Konica Minolta bizhub 25 User manual

Introduction
Thank you for choosing the bizhub 25.
This User’s Guide describes the functions, operating procedures, and precautions for the
bizhub 25.
Before using this machine, be sure to read the User’s Guide thoroughly in order to ensure
that you use the machine efficiently. After you have gone through the manual, keep it
handy at all times.

ii Regulatory information
Regulatory information
Customer information
United States of America
The bizhub 25 hereafter referred to as “product”, complies with Part 68 of the FCC
rules and the requirements adopted by the ACTA. On the rear panel of the product
is a label that contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If required, this number must be provided to the telephone
company.
The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not ringing
in response to an incoming call. In most, but not all areas, the sum of RENs should not
exceed five (5.0). To be certain of the number of devices that may be connected to a line,
as determined by the total RENs, contact the local telephone company. The REN for this
product is part of the product identifier that has the format US:AAAEQ##TXXXX. The
digits represented by ## are the REN without a decimal point (e.g., 23 is a REN of 2.3).
The product is designed for use on standard-device telephone lines. The product connects
to the telephone line with a standard line called the USOC RJ-11C.
Any plug and jack used to connect the product to the wiring and telephone network of the
premises must comply with the applicable Part 68 of the FCC rules and the requirements
adopted by the ACTA. A compliant telephone cord and modular plug is provided with
this product. It is designed to be connected to a compatible modular jack that is also
compliant. See installation instructions for details.
If the product causes harm to the telephone network, the telephone company will notify
you in advance that temporary discontinuance of service may be required. If advance
notice isn’t practical, the telephone company will notify you as soon as possible and may
advise you of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the operation of the product. If this happens, the telephone
company will provide advance notice in order for you to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with the product, see operating instructions for details. For
further repair or warranty information, please contact our Customer Service. If the
product is causing harm to the telephone network, the telephone company may request
that you disconnect the product until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line,
ensure the installation of the product does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone company or a
qualified installer.
The product is hearing aid compatible.
When programming emergency numbers and/or making test calls to emergency numbers:
1) Remain on the line and briefly explain to the dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such as early morning or late evenings.

1
Regulatory information iii
To protect the product against power surges, we recommend the use of a power protection
device (Surge arrestor).
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a
computer or other electronic device, including FAX machines, to send any message unless
such message clearly contains in a margin at the top or bottom of each transmitted page
or on the first page of the transmission, the date and time it is sent and an identification
of the receiving business or other entity, or other individual sending the message and the
telephone number of the sending machine or such business, other entity, or individual.
(The telephone number provided may not be a 900 number or any other number for which
charges exceed local or long-distance transmission charges.)
For instructions on programming this information into the product, see “Initial Setup (User
Install)” on pages 3-2 to 3-17 of the Scanner and Fax Guide.
FCC Part 15
This product equipment has been tested and found to comply with the limits for a Class A
digital devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated
in a commercial environment. The product equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful radio interference, in which
case the user will be required to correct the interference at their own expense.
Canada
NOTICE:
This product equipment meets the applicable Industry Canada Terminal Equipment
Technical Specifications.
NOTICE:
The Ringer Equivalence Number (REN) for this terminal equipment is 0.9. The REN
assigned to each terminal equipment provides an indication of the maximum number
of terminals allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that
the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.
Canadian ICES-003
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
ENERGY STAR®
As an ENERGY STAR
®
partner, Konica Minolta has determined
that this product meets the ENERGY STAR
®
guidelines for energy
efficiency.
What is an ENERGY STAR
®
program?
The international ENERGY STAR
®
program is the international
program to promote energy efficient consumer products. This program
aims the reduction of power consumption of office equipment, of which
power are often turned ON for a long time, from the energy saving
view that “efficiently use the energy when needed”. It adopts the
voluntary system a manufacturer can join by its independent decision.

iv Regulatory information
Trademarks
KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered
trademarks of KONICA MINOLTA HOLDINGS, INC.
bizhub and PageScope are trademarks or registered trademarks of KONICA MINOLTA
BUSINESS TECHNOLOGIES, INC.
Microsoft
®
, the Windows logo, Windows
®
, Windows NT
®
, Windows Server
®
, Windows
Vista
®
, Internet Explorer
®
are registered trademarks of the Microsoft Corporation in the
United States and/or other countries.
Screen shots reprinted by permission from the Microsoft Corporation.
RSA
®
and BSAFE
®
are registered trademarks of RSA Security Inc.
This product includes RSA BSAFE
®
Cryptographic software from RSA Security Inc.
All other company names and product names referenced are trademarks or registered
trademarks of their respective companies.

