Konica Minolta Bizhub 4000i User manual

User's Guide
© 2019 KONICA MINOLTA, INC. All rights reserved.

Table of Contents
Before You Use Your Machine ............................................................................................................. 1
Applicable Models .......................................................................................................................................... 2
Definitions of Notes ........................................................................................................................................ 3
Trademarks .................................................................................................................................................... 4
Important Note ............................................................................................................................................... 5
Introduction to Your Machine............................................................................................................... 6
Before Using Your Machine ........................................................................................................................... 7
Front View and Back View ............................................................................................................................. 8
Control Panel Overview ............................................................................................................................... 10
Touchscreen LCD Overview......................................................................................................................... 13
How to Navigate the Touchscreen LCD ....................................................................................................... 15
Paper Handling.................................................................................................................................... 17
Load Paper................................................................................................................................................... 18
Load and Print Using the Paper Tray ................................................................................................. 19
Load and Print Using the Multi‑purpose Tray (MP Tray) .................................................................... 26
Paper Settings.............................................................................................................................................. 33
Change the Paper Size and Paper Type............................................................................................ 34
Change the Check Paper Size Setting............................................................................................... 35
Unprintable Area .......................................................................................................................................... 36
Using Special Paper..................................................................................................................................... 37
Print ...................................................................................................................................................... 38
Print from Your Computer (Windows)........................................................................................................... 39
Print a Document (Windows).............................................................................................................. 40
Secure Print (Windows)...................................................................................................................... 41
Change the Default Print Settings (Windows) .................................................................................... 43
Print from Your Computer (Mac) .................................................................................................................. 45
Print a Document (Mac) ..................................................................................................................... 46
Secure Print (Mac) ............................................................................................................................. 47
Configure the Optional Tray Settings (Mac) ....................................................................................... 49
Cancel a Print Job........................................................................................................................................ 50
Test Print ...................................................................................................................................................... 51
Network ................................................................................................................................................ 52
Get Started................................................................................................................................................... 53
Supported Basic Network Features.................................................................................................... 54
Network Management Software and Utilities ............................................................................................... 55
Learn about Network Management Software and Utilities ................................................................. 56
Additional Methods of Configuring Your Machine for a Wireless Network ................................................... 57
Before Configuring Your Machine for a Wireless Network ................................................................. 58
Configure Your Machine for a Wireless Network................................................................................ 59
Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected
Setup™ (WPS).................................................................................................................................... 60
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected
Setup™ (WPS).................................................................................................................................... 61
Configure Your Machine for a Wireless Network in Ad-Hoc Mode (For IEEE 802.11b/g/n) ............... 65
Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard . 70
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Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast .......................... 73
Configure Your Machine for an Enterprise Wireless Network ............................................................ 76
Use Wi-Fi Direct®............................................................................................................................... 81
Advanced Network Features........................................................................................................................ 92
Print the Network Configuration Report.............................................................................................. 93
Print the WLAN Report....................................................................................................................... 94
Configure the SNTP Protocol Using Web Based Management ......................................................... 97
Technical Information for Advanced Users................................................................................................... 99
Gigabit Ethernet (Wired Network Only) ............................................................................................ 100
Reset the Network Settings to the Factory Settings......................................................................... 102
Security .............................................................................................................................................. 103
Lock the Machine Settings ......................................................................................................................... 104
About Using Setting Lock ................................................................................................................. 105
Network Security Features......................................................................................................................... 109
Before Using Network Security Features ......................................................................................... 110
Secure Function Lock 3.0..................................................................................................................111
Use Active Directory Authentication ................................................................................................. 117
Use LDAP Authentication................................................................................................................. 121
Manage Your Network Machine Securely Using SSL/TLS............................................................... 125
Manage Your Network Machine Securely Using IPsec .................................................................... 157
Send an Email Securely ................................................................................................................... 175
Use IEEE 802.1x Authentication for a Wired or a Wireless Network ............................................... 179
Store Print Log to Network ............................................................................................................... 184
Mobile/Web Connect......................................................................................................................... 189
Print with Google Cloud Print™.................................................................................................................. 190
Print with Mopria™...................................................................................................................................... 191
Print from a Mobile Device ......................................................................................................................... 192
Troubleshooting ................................................................................................................................ 193
Error and Maintenance Messages ............................................................................................................. 194
Paper Jams ................................................................................................................................................ 201
Paper is Jammed in the MP tray ...................................................................................................... 202
Paper is Jammed in the Paper Tray ................................................................................................. 203
Paper is Jammed in the Back of the Machine .................................................................................. 205
Paper is Jammed inside the Machine .............................................................................................. 207
Paper is Jammed in the 2-sided Tray............................................................................................... 209
Printing Problems....................................................................................................................................... 211
Improve the Print Quality............................................................................................................................ 213
Network Problems...................................................................................................................................... 218
Error Messages ................................................................................................................................ 219
Where Can I Find My Machine's Network Settings? ........................................................................ 222
I Cannot Complete the Wireless Network Setup Configuration........................................................ 223
My Machine Cannot Print over the Network..................................................................................... 225
I Want to Check that My Network Devices are Working Correctly ................................................... 227
Other Problems .......................................................................................................................................... 228
Check the Machine Information ................................................................................................................. 229
Reset Functions ......................................................................................................................................... 231
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Network Reset.................................................................................................................................. 232
Factory Reset ................................................................................................................................... 233
Routine Maintenance ........................................................................................................................ 234
Replace Supplies ....................................................................................................................................... 235
Replace the Toner Cartridge ............................................................................................................ 237
Replace the Imaging Unit ................................................................................................................. 240
Reset the Drum Counter .................................................................................................................. 242
Clean the Machine ..................................................................................................................................... 243
Clean the Touchscreen LCD ............................................................................................................ 245
Clean the Corona Wire..................................................................................................................... 246
Clean the Imaging Unit..................................................................................................................... 247
Clean the Paper Pick-up Rollers ...................................................................................................... 253
Check the Remaining Life of Parts............................................................................................................. 255
Replace Periodic Maintenance Parts ......................................................................................................... 256
Machine Settings............................................................................................................................... 257
Change Machine Settings from the Control Panel ..................................................................................... 258
General Settings............................................................................................................................... 259
Settings and Features Tables........................................................................................................... 269
Change Machine Settings from Your Computer......................................................................................... 285
Change Machine Settings Using Web Based Management ............................................................ 286
Appendix............................................................................................................................................ 291
Specifications ............................................................................................................................................. 292
How to Enter Text on Your Machine........................................................................................................... 297
Glossary............................................................................................................................................. 298
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Home > Before You Use Your Machine
Before You Use Your Machine
•Applicable Models
•Definitions of Notes
•Trademarks
•Important Note
1

