Landice ELLIPTIMILL E8 User manual

111 Canfield Avenue •Randolph, New Jersey 07869 •1-800-LANDICE •
FAX [phone]
ELLIPTIMILL E8/E9
HOME & COMMERCIAL
SERVICE MANUAL
Version 3.2
For Technical Service Call 1-(800)-LANDICE

PAGE 2
Service Manual Version
Pages 2………….... ………Table of Contents.
SECTION 1 – INTRODUCTION AND WTY INFORMATION.
Pages 3………………………How to use this manual.
Pages 4-8..……………………Replica WTY Cards & Policies.
Page 9………………………Service Authorization Claim Form.
SECTION 2 - INSTALLATION
Page 10……………………….Tools needed for repair.
Pages 11-13...............................Safety Instructions.
Page 14……………………….Electrical Requirements for E-Series Elliptimill.
Page 15-21……………………Assembly Instructions.
Page 22………………………..E-Series DCP Assembly Instructions.
Pages 23-25…………………...E-Series LVS2 Assembly Instructions.
SECTION 3 – PARTS IDENTIFICATION
Page 26………………………..E-Series Elliptimill Dimensions & Weight
Pages 27-33……………………E-Series Parts List w/ Exploded View.
Pages 34-35……………………E-Series Control Panels and Features.
Page 36………………………..Accessing Diagnostic Features on Elliptimill Consoles.
Pages 37-39……………………Definition of Parts.
SECTION 4 – SERVICING LANDICE ELLIPTICALS
Page 40.......................................Diagnosing an Elliptimill “Knock”.
Pages 41-42…………………….Isolating Noises.
Pages 43-49…………………….Testing Components.
Pages 50-55…………………….Removal/Replacement of Components.
Page 56………………………..LED Configuration for Relay Board.
Pages 57-58…………………….Brake Controller Calibration.
Pages 59-61…………………….Diagnostic Flow Charts.
Page 62………………………..Elliptimill Wiring Schematic.
Page 63………………………..Elliptimill Main Wiring Harness.
Page 64………………………..LVS2 Breakdown for Elliptimill.
Page 65-66…………………….LVS2 Retrofit Instructions.
Page 67-68…………………….Index

PAGE 3
How to Use this Manual
This manual is designed to help service technicians in the installation, maintenance, or repair of
Landice E8 and E9 model elliptimill’s. It covers terminology, installation, tools needed,
diagnostics, removal and replacement of parts, warranty forms, Service Authorization forms,
wiring schematics, and recommended maintenance. We are including an Index to further aid
you in quickly finding what you need.
If you find a problem not covered in this manual please call 1-800-LANDICE to talk to a
Landice Service Technician.

PAGE 4
Assignable Lifetime Home Elliptical Warranty
Landice, Inc. warrants all HOME ellipticals sold into residential settings:
ELLIPTICAL FRAME LIFETIME
ELLIPTICAL PARTS LIFETIME
WEAR ITEMS LIFETIME
SERVICE LABOR 1 YEAR
To ensure the quality of our service and meet the requirements of this commitment, this warranty is contingent on the
following conditions. Failure to meet these conditions without Landice’s expressed written consent shall void the
factory warranty.
CONDITIONS
•All home ellipticals must be dealer-installed within a 60-mile driving radius of the selling dealer’s nearest
retail store. In cases of uncertainty, Internet-based driving directions will be used to determine mileage.
•Prepaid postage “Warranty Registration Card” must be mailed by purchaser within 30 days of purchase.
•Warranty applies to original owner only except in cases where a spouse, child, or domestic partner, is named as
a “Beneficiary” on the “Warranty Registration Card” within 30 days of initial installation.
•Floor models and demonstration units over one-year old shall carry a 5-year parts only warranty.
ELLIPTICAL PARTS
This warranty does not cover cosmetic damage, damage due to acts of God, accident, misuse, abuse, improper
maintenance, or negligence to the product. This warranty does cover normal wear and tear. Worn or defective parts
must be returned to Landice within 30 days of repair for analysis. This warranty is valid only in the United States and
Canada.
SERVICE LABOR
For a period of 1 year, Landice will reimburse the selling dealer according to the terms, rates and conditions in
effect at the time of service. A service authorization number must be obtained prior to performing service in order
to qualify for service reimbursement. This service warranty does not cover customer instruction, installation, setup,
or adjustments. This warranty is valid only in the United States and Canada.
Home Elliptical Warranty Registration Card
Model #_____________ Serial #______________ Date Purchased _________
CUSTOMER INFORMATION
Name____________________________________________________________
Occupation_______________________________________________________
Address__________________________________________________________
City & State______________________________________ZIP______________
Phone___________________________Fax _____________________________
Do you understand the owner's manual & safety precautions outlined?________
How did you hear about Landice? ____________________________________
What factors most influenced your decision to purchase a Landice elliptical?
_________________________________________________________________
FITNESS LEGACY
In the event of my death, I hereby transfer my rights as stated in the terms and conditions of Landice’s
“Assignable Lifetime Home Elliptical Warranty” to:
__________________________________________________________________
Beneficiary: Spouse, Children (list names), or Domestic partner
Landice will send you a
complimentary Landice
T-Shirt upon receipt of
your registration card.
Registration card must
be mailed within 30 days
of purchase in order to
register your warranty.