1
How to Read This Manual v
How to Read This Manual
Symbols
Operational and Safety Information
In this manual, the following symbols are used with the items where important
operational and safety information must be observed.
Symbol Meaning
Warnin
g
Describes warnings to protect yourself and others from serious or potentially
fatal injury if you handle the machine incorrectly. For safe operation, please
follow instructions carefully.
Caution
Notes a caution to protect yourself and others from personal injury or damage
to properties if you handle the machine incorrectly. For safe operation, please
follow instructions carefully.
IMPORTANT
Describes important conditions or restrictions you should carefully observe to
avoid problems caused by incorrect operations.
Note
Describes reference information and additional notes for operation.
Terms, Symbols, and Abbreviations

The following terms, symbols and abbreviations are used in this manual.
Symbol,
Terms Meaning
Document Original(s) that you are copying, faxing or scanning.
Paper Paper to be printed on.
Tx Denotes sending.
Rx Denotes receiving.
ADF Denotes automatic document feeder.
Shows the direction of the document.
Shows the direction of the paper.

vi How to Read This Manual
About symbol
symbol indicates the direction of the document.
When the document has a length longer than its width, we use the symbol.
When the document has a length shorter than its width, a symbol is not used.
Width
Length
Width
Length
About symbol
symbol indicates the direction of the paper.
When the paper has a length longer than its width, we use the symbol.
When the paper has length shorter than its width, a symbol is not used.
Length
Width
(Paper loaded in the cassette)

1
How to Read This Manual vii
Key Descriptions
In this manual, the operating keys are described as follows:
The key names on the control panel are shown in < >, and the key names on the touch
panel are in [ ].
Keys on the control panel

Enclosed in < >, for example, <Job Confirm. Fax Cancel>.
Touch panel keys

Enclosed in [ ], for example, [Contrast].
Screens

This manual uses the screens of the bizhub 25 standard model, unless otherwise stated.
The screens you see may differ, depending on the options installed.

viii Precaution
Precaution
Besides the “Safety Information” supplied with this product, please observe the following
instructions.
Installation Precautions
Installation Site

To ensure utmost safety and prevent possible malfunctions, install the machine in a
location that meets the following requirements:
A location away from curtains, etc. that may catch fire and burn easily•
A location that is not exposed to water or other liquids•
A location free from direct sunlight•
A location out of the direct airflow of an air conditioner or heater, and not•exposed to
extremely high or low temperatures
A well-ventilated location•
A location that is not exposed to high humidity•
A dust-free, or low-dust, environment.•
A location not subjected to undue vibrations•
A stable and level location•
A location where ammonia or other organic gases are not generated•
A location that does not put the operator in the direct airflow of exhaust from the•
machine
A location that is not near any kind of heating devices•
Power Source

The power source requirements are as follows.
Voltage Fluctuation: AC•120 V ± 10 Hz
Frequency Fluctuation: Within ± 3Hz•
Use a power source with as few voltage or frequency fluctuations as possible.•

1
Precaution ix
Space Requirements

Caution
Do not let any object obstruct or plug the ventilation holes of this product.
Accumulated heat inside the product could result in a malfunction.
IMPORTANT
Keep the ventilating slot of the machine at least 4 inches (100 mm) away from walls•
or other devices.
To ensure proper ventilation and easy operation, secure an adequate installation•
space around the machine.
7.5 in. (191 mm)
28.0 in. (711 mm)
33.2 in. (843 mm)
10.4 in. (264 mm)
28.3 in. (719 mm) 4 in. (100 mm) 32.2 in. (819 mm)
30.7 in. (780 mm) 4 in. (100 mm)
34.6 in. (880 mm)
4 in. (100 mm)4 in. (100 mm)
35.9 in. (911 mm)
Avoid installing or using outdoors.•

x Precaution
Operation Precautions
IMPORTANT
A negligible amount of ozone is generated during normal operation of this machine.•
An unpleasant odor may, however, be detected in poorly ventilated rooms during
extensive machine operations.
For a comfortable operating environment, it is recommended that the room be well
ventilated.
New machines are emitting some gases in general. According to this please take care•
of air fluctuations in the room for the first days. At high usage it is recommended to
keep a distance to the working places.
The area around the Fusing Unit is extremely hot.•
In order to reduce the risk of burns, do not touch any area other than those indicated
in the manual. Be especially careful not to touch parts marked with warning labels,
and their surrounding areas.
Operating Environment

