KVH Industries TracNet H30 User manual

TracNet™H30/H60 with Hub BDU
Caution - RF Radiation Hazard
The antenna transmits radio frequency (RF) energy
that is potentially harmful. Whenever the system
is in use, make sure everyone stays the minimum safe
distance away from the antenna. No hazard exists directly
below the antenna.
Antenna Model Min. Distance (d)
H30 32 feet (10 m)
H60 47.3 feet (14.4 m)
You can set up no-transmit zones to
prevent transmissions and protect people in
accessible areas. Refer to the Help for details.
TO the Vessel
People on shore call your vessel by dialing your vessel’s
phone number. If they call within the same country
code as the vessel’s phone number, they may avoid
international charges. If they call from within the same
area code, they may avoid long-distance fees.
For a fee, you can choose the country code and area
code of your vessel’s phone number. You can also add
“virtual numbers.” Email [email protected] for
details.
Int’l Prex = International call prex from Line 1’s country
How to Make a Voice Call (VSAT VoIP)
FROM the Vessel
How you dial depends on your Line 1 phone number.
To call outside Line 1’s country, dial:
<Int’l Prex>+<Country>+<Area>+<Phone No.>
To call within Line 1’s country, dial:
<Area>+<Phone No.>
To call inside Line 1’s country/area code:
<Phone No.>
This guide provides basic operation information for a TracNet system equipped
with a DC-powered Hub Below Deck Unit (BDU). For complete operation, setup,
and diagnostics information, refer to the comprehensive Help, available on the
Support tab of the system’s web interface or in KVH Manager.
KVH Technical Support
Phone: [phone] (Within Continental U.S.A.)
Phone: [phone] (Worldwide)
Email: [email protected]
Press the power button on the back of the TracNet Hub,
which supplies power to the antenna. Wait a few minutes for
initialization.
How to Turn On the System
The antenna requires a clear view of the sky. Objects such as bridges
and boat masts can block satellite signals.
KVH, TracNet, and the unique light-colored dome with dark contrasting baseplate (Reg. No. 2,864,752) are trademarks of KVH Industries, Inc. All other trademarks are the property of their
respective companies. The information in this document is subject to change without notice. No company shall be liable for errors contained herein.
©2022 KVH Industries, Inc., All rights reserved. 54-1508 Rev. A
Quick Start Guide

IMPORTANT! If you do not purchase airtime directly
from KVH, contact your Service Provider for details on
accessing KVH Manager.
At the local web interface, you can check system status,
switch operating modes, update software, and congure all
aspects of the system from your mobile device or laptop.
1. Connect your device to the TracNet Hub network, either
directly to an Ethernet port on the back of the Hub, to its
built-in Wi-Fi, or to a vessel network that is connected
to the Hub.
How to Access the Web Interface
Default Hub built-in Wi-Fi settings:
Network name (SSID): KVHVSAT<last 3 digits of Hub serial no.>
Password: Full 9-digit Hub serial no.
2. Enter https://kvhonboard.com in your web browser
or KVH Connect Apple® iOS or Android™app. You
can also enter the IP address (default for port 1 is
https://192.168.5.1; you might need to bypass a warning).
3. At the login screen, enter the admin or guest password.
If the setup wizard appears, you will rst need to step
through it to set passwords and system preferences.
To access KVH Manager from anywhere over the Internet,
go to mykvh.com, log in, and select “KVH Manager.”
How to Access KVH Manager
Hub
State Indication
Off Powered off
Green OK
Orange Warning*
Red Error*
Status Lights
In addition to offering all the same settings available in the
local web interface, KVH Manager allows you to monitor
data usage, set up alerts, restrict certain categories of VSAT
usage, and view your vessel’s track and position on a map.
Antenna
State Indication
Off No power
Green OK
Green, Flashing Initializing
Orange Warning*
Red Error*
Online
State Indication
Off Disconnected
Green Connected
Orange No Internet
* Go to the web interface to view
the warning or error message.