PAGE 5
5-Year Club Elliptical Warranty
Effective January 1, 2008, Landice warrants all CLUB series ellipticals as follows:
ELLIPTICAL PARTS: 5-YEARS
All defective parts must be delivered prepaid to Landice where they will be replaced for a period of 5-years. This
warranty does not cover cosmetic damage, damage due to acts of God, accident, misuse, abuse, or negligence to the
product. This warranty is valid only in the United States and Canada.
SERVICE LABOR: 1-YEAR
For a period of 1-year, the selling dealer will be reimbursed by Landice according to the terms, rates, and conditions
in effect at the time of service. A service authorization number must be obtained by an authorized dealer prior to
performing service in order to qualify for service reimbursement. This service warranty does not cover customer
instruction, installation, setup, or adjustments. This warranty is valid only in the United States and Canada.
5-Year Club Elliptical Warranty Registration Card
Model #_____________ Serial #______________ Date Purchased _________
CUSTOMER INFORMATION
Facility___________________________________________________________
Contact__________________________________________________________
Address__________________________________________________________
City & State______________________________________ZIP______________
Phone___________________________Fax _____________________________
Do you understand the owner's manual & safety precautions outlined?________
How did you learn about Landice? ____________________________________
What factors most influenced your decision to purchase a Landice elliptical?
_____________________________________________________
____________
DEALER INFORMATION
Dealer Name______________________________________________________
City & State_____________________________ Price Paid_________________
Dealer Comments__________________________________________________
Landice will send you a
complimentary Landice
T-Shirt upon receipt of
your registration card.
Registration card must
be mailed within 30 days
of purchase in order to
register your warranty.

PAGE 6
LANDICE WARRANTY AND
POLICIES
The Service Warranty covers installation of parts shown to be defective in
material or workmanship. The selling dealer is responsible for labor for treadmills
needing repairs. A Service Authorization (SA) number must accompany any service
reimbursement request. Service Authorization numbers are given when the selling dealer
or the service technician calls Landice prior to beginning work on the treadmill. This
allows Landice to verify that the elliptical is within the labor warranty and also aids us in
helping the technician troubleshoot the elliptical. Landice welcomes technicians to call us
from the field and gives these calls the highest priority.
This Service Warranty does not cover customer instruction, installation, setup,
maintenance, or adjustments to the drivebelt. Line Cords (power cords) are also not
covered by this warranty as these can only be damaged by misuse or abuse.
This warranty does not cover cosmetic damage, damage due to acts of God,
accident, misuse, abuse, or negligence of the product. The part will be covered in full
only if it exhibits evidence of a manufacturing or material defect during the warranty
period. Please keep in mind, “negligence of the product” includes damage inflicted by
using the elliptical in an improper fashion.

PAGE 7
SERVICE REIMBURSEMENT POLICY:
This is offered to all Landice dealers as well as all authorized Landice service
providers. Landice covers our ellipticals with a 1-year labor reimbursement policy. That
means we will pay to fix our ellipticals as long as it’s within one year from the date the
treadmil was purchased.
OUR POLICY:
Landice will reimburse the selling dealer according to our labor rate schedule. If
you are a service provider for Landice and do not sell our product, you have the option of
billing us direct or you can bill the dealer that you’re providing service for. Generally, if
our capped rate does not cover your labor charge you would bill the selling dealer. The
current rate is $30.00 per hour and is capped at a maximum of one hour labor and one
hour travel per elliptical failure. Diagnostic and return trips are not covered. If parts
were credited out or Invoice was partially paid the claim will be denied. Note that set-up
procedures are not covered by this warranty.
Set-Up Includes: Assembly, replacing parts due to cosmetic damage or abuse, and
performing any additional adjustments that may have been upset during shipping.
The dealer must call for a service authorization number prior to performing any
service to verify the elliptical is under labor warranty. It is advisable to call Landice from
the elliptical location to successfully diagnose the problem. This will insure that the
correct part will be shipped out the first time. Labor claim forms must be submitted
within three months from the date service was performed. Labor claim forms must be
completely filled out and have the Landice Service Authorization number at the top.
Generally service claims are paid out upon the return of defective parts and/or crediting
of the warranty invoice. If parts are outstanding for a period of more than 90 days
previously submitted service claims will be returned unpaid.
FLOOR MODELS AND DEALERS STOCK:
If the dealer sells an elliptical to a customer within one year of its purchase from Landice,
the warranty period will be extended to start from the date of sale to the customer. If a
home ellipticall is over 1 year old when sold to a customer, the elliptical will carry a 5
year parts warranty and there will be NO labor warranty. If a commercial unit is over 1

