KOMFI-RIDER Cruise User manual

MOBILITY SCOOTER USER
MANUAL

1
Congratulations on the purchase of your new Cruise Mobility Scooter! The advanced design of the
Cruise with its superb power and streamline design ensures many years of enhanced trouble-free
mobility. Correct use improves your mobility and quality of life.
Your safety is important to us.
Please read this owner’s manual before using the scooter. Improper use of the scooter could result in
harm, injury or traffic accidents. Correct use improves your mobility and quality of life.
This owner’s manual includes operation instructions for every aspect of the scooter.
CONTENTS
1.0 SAFETY GUIDELINES ................................................................................ 2
2.0 PRE RIDE SAFETY CHECK ...........................................................................3
3.0 SPECIFICATION.........................................................................................4
4.0 COMPONENTS OF THE SCOOTER ............................................................. 5
5.0 OPERATION –CONTROL PANEL ............................................................... 6-8
6.0 OPERATION –SCOOTER ASSEMBLY.......................................................... 8-12
7.0 OPERATION –SCOOTER DISASSEMBLY .................................................... 13-14
8.0 OPERATION –GETTING ON YOUR SCOOTER............................................. 14-15
9.0 OPERATION –OPERATING YOUR SCOOTER ............................................ 16-17
10.0 OPERATION –GETTING OFF YOUR SCOOTER............................................ 18
11.0 OPERATION –BATTERIES AND CHARGING ............................................... 18-20
12.0 EMI ......................................................................................................... 21
13.0 DAILY CHECKING ..................................................................................... 22
14.0 MAINTENCE ……………………………………………………………………………………………22
15.0 BASIC TROUBLESHOOTING ...................................................................... 23
16.0 FLASH CODES ………………………………………………………………………………………… 24
17.0 WARRANTY ………………………………………………………………………………………… 25-26

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1.0 SAFETY GUIDELINES
WARNING! An authorized Provider or qualified technician must perform the initial
setup of this scooter and must perform all of the procedures in this manual.
The symbols below are used throughout this owner's manual and on the scooter to identify warnings
and important information. It is very important for you to read them and understand them completely.
WARNING! Indicates a hazardous situation that could result in serious injury or death if
it is not avoided.
CAUTION! Indicates a hazardous situation that could result in minor or slight injury if it
is not avoided.
! IMPORTANT! Indicates a hazardous situation that could result in damage to property if it is
not avoided.
іUSEFUL TIP! Recommendations and information for efficient, trouble-free use.
Your scooter is a state-of-the-art life-enhancement device designed to increase mobility. We provide
an extensive variety of products to best fit the individual needs of the scooter user. Please be aware
that the final selection and purchasing decision regarding the type of scooter to be used is the
responsibility of the scooter user who is capable of making such a decision and his/her health care
professional (i.e., medical doctor, physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly
fitted the scooter to the user and has assisted the prescribing health care professional and/or the
authorized provider in the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the scooter user will need to
practice operating the scooter in the presence of a trained attendant. A trained attendant can be
defined as a family member or care professional specially trained in assisting a scooter user in various
daily living activities.
As you begin using your scooter during daily activities you will probably encounter situations in which
you will need some practice. Simply take your time and you will soon be in full and confident control as
you manoeuvre through doorways, on and off elevators, up and down ramps, and over moderate
terrain.
Additional general information can be found on the supplemental information sheets and booklets
included in your Owner’s Package. Please fully read and review the information, and keep it readily
available for future reference.
!
!
!

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2.0 PRE-RIDE SAFETY CHECK
Get to know the feel of your scooter and its capabilities. We recommend that you perform a safety
check before each use to make sure your scooter operates smoothly and safely.
Perform the following inspections prior to using your Travel Scooter:
■Check the condition of the tyres. Make sure they are not damaged or excessively worn.
■Check all electrical connections. Make sure they are tight and not corroded.
■Check all harness connections. Make sure they are secured properly.
■Check the battery condition meter to ensure the batteries are fully charged.
■Ensure the manual freewheel lever is in drive mode before sitting on the Travel Scooter.
If you discover a problem, contact your authorized Provider for assistance. Please refer to the Contact
Information insert in your Owner’s Package.
WARNING! Never exceed the maximum permissible load –see 3.0 Specifications and
never use the scooter to transport more than one person.
WARNING! Never drive the scooter under the influence of medication or alcohol.
WARNING! Never attempt to get onto or off your scooter without first removing the key
from the key switch. This will prevent the scooter from moving if accidental throttle control lever
contact is made.
WARNING! Never drive the scooter with tiller lock in the locked position.

