Kraus Oletto KPF-3104BG User manual

www.kraususa.com I Toll Free: 1.800.775.0703 I © 2018 Kraus USA Inc. I REV. December 10, 2020
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INSTALLATION MANUAL
OlettoTM Pull Down Kitchen Faucet
KPF-3104

Congratulations on the purchase of your new
Kraus plumbing fixture!
Please keep the box and packaging materials until your product is
completely installed. If you have any questions, require technical
assistance or have any problems with your product:
Please contact our Customer Service Team
1-800-775-0703 / [email protected]
Have the model number available and retain a copy of your
receipt with purchase date for reference.
If for any reason this product does not meet your expectations,
please be sure to repack this product in the original box and
packaging material to avoid damage during transit.
DO NOT RETURN TO STORE
STOP
2

3
Prior to Installation:
·Make sure you have all necessary parts by checking the diagram and
parts list. If any part is missing or damaged, please contact Kraus
Customer Service at 800-775-0703 for a replacement.
·Turn off the hot and cold water supply at the angle stops and turn on
the old faucet to release any built up pressure. Remove existing faucet.
Clean sink or countertop to remove any debris, plumber’s putty, or
silicone.
·Flush angle stops to release any debris prior to installation.
·Pre-drilled hole size requirement: 1 3/8" (min)
·Max countertop thickness: 1 3/4”
Tools Required
Adjustable Wrench Phillips Screwdriver
Safety Goggles Pipe Tape
Silicone Sealant

4
Diagram and Parts List
For technical assistance or replacement parts, please contact Kraus
Customer Service and one of our representatives will be happy to help:
Toll-Free: 800-775-0703 or [email protected]
A. Faucet Body
B. Mounting Hardware
1. Rubber & Metal Washer
2. Mounting Nut
3. Mounting Screws
C. Weight
D. Hex Key
E. Base Seat Assembly
A
D
C
B1
B2
B3
E

Installer Tip:
Shut off main water supply before installing new faucet. 5
Faucet Dimension
10 3/4" (272mm)
16 1/4" (414mm)
4 1/2"
(115mm)
6" (152mm)
4 1/8" (104mm)
7 7/8"
(200mm)
9"
(230mm)
3 1/2"
(90mm)
24 1/4" (615mm)
3/8" Compression

Step 1. Installing the faucet assembly
Step 2. Securing the faucet assembly
Insert all the hoses through the
Base Seat Assembly (E).
Insert the faucet body through the
hole in the sink or countertop.
Install the rubber washer and
metal washer (B1) onto the
threaded mounting shank.
Thread the nut (B2) onto the
mounting shank. Lock the nut (B2)
into position by tightening the
screws (B3). Do not overtighten.
B1
B2 B3
6
E

Step 3. Securing the faucet assembly
Push the quick connector (1)
firmly upward and attach it to the
receiving block (2). Pull down
moderately to ensure the
connection has been made.
Step 4. Attach the counterweight
Install the weight (C) on the
marked area of the spray hose.
2
1
7
C
Marked Area

Step 5. Making the waterline connections
Step 6. Flushing and checking for leaks
Thread the nut (1) on the supply
line onto the outlet of the water
supply valve and tighten with a
wrench. Do not overtighten.
Pull the hose assembly out of the
spout and remove the spray head
by unscrewing it from the hose in
a counterclockwise direction. Be
sure to hold the end of the hose
down into the sink and turn the
faucet on to the warm position
where it mixes hot and cold water.
Flush the water lines for one
minute. This flushes away any
debris that could cause damage
to internal parts. Check for leaks.
Re-tighten any connections if
necessary, but do not overtighten.
Reinstall the spray head by hand
tightening it back onto the spray
hose. After installation is
completed, turn on the hot and
cold water supplies. Check for
leaks.
1
8

Replacement Parts
Replacement Parts List Finish/Color Part #
KP46002
KP46025
KP46001
1. Sprayer Head
2. Check Valve
3. Sprayer Hose
4. Handle Assembly
5. Cartridge Cover
7. Cartridge
6. Locking Nut
8. Base Seat Assembly
9. Rubber Washer
10. Metal Washer
11. Mounting Nut
13. 1.8GPM Flow Restrictor
14. Quick Connector
15. EZ-Weight
*Denotes faucet component color options:
CH - Chrome
SFS - Spot Free Stainless Steel
MB - Matte Black
BG - Brushed Gold
WH - White
CH,SFS,MB,BG*
KP46015
KP46022
KP46013
KP46012
KP46021
KP46004
KP46006
12. Mounting Screw
16. Filter Washer
17. Hex Key
BL - Black
CH,SFS,MB,BG*
CH,SFS,MB,BG*
CH,SFS,MB,BG*
CH,SFS,MB,BG*
WH*
KP46007
KP46008
KP46011
KP46010
KP46009
KP46017
1
2
17
KP46024
3
4
5
6
7
8
9
10
11
12
14
13 15
16
18. Mounting Hardware Kit
(includes KP46004,KP46006,
KP46007,KP46008)
KP46038
18
9

