in this guide applies to all S2000/S2000w scanner models
unless otherwise noted.

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1 Overview
Supporting documentation
In addition to this User’s Guide, the following documentation is also
available:
•Installation Guide — quick visual steps for installing your scanner.
•Reference Guide — easy visual steps for cleaning your scanner.
Download this guide and keep it close to the scanner.
•User Guides for Kodak scanning applications — information on
how to use freely downloadable Kodak scanning applications.
•Help for TWAIN and ISIS — information on how to use the TWAIN
Datasource and ISIS Driver is available in Help. Use the F1 key after
you have selected a driver and the user interface appears. This
information is also available in PDF on the support page for your
scanner model.
•Videos — some operations are explained using videos.
• The manuals and videos for your scanner model can be found on the
Support page for your model:
S2040: www.alarisworld.com/go/S2040support
S2050: www.alarisworld.com/go/S2050support
S2070: www.alarisworld.com/go/S2070support
S2060w: www.alarisworld.com/go/S2060wsupport
S2080w: www.alarisworld.com/go/S2080wsupport
Accessories
Accessories, including flatbeds of different sizes and a sleeve for
scanning delicate or oversize pages, can be found on the following
support pages:
S2040/S2050/S2070: www.alarisworld.com/go/S2000support
S2060w/S2080w: www.alarisworld.com/go/S2000wsupport

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1 Overview
Scanner components
Front view
This illustration shows the S2040/S2050/S2070 model scanners.The
scanner screen and buttons differ in the S2060w/S2080w models, as
illustrated below.
1 Input tray — the input tray holds up to 80 pages of A4 80 g/m2
paper and can be extended to accommodate pages up to legal size
(14 inches/355.6 mm). In long document mode it will accept pages
up to 118 inches/3 m. (Long documents need additional support to
hold them up so they don’t droop off the back of the input tray. See
“Getting your scanner ready to scan” on page 18 for illustration of
input tray extension)
2 Side guides — the side guides can be moved in and out to
accommodate the size of pages you are scanning. Side guides may
be locked in place for letter size or A4 size paper. See “Getting your
scanner ready to scan” on page 18.
3 Gap release — allows you to manually adjust the space between
the feed roller and separation roller for pages that require special
handling (e.g. thick paper, envelopes, hard cards). When using the
gap release, pull the gap release out to feed special pages. When
finished, push the gap release back in place.
4 Scanner cover — when opened, provides access to internal
components such as the imaging area and the feed and separation
rollers.
5 End Stop — can be lifted up when scanning, for better stacking of
output pages
1
3
4
2
56
7
8
9
10
11
12
13
14

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1 Overview
NOTE: some of the items on this page refer to the illustration on the
previous page.
6 Output tray — collects the scanned pages. The output tray can be
pulled out and extended to accommodate pages up to 35.56 cm (14
inches) in length. For longer pages, keep the end stop down.
7 Power button — touch this button to turn the scanner on or off. The
power button is lighted when the scanner is powered on. The
lighted button blinks when a situation requires your attention: for
example, to close the scanner cover. It blinks more slowly when the
scanner is in low power mode.
8 X button — this multi-function button can End or Pause a scanning
job, Cancel out of a menu, or (on the S2040/S2050/S2070
scanners) display a Menu. Its function varies at different times
during scanner operation.
9 Play / Select button — (S2040/S2050/S2070 scanners) starts
scanning and launches the scanning application; in some menus, it
will Select the indicated menu option.
10 & 11 Down and Up buttons — (S2040/S2050/S2070 scanners)
allow you to scroll through a display too long to fit on the scanner
screen. Touch the Up or Down buttons to scroll.
Front view — S2060w and
S2080w models
12 Scanner screen — for the S2040/S2050/S2070 scanners, color
graphic display of scanner information; for the S2060w/ 2080W
scanners, a larger touch screen with color graphic display of
scanner information and controls. For all models, the screen
provides access for Kodak scanning applications that allow you to
initiate scanning at the scanner.
NOTE: On the S2060w/S2080w scanners, the Play, Up, and Down
functions are available using the scanner touch screen.
13 Scanner cover release lever — opens the scanner to allow
access to the paper path for cleaning or for clearing a document
jam.
14 ID card positioning — for scanning one small card (such as US
driver’s license or other credit card sized ID cards) in landscape
orientation. Refer to “Scanning small items” on page 32 for precise
positioning of credit card.
15 Close scanner cover by pressing here.
16 Home button — (S2060w/S2080w scanners) returns you to the
scanner home display. For Kodak scanning applications, you will
see the list of scanning setups. For applications that must initiate
scanning at the PC, you will see the Ready screen.
17 i button — (S2060w/S2080w scanners) takes you to a display of
scanner information.
12
16 817
7
15

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1 Overview
Back view
1 Security lock port — allows you to connect a security lock to the
scanner. You can purchase a standard security lock at an office
supply store.
2 Power port — connects the power supply to the scanner.
3 USB 3.1 Super Speed port — connects the scanner to the PC.
4 Ethernet port — (not available in S2040/S2050/S2070 models)
connects the scanner to the network.
5 USB 2.0 High Speed port — connects the scanner to a Kodak
integrated flatbed.
123
5
4

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1 Overview
Underside view
1 Tilt stand leg — recessed into scanner base (not provided with
S2040).
2 Tilt stand leg — fully extended to lift front edge of scanner —
assists output of long pages (not provided with S2040).
NOTE: In operation, either recess or fully extend both legs.
3 Transport rollers — six transport rollers should be cleaned from
inside the scanner (see “Inside view” on page 8); these two should
be cleaned from the underside.
1
2
3