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3.0 SPECIFICATION
Model Reference
Cruise
Speed (Max)
4 mph (6 km/h)
Travel Range (Max)*
16 mi. (26 km)*
Battery
2 x 12V 22Ah AGM
User Weight (Max)
26 st. (170kg)
Heaviest Part When Disassembled
18 kg
Total Weight W/O Batteries
45 kg
Total Weight With Batteries
63 kg
Overall Length
1200 mm (47 in.)
Overall Width
550 mm (21.5 in.)
Overall Height
940 mm (37 in.)
Climbing Gradient (Max)
12 Degrees
Turning Radius (Min)
1540 mm (60.5 in.)
Ground Clearance (Max Mid Frame)
90 mm (3.5 in.)
Seat Type
Deluxe
Seat Width
460 mm (18 in.)
Seat Height
440-500 mm
Front Tyre
230 mm (9 in.) Solid Puncture Proof & Pneumatic Air option
Rear Tyre
230 mm (9 in.) Solid Puncture Proof & Pneumatic Air option
Lights
Front LED
Basket
Black Plastic
Tiller Lock
Yes
Tiller Type
Delta Handle
Charger
2 Amp
Charging Type
Battery Box / Tiller
Motor
280W
Brake
Automatic Electromagnetic
REMARK: One Rehab reserves the right to modify the specification if necessary. The final specification is subject
to the individual scooter you purchase from your dealer.
*Subject to user weight and terrain

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4.0 COMPONENTS OF THE SCOOTER
1.
Control Panel
13.
Seat Post Retaining Screw
2.
Seat Arm Pad
14.
Freewheel Lever
3.
Seat
15.
Splitting Lever
4.
Basket
16.
Anti-Tip Wheel
5.
LED Light
17.
Rear Wheel
6.
Tiller Adjuster Knob
18.
Battery Indicator/Gauge
7.
Tiler Lock
19.
Speed Adjustment Dial
8.
Front Wheel
20.
Key Switch
9.
Seat Post
21.
Tiller Handle
10.
Charger Socket –Battery Box
22.
Horn Button
11.
Battery Box
23.
Throttle Lever Forward/Back
12.
Arm Rest Retaining Screw
24.
Charger Socket - Tiller
25.
Light Switch
Your scooter is equipped with a number of elements and parts. You should know these before using
the scooter. Designs and specifications may change without prior notice.

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5.0 CONTROL PANEL
18.
Battery Indicator/Gauge
19.
Speed Adjustment Dial
20.
Key Switch
21.
Tiller Handle
22.
Horn Button
23.
Throttle Lever Forward/Back
24.
Charger Socket –Tiller
25.
Light Switch
5.1 Battery Indicator/Gauge: (18)
Indicates the voltage of the batteries:
Green –batteries are fully charged.
Yellow –batteries are half full.
Red –batteries need charging.
Beeping sound continuing –batteries are out of charge. Please re charge batteries.
5.2 Speed Adjustment Dial: (19)
This dial allows you to preselect and limit your Scooter’s top speed in the range of 0mph –4mph:
The image of the snail represents the slowest speed setting.
The image of the hare represents the fastest speed setting.
5.3 Key Switch: (20)
This turns the power on and off your scooter.
Insert the key into the key switch.
Turn the key clockwise to turn on your scooters power. The battery indicator will light up to
indicate that the power is on.
Turn the key anti-clockwise to turn off your scooter’s power. The battery indicator light will turn
off to indicate the power is off.
5.4 Horn Button: (22)
This button activates a warning horn. Your scooter must be turned on for the horn
to be operational. Do not hesitate to use the warning horn when doing so may prevent an accident or
injury.

