
Kohler Co. 15 1226975-X2-B
Troubleshooting
This guide of trouble shooting is for general help only. Authorized representatives or qualied electricians of
Kohler Company shall be able to solve all electrical failures. If you want to know about the service of warranty,
please contact Call Center 0 2204 6222.
Troubles Possible reasons Suggestions and measures
1. Toilet not work. A. Power failure.
B. Plug not connected or no power to socket.
C. The leakage circuit breaker at cable plug
is not reset.
D. Product is at standby mode.
A. Wait until the power is restored.
B. Insert the plug or detect the power socket.
C. Press Reset button on the plug.
D. Press Power button at the side. Wake up
the product.
2. Toiletnotushing. A. Water failure.
B. Tee valve for water supply is closed.
C. Power failure.
D. Product is at standby mode.
E. Wash mode is in progress.
F.Auto-ushingisdeactivated.
A. Wait until the water supply is restored.
B. Open the tee valve for water supply.
C. Wait until the power is restored or
check"manualushing"tohavemanual
ushingorbyuseofbasin.
D. Press Power button at the side. Wake up
the product.
E. Do it after the operation at wash mode
is completed.
F. Refer to "Guide on setting of remote
controller".
3. Toilet is not clean after
ushing.
A. Filter screen is blocked.
B.Waterpressureisinsufcient.
A.Referto"Washingoflterscreen".
B. Check if all tee valves are opened. If not,
please open.
C. Check if the inlet hoses are bent over
much. In that case, adjust the hoses.
4. Wash mode is
abnormal.
A. Water failure.
B. Tee valve for water supply is closed or
not opened completely.
C. Product is at standby mode.
D. Not yet seated or current sitting posture
unable to be sensed by the seat.
E. Filter screen is blocked.
F.Waterpressureisinsufcient.
G.Thetoiletisintheprocessofushing.
A. Wait until the water supply is restored.
B. Fully open the tee valve for water supply.
C. Press Power button at the side. Wake up
the product.
D. Please be seated or adjust sitting posture.
E.Referto"Washingoflterscreen".
F. Check if the inlet hoses are bent over
much. In that case, adjust the hoses.
G.Flushagainafterthisushinginprogress.
5. Flushing mode stops in
the process of operation.
A. Flushing mode stops automatically after
continuousushingfor5minutes.
B. The seat is unable to sense human body.
A. If necessary, press again the Flushing
button.
B. Change your sitting posture or be seated
again.
6. The wash mode may
work even when people
are not seated.
A. The seat is covered by foreign matters or
the seat is wet.
A. Remove the foreign matters or dry the
seat.
7.
Dryer fan stops in the
process of operation
A. The dryer fan stops automatically after
continuous usage for 4 minutes.
B. The seat is unable to sense human body.
A. If necessary, press again the Dryer button.
B. Change your sitting posture or be seated
again.