Lenovo ThinkCentre E93z User manual

ThinkCentreE93zUserGuideMachineTypes:10B8,10B9,10BA,10BH,10BJ,and10BK

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandtheImportantsafetyinformationonpagevandAppendixANoticesonpage83.FirstEdition(August2013)CopyrightLenovo2013.LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministrationGSAcontract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents
Importantsafetyinformation......vServiceandupgrades.............vStaticelectricityprevention...........vPowercordsandpoweradapters........viExtensioncordsandrelateddevices.......viPlugsandoutlets..............viiExternaldevices..............viiHeatandproductventilation.........viiOperatingenvironment...........viiiModemsafetyinformation..........viiiLasercompliancestatement..........ixPowersupplystatement............ixCleaningandmaintenance...........ixTip-overhazardpreventionnotice........ixChapter1.Productoverview......1Features..................1Specications................4Lenovoprograms..............4AccessingLenovoprogramsontheWindows7operatingsystem............5AccessingLenovoprogramsontheWindows8operatingsystem............6AnintroductiontoLenovoprograms.....6Locations..................8Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer........9Locatingconnectorsontherearofyourcomputer...............10Adjustingtheframestand........12Adjustingthemonitorstand........13Adjustingthetransformerstand......14Machinetypeandmodellabel.......15Chapter2.Usingyourcomputer...17Frequentlyaskedquestions.........17AccessingControlPanelontheWindows8operatingsystem..............17Usingthekeyboard.............18UsingWindowsshortcutkeys.......18Usingthewheelmouse...........18Adjustingaudio..............18Aboutyourcomputeraudio........19Settingthevolumefromthedesktop....19SettingthevolumefromControlPanel...19UsingCDsandDVDs............19HandlingandstoringCDandDVDmedia..20PlayingaCDorDVD..........20RecordingaCDorDVD.........21Usingthesingle-touchandmulti-touchfeature..21Chapter3.Youandyourcomputer..23Accessibilityandcomfort..........23Arrangingyourworkspace........23Comfort...............23Glareandlighting............24Aircirculation.............24Electricaloutletsandcablelengths.....24Registeringyourcomputer..........25Movingyourcomputertoanothercountryorregion..................25Voltage-selectionswitch.........25Replacementpowercords........26Chapter4.Security..........27Securityfeatures..............27AttachingaKensington-stylecablelock.....28Usingpasswords..............28BIOSpasswords............28Windowspasswords..........29Usingandunderstandingrewalls.......29Protectingdataagainstviruses........29Chapter5.Installingorreplacinghardware...............31Handlingstatic-sensitivedevices.......31Installingorreplacinghardware........31Installingexternaloptions........31Removingandreinstallingtheframestand..32Removingandreinstallingthemonitorstand.33Removingandreinstallingthetransformerstand................34Replacingthekeyboardormouse.....36Replacingthewirelesskeyboard......36Replacingthewirelessmouse.......37Obtainingdevicedrivers.........39Chapter6.Recoveryinformation...41RecoveryinformationfortheWindows7operatingsystem..................41Creatingandusingrecoverymedia.....41Performingbackupandrecoveryoperations.42UsingtheRescueandRecoveryworkspace.43Creatingandusingarescuemedium....44Reinstallingpreinstalledapplicationsanddevicedrivers.............45CopyrightLenovo2013i

Reinstallingsoftwareprograms......46Reinstallingdevicedrivers........46Solvingrecoveryproblems........46RecoveryinformationfortheWindows8operatingsystem..................47Chapter7.UsingtheSetupUtilityprogram................49StartingtheSetupUtilityprogram.......49Viewingandchangingsettings........49Usingpasswords..............49Passwordconsiderations.........50Power-OnPassword..........50AdministratorPassword.........50HardDiskPassword...........50Setting,changing,anddeletingapassword.50Enablingordisablingadevice........51Selectingastartupdevice..........51Selectingatemporarystartupdevice....51Selectingorchangingthestartupdevicesequence...............51EnablingErPcompliancemode........52ExitingtheSetupUtilityprogram.......52Chapter8.Updatingsystemprograms...............55Usingsystemprograms...........55Updating(ashing)theBIOSfromadisc....55Updating(ashing)theBIOSfromyouroperatingsystem..................56Chapter9.Preventingproblems...57Keepingyourcomputercurrent........57Gettingthelatestdevicedriversforyourcomputer...............57Updatingyouroperatingsystem......57UsingSystemUpdate..........58Cleaningandmaintenance..........58Basics................58Cleaningyourcomputer.........59Goodmaintenancepractices.......60Movingyourcomputer...........60Chapter10.Troubleshootinganddiagnostics..............61Basictroubleshooting............61Troubleshootingprocedure..........62Troubleshooting..............62Audioproblems............63CDproblems.............64DVDproblems.............65Intermittentproblems..........67Keyboard,mouse,orpointingdeviceproblems...............67Monitorproblems............68Networkingproblems..........70Optionproblems............73Performanceandlockupproblems.....73Printerproblems............75Serialportproblems...........76Softwareproblems...........76USBproblems.............77LenovoSolutionCenter...........77Chapter11.Gettinginformation,help,andservice..............79Informationresources............79LenovoThinkVantageTools........79LenovoWelcome............79HelpandSupport............79SafetyandWarranty...........79LenovoWebsite............79LenovoSupportWebsite.........80Helpandservice..............80Usingthedocumentationanddiagnosticprogram...............80Callingforservice............80Usingotherservices..........81Purchasingadditionalservices......81AppendixA.Notices..........83Trademarks................84AppendixB.Regulatoryinformation..............85Exportclassicationnotice..........85Electronicemissionsnotices.........85FederalCommunicationsCommissionDeclarationofConformity........85Eurasiancompliancemark..........87Additionalregulatoryinformation.......87AppendixC.WEEEandrecyclinginformation..............89ImportantWEEEinformation.........89RecyclinginformationforJapan........89RecyclinginformationforBrazil........90BatteryrecyclinginformationforTaiwan.....90BatteryrecyclinginformationfortheEuropeanUnion..................90AppendixD.RestrictionofHazardousSubstancesDirective(RoHS).....93EuropeanUnionRoHS...........93iiThinkCentreE93zUserGuide