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5.5 Throttle Control Lever –Forward/Back: (23)
This lever allows you to control the forward speed and the reverse speed of your scooter up to the
maximum speed you pre-set with the speed adjustment dial.
Place your right hand on the right hand tiller handle and your left hand on the left hand tiller
handle.
To move forward, use either of the following:
Use your left thumb to push the left side of the throttle control lever.
Use your right hand fingers to pull back on the right side of the throttle control lever.
To move backward, use either of the following:
Use your right thumb to push the right side of the throttle control lever.
Use your left hand fingers to pull back on the left side of the throttle control lever.
Release the lever and allow your scooter to come to a complete stop before pushing the other side of
the lever to move in reverse. When the scooter is moving in reverse, the reverse beeper will sound.
When the throttle is completely released, it automatically returns to the centre “stop” position and
engages your scooter’s brakes.
5.6 Charger Socket –Tiller: (24)
The Tiller Charger Socket allow the batteries to be charged without having to bend down and charge
from the battery box charging socket –see ‘11.0 Batteries and Charging’ for further information.
WARNING! Chargers are selected precisely for particular applications and are especially
matched to the type, size, and chemical formulation of specific batteries. For the safest and most
efficient charging of your scooter’s batteries, we recommend use of the charger supplied as original
equipment with your product only. Any charging method resulting in batteries being charged
individually is especially prohibited.
WARNING! Do not attempt to disassemble the battery from the battery pack or refit the
battery.
WARNING! If your battery charger has not been tested and approved for outdoor use,
then do not expose it to adverse or extreme weather conditions. If the battery charger is exposed to
adverse or extreme weather conditions, then it must be allowed to adjust to the difference in
environmental conditions before use indoors. Refer to the manual supplied with the battery charger
for more information.

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5.7 Light Switch: (25)
The light switch turns the front LED light on and off.
і USEFUL TIP! There is also a switch on the back of the light so check that this is on if the light is not
working.
6.0 ASSEMBLY OF YOUR SCOOTER
The scooter assembles from five main pieces: the basket, front section, rear section, seat and battery
box as shown below:
1.
Front Section
2.
Rear Section
3.
Battery Box
4.
Seat
5.
Basket
When disassembling or assembling your scooter, always make sure you have sufficient room to
move the parts around. You may need assistance to lift some of the scooter components.
See “Specifications” for individual component weights.
No tools are required to disassemble or assemble your scooter. Always disassemble or assemble
your scooter on a level, dry surface with sufficient space for you to work and move around your
scooter. Keep in mind that the disassembled sections of the scooter take up more floor space
than the assembled scooter.
CAUTION! Lifting weight beyond your physical capability may result in personal injury.
Ask for assistance when necessary while disassembling or assembling your scooter.

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6.1 TILLER ADJUSTMENT KNOB
Loosen the tiller adjustment knob by tuning anti-clockwise - see below.
Raise the tiller to the required position.
Fully tighten the adjustment knob by turning clockwise making sure the tiller is securely
positioned with the teeth fully engaged together.
WARNING! Never operate the scooter unless the tiller is raised, the teeth are fully
engaged and the tiller adjustment bolt fully tightened and securely positioned.
6.2 TILLER LOCK
The scooter has been provided with a tiller lock which makes transporting and carrying the
scooter easier. It is only to be used when the scooter is dismantled, either for transportation or
storage.
To unlock - fully press the tiller lock button down then quickly release your finger. The button will
spring up to the unlocked position. The tiller will now move sideways.
To lock –set the wheels to be directly facing forward, press the tiller lock button down firmly and
release your finger. The button will stay down in the locked position.
WARNING! Never drive the scooter with tiller lock in the locked position.
Tiller Lock in un-locked position:
Tiller Lock in locked position:

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6.3 CONNECTING FRONT & REAR SECTIONS
Connect the front and rear sections by aligning them and gently lifting the front section onto the
two hooks of the rear section. (See Fig 6.3.1) Make sure the rear section is tipping back to allow
the front section to lower into the correct position.
Make sure the front and rear sections are securely and correctly connected. (See Fig 6.3.2)
CAUTION! When assembling the front and rear sections together keep fingers well clear of
‘pinch points’.
Fig 6.3.1 Fig 6.3.2
6.4 SEAT POST
Adjust seat post to your require height by using the seat post pin provided. Then securely tighten
seat post retaining screw. (See Fig 6.4.1)
Fig 6.4.1

