Konica Minolta bizhub C20/C20X User manual

bizhub C20
Facsimile User’s
Guide
A0FD-9570-00A

Thank You
Thank you for purchasing a bizhub C20. You have made an excellent choice.
This User’s Guide describes operating procedures and precautions for the
use of the Fax functions. Be sure to read this User’s Guide before starting
any machine operations.
In order to ensure correct use of the Fax functions, read this User’s Guide,
and then store it where it can immediately be referred to when necessary.
Trademarks
KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or regis-
tered trademarks of KONICA MINOLTA HOLDINGS, INC.
bizhub and PageScope are trademarks or registered trademarks of
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
All other trademarks and registered trademarks are the property of their
respective owners.
Copyright Notice
Copyright © 2008 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.,
Marunouchi Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-
0005, Japan. All Rights Reserved. This document may not be copied, in
whole or part, nor transferred to any other media or language, without written
permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
Manual Notice
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to
make changes to this guide and to the equipment described herein without
notice. Considerable effort has been made to ensure that this guide is free of
inaccuracies and omissions. However, KONICA MINOLTA BUSINESS
TECHNOLOGIES, INC. makes no warranty of any kind including, but not lim-
ited to, any implied warranties of merchantability and fitness for a particular
purpose with regard to this guide. KONICA MINOLTA BUSINESS
TECHNOLOGIES, INC. assumes no responsibility for, or liability for, errors
contained in this guide or for incidental, special, or consequential damages
arising out of the furnishing of this guide, or the use of this guide in operating
the equipment, or in connection with the performance of the equipment when
so operated.

Contents
Contents i
1 Introduction ....................................................................................................... 1
Machine Parts 2
Front View 2
Rear View 2
2 Control Panel and Configuration Menu .......................................................... 3
About the Control Panel 4
Fax Mode Screen 7
Main Screen 7
Entering Fax Mode 10
Symbol list 10
Configuration Menu Overview 11
Utility Menu 21
MACHINE SETTING 21
ADMIN. MANAGEMENT 23
DIAL REGISTER 27
FAX TX OPERATION 28
FAX RX OPERATION 30
REPORTING 33
Specifying Settings in Utility Menu 34

Contentsii
General Procedure for Specifying Settings in Utility Menu 34
Memory Reception 34
Setting Up the Memory RX Mode 35
Turning Off the Memory RX Mode 36
Specifying Forwarding Settings 36
3 Sending Faxes ................................................................................................ 37
Basic Fax Operation 38
Sending a Fax Using the ADF 38
Sending a Fax Using the Original Glass 40
Adjusting the Image Quality 42
Adjusting the Resolution 42
Adjusting the Scan Density 43
Specifying a Recipient 43
Directly Entering a Fax Number 44
Using the Favorite List 44
Using the Speed Dial Function 45
Using the List Function of the Phone Book 45
Using the Search Function of the Phone Book 46
Using the Redial Function 47
Specifying Multiple Recipients 47
Sending a Fax to Multiple Recipients (Broadcast Transmission) 47
Sending a Fax to Multiple Recipients (Group Dial) 49
Sending a Fax at a Specified Time (Timer Transmission) 50
Sending a Batch Transmission 51
Memory Transmission and Direct Transmission 52
Memory Transmission 52
Direct Transmission 52
Changing the Transmission Method 52
Sending a Duplex (Double-Sided) Document Transmission 53
Sending a Fax Manually 54
Sending a Fax Manually After Using the Telephone 54
Sending a Fax Manually Using the On Hook Key 55
Sending a Fax to a Combination of Fax Numbers (Chain Dial) 56
Cancelling a Queued Transmission 57
About the Fax Header 58
4 Faxing From a Computer (PC-FAX) .............................................................. 59
Sending a Fax Directly From a Computer (PC-FAX) 60
PC-FAX Settings 60
Common Buttons 60
Settings Tab 60
Sender Information Tab 60
Address Book Tab 61
Displaying PC-FAX Settings 61
Windows Vista 61