PAGE 8
year old when sold to a customer, the elliptical will carry the remainder of the parts
warranty from the date of shipment with NO labor warranty.
PARTS POLICY
Our policy requires that all defective parts be returned to Landice. All warranty parts will
be billed to the dealer at dealer cost. Landice will credit this invoice upon receipt of
defective parts. It is the dealer's responsibility to return the defective parts to Landice
with a copy of the invoice or packing slip. If the defective parts are not returned within
30 days, payment of invoice is expected in full.
WARRANTY PART ORDERING:
When ordering parts under warranty please have the following information available.
Warranty orders can not be processed without this information:
1) Customer's name, address and phone number
2) Elliptical serial number
3) Detailed description of failure
PURCHASE PART ORDERING:
Serial numbers are recommended to help ensure the correct part is shipped. Purchased
parts are covered by a 90 day replacement part warranty from the date the order shipped.

PAGE 9
111 Canfield Avenue •Randolph, New Jersey 07869 •1-800-LANDICE •FAX [phone]
SERVICE CLAIM FORM SA#
DEALER INFORMATION:
Service Dealer / Dealer Name:
Address
City State Zip
Phone( )
Contact
CUSTOMER INFORMATION
Name
Address
City State Zip
Phone( ) Contact
TREADMILL INFORMATION
Model Type: Date of Service
Frame Serial # Date of Purchase
DCP Serial # (if applicable)
Out of box problem Yes No
CUSTOMER COMPLAINT
SERVICES PERFORMED/PARTS REPLACED
TRAVEL / LABOR: Travel Time: Labor Time: TOTAL TIME: _________
VALIDATION SIGNATURES
Service Rep. Signature
Customer Signature
Date
IN ORDER TO PROCESS THIS CLAIM IN THE LEAST AMOUNT OF TIME,
SEND THE SERVICE CLAIM WITH THE DEFECTIVE WARRANTY PART.
DO NOT SUBMIT SERVICE CLAIMS WITHOUT SERVICE AUTHORIZATION NUMBERS.

PAGE 10
1. 10-17mm Allen Key socket or wrench set
2. 10-17mm Wrenches.
3. Ratchet & Extension.
4. Vice Grips.
5. #1, 2, or 3 Phillips Head Screwdriver or power bits.
6. #1, 2, or 3 Flat Head Screwdriver or power bits.
7. Cordless or Corded Drill.
8. Rubber Mallet.
9. Diagonal cutters/Dykes
10. Wire Stripper.
11. Wire Cutters.
12. Digital multimeter (Analog meters are not recommened).
RECOMMENDED TOOLS FOR SERVICING LANDICE
ELLLIPTIMILLS

PAGE 11
WARNING: Failure to observe the following operating instructions can result
in serious injury!
[1] If you are suffering from any illness, condition, or disability which affects your
ability to run, walk or exercise, do not use this product without consulting your
doctor first.
[2] If you are suffering from any illness, condition, or disability which affects your
ability to run, walk or exercise, do not use this product without supervision present.
Failure to do so can result in serious injury should you fall while the machine is in
motion..
[3] Failure to leave ample clearance around the elliptical could result in the user
becoming trapped between the mechanism and a wall, resulting in serious injury.
Allow a minimum clearance of 6 inches on each side of the elliptical.
Allow a minimum clearance of 1 foot at the rear of the elliptical.
[4] Be sure to familiarize yourself with the owner manual. Look it over carefully. Be
sure you understand the control panel operation before using the elliptical.
When using an electrical appliance, basic precautions should always be followed.
Read all instructions before using.
DANGER: Always unplug the elliptical before cleaning or removing any shrouds.
To reduce the risk of electrical shock in the event of an electrical storm, always
unplug the elliptical from the electrical outlet after using.
IMPORTANT OPERATING SAFETY INSTRUCTIONS