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6.5 FITTING BATTERY BOX AND BASKET
Carefully lower the battery box into position on the scooter making sure the box is securely and
fully connected to the battery connector. (See Fig 6.5.1)
Place basket onto bracket and make sure it is securely fixed. (See Fig 6.5.2)
Fig 6.5.1 Fig 6.5.2
6.6 FITTING SEAT
Stand behind the scooter and with both hands lower the seat onto the seat post making sure the
seat is straight above the seat post. If the seat is not straight on the seat post you will not be
able to fully lock the seat. Make sure seat has fully locked onto seat post.
Fix arm rests and adjust to the required width, then tighten arm rest retaining screws securely.
(See Fig 6.6.1)
Fig 6.6.1
CAUTION! Make sure the seat is fully locked onto the seat post before sitting.

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6.7 FREEWHEEL LEVER
The Freewheel lever on the scooter is located on the rear section of the scooter. Before driving
the scooter needs to be put into the drive position. The two positions are:
1.Drive position -is indicated by ‘Closed’ - pull the lever backwards for this position. (Fig 6.7.1)
2.Freewheel position - is indicated by ‘Open’ – push the lever forwards for this position. (Fig 6.7.2)
Fig 6.7.1 Drive Mode (Closed) Fig 6.7.2 Freewheel Mode (Open)
WARNING! Before placing your scooter into or taking it out of freewheel mode, remove
the key from the key switch. Never sit on the scooter when it is in freewheel mode. Never put your
scooter in freewheel mode on any incline.
WARNING! When your scooter is in freewheel mode, the braking system is disengaged.
WARNING! Disengage the drive motors only on a level surface.
WARNING! Ensure the key is removed from the key switch.
WARNING! Stand to the side of the scooter to engage or disengage freewheel mode. Never
sit on a scooter to do this.
WARNING! After you have finished pushing your scooter, always return it to the drive
mode to lock the brakes.

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7.0 DISASSEMBLY OF YOUR SCOOTER
The scooter disassembles into five main pieces: the basket, front section, rear section, seat and battery
box as shown below:
1.
Front Section
2.
Rear Section
3.
Battery Box
4.
Seat
5.
Basket
When disassembling or assembling your scooter, always make sure you have sufficient room to
move the parts around. You may need assistance to lift some of the scooter components.
See “Specifications” for individual component weights.
No tools are required to disassemble or assemble your scooter. Always disassemble or assemble
your scooter on a level, dry surface with sufficient space for you to work and move around your
scooter. Keep in mind that the disassembled sections of the scooter take up more floor space
than the assembled scooter.
CAUTION! Lifting weight beyond your physical capability may result in personal injury.
Ask for assistance when necessary while disassembling or assembling your scooter.
7.1 REMOVE THE SEAT - Stand behind the scooter and fold the seat back down, then with both
hands lift seat directly upwards.
7.2 REMOVE THE BATTERY BOX - Grip the battery box handle firmly and lift directly upwards and
off the scooter.
7.3 REMOVE THE BASKET –Stand in front of the scooter and lift basket directly upwards off the
basket bracket.
7.4 FOLD DOWN THE TILER
Loosen the tiller adjustment knob by tuning anti-clockwise.
Carefully lower the tiller.
With the tiller in its lowered position, tighten the adjustment knob by turning clockwise making
sure the tiller is securely positioned –see Assembly 6.1
Lock the tiller lock –see Assembly 6.2

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7.5 DISCONNECTING FRONT & REAR SECTIONS
Push down the splitter lever and at the same time grip the seat post and lift upwards lifting the
front section off the rear section hooks (Fig 7.5.1), disconnecting the front section from the rear
(Fig 7.5.2).
Fig 7.5.1 Fig 7.5.2
8.0 BEFORE GETTING ON TO YOUR SCOOTER
Keep your batteries fully charged and avoid deeply discharging your batteries.
Never leave the manual freewheel lever in the forward position unless you are manually pushing
your scooter.
WARNING! Never attempt to get onto or off of your scooter without first removing the
key from the key switch. This will prevent the scooter from moving if accidental throttle control lever
contact is made.
WARNING! Never sit on the scooter when it is in freewheel mode.
WARNING! Never exceed the maximum permissible load –see 3.0 Specifications and
never use the scooter to transport more than one person.
WARNING! Never drive the scooter under the influence of medication or alcohol.
WARNING! Never drive the scooter with tiller lock in the locked position.