The environmental requirements for correct operation of the machine are as follows:
Temperature: 50°F to 89.6°F (10°C to 32°C) with fluctuations of no more than 18°F•
(10°C) within an hour
Humidity: 20% to 80% with fluctuations of no more than 10% within an hour•
Proper Use

To ensure the optimum performance of the machine, follow the precautions listed
below:
Never place heavy objects on the document glass or subject it to shocks.•
Never open any machine doors or turn off the machine while it is making•copies/
printing, as a paper misfeed could result.
Never bring any magnetized object, or use flammable sprays or liquids, near the•
machine.
Always make sure that the power plug is completely plugged into the electrical•
output.
Always make sure that the machine's power plug is visible and not hidden by the•
machine.
Always provide good ventilation when making a large number of continuous copies/•
printed pages.
Cleaning, maintenance and recycling that are not described in the manuals should•
only be done by a trained person.

1
Precaution xi
Transporting the Machine

Caution
Before transporting the machine, be sure to check that you disconnect the plug from•
the outlet and remove the line cable.
Otherwise, the damaged cable can cause fire, electrical shock or malfunction.
Before transporting the machine, remove the toner cartridge (or toner bottle).•
When lifting the machine, be sure to grab the handles on the left and right sides of•
the cassette tray.
If you install the machine on a cabinet, secure the machine with stoppers to prevent•
it from moving. Otherwise, the machine may move in an unexpected direction,
potentially causing injury.
If you need to transport the machine over a long distance,•contact your local
technical representative.
Care of Machine Supplies

Warning
Do not burn toner cartridges. Exposure to an open flame can cause the toner•
cartridge to burn or explode, causing serious injury.
Please dispose of used toner and drum cartridges in accordance with local•
regulations.
Caution
Keep toner and other consumables out of the reach of small children. If a child•
should ingest toner, consult a physician immediately.
IMPORTANT
Toner cartridges should not be opened with force. Leaking toner should not be inhaled.
Contact with skin should also be avoided. Cartridges should be stored out of the reach
of children. If your skin comes into contact with toner, please clean them immediately
with soap and water. In case of skin irritation please consult a doctor.
Use the following precautions when handling the machine supplies (toner, paper, etc.).
Store the supplies in a location that meets the following requirements:•Free from
direct sunlight, Away from any heating apparatus, Not subjected to high humidity,
Not extremely dusty
Paper that has been removed from its wrapper but not loaded in the machine•should
be stored in a sealed plastic bag in a cool, dark place.
Use only toner that has been manufactured specifically for this machine.•Never use
other types of toner.
.

xii Precaution
Caution Labels and Indicators
Caution
The area around the fuser unit becomes extremely hot during operation. Do not touch
the area around the fuser unit when removing paper jams or inspecting the inside of
the machine. Doing so may cause burns.
When removing paper jams and replacing toner cartridges, be careful that toner•
does not get into your eyes or mouth. If the toner gets in your eyes or mouth,
immediately flush them with clean water and seek medical assistance.
Be careful not to stain your hands or clothes with the toner. If your hands or clothes•
get stained, wash them using clean cold water. The stains may become permanent if
washed using warm water.
Do not perform operations that are not described in the instruction manuals.•
Ventilation
Caution
Always operate the product in well ventilated areas.•
Operating the product in poorly ventilated areas for an extended time period could
pose health risks. Be sure to frequently ventilate the operating area.
Do not let any object obstruct or plug the ventilation holes of this product.•
Accumulated heat inside the product could result in a malfunction.

1
Precaution xiii
Product Recycling and Disposal
Caution
This product contains mercury.
Disposal of mercury may be regulated due to environmental considerations. For
disposal or recycling information, please contact your local authorities.
For California, USA only

This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium
coin cells. Perchlorate Material-special handling may apply. See www.dtsc.ca.gov/
hazardouswaste/ perchlorate.
Battery

A lithium battery and Ni-MH (Nickel Metal Hydride) batteries are installed inside
machine for memory back-up.

xiv Contents
Contents
Introduction.................................................................................................................i
Regulatory information .............................................................................................. ii
United States of America...........................................................................................ii
Canada.......................................................................................................................iii
ENERGY STAR
®
.......................................................................................................iii
Trademarks ...............................................................................................................iv
How to Read This Manual ...........................................................................................v
Symbols....................................................................................................................... v
Key Descriptions ......................................................................................................vii
Precaution...................................................................................................................viii
Installation Precautions .........................................................................................viii
Operation Precautions ............................................................................................... x
Caution Labels and Indicators ................................................................................xii
Ventilation ................................................................................................................xii
Product Recycling and Disposal .............................................................................xiii
Overview of Manuals ...............................................................................................xvii
Chapter 1 Introduction
Part Names and Functions.......................................................................................1-2
Overview of the Message Board..............................................................................1-5
Control Panel...............................................................................................................1-6
Operation Screens......................................................................................................1-8
Ready Screen ...........................................................................................................1-8
My MFP Screen.....................................................................................................1-11
Connection and Main Settings..............................................................................1-12
Connecting the Power Cord ..................................................................................1-12
Connecting the LAN Cable...................................................................................1-12
Connecting the Modular Cable.............................................................................1-13
Connecting an External Phone (Answering Machine)........................................1-14
Adjusting the Screen Contrast .............................................................................1-14
Setting the Language............................................................................................1-15
Setting the Date and Time....................................................................................1-16
Specifying the Network Settings..........................................................................1-17
Power Switch and Energy Save Mode.................................................................1-20
Turning the Power ON and OFF..........................................................................1-20
<Energy Save> and Energy Save Mode...............................................................1-22
Loading Paper ...........................................................................................................1-23
Acceptable Paper ...................................................................................................1-23
Items to Avoid........................................................................................................1-24
Printable Area .......................................................................................................1-24
Cautions When Loading Paper.............................................................................1-25
Loading Paper into the Paper Cassettes..............................................................1-26

1
Contents xv
Loading Paper into the Bypass Tray....................................................................1-28
Setting the Paper Size...........................................................................................1-29
Loading Documents .................................................................................................1-31
Acceptable Documents ..........................................................................................1-31
Items to Avoid........................................................................................................1-31
Scanning Area .......................................................................................................1-32
Loading Documents in the Automatic Document Feeder (ADF) ........................1-32
Loading Documents on the Document Glass.......................................................1-33
Chapter 2 Operating the Machine
Making Copies.............................................................................................................2-2
Basic Copying ..........................................................................................................2-2
Duplex Copying .......................................................................................................2-3
Introduction to Advanced Functions......................................................................2-5
Scanning.......................................................................................................................2-7
Scanning to an E-Mail Address ..............................................................................2-7
Scanning to a Shared PC Folder ............................................................................2-9
Scanning to an FTP Server...................................................................................2-12
Scanning to USB Memory ....................................................................................2-15
Introduction to Advanced Functions....................................................................2-17
Transmitting Faxes ..................................................................................................2-19
Transmitting Faxes...............................................................................................2-19
Canceling Faxes.....................................................................................................2-21
Transmitting PC Faxes.........................................................................................2-22
Introduction to Advanced Functions....................................................................2-25
Printing.......................................................................................................................2-27
Basic Printing........................................................................................................2-27
Introduction to Advanced Functions....................................................................2-28
Chapter 3 Registration
Registering Destinations..........................................................................................3-2
Registering Folder Shortcuts ..................................................................................3-6
List of Settings ............................................................................................................3-9
[Register] Screen .....................................................................................................3-9
[Default Settings] Screen......................................................................................3-11
[Management] Screen ...........................................................................................3-12
[Paper Settings] Screen.........................................................................................3-14
[List] Screen ..........................................................................................................3-15
[Personal Settings] Screen....................................................................................3-16
Chapter 4 Maintenance
Replacing the Toner Cartridge ...............................................................................4-2
Replacing the Drum Cartridge ...............................................................................4-4
Cleaning the Printer..................................................................................................4-6
Cleaning the Drum Charge Wire and the Print Head ..........................................4-6