PAGE 12
WARNING: To reduce the risk of electrical shock or injuries to persons:
[1] An appliance should never be left unattended when plugged in. Unplug from
outlet when not in use.
[2] Close supervision is necessary when this unit is used by or near children or
disabled persons.
[3] Use this elliptical only for its intended use as described in this manual.
[4] Never operate this elliptical if it has a damaged cord or plug, if it is not working
properly, or if it has been damaged. Call your selling dealer immediately for
examination and repair.
[5] Keep the power cord away from heated surfaces. Be sure the line cord has plenty
of slack and does not get pinched underneath the elliptical.
[6] Never drop or insert any object into any opening. Be sure no objects are near or
underneath the elliptical
[7] Do not operate where aerosol (spray) products are being used or where oxygen is
being administered.
[8] Connect this appliance to a properly grounded dedicated outlet only.
[9] To disconnect, press the OFF button, and unplug the unit from the wall outlet.
GROUNDING INSTRUCTIONS
This product must be grounded. If it should malfunction or break down, grounding
provides a path of least resistance for electric current to reduce risk of electrical shock.
This product is equipped with a cord having an equipment grounding conductor and
a grounding plug. The plug must be plugged into an outlet that is properly installed
and grounded in accordance with all local codes and ordinances.
120 VOLT ELLIPTIMILLS
Ellipticals marked 120 VAC are intended for use in a nominal 120-volt circuit with a
grounding plug. Make sure the product is connected to an outlet having the same
configuration as the plug. No adapter should be used with this product.
IMPORTANT OPERATING SAFETY INSTRUCTIONS

PAGE 13
200 – 250 VOLT ELLIPTIMILLS
Ellipticals marked 200 – 250 VAC are intended for use on a circuit having a nominal
rating more than 120V and are factory-equipped with a specific cord and plug to permit
connection to a proper electric circuit. Make sure the product is connected to an outlet
having the same configuration as the plug. No adapter should be used with this product.
If the product must be reconnected for use on a different type of electric circuit, qualified
service personnel should make the reconnection.
DANGER: Improper connection of the equipment-grounding connector can result
in a risk of electric shock. Check with a qualified electrician or serviceman if you
are in doubt as to whether the product is properly grounded. Do not modify the
plug provided with the product. If it will not fit in the outlet, have a proper outlet
installed by a qualified electrician.

PAGE 14
All Ellipticals are automatically rated for 110 or 220 VAC with no external transformer.
The power supply will know what voltage it’s receiving and will bring it to a 12Vdc
supply to power the upper console.
110 VAC ELLIPTICAL PLUG
HOME & COMMERCIAL ELECTRICAL REQUIREMENTS:
110 VAC, 60 Hz , 15 AMP - DEDICATED CIRCUIT & GROUND
PLUG - NEMA 5-15P (PLUG)
RECEPTACLE - NEMA 5-15R (RECEPTACLE)
220 VAC CLUB & INTERNATIONAL PLUG
220V CLUB & INTERNATIONAL ELECTRICAL REQUIREMENTS:
220VAC , 60 Hz , 15 AMP - DEDICATED CIRCUIT & GROUND
PLUG - NEMA 6-15P (PLUG)
RECEPTACLE - NEMA 6-15R (RECEPTACLE)
ELECTRICAL REQUIREMENTS FOR E-SERIES
ELLIPTIMILL

PAGE 15
1. Cut the
strapping and lift
the box top and put
it to the side to be
used as a remote
work station.
2. Use the box top
as a work station to
lay out all of the
components.
Open up the main
hardware bag so
that you can clearly
see all the
numbered
hardware bags.
NOTE: Hardware
bag "STEP 6" is
intentionally not
included. This
hardware comes
preinstalled from
the factory.
3. Remove upright
and place it on top
of the big white
foam packaging
cube.
4. Remove the
rest of the
components and
place them on the
box top or near by.
Remove the base
frame from the
pallet and place it
in the exact spot
you plan to use it.
Tip: Keep the cross brace
foam tubes on until you install
upright to avoid accidental
scratching.
ASSEMBLY INSTRUCTIONS