Home > Before You Use Your Machine > Applicable Models
Applicable Models
This User's Guide applies to the following models:
1 line LCD models: bizhub 4000i
1.8 inch Touchscreen LCD models: bizhub 5000i
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•Before You Use Your Machine
2

Home > Before You Use Your Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING Improper handling can cause serious injury or death.
CAUTION Improper handling can cause minor injury or damage to houses and property.
IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Bold Bold style identifies buttons on the machine's control panel or computer screen.
Italics Italicized style emphasizes an important point or refers you to a related topic.
Courier New Courier New font identifies messages shown on the machine's LCD.
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•Before You Use Your Machine
3

Home > Before You Use Your Machine > Trademarks
Trademarks
KONICA MINOLTA, the KONICA MINOLTA logo, Giving Shape to Ideas, PageScope, and bizhub are registered
trademarks or trademarks of KONICA MINOLTA, INC.
Microsoft, Windows, Windows Server, Internet Explorer, Active Directory, OneNote, Windows phone and
OneDrive are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
Apple, Mac, Mac OS, Safari, iPad, iPhone, iPod touch and OS X are trademarks of Apple Inc., registered in the
United States and other countries.
PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries.
Wi-Fi CERTIFIED, Wi-Fi, Wi-Fi Alliance, Wi-Fi Direct and Wi-Fi Protected Access are registered trademarks of
Wi-Fi Alliance®.
WPA, WPA2, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi Alliance®.
Android, Google Cloud Print, Google Drive, Google Chrome and Google Play are trademarks of Google, Inc. Use
of these trademarks is subject to Google Permissions.
Mopria is a trademark of Mopria Alliance, Inc.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.
All other trademarks are the property of their respective owners.
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•Before You Use Your Machine
4

Home > Before You Use Your Machine > Important Note
Important Note
• Do not use this product outside the country of purchase as it may violate the wireless telecommunication and
power regulations of that country.
• Windows 10 in this document represents Windows 10 Home, Windows 10 Pro, Windows 10 Education and
Windows 10 Enterprise.
• Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2.
• Unless otherwise specified, the screens in this manual are from Windows 7 and macOS v10.12.x Screens on
your computer may vary depending on your operating system.
• The contents of this guide and the specifications of this product are subject to change without notice.
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•Before You Use Your Machine
5

Home > Introduction to Your Machine
Introduction to Your Machine
•Before Using Your Machine
•Front View and Back View
•Control Panel Overview
•Touchscreen LCD Overview
•How to Navigate the Touchscreen LCD
6

Home > Introduction to Your Machine > Before Using Your Machine
Before Using Your Machine
Before attempting any printing operation, confirm the following:
• Make sure you have installed the printer driver.
• For USB or network cable users: Make sure the interface cable is physically secure.
Firewall (Windows)
If your computer is protected by a firewall and you are unable to network print, you may need to configure the
firewall settings. If you are using the Windows Firewall and you installed the printer driver from the CD-ROM, the
necessary firewall settings have already been set. If you are using any other personal firewall software, see the
User's Guide for your software or contact the software manufacturer.
Related Information
•Introduction to Your Machine
7

Home > Introduction to Your Machine > Front View and Back View
Front View and Back View
>> bizhub 4000i
>> bizhub 5000i
bizhub 4000i
Front View
5
4
3
6
1
7
2
Back View
12
9
10
8
8
9
11
1. Face down output tray support flap (support flap)
2. Face down output tray
3. Front cover release button
4. Front cover
5. Paper tray
6. Multi-purpose tray (MP tray)
7. Control panel with a Liquid Crystal Display (LCD)
8. 10BASE-T / 100BASE-TX / 1000BASE-T port
9. USB port
10. AC power connector / cord
11. Back cover (Face up output tray)
The machine is equipped with a non-detachable AC power cord depending on the model.
8

bizhub 5000i
Front View
5
4
3
6
1
7
2
Back View
9
10
11
12
13
8
1. Face down output tray support flap (support flap)
2. Face down output tray
3. Front cover release button
4. Front cover
5. Paper tray
6. Multi-purpose tray (MP tray)
7. Touch panel with a tiltable touchscreen LCD
8. 10BASE-T / 100BASE-TX / 1000BASE-T port
9. USB port
10. This port cannot be used on this machine
11. AC power connector / cord
12. Back cover (Face up output tray)
13. Paper stopper
The machine is equipped with a non-detachable AC power cord depending on the model.
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•Introduction to Your Machine
9

Home > Introduction to Your Machine > Control Panel Overview
Control Panel Overview
The control panel may vary depending on your model.
>> bizhub 4000i
>> bizhub 5000i
bizhub 4000i
1. Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
Wireless Network Models
A four-level indicator shows the wireless signal strength if you are using a wireless connection.
0 Max
2. Data LED
The Data LED blinks depending on the machine’s status.
When the Data LED is on, data is in the machine’s memory. When the Data LED blinks, the machine is
receiving or processing data.
3. Error LED
The Error LED blinks when the LCD displays an error or an important status message.
4. Menu Buttons
OK
Press to store your machine’s settings. After you change a setting, the machine returns to the previous
menu level.
Back
• Press to go back one level in the menu.
• Press to select the previous digit when entering numbers.
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a or b (+ or -)
• Press to scroll through menus and options.
• Press to enter a number or to increase or decrease the number. Hold down a or b to scroll faster.
When you see the number you want, press OK.
5. Secure
Press to print jobs saved in the memory when you enter your four-digit password.
6. Go
• Press to clear certain error messages. To clear all other errors, follow the LCD instructions.
• Press to print any data remaining in the machine's memory.
• Press to select the displayed option. After you change a setting, the machine returns to Ready Mode.
7. Cancel
• Press to cancel the current setting.
• Press to cancel a programmed print job and clear it from the machine’s memory. To cancel multiple print
jobs, hold down Cancel until the LCD displays [Cancel All Jobs].
8. Power On/Off
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding down . The LCD displays [Shutting Down] for a few
seconds before going off.
9. WiFi
Launch the wireless installer on your computer and press the WiFi button. Follow the on-screen instructions
to set up a wireless connection between your machine and your network.
When the WiFi light is on, your machine is connected to a wireless access point. When the WiFi light blinks,
the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
bizhub 5000i
1. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the touchscreen.
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2. Power On/Off
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding down . The LCD displays [Shutting Down] for a few
seconds before going off.
3. Touchpanel
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Home screen.
(Cancel)
• Press to cancel an operation (available when lit).
• Press to cancel a programmed print job and clear it from the machine’s memory. To cancel multiple
print jobs, hold down until the LCD displays [Cancel All Jobs].
or
Press to display the previous or next page.
4. (WiFi)
(For infrastructure mode)
When the WiFi light is on, your machine is connected to a wireless access point. When the WiFi light blinks,
the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
(For Ad-Hoc mode)
The WiFi LED is always off.
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•Introduction to Your Machine
12

Home > Introduction to Your Machine > Touchscreen LCD Overview
Touchscreen LCD Overview
Related Models: bizhub 5000i
From the Home screen, you can access the Wi‑Fi setup, Toner level, Settings, and Functions screen.
The Home screen displays the machine’s status when the machine is idle. This screen is also called the Ready
Mode screen. When displayed, this screen indicates that your machine is ready for the next command.
If Active Directory Authentication or LDAP Authentication is enabled, the machine's control panel will be locked.
The available features vary depending on your model.
1. (Wireless Status )
If you are using a wireless connection, a four-level indicator in the Home screen displays the current wireless
signal strength.
0 Max
• If you see at the top on the screen, press it to configure wireless settings.
2. (Toner)
Displays the remaining toner life. Press to access the [Toner] menu.
3. [Settings]
Press to access the [Settings] menu.
Use the Settings menu to access all of your machine's settings.
If Setting Lock has been turned on, a lock icon appears on the LCD. You must unlock the machine to
change settings.
4. [Functions]
Press to access the Functions screen.
•[Secure]
Press to access the Secure Print option.
13

Warning icon
The warning icon appears when there is an error or maintenance message; press to view it, and
then press to return to Ready Mode.
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•Introduction to Your Machine
14

Home > Introduction to Your Machine > How to Navigate the Touchscreen LCD
How to Navigate the Touchscreen LCD
Related Models: bizhub 5000i
Press your finger on the LCD to operate it. To display and access all the options, press a or b on the touchpanel
to scroll through them.
The following steps explain how to navigate through changing the machine's setting. In this example, the LCD
Backlight setting is changed from [Light] to [Med].
IMPORTANT
DO NOT press the LCD with a sharp object such as a pen or stylus. It may damage the machine.
NOTE
DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine. Doing this
may cause an error.
1. Press [Settings].
2. Press a or b to display the [General Setup] option, and then press [General Setup].
Sengs
General Setup
Print Menu
3. Press a or b to display the [Panel Control] option, and then press [Panel Control].
General Setup
Volume
Panel Control
4. Press [LCD Settings].
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Panel Control
LCD Sengs
5. Press [Backlight].
Light
LCD Sengs
Backlight
Dim Timer
Off
6. Press a or b to display the [Med] option, and then press [Med].
Backlight
Light
Med
7. Press .
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•Introduction to Your Machine
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