xvi Contents
Chapter 5 Troubleshooting
Document Jams...........................................................................................................5-2
Jam in the Document Feeder..................................................................................5-3
Document Jammed in the Feed Area .....................................................................5-4
Document Jammed in the Exit Area......................................................................5-4
Paper Jams...................................................................................................................5-5
Removing Jammed Paper .......................................................................................5-5
Alarms ...........................................................................................................................5-8
Errors that will clear by pressing <Stop>..............................................................5-8
Errors that will not clear by pressing <Stop> .......................................................5-8
If you cannot solve the problem..............................................................................5-9
Chapter 6 Specifications
Specifications ..............................................................................................................6-2
General ....................................................................................................................6-2
Options.....................................................................................................................6-8
External Dimensions ..............................................................................................6-8
Index ........................................................................................................................6-9

1
Overview of Manuals xvii
Overview of Manuals
The instruction manuals for this product that describe the detailed operational and
setting procedures are included on the CD. Refer to them as required.
Manual Description
User's Guide (this manual) Part names and functions
Connecting the machine and major settings
Paper / document loading method
Making copies
Scanning
Transmitting faxes
Printing
Registering destinations and folder shortcuts
Replacing the toner cartridge and drum cartridge
Clearing document jams and paper jams
Alarms
Main specifications
Administrator's Guide Using common functions
• Entering characters
• Changing advanced functions
• Logging in / logging out, etc.
Management settings
• Function protect settings
• Setting user authentication, etc.
Maintenance
• Cleaning the machine, etc.
Troubleshooting
• Communication errors
• Items to check when trouble occurs
Copier Guide Advanced copy functions
• Card copy
• Combine copy, etc.
Specifying default settings
Scanner and Fax Guide Advanced scanner functions
• Changing the le format
• Changing the le name, etc.
Advanced fax functions
• Broadcast transmission
• Attaching a cover page
• PC Fax, etc.
Specifying default settings
Printer Guide Advanced printer functions
• Security print
• Print on Demand, etc.
Printing from application software
Installing drivers and utilities
Message Board Guide Transmitting faxes and e-mail from the Message Board
Registering users
Specifying e-mail and internet connection settings
Creating cover pages, etc.
Barcode/OCR Font Settings This manual provides descriptions for types of barcodes,
character code and samples of font usage, etc. for models
equipped with the Barcode/OCR font option.

xviii Overview of Manuals
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Chapter 1
Introduction
Part Names and Functions.......................................................................................1-2
Overview of the Message Board..............................................................................1-5
Control Panel...............................................................................................................1-6
Operation Screens......................................................................................................1-8
Ready Screen ...........................................................................................................1-8
My MFP Screen.....................................................................................................1-11
Connection and Main Settings..............................................................................1-12
Connecting the Power Cord ..................................................................................1-12
Connecting the LAN Cable...................................................................................1-12
Connecting the Modular Cable.............................................................................1-13
Connecting an External Phone (Answering Machine)........................................1-14
Adjusting the Screen Contrast .............................................................................1-14
Setting the Language............................................................................................1-15
Setting the Date and Time....................................................................................1-16
Specifying the Network Settings..........................................................................1-17
Power Switch and Energy Save Mode.................................................................1-20
Turning the Power ON and OFF..........................................................................1-20
<Energy Save> and Energy Save Mode...............................................................1-22
Loading Paper ...........................................................................................................1-23
Acceptable Paper ...................................................................................................1-23
Items to Avoid........................................................................................................1-24
Printable Area .......................................................................................................1-24
Cautions When Loading Paper.............................................................................1-25
Loading Paper into the Paper Cassettes..............................................................1-26
Loading Paper into the Bypass Tray....................................................................1-28
Setting the Paper Size...........................................................................................1-29
Loading Documents .................................................................................................1-31
Acceptable Documents ..........................................................................................1-31
Items to Avoid........................................................................................................1-31
Scanning Area .......................................................................................................1-32
Loading Documents in the Automatic Document Feeder (ADF) ........................1-32
Loading Documents on the Document Glass.......................................................1-33