5. Check that all
the leveling feet (6)
are turned all the
way up into the
frame by tilting the
machine and
adjusting them as
shown. Attempt to
rock the unit back
and forth to check
for stability. If
unstable, adjust
the feet until it
stabilizes.
6. Slide the
vertical stride
adjustment
members into the
upright housing.
DO NOT REMOVE
the plastic wrap /
foam that secures
the two arms
together. NOTE:
There is a
difference between
right and left ("L" /
"R" decals).
7. Open hardware
bag "STEP 1".
Use the big flat
washer, lock
washer and bolt to
fasten the vertical
stride adjustment
members. After
firmly tightening,
cap the tubes with
the large black
dome finish plugs
to conceal the
hardware.
8. Place the
protective
cardboard over the
frame as shown in
the picture.
Tip: Remove the bearing caps
afterwards to avoid accidental
upright scratching.
Note: Save the remaining black
screws in hardware bag “STEP
1”. You will need them after
mountin
g
the u
p
ri
g
ht “STEP 12”.
PAGE 16

9. Pick up the
upright assembly
and walk it into the
frame from the rear
in as shown in the
picture.
10. Carefully
rotate the upright
legs into the
correct alignment
and slip them into
their respective
black fittings on top
of the frame. Once
in, you can remove
the protective
cardboard and the
plastic wrap / foam
that secures the
arms together
(arrow pointing to it
in picture).
11. Open
hardware bag
"STEP 2".
Commence, but do
not tighten all the
screws with
washers on each
upright using the
smaller allen key
(12 per side). You
will tighten them
later.
12. Using the rest
of the screws in the
the hardware bag
"STEP 1", discard
the protection caps
and firmly fasten
the moving hand
rails using the
bigger allen key.
NOTE: There is a
difference between
right and left ("L" /
"R" decals).
PAGE 17

13. Open
hardware bag
"STEP 3".
Connect the crank
arm to the crank.
Tighten the top two
bolts first, then the
bottom two. DO
NOT REMOVE the
plastic film. It is an
isolation dampener
that alleviates
mechanical stress
between joints.
14. Open
hardware bag
"STEP 4".
Connect the pedal
arm to the vertical
member. Slide the
bolt in from the
outside and tighten
the nut very firmly.
NOTE: There is a
difference between
right and left
pedals ("L" / "R"
decals).
15. Use the black
screws in the
hardware bag
"STEP 4". Push
the pedals forward
and screw on the
inside plastic joint
covers. TIP: You
must hold the
pedal in the
forward position
in order to get a
screw driver in a
usable position.
16. Use the
remaining black
screws in the
hardware bag
"STEP 4". Fasten
the outside plastic
joint covers.
PAGE 18

17. Slide the
handrails into the
upright fittings.
Open hardware
bag "STEP 5" and
use the smaller
allen key to
commence the (2)
screws on each
rail. NOTE: There
is a difference
between right and
left rails ("L" / "R"
decals).
18. Use the
remaining bolts in
hardware bag
"STEP 5" to fasten
the bottom of the
rail. Once you
tighten these, finish
tightening the
smaller screws at
the top of the rail.
Once rails are
tight, finish
tightening the
upright screws
from assembly
"Step 12" and the
handrail screws
from the previous
step.
19. Open
hardware bag
"STEP 7". Use the
screws that have a
sharp point at the
end to fasten the
plastic bed
endcaps. Each
endcap used (4)
screws.
20. Feed the
upright harness
(found in
membrane box)
down the leg.
Slide it all the way
down until you can
grab it at the base
of the machine
through the access
hole. TIP: Once
you grab the
harness at the
base, make sure to
clip in the harness
at the top of the
upright to prevent it
from falling down
inadvertently.
Tip: If you
have
trouble with
alignment,
use a long
screw-
driver as a
lever at the
base of the
rail to help
get the first
bolt in. 13mm
PAGE 19

21. Clip the
harness to the (2)
harness clips along
the frame. Once
you have secured
the harness to the
clips, connect it to
the female
connector on the
lower electronic
board. TIP: If
installing an LVS,
install the Caddy
(reading rack)
now. Then LVS,
then resume this
assembly (step
22).
22. Mount the
front cover. Use
the remaining
screws in hardware
bag "STEP 7" to
mount the cover.
NOTE: Use the
machine screws
(4) in the bag with
a dull point to
fasten the cover to
the frame (shown
in picture). Use
the remaining
sharp point screws
(8) to mount the
rest of the cover to
the silver side
covers.
23. Place the
membrane in the
control panel and
connect the two
harnesses coming
from the contact
hand grips to the
smaller board
located on the far
side of the
membrane. The
white connectors
can go on either of
the two available 3-
pin connectors.
24. Connect the
upper harness to
the upper board.
Center the
membrane and
pitch it back into
place so that the
velcro mates
securely. Connect
the main power
cord to the front
cover so you can
turn the machine
and verify all
electrical
connections.
PAGE 20