iii
Windows XP Home Edition 61
Windows XP Professional/Server 2003 61
Windows 2000 61
Basic PC-FAX Transmissions 62
Uninstalling the FAX Driver (for Windows) 63
Windows Vista/XP/Server 2003 63
Windows 2000 63
5 Receiving Faxes .............................................................................................. 65
Receiving Faxes Automatically 66
Receiving Faxes Manually 66
Forwarding Received Faxes 67
Printing Received Faxes 67
What Is the Guaranteed Imageable (Printable) Area? 67
Adding the Sender’s Information When Printing Faxes 68
Method of printing during reception 69
REDUCTION RX: ON 69
REDUCTION RX: OFF 71
REDUCTION RX: CUT 72
6 Registering Recipients ................................................................................... 75
About the Dial Register Function 76
Favorite List 76
Registering Destinations in the Favorite List 76
Deleting Destinations from the Favorite List 77
Speed Dialing 78
Registering a Speed Dial Destination 78
Changing/Deleting Speed Dial Information 79
Group Dialing 80
Registering a Group Dial Destination 80
Changing/Deleting Group Dial Information 82
7 Confirmation Mode ......................................................................................... 83
About the Machine’s Counters 84
Checking the Counter for Fax Printing 84
Checking the Counter for Total Scans 84
Checking the Transmission/Reception Result From the Message Window 84
About the Reports and Lists 85
Printing the Reports and Lists 85
TX RESULT REPORT 85
RX RESULT REPORT 86
ACTIVITY REPORT 86
MEMORY DATA LIST 86
MEMORY IMAGE PRINT 87
FAVORITE LIST 87
SPEED DIAL LIST 87

Contentsiv
GROUP DIAL LIST 87
8 Troubleshooting ............................................................................................. 89
Problems When Sending Faxes 90
Problems When Receiving Faxes 91
Other Problems 92
Error Messages on the Message Window 93
9 Appendix ......................................................................................................... 95
Technical Specifications 96
Entering Text 97
Key Operation 97
Entering Fax Numbers 97
Entering Names 98
Entering Email Addresses 98
Changing Input Mode 99
Inputting Example 99
Correcting Text And Input Precautions 100
Index 101

Introduction

Machine Parts2
Machine Parts
The parts of the machine referred to throughout this manual are illustrated
below. Please take some time to become familiar with them.
Front View
1–Automatic document feeder
(ADF)
1-a–Document guide
1-b–Document feed tray
1-c–Document output tray
1-d–Document stopper
2–Tray 1 (Manual feed tray)
3–Tray 2
4–Control panel
5–Output tray
6–Original glass
" The ADF may appear as
“document cover” in some
status and error messages.
" Lower the document stopper
when scanning Legal-size
paper with the ADF.
Rear View
1–TEL (telephone) jack
2–LINE (telephone line) jack
3-10Base-T/100Base-TX/
1000Base-T (IEEE 802.3) Ethernet
interface port
4–USB port
5–Power connector
6–Power switch
4
5
1-b
1-c
1-a
3 2
1-d
6
1
2
3
4
5
6

Control Panel and
Configuration
Menu

About the Control Panel4
About the Control Panel
No. Part Name Description
1Addressbook
key
Displays the information registered in the favor-
ite list, speed dial destinations and group dial
destinations.
For detail on the favorite list, refer to “Using the
Favorite List” on page 44. For detail on the
speed dial destinations, refer to “Using the
Speed Dial Function” on page 45. For detail on
the group dial destinations, refer to “Sending a
Fax to Multiple Recipients (Group Dial)” on
page 49.
2Auto RX indica-
tor
Lights up when the automatic receiving function
is selected.
For details, refer to “Receiving Faxes Automati-
cally” on page 66.
3Redial/Pause
key
Recalls the last number dialed.
Inserts a pause when a number is dialed.
For details, refer to “Using the Redial Function”
on page 47.
4On hook key Sends and receives transmissions with the
receiver on the hook.
For details, refer to “Sending a Fax Manually
Using the On Hook Key” on page 55 or “Receiv-
ing Faxes Manually” on page 66.
257 11121314
10 15 16 1817
68 9
43
1 7