Trouble-Shooting
If you have followed the instructions carefully and your faucet still does not work properly, take the following corrective steps:
Leakage under faucet handle Locking nut has come loose or
cartridge needs to be reseated.
Remove button located at top of handle.
Loosen set screw with hex wrench. Remove
handle and unscrew cartridge cover by
hand. Tighten locking nut with an
adjustable wrench.
Leaking between spray head
and the hose
Spray head may be loose or
washer is not seated correctly
in the hose connection.
Tighten spray head by hand until snug.
Make sure washer is seated correctly.
Care & Maintenance
* To keep the product clean & shining, follow the steps below:
1. Rinse with clean water & dry with a soft cloth
2. Do not clean with soaps, acid, polish, abrasives or harsh cleaners
3. Do not use cloth with a coarse surface
4. Unscrew the aerator and clean when necessary
* This installation manual is subject to change without further notice.
Water does not shut off
completely
Cartridge may need to be
adjusted or replaced.
Remove button located at top of handle.
Loosen set screw with hex wrench. Remove
handle and unscrew cartridge cover by
hand. Unscrew locking nut with an
adjustable wrench. Remove ceramic disc
cartridge.
Check for cracks, and if O-ring is seated
correctly. Reseat cartridge.
Hose does not retract Weight may be installed
incorrectly.
Readjust weight on hose.
Low flow Aerator may be clogged Unscrew aerator with aerator key. Hold tip
of spray head and turn on water to flush
debris.
The screen filter in the hose
connectors is dirty.
Turn off the water supply at water valve
and unscrew the hose connectors from
water supply lines. Clean the screen in the
water lines with hot water, removing any
debris or calcium build up.
ACID
PROBLEM CAUSE ACTION

FAUCET WARRANTY
Kraus products are manufactured and tested to the highest quality standards by Kraus USA Inc. ("Kraus").
Kraus extends this warranty to the original purchaser for personal household use of the "Faucet" in its original location.
The warranty is non-transferable.
Kraus warrants the structure and finish of the product to be free from defects in material and workmanship under normal
usage for the lifetime of the product. The warranty commences from the initial date of purchase by the owner or trade
professional, from an authorized Kraus dealer, through the lifetime of the original owner or end-user.
Kraus warrants the mechanical components such as but not limited to sprayhead assembly (includes engine, aerators,
structure, restrictors, back flow preventers, sprayer hoses, braided supply line hoses which encompasses nylon, silicon
and stainless steel,etc) of the product to be free from defects in material and workmanship under normal usage for a
period of one (1) year. The warranty commences from the initial date of purchase by the owner or trade professional,
from an authorized Kraus dealer, through the one (1) year term of the original owner or end-user.
Kraus warrants the mechanical component (cartridge) of the product to be free from defects in material and
workmanship under normal usage for a period of five (5) years. The warranty commences from the initial date of
purchase by the owner or trade professional, from an authorized Kraus dealer, through the five (5) year term of the
original owner or end-user.
Any product reported to the authorized dealer or to Kraus as being defective within the warranty period will be repaired
or replaced with a product of equal value at the option of Kraus. This warranty extends to the original owner or end-user,
and is not transferable to a subsequent owner.
RESTRICTIONS
This warranty does not cover antediluvian, discontinued, or display products, whether such items are purchased at
discount outlets, unauthorized dealers, and/or sold on clearance.
This warranty does not cover instances of negligence, misuse, abuse, improper installation, carelessness, accident, hard
water or mineral deposits, exposure to corrosive materials, misapplication, damages caused by improper maintenance,
alteration of the product, or failure to follow care or installation instructions enclosed with your product. Avoid using
abrasive cleaners such as powders, bleach, ammonia, alcohol, or chlorine. Avoid using abrasive pads, steel wool, or wire
brushes, as these will damage and wear down the finish.
This warranty does not apply to Products that have not been installed or operated in accordance with instructions
supplied by Kraus and all applicable rules, regulations, and legislation pertaining to such installations.
This warranty does not apply unless the Kraus product is installed by a fully insured and licensed trade professional.
Kraus insists that such professionals have experience in the installation of bathroom and kitchen manufactured goods.
This warranty does not cover labor charges or costs of removal and reinstallation of said product. This warranty does not
allow recovery of incidental or consequential damages, such as loss of use, delay, property damage, or other
consequential damages, and Kraus accepts no liability for such damages.
This warranty does not cover Marine or Outdoor Installation.
Codes/Standards Applicable:
UPC
CR
UPC
CR
NSF/ANSI 372 NSF/ANSI 61-9
ASME A112.18.1
1.8GPM 6.8L/min maximum

Except as otherwise provided above, Kraus makes no warranties, expressed or implied, including warranties of
merchantability and fitness for a particular purpose, or compliance with any code.
Shipping charges will be covered for the first (1) year of the warranted replacement part or product (HI, AK, and Puerto
Rico shipping charges may apply). International shipping fees are not included.
COMMERCIAL WARRANTY
Kraus extends the above warranty for a period of one (1) year to purchasers of products for industrial, commercial, and
business use.
All incidental or consequential damages are specifically excluded. No additional warranties, express or implied, are given,
including but not limited to any implied warranty of merchantability or fitness for a particular purpose.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long
an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
KRAUS USA has the right to change, modify, and/or update the warranty policy at any time. For the latest, most up to
date comprehensive warranty, go to www.kraususa.com/warranty
If you are a homeowner please contact a Kraus Customer Service Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
Toll-free 800-775-0703
[email protected]
If you are a plumbing contractor or trade professional please contact a Kraus Pro Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8955
[email protected]
If you are an Authorized Partner please contact a Partner Support Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8954
[email protected]
In requesting warranty service, please be ready to provide:
1. Proof of purchase.
2. A description of the problem.
Download the Kraus Care & Maintenance Guide at:
http://www.kraususa.com/maintenance

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