Kohler REACH K-3834T-2 User manual

Please read these instructions carefully to familiarize
yourself with the required tools, materials, and installation
sequences. Follow the sections that pertain to your
particular installation . This will help you avoid costly
mistakes. In addition to proper installation, read all
operating and safety instructions.
All information in these instructions is based upon the
latest product information available at the time of
publication. Kohler Co. reserves the right to make
changes in product characteristics, packaging, or
availability at any time without notice.
These instructions contain important care, cleaning, and
warranty information-please leave instructions for the
consumer.
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NOTES
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Observe all local plumbing and building codes.
Shut off the water supply.
Seat post holes are on 140mm (5-1/2") centers.
51mm (2") passageway.
Water depth from the rim is 157mm.
Ensure that the new drain has the correct roughing-in
dimension.
Be very careful while working with vitreous china products.
Vitreous china can break or chip if the bolts and nuts are
overtightened, or if carelessly handled.
See Fig. #1.
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140mm
51mm
157mm
1
REACH
INSTALLATION INSTRUCTIONS
VITREOUS CHINA TWO-PIECE TOILET
K-3834T-2/K-3834T-S2
-1-
ORDERING INFORMATION
REACH 2PC Toilet...................................................K-3834T-2
Includes Bowl ....................................................K-3836T-2
Includes Tank ........................................................
Toilet Seat
(Hidden Hinge Base)
REACH 2PC Toilet ................................................K-3834T-S2
Includes Bowl ....................................................K-3836T-2
Includes Tank ........................................................
Toilet Seat
(Hidden Hinge Base)
K-3835T
K-3835T
Includes
...............................K-4087T
Includes
...............................K-4088T
REACH Quiet-Close
REACH
........................................................K-3834T-2
.................................................................K-3836T-2
....................................................................
()
......................................................K-3834T-S2
.................................................................K-3836T-2
....................................................................
()
K-3835T
K-3835T
..............................................................K-4087T
..............................................................K-4088T
No.2 KOHLER ROAD, SANSHUI CENTRAL INDUSTRIAL PARK, LEPING TOWN, SANSHUI DIST., FOSHAN, GUANGDONG, PRC POST CODE 528137
2 528137
8# MENGSHAN RD, ECONOMIC DEVELOPMENT ZONE OF HUANTAI, ZIBO, SHANDONG, CHINA POST CODE: 256410
8 256410
©
©
Copyright Kohler China Investment Co., Ltd. 2016
2016
1182021-T01-C

TOOLS AND MATERIALS REQUIRED
(Not supplied)
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254mm (10") adjustable wrench
305mm (12") pipe wrench
Metal file (file cut)
Tape measure
Tubing cutter
Level
Hacksaw
Putty knife
Screwdriver
Toilet gasket (wax seal)
Toilet installation flange
Toilet T-bolts (2), 8mm (5/6") diameter
Toilet supply shut-off valve
If the existing toilet does not have a shut-off valve
below the tank, install one before installing the new toilet.
* Flexible hose are recommended to connect the supply line
to the fill valve. If you use a rigid connection, take care not to
apply side forces to the bottom of the fill valve.
NOTICE:
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254mm
305mm
()
8mm T (2 )
*
-2-
Front of Bowl
Fig.#1
1
Unit: mm
:
Reference Value
Kohler reserves the right to change marked dimensions without prior notice.
736
736
391
229
212
388
217
352
779
105
305
170
Supply
Finished wall
·Carefully inspect the new fixture for any sign of
Damage.
For new construction, refer to the dimensions in
and for locating the shut-off valve.
The fill valve
nut has been factory-tightened to design specifications.
If re-tightening is required, wrench tighten 1/4 turn past
finger tight.
·
Fig. #1 Fig. #4
WARNING: Risk of external leakage.
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Fixture dimensions are nominal and conform to tolerances
established by ASME Standards (A112.19.2-2013).
The product complies with GB 6952-2015.
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·14
1/4
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ASME (A112.19.2-
2013)
GB 6952-2015
Of Outlet
C
L
1182021-T01-C

