Konica Minolta PagePro 1390 MF User manual

PagePro™1390 MF
Warranty Exchange
Guide
1760580-001A

Trademarks
KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered
trademarks of KONICA MINOLTA HOLDINGS, INC.
PagePro is a trademark or registered trademark of KONICA MINOLTA BUSINESS
TECHNOLOGIES, INC. All other trademarks are the property of their respective
owners.
Copyright Notice
Copyright © 2006 KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC., One
Magnum Pass, Mobile, AL 36618, USA. All Rights Reserved. This document may not
be copied, in whole or part, nor transferred to any other media or language, without
written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
Manual Notice
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make
changes to this manual and to the equipment described herein without notice.
Considerable effort has been made to ensure that this manual is free of inaccuracies
and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
makes no warranty of any kind including, but not limited to, any implied warranties of
merchantability and fitness for a particular purpose with regard to this manual.
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for,
or liability for, errors contained in this manual or for incidental, special, or
consequential damages arising out of the furnishing of this manual, or the use of this
manual in operating the equipment, or in connection with the performance of the
equipment when so operated.

Introduction 1
Introduction
Thank you for contacting a technical support representative to obtain
information about returning your PagePro 1390 MF for warranty exchange.
Follow these instructions very carefully.
If you need additional assistance, refer to the General Information Guide
(included with the original all-in-one) or printer.konicaminolta.com for world-
wide sources of service and support.
Attention
Failure to follow these instructions could result in voiding your
warranty.
Exchange Procedure
Each of these steps is explained in detail in this guide.
1Unpack the exchange all-in-one, and unlock the scan-
ning unit.
See page 2.
2Prepare the original all-in-one—turn it off, disconnect
the USB cable, unplug the power cord, disconnect the
telephone line(s) and ADF cable, remove the output
tray, remove the media and media tray, and then
remove the input tray and media stopper from the auto-
matic document feeder (ADF).
See page 3.
3Move the imaging cartridge from the original all-in-one
to the exchange all-in-one.
See page 6.
4Finish setting up the exchange all-in-one—attach the
input tray and media stopper to the ADF, attach the
media tray and fill it with paper, attach the output tray,
connect the ADF and USB cables, connect the tele-
phone line(s), plug in the power cord and USB cable,
and turn on the all-in-one.
See page 7.
5Lock the scanning unit, repack the original all-in-one,
and then call the shipper for pickup.
See page 12.

Unpack the Exchange All-in-One2
Unpack the Exchange All-in-One
Attention
Use caution when unpacking the exchange all-in-one, so the packaging
(including the tape) can be used to repack the all-in-one to be returned.
Exchange
1Unpack the exchange all-in-one.
Exchange
2Remove the tape and packing materials from the exchange
all-in-one.
A B
C

Prepare the Original All-in-One 3
Prepare the Original All-in-One
Exchange
3Unlock the scanner on the
exchange all-in-one.
Original
1Turn off the original all-in-one.

Prepare the Original All-in-One4
Original
2Disconnect the USB cable, unplug the power cord, and then dis-
connect the telephone lines and the ADF cable from the original
all-in-one.
A
D
B
C

Prepare the Original All-in-One 5
Original
3Remove the output tray from the
original all-in-one.
Original
4Remove the media from the original all-in-one, and then remove
the media tray.
A
D
B
C

Move the Imaging Cartridge6
Move the Imaging Cartridge
Original
5Fold down and remove the
ADF input tray from the origi-
nal all-in-one, and then remove
the media stopper from the
ADF cover.
Original
1Remove the imaging cartridge (which includes both the toner
cartridge and the drum cartridge) from the original all-in-one.
A B
C

Finish Setting Up the Exchange All-in-One 7
Finish Setting Up the Exchange All-in-One
Exchange
2Insert the imaging cartridge in the exchange all-in-one.
Exchange
1Attach and fold up the ADF input
tray on the exchange all-in-one,
and then attach the media stop-
per on the ADF cover.
" You removed these items
from the original all-in-one
on page 6.
A B
C

Finish Setting Up the Exchange All-in-One8
Exchange
2Attach the media tray to the exchange all-in-one, and then fill it
with paper.
" You removed these items from the original all-in-one on
page 5.
A B
C D
E

Finish Setting Up the Exchange All-in-One 9
Exchange
3Attach the media output tray on
the exchange all-in-one.
" You removed this from the
original all-in-one on page5.

Finish Setting Up the Exchange All-in-One10
Exchange
4Connect the ADF cable, USB cable, and telephone line(s) and
then plug in the exchange all-in-one.
" You disconnected these items from the original all-in-one on
page 4.
A B
C D

Finish Setting Up the Exchange All-in-One 11
Exchange
5Turn on the exchange
all-in-one.

Repack the Original All-in-One12
Repack the Original All-in-One
Original
1Lock the scanning unit on
the original all-in-one.
Original
2Replace the tape and packing materials on the original all-in-one.
A B
C

Repack the Original All-in-One 13
Original
3Repack the original all-in-one
in the carton in which the
exchange all-in-one was
shipped.
Original
4Securely tape the top flaps of the shipping carton closed.
Original
5In the Americas, clearly write the RMA (Return Merchandise
Authorization) number you received from your customer support
representative on the outside of the carton.
" If the RMA number is not prominently visible on the outside
of the return carton, KONICA MINOLTA will not accept
receipt.
Original
6Call the shipper for pickup.
" Use the telephone number listed on the shipping label pro-
vided with the exchange all-in-one.