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8.1 GETTING ONTO YOUR SCOOTER
1. Make certain that the key is removed from the key switch.
2. Make sure the tiller is in the un-locked position.
3. Stand at the side of your scooter.
4. Disengage the seat rotation lever and rotate the seat until it is facing you.
5. Make certain that the seat is secured into position.
6. Position yourself comfortably and securely in the seat.
7. Disengage the seat rotation lever and rotate the seat until you are facing forward.
8. Make certain that the seat is secured into position.
9. Make certain that your feet are safely on the floorboard.
WARNING! The following can adversely affect steering and stability while operating your
scooter:
■Holding onto or attaching a leash to walk your pet.
■Carrying passengers (including pets).
■Hanging any article from the tiller.
■Towing or being pushed by another motorized vehicle.
! IMPORTANT! Keep both hands on the tiller and your feet on the floorboard at all times
while operating your scooter. This driving position gives you the most control over your vehicle.

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9.0 OPERATING YOUR SCOOTER
9.1 STARTING
Make sure you are seated safely and properly on your scooter.
Turn the speed adjustment dial fully anti-clockwise to the slowest setting.
Insert the key into the key switch.
Turn the key clockwise to the ‘’On’’ position.
Place your hands on the handgrips:
oPull on the left hand grip to steer your scooter to the left.
oPull on the right hand grip to steer your scooter to the right.
Move the tiller to the centre position to drive straight ahead.
Slowly engage the throttle control lever to gently accelerate your scooter forwards by either:
oUse your left thumb to push the left side of the throttle control lever forward.
oUse your right hand fingers to pull back on the right side of the throttle control lever.
To stop release the throttle control lever to allow your scooter to stop gradually. The electronic
brakes will automatically engage when your scooter comes to a stop.
9.2 STEERING
Place both hands on the handgrips of the tiller, turn the tiller to the right to travel right –never
turn at high speeds as this will result in loss of control.
Turn the tiller to the left to turn left –never turn at high speeds as this will result in loss of
control.
Make sure to maintain sufficient clearance when turning your scooter so that the rear wheels will
be clear of any obstacles.
Show even greater caution when steering in reverse.
WARNING! Turning your scooter too sharply at high speed will cause loss of control and
balance and will result in the scooter tipping over resulting in serious injury of death.
9.3 DRIVING ON INCLINES, HILLS, SLOPES AND RAMPS
When driving your scooter, never descend or climb a gradient which is greater than
recommended –see 3.0 Specifications. Failure to do so could result in serious injury or death.
When driving up a ramp, curb or incline - lean forward to move the centre of gravity of the
scooter forward for maximum stability and safety.
Drive with extreme caution when attempting to drive up or down any incline, access ramp etc,
always drive at a slow speed.
Always drive straight up or straight down an incline, ramp, slope etc.
Never drive across (traverse) an incline, ramp etc, in any direction –Driving across an incline,
ramp etc could result in turning the scooter over resulting in serious injury or death.
Try to keep your scooter moving when climbing or descending an incline. If you have to stop,
restart and accelerate slowly and carefully.

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WARNING! Never descend or climb a gradient which is greater than the recommended
maximum see 3.0 Specifications°.
WARNING! Never drive across (traverse) an incline, ramp etc, in any direction.
WARNINIG! The anti-tip wheels are only effective on firm ground. They will sink into soft
ground such as grass, snow or mud if the scooter rests on them. They will lose their effect and the
scooter can tip over.
WARNING! While you are driving down a slope, if your scooter starts to move faster than
you feel safe, release the throttle control lever slowly. It will allow your scooter to decelerate and
slow down.
9.4 DROP CURBS
Always be cautious when descending a drop curb.
Approach the curb so that both back wheels of your scooter go over the curb at the same time.
Never go down curbs by traversing them. Doing this will cause the scooter to tip over resulting in
serious injury or death.
Drive down curbs slowly to avoid jarring bumps.
9.5 GRASS AND GRAVEL
Your scooter performs well on short firm grass and hills but you must follow the operational
parameters presented in this manual. If you are unsure about any situation, avoid it.
Avoid driving in long grass, this will result in grass wrapping around you scooters axle and
potential damage to the scooter.
Avoid driving on loose gravel, this will result in loss of control of the scooter.
WARNINIG! The anti-tip wheels are only effective on firm ground. They will sink into soft
ground such as grass, snow or mud if the scooter rests on them. They will lose their effect and the
scooter can tip over.