ChinaRoHS................93TurkishRoHS...............93UkraineRoHS...............94IndiaRoHS................94AppendixE.ChinaEnergyLabel...95AppendixF.ENERGYSTARmodelinformation..............97Index..................99CopyrightLenovo2013iii

ivThinkCentreE93zUserGuide

ImportantsafetyinformationCAUTION:Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthisproduct.RefertotheinformationinthissectionandthesafetyinformationintheSafety,Warranty,andSetupGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformationreducestheriskofpersonalinjuryanddamagetoyourproduct.IfyounolongerhaveacopyoftheSafety,Warranty,andSetupGuide,youcanobtainaPortableDocumentFormat(PDF)versionfromtheLenovoSupportWebsiteathttp://www.lenovo.com/support.TheLenovoSupportWebsitealsoprovidestheSafety,Warranty,andSetupGuideandthisUserGuideinadditionallanguages.ServiceandupgradesDonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteroryourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyarereferredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomerReplaceableUnits,orCRUs.LenovoprovidesdocumentationwithinstructionswhenitisappropriateforcustomerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingorreplacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsideaproductarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysensurethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.FormoreinformationonCRUs,refertoChapter5Installingorreplacinghardwareonpage31.Ifyouhaveanyquestionsorconcerns,contacttheCustomerSupportCenter.Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,thefollowingwarningsarerequiredforyoursafety.CAUTION:Hazardousmovingparts.Keepngersandotherbodypartsaway.CAUTION:BeforereplacinganyCRUs,turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeopeningthecover.StaticelectricitypreventionStaticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.Improperhandlingofstatic-sensitivepartscancausedamagetothepart.WhenyouunpackanoptionCopyrightLenovo2013v

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyoutoinstallit.WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautionstoavoidstatic-electricitydamage:Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbytheedges.Nevertouchexposedcircuitry.Preventothersfromtouchingcomponents.Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingtheparttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.Thisreducesstaticelectricityinthepackageandyourbody.Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepartwithoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth,levelsurfaceandplacethepartonit.Donotplacethepartonthecomputercoverorothermetalsurface.PowercordsandpoweradaptersUseonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm2,orbetter.Forothercountries,thesuitabletypesshallbeusedaccordingly.Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpoweradapternearsinks,tubs,toilets,oronoorsthatarecleanedwithliquidcleansers.Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,whichcaneventuallyresultinoverheating.Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(suchasdeformedplastic)attheacinputoranywhereonthepoweradapter.Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionoroverheatingorwherethepowercordappearstohavebeendamagedinanyway.ExtensioncordsandrelateddevicesEnsurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuseareratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstripsareused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.viThinkCentreE93zUserGuide

PlugsandoutletsIfareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualiedelectrician.Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.Someproductsareequippedwithathree-prongedplug.Thisplugtsonlyintoagroundedelectricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloadsandbranchcircuitratings.Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetotheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.ExternaldevicesDonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and1394cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoidpossibledamagetoattacheddevices,waitatleastvesecondsafterthecomputerisshutdowntodisconnectexternaldevices.HeatandproductventilationComputers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteriesarecharging.Alwaysfollowthesebasicprecautions:Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyourbodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Yourcomputer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extendedcontactwiththebodycouldcausediscomfortor,potentially,askinburn.Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearammablematerialsorinexplosiveenvironments.Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa,carpet,orotherexiblesurface.Neverblock,cover,ordisablethesefeatures.Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspectingyourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;thenremoveanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,thenexamineandremovedustfromtheinsideofthecomputerincludingheatsinkinletns,powersupplyvents,andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperatingyourcomputerwithintwofeetofhigh-trafcareas.Ifyoumustoperateyourcomputerinornearahigh-trafcarea,inspectand,ifnecessary,cleanyourcomputermorefrequently.CopyrightLenovo2013vii

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautionswithyourdesktopcomputer:Keepthecoverclosedwheneverthecomputerispluggedin.Regularlyinspecttheoutsideofthecomputerfordustaccumulation.Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredforcomputersindustyorhigh-trafcareas.Donotrestrictorblockanyventilationopenings.Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.Airowtemperaturesintothecomputershouldnotexceed35C(95F).Donotinstallairltrationdevices.Theymayinterferewithpropercooling.OperatingenvironmentTheoptimalenvironmentinwhichtouseyourcomputeris10C-35C(50F-95F)withhumidityrangingbetween35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10C(50F),allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10C-35C(50F-95F)beforeuse.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoanoptimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,andmicrowaveovenawayfromyourcomputerbecausethestrongmagneticeldsgeneratedbytheseappliancescandamagethemonitoranddataontheharddiskdrive.Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilledonorinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.ModemsafetyinformationCAUTION:Toