Konica Minolta bizhub PRESS C6000 Manual

Version 1.3
Created: 3/23/11
bizhub PRESS C6000/C7000/C8000/C70hc
Main Body NIC
bizhub vCare/CS Remote Care
TTP (Simplex) Setup Instructions

Konica Minolta bizhub PRESS C6 /C7 /C8 /C7 hc Main Body bizhub vCare HTTP Setup Guide
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Purpose:
This documentation is for setting up bizhub PRESS
C6 /C7 /C8 /C7 hc for vCare/CSRC One–way (Simplex) HTTP communication.
Convention: bizhub vCare is the US brand used by KMBS for Konica Minolta’s
worldwide CS Remote Care System (CSRC).
Overview: The settings entered into the CS Remote Care section of the bizhub are
intended to do the following:
 Set the MFP with the current date, time and time zone according to Military Time.
When the MFP communicates with the vCare/CSRC host, the MFP will report the
date and time for its specific location.
 Set a unique identification code for communicating to a specific vCare/CSRC host
system.
 Set a unique HTTP connection for the MFP, as well as the IP addresses/ Link
information of the WEB/DAV server. All passwords, user names and port settings for
HTTP will be set to allow the MFP to communicate with the WEB/DAV server(s)
supporting vCare/CSRC
Contents
Topic Page
A. Administrative Requirements Prior to MFP HTTP Setup 2
B. MFP Specific Requirements 2
C.
Setting MFP Date/Time Settings
3
D. Verifying the Machines Network Settings 4
E. Entering the User Name and Password in HTTP Settings 4
F. Enabling vCare Settings in Service Mode 5
G. Setting vCare Settings in Service Mode 7
H. Heart Beat Setting 1
I. Setting vCare Date/Time Settings 12
J. Periodical Transmission Setting 13
K. Data Collection Setting 14
L. First Call to the vCare System 15
M. Troubleshoot Communication Issues 15
N. Saving vCare Communication Log onto USB (Memory) Flash drive
O. Printing a vCare Communication Log
18
2

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A. Administrative Requirements Prior to MFP TTP Setup
 The MFP’s HTTP settings and Server addresses MUST be obtained prior to
setting up the MFP for HTTP Communication.
 Please use your setup credentials provided by your vCare Administrator.
B. MFP Specific Requirements
The technician performing the HTTP setup must have the following information from
the vCare administrator before visiting the customer:
1. Device ID: The Device ID for MFP must match the 13 digit ID configured on
CSRC Server. The Device ID is the serial number for the MFP. This setting is
hard-coded in the bizhub PRESS C6 /C7 /C8 /C7 hc vCare/CSRC
settings
2. Center ID: This ID is used by the vCare/CSRC Communication Server.
3. WEB/DAV Server IP Address: The IP address for the WEB/DAV Server.
4. HTTP Port: Typically 8 , unless otherwise indicated.
5. Service Engineer’s ID number: The SE ID is a seven-digit number. It should be
unique to the technician servicing the machine. Enter leading zeros if required;
e.g. 123456. If no numeric ID assigned, simply use: 1234567.

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C. Setting MFP Date/Time Settings
1. Press Utility\Counter button.
2. Press [Administrator Setting]. Enter administrator password, as required.
3. Press [System Setting].
4. Press [Date/Time Setting].
5. Press [Setting Time] button. Based on 24 hour clock.
6. Enter Month and press Set.
7. Enter Day and press Set.
8. Enter Year and press Set.
9. Enter our and Minutes and press Set.
1 . If it is currently Daylight Savings Time, press [Daylight Saving Time].
11. Press ON, and then enter “ 6 min”.
12. Verify that the [Setting Time] is now set to the correct time.
Note: When Daylight Saving Time, ends, set [Daylight Saving Time] to OFF.
13. Select [Time Zone].
14. Enter Time Zone and then [+ <-> -] button.
a. Eastern Time Zone: - 5:
b. Central Time Zone: - 6:
c. Mountain Time Zone: - 7:
d. Pacific Time Zone: - 8:
15. Press OK.

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D. Verifying the Machines Network Settings
1. Press Utility\Counter button.
2. Press [Administrator Setting]. Enter
administrator password, as required.
3. Press [Network Setting].
4. Press [Machine Nic Setting].
5. Press OK.
Note: If changes are made to the Network
settings it is necessary to cycle power by
turning off SW2 and SW1. Wait 15
seconds before powering on the MFP.
Then wait until the MFP comes to a full
ready.
E. Entering the User Name and Password in TTP Settings
1. Press Utility\Counter button.
2. Press [Administrator Setting]. Enter administrator password, as required.
3. Press [Network Setting]
4. Press [ TTP Communication
Setting]
5. Press [Enable Authentication] and
set to ON. Press OK to exit this
screen
6. Enter Authentication User Name:
WebDav Account name provided
by the vCare Administrator.
7. Enter Authentication Password:
WebDav Password provided by the
vCare Administrator.
8. Enable [Proxy Server], [Proxy Server Address Set], [Proxy Server Port] and/or
[Enable SSL] as required

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Note: These settings might need to be set depending on the vCare system and
customer’s network requirements.
9. Press OK  Close  Close  Exit
F. Enabling vCare settings in Service Mode
1. Press Utility\Counter -> Stop -> 00 -> Stop -> 01 to enter TECH REP MODE.
2. Select [System Setting].
3. Select [Software SW Switch] setting.
4. Change left Dipswitch to 03 and middle bit to 6 and press right data bit to On (1).
Note: This dipswitch must be enabled to perform CSRC memory initialization. This
dipswitch will reset back to after CSRC memory initialization is performed.
5. Press Return and then Service
6. Select [State Confirmation] -> [I/O Check] -> 15 from keypad -> Press Access ->
98 from keypad -> Start. The OUT mode display should read FIN after short period
of time.

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7. Press Return and Close.
8. In Service Mode, select [System Setting] -> [Software Switch].
9. Set dipswitch 16 bit 7 to On(1) in order to use the Main Body NIC for vCare.
1 . In Service Mode, select [System Setting] -> [Software Switch]. Set dipswitch 15 bit
5 to On(1). (Enables CSRC Communication for the engine).
11. Set dipswitch 14 bit 7 to On(1) to enable TTP Communication

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12. Set dipswitch 15 bit 0 to Off(0).
13. Press Return 

 Close twice 

 Exit twice then Cycle Power.
Note: Cycle power by turning off SW2 and SW1. Wait 15 seconds before powering on
the MFP. Then wait until the MFP comes to a full ready
G: Setting vCare settings in Service Mode
1. Press Utility\Counter -> Stop -> 00 -> Stop -> 01 to enter Service Mode.
2. Select [CS Remote Care].
3. Select [CS Remote Care].

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4. Select TTP.
5. Select Simplex.
6. Select ID Code and enter your Seven Digit Number (This Number is designated for
each technician). Recommend using your current Tech Number and adding 1’s to
complete Seven Digits.
7. Select ID Code again.
8. The [Detail Setting] button will now be available. Select [Detail Setting].
Note: Only select “RAM Clear” if vCare settings had been previously entered
and need to be cleared, otherwise proceed to step 10.
9. Press the “Execute” button, perform the “Ram Clear” then cycle power.

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1 . Select Basic Setting.
11. In the [Center ID] field, enter the “Center ID.”
Note: The [Center ID] will be provided by your vCare Administrator. The Center ID is
case-sensitive.
12. Select Web Server and Enter the Web Server’s IP Address/USXXX or URL
NAME/USXXX (if DNS setting are properly configured).
Example: 123.1.1.123/USXXX.
13. Click OK.
14. Select Encryption and set it to [Not Use Encryption].
Center ID would be
uppercase characters on
most vCare systems.