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10.0 GETTING OFF YOUR SCOOTER
1. Bring your scooter to a complete stop.
2. Remove the key from the key switch.
3. Disengage the seat rotation lever and rotate the seat until you are facing toward the side of your
scooter.
4. Make certain that the seat is secured into position.
5. Carefully and safely get out of the seat and stand to the side of your scooter.
6. You can leave the seat facing to the side to facilitate boarding your scooter next time.
WARNING! Never attempt to get onto or off of your scooter without first removing the
key from the key switch. This will prevent the scooter from moving if accidental throttle control lever
contact is made.
11.0 BATTERIES AND CHARGING
11.1 GENERAL INFORMATON & INSTRUCTIONS ON CHARGING
Your Scooter requires 2 x lead acid batteries that are sealed and maintenance free. They are recharged
by the supplied off-board charging system.
Fully charge your travel scooter’s batteries for at least 10 to 12 hours prior to using it for the
first time. New batteries will be at their full capacity after having run through approx. 10-20
charging cycles (break-in period). This break-in period is necessary to fully activate the
battery for maximum performance and longevity.
Keep the batteries fully charged to keep your scooter running smoothly. Charge the
batteries daily after every discharge even after partly discharge. Depending on the level of
discharge, it can take up to 12 hours until the batteries are fully charged again.
If the battery indicator has reached the red LED range, charge the batteries for 16 hours
minimum, ignoring the charge complete display!
Even if the scooter is unused for long period of time, the batteries should have a 24 hour
charge once a week to make sure that both batteries are fully charged.
Do not cycle your batteries at a low state of charge without regularly recharging them fully.
Do not charge your batteries under extreme temperatures. High temperatures above 30°C
are not recommended for charging as well as low temperatures below 10°C.
You cannot overcharge the batteries when using the charger supplied with your vehicle, or a
charger that has been approved by One Rehab.
Protect your charger from sources of heat such as heaters and direct sunlight. It the battery
charger overheats, charging current will be reduced and the charging process delayed.

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11.2 CHARGING YOUR BATTERIES
Make sure you read and understand the battery chargers user manual, if supplied, as well as the
safety notes on the charger.
Turn off the scooter power and remove the key
Decide on which charging socket to use - You have a choice of two charging sockets:
oBattery Box Socket (allows you to charge batteries ‘off board’ e.g. in your house)
(Fig 11.2.2)
oTiller Charging Socket (saves you having to bend down to plug in charger) (Fig 11.2.3)
Slide away the cover of the charger outlet point either positioned on the front of the battery box
(Fig 11.2.2) or the Tiller Charing Socket (Fig 11.2.3).
(Fig 11.2.2) (Fig 11.2.3)
Put the charger plug into the outlet point
Do not switch on the battery charger until all the plugs are in position
The LED light on the battery charger will show amber while charging
The LED light on the battery charger will show green when batteries are fully charged
Turn off the mains power to the charger before removing the charger plug from charging outlet
WARNING! Risk of explosion and electric shock if batteries are charged when
incorrectly wired. Never attempt to open or disassemble the battery box. If the batteries do not
appear to be working correctly, contact your authorized provider.
WARNING! Risk of explosion and destruction of batteries if the wrong battery charger
is used. Only every use the battery charger supplied with your vehicle, or a charger that has been
approved by One Rehab. Never charge 22 Ah batteries with a 5 Ah battery charger. Always use a 2
Ah battery charger.
WARNING! Never attempt to open or disassemble the charger. If the battery charger
does not appear to be working correctly, contact your authorized provider.