
Contents
About this do umentation .  .  .  .  .  .  .  . iii
Chapter 1.  Meet your  omputer .  .  .  .  . 1
Front .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  1
Rear .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  2
Left .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  3
Right .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4
Bottom .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  5
Features and specifications .  .  .  .  .  .  .  .  .  .  .  6
Statement on USB transfer rate .  .  .  .  .  .  .  .  6
Chapter 2.  Get started with your  
 omputer .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7
Adjust the computer stand .  .  .  .  .  .  .  .  .  .  .  7
Get started with Windows 10 .  .  .  .  .  .  .  .  .  .  7
Windows account .  .  .  .  .  .  .  .  .  .  .  .  .  7
Windows user interface .  .  .  .  .  .  .  .  .  .  .  8
Connect to networks .  .  .  .  .  .  .  .  .  .  .  .  .  .  9
Connect to the wired Ethernet .  .  .  .  .  .  .  .  9
Connect to Wi-Fi networks.  .  .  .  .  .  .  .  .  .  9
Use Lenovo Vantage .  .  .  .  .  .  .  .  .  .  .  .  .  .  9
Use the multi-touch screen (for selected  
models) .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10
Use multimedia .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  13
Use audio .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  13
Use the camera (for selected models) .  .  .  .  13
Connect to an e ternal display .  .  .  .  .  .  .  13
Chapter 3.  Explore your  omputer .  .  15
Manage power .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  15
Set power button behaviors .  .  .  .  .  .  .  .  15
Set the power plan .  .  .  .  .  .  .  .  .  .  .  .  15
Transfer data .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  15
Connect to a Bluetooth-enabled device.  .  .  .  15
Use the optical drive (for selected models) .  .  16
Use a media card .  .  .  .  .  .  .  .  .  .  .  .  16
Use the color sensor (for selected models) .  .  .  .  17
Purchase accessories .  .  .  .  .  .  .  .  .  .  .  .  17
Use E treme Boot .  .  .  .  .  .  .  .  .  .  .  .  .  .  17
Set up E treme Boot .  .  .  .  .  .  .  .  .  .  .  17
Disable E treme Boot.  .  .  .  .  .  .  .  .  .  .  18
Chapter 4.  Troubleshooting, 
diagnosti s, and re overy .  .  .  .  .  .  .  21
Basic procedure for resolving computer  
problems .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  21
Troubleshooting .  .  .  .  .  .  .  .  .  .  .  .  .  .  21
Startup problems .  .  .  .  .  .  .  .  .  .  .  .  22
Screen problems .  .  .  .  .  .  .  .  .  .  .  .  23
Audio problems .  .  .  .  .  .  .  .  .  .  .  .  .  24
Network problems .  .  .  .  .  .  .  .  .  .  .  .  25
Performance problems .  .  .  .  .  .  .  .  .  .  27
Storage drive problems .  .  .  .  .  .  .  .  .  .  28
CD or DVD problems .  .  .  .  .  .  .  .  .  .  .  28
Serial connector problems .  .  .  .  .  .  .  .  .  29
Software problems.  .  .  .  .  .  .  .  .  .  .  .  29
Recovery .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  29
Restore system files and settings to an earlier  
point .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  30
Restore your files from a backup .  .  .  .  .  .  30
Reset your computer .  .  .  .  .  .  .  .  .  .  .  30
Use advanced options .  .  .  .  .  .  .  .  .  .  30
Windows automatic recovery.  .  .  .  .  .  .  .  30
Create and use a recovery USB device .  .  .  .  30
Update the device driver .  .  .  .  .  .  .  .  .  31
Chapter 5.  CRU repla ement .  .  .  .  .  33
What are CRUs .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  33
Replace a CRU .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  33
Power cord and power adapter .  .  .  .  .  .  .  34
Computer stand .  .  .  .  .  .  .  .  .  .  .  .  .  36
Computer cover .  .  .  .  .  .  .  .  .  .  .  .  .  38
Storage drive .  .  .  .  .  .  .  .  .  .  .  .  .  .  41
Chapter 6.  Help and support .  .  .  .  .  45
Self-help resources .  .  .  .  .  .  .  .  .  .  .  .  .  45
Call Lenovo .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  46
Before you contact Lenovo .  .  .  .  .  .  .  .  46
Lenovo Customer Support Center .  .  .  .  .  .  46
Purchase additional services.  .  .  .  .  .  .  .  .  .  47
Appendix A.  Important safety  
information .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  49
Appendix B.  A essibility and 
ergonomi  information .  .  .  .  .  .  .  .  63
Appendix C.  Complian e  
information .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  67
Appendix D.  Noti es and  
trademarks .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  79
© Copyright Lenovo 2020 i