TO REMOVE EXISTING
TOILET
Turn off the water supply. Flush the
toilet, and use a sponge to remove the
remaining water from the tank and
bowl. Disconnect the supply shut-off
valve (if present), and remove the old
tank and bowl.
Remove old gasket from the floor and
closet flange with a putty knife.
Remove old T-bolts and discard them.
If a new toilet is not installed
immediately, temporarily stuff a rag in
the closet flange.
NOTICE:
()
T
8mm T
Install two new 8mm (5/16") diameter
T-bolts into the closet flange.
Do not use white cement or
high lime content cements to install
this toilet. The expansion of cement
due to a rise in temperature may make
the toilet crack or cause damage.
Kohler is not responsible for any
damage caused by installation with the
use of cement.
NOTICE:
TO INSTALL SUPPLY
SHUT-OFF VALVE
Install toilet supply shut-off valve so it
is 229mm above floorline and 105mm
to the left of the centerline of the closet
flange. Centerline of supply shut-off
outlet should extend 102mm from
finished wall. Install the supply shut-off
valve with outlet vertcial.
229mm
105mm
102mm
TO INSTALL NEW TOILET
Place new toilet upside down on
padding. Firmly place gasket on toilet
outlet.
Wax ring type toilet gasket
should not be installed at temperatures
less than 21 .
If you are using a toilet
gasket with an integral plastic sleeve,
make sure the gasket is positioned
with the sleeve facing away from the
toilet.
If you temporarily plugged the closet
flange with a rag, remove the rag at
this time and ensure that the drain pipe
is clear and free of debris.
NOTE 1:
NOTE 2:
1
21
2
Closet Flange
Fig.#2
2
Fig.#3
3
T-Bolts
TCloset Flange
Fig.#4
4
Fig.#5
5
Toilet Outlet
Toilet Gasket
305
229
105
Supply Shut-Off Valve
Closet Flange
Centerline
-3-
INSTALLATION
1182021-T01-C

Carefully align lower toilet over the closet flange and bolts.
Apply full body weight to toilet rim to set seal.
Do not lift or
rock toilet after placement; A new gasket must be
reapplied if you break the watertight seal.
CAUTION: Risk of external leakage.
Assemble bolt cap bases, washer, and
nuts on exposed T-bolts. Hand-tighten
nuts, then tighten additional 1/2-turn
with wrench.
Overtightening may cause
breakage or chipping.
If T-bolts extend more than 6mm (1/4")
from top of nut, cut off excess and file
the end. Wipe away any residue.
Install bolt caps.
CAUTION: Risk of personal
injury or product damage.
T
T 6mm
Fig.#6
6
Bolt Cap*
*
Nut
Washer
Bolt Cap Base*
*
T-Bolt
T
* Supplied with toilet
*
Fig.#7
7
-4-
TO CONNECT WATER
SUPPLY
* Flexible hose (not provided) are
recommended to connect the supply
line to the fill valve. If you use a rigid
connection(not provided), take care
not to apply side forces to the bottom
of the fill valve.
*()
()
Supply Shank*
*
Supply Shut-Off Valve
Fig.#8
8
Tank
Viewing The
Assembly From
Under The Tank
Tank
Gasket
Washer
Brass Nut
Tank
Tank Bolt
Gasket
Bowl
Bowl
INSTALL THE TANK
Carefully turn the tank upside down
onto a protected surface. Fit the rubber
gasket over the flush valve nut.
Carefully position the tank on the bowl
by centering the gasket on the bowl
inlet. Line up the tank and bowl bolt
holes.
Overtightening may
cause breakage or chipping of
the vitreous china.
Install the bolt gaskets onto the tank
bolts, and slide the tank bolts down
through the holes in the tank and bowl.
Assemble the washers and nuts to the
tank bolts. Securely tighten the nuts so
the tank is level.
Be sure the nuts are tight enough to
achieve a watertight seal.
CAUTION: Risk of product
damage.
1182021-T01-C

-5-
Turn shut-off valve on and check for
leaks. If connections are squarely
assembled, a slight retightening of the
nuts will stop any leaks.
If toilet is leaking in between the tank
and bowl, carefully retighten the tank
bolts evenly. Check all bowl and tank
connections for leaks for several days.
Install the toilet seat according to the
seat manufacturer's installation
instructions.
Fig.#9
9
FILL FLOAT WITH
BALLAST
Test flush the toilet.
Periodically check all connections for
leaks for several days following
installation.
Set the tank cover in place on the tank.
Fig.#10
10
OPEN
MINOR ADJUSTMENT OF
WATER LEVEL
Move the snap along "OPEN" direction.
To lower water level: Move water cup
down to a proper height and rotate
screw anticlockwise to achieve the
desired water level. (Refer to float
adjustment instructions.)
To elevate water level: Rotate screw
clockwise and raise float to the desired
water level. Elevate water cup to a
proper position as well. (Refer to float
adjustment instructions.)
Fig.#11a
11a
Fig.#11b
11b
Fig.#11c
11c
Screw
Snap
SCALE
5:1
OPEN
CLOSE
1182021-T01-C