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1 Overview
Inside view
1 Paper present sensor — detects the presence of paper in the
input tray.
2 Transport rollers — (three pairs) these six rollers, plus the two
visible on the “Underside view” on page 7, help move paper
smoothly through the scanner.
3 Multifeed and intelligent document protection sensor —
detects multifed pages and pages that are crinkling in the scanner.
4 Pre-separation pad — helps to feed one page at a time from the
input tray.
5 Separation roller — provides smooth page feeding and separation
of various sizes, thicknesses and textures of input pages.
6 Image glass — the area of the scanner where imaging takes place.
7 Feed roller — provides smooth feeding and separation of various
sizes, thicknesses and textures of pages.
8 Urging roller — pulls next page into scanner from the input tray.
9 Feed roller cover — provides access to feed rollers.
1
3
45
6
7
8
9
2

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2 Installation
The following is a list of steps you will need to perform in order to get
your scanner set up and connected to your computer.
1. Unbox your scanner.
2. Set up your scanner for the first time.
3. Install driver software.
4. Verify the scanner’s firmware.
5. Optionally update scanner’s firmware.
6. Optionally install available Kodak scanning software.
NOTE: When installing updates, update the driver software before
updating the scanner’s firmware.
If you need additional assistance with any scanner issues, go to the
troubleshooting website for your scanner model:
S2040/S2050/S2070:
www.alarisworld.com/go/S2000-troubleshooting
S2060w/S2080w:
www.alarisworld.com/go/S2000w-troubleshooting
Unboxing the scanner
Follow these steps to unbox your scanner and get it ready to be set up.
1. Open the scanner box.
2. Remove all the contents from the scanner box.
3. Remove all the shipping tape from the scanner.
4. Find the Installation Guide and open it.
5. Verify the contents of scanner box. (Refer to left panel of the
Installation Guide.)
Setting up your scanner
Follow these steps from the Installation Guide.
1. Install the input tray.
2. Attach the correct AC plug adapter to the power supply. Attach the
power supply to the scanner, and then to a power outlet.
NOTE: Do not attach any other cables to the scanner at this time
(e.g. USB). You will be instructed when to do that, at the proper
time.
3. Turn the scanner on by pressing the power button on the front
of the scanner.

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2 Installation
Additional set up steps for S2060w/S2080w
In addition to the above steps from the Installation Guide, you will need
to configure the scanner’s network settings using the scanner’s display.
The Language selection screen will be displayed, unless the scanner
was previously configured. If the scanner was previously configured,
you can reset the scanner so it will start this set up again:
-Press on the scanner’s display to open the Settings menu.
-Scroll down to “Reset”, then press it.
-Follow any prompts.
NOTE: The Settings menu can also be used to change individual
network and power settings.
To navigate through the scanner’s display set-up screens, make your
selection(s) and then press the right arrow to go to the next
screen/step. To go back to the previous screen/step, press the left
arrow .
There are three main set up paths:
• “Setup Wizard” – Allows you to use the scanner’s display to set up
the scanner for three common configurations. This is a good choice
for a small company or small group. The choices are:
- Wired Network: USB is also available, but Wireless access is
turned off/disabled.
- Wireless Network: USB is also available, but the wired connection
is turned off/disabled.
- USB Only: both Wireless or Wired access is turned off/disabled.
• “Scan EasySetup Document” – Allows you to scan a previously
created EasySetup configuration document. This is more suited for a
large installation where a system administrator can set up the
parameters for uniform use across the company or multiple sites.
To create an EasySetup configuration document, go to https://
easysetup.alarisworld.com and follow the instructions. You can then
print the PDF for your use, or e-mail the PDF to your users.
• “Advanced” – Allows you to have full control over all the network
settings. This is appropriate when the “Setup Wizard” combinations
are not sufficient and EasySetup is not desired.
NOTE: You can cancel out of the network set up process by pressing
the button on the scanner. If you cancel, the scanner will use the
default network settings: Wired Network is turned on/enabled in
automatic (DHCP) mode, Wireless is turned on/enabled in Access
Point mode, and USB is available.

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2 Installation
Install ferrite core (Ethernet only for S2060w/S2080w)
If you are using an Ethernet cable, you will want to install the provided
ferrite core. Without a properly attached ferrite core, the scanner may
cause interference to nearby wireless devices.
1. Open the ferrite core that came with the scanner.
2. Wrap the Ethernet cable around the ferrite core as shown. Place it
approximately 3 in./7.6 cm from the end of the Ethernet cable that
will be plugged into the scanner.
3. Close the ferrite core, being careful not to pinch the Ethernet cable.

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2 Installation
Install driver software
While the driver software on the provided disc will work with your
scanner, to assure you have the latest software, please download it
from the scanner’s product support website.
You should only use the disc from the scanner box if your PC does not
have access to the internet or you are unable to download executable
files.
NOTE: The disc only contains driver software for Windows Operating
Systems. You must go to the scanner’s product support website (below)
to get drivers for other Operating Systems.
1. If your computer has access to the internet, obtain the driver
software from scanner’s product website:
-Go to your scanner’s product support website:
S2040/S2050/S2070:
www.alarisworld.com/go/S2000install
S2060w/S2080w:
www.alarisworld.com/go/S2000winstall
-Scroll to the driver section that matches your computer’s Operating
System.
-Select the file to download. For Windows, “Windows – EXE”. For
Linux, pick the package that is appropriate for your distribution.
-Run the driver software installer.
2. If you are unable to download from the scanner’s product website,
and your computer is running a Windows Operating System:
-Place the disc from the scanner box into the disc drive of your
computer.
-If your computer does not automatically start the installer, browse
to the disc and run set_up.exe.
3. Follow the steps of the “Kodak S2000 Scanners” driver software
installation. Be sure to follow the ‘Typical’ installation in order for
your computer to be properly connected to your scanner and to
verify the scanner is working.