-6-
SYMPTOMS PROBABLE CAUSES CORRECTIVE ACTION
TROUBLESHOOTING CHARTTROUBLESHOOTING CHART
1. Canister valve
turns on/off by itself
without toilet being
flushed.
2. valve
continues to run,
allowing water to
enter tank.
Canister
A. No slack in flapper chain assembly, holding
flapper off seat.
B. Flush valve flapper ball worn, dirty or misaligned
with flush alve seat; or seat corroded so flapper
will not seal.
C. Refill tube pushed too far down in overflow pipe.
A. valve seal may be cracked or split.
B. Tank water level set above overflow level.
C. Trip lever binding, holding flush ball open.
Canister
A. Adjust flapper chain assembly for proper slack.
B. Inspect, clean and, if necessary, replace flapper
ball and/or seat.
C. Attach refill tube to overflow pipe above the
water line.
A. Replace seal.
B. During fill cycle, hold float under water a few
seconds to allow it to fill with water ballast.
C. Turn trip lever nut clockwise to loosen until trip
lever no longer binds.
4. Long or noisy tank
fill cycle.
5. Poor flush.
6. Toilet overflows.
7. Toilet does not
activate.
A. Plugged valve inlet or supply line.
A. Water level is too low.
B. Trapway or rim holes are obstructed.
C. Soil pipe or vent is obstructed.
D. Supply shut-off valve not fully open.
E. Low water level in bowl due to refill tube being
plugged or out of over-flow tube.
A. Toilet trayway is obstructed.
B. Soil pipe or vent is obstructed.
A. Chain is not connected to lift rod or flush valve.
3. Incorrect water
level height.
A. Valve float cup does not contain enough water
to provide required ballast.
A. During fill cycle, hold float under water a few
seconds to allow it to fill with water ballast.
A. Perform Corrective Action 2.A
A. Adjust water level.
B. Unclog trapway; clean rim holes.
C. Clear obstruction from soil pipe or vent.
D. Open supply shut-off valve.
E. Clean or straighten refill tube; attach refill tube
to overflow tube.
tank
A. Use plunger to unclog.
B. Clear obstruction from soil pipe or vent pipe.
A. Reconnect the chain.
CLOSE
E G 2-4mm
Fasten the snap along "CLOSE"
direction.
Float adjustment instructions: Make
sure the height of surface E is 2-4mm
lower than surface G.
Fig.#11d
11d
Fig.#11e
11e
Screw
E
Float
Water Cup G
SCALE
5:1
OPEN
CLOSE
1182021-T01-C

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1.
/
A.
B.
C.
A.
B.
/
C.
2. A.
B.
C.
A.
B.
C.
3. A. A.
4.
5.
6.
7.
A.
A.
B.
C.
E.
D.
A.
B.
A.
A. 2A
A.
B.
C.
D.
E.
A.
B.
A.
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0C
o
CONSUMER RESPONSIBILITIES
If you live in a hard water area, make certain that the holes in
the toilet rim are kept clean to ensure proper bowl flushing.
Toilet bowl cleaners should be used at least once a week.
Use a long-handled brush to clean the rim holes, and to clean
as far into the trap as possible to prevent mineral deposits
from forming.
Most toilet bowl cleaners are not harmful to the vitreous china
surface of the toilet bowl. Please follow the bowl cleaner
manufacturer's instructions carefully.
Do not use abrasive cleaners or solvents.
Do not use in-tank cleaners. Products containing
chlorine (calcium hypochlorite) can seriously damage
fittings in the tank. This damage can cause leakage
and property damage.
Kohler Company shall not be responsible or liable for any
damage to these tank fittings caused by the use of cleaners
containing chlorine (calcium hypochlorite).
WARNING: Risk of property or product damage.
CAUTION: Do not use any cement while installing
the toilet.
WARNING: Risk of product damage.
CAUTION:
Heat expansion of the toilet may damage
the feet of the toilet. Kohler will not be responsible for
any damage because of using cement.
Do not throw into the toilet what is easy to block it,
such as newspaper, paper pilch, sanitary towel.
Do not bump the vitreous china with great force to
prevent it from damaging and leaking.
Do not use the product in the water below 0 C.
Please do not use hard materials (like
scouring pad) to clean product surface, especially the
product logo.
o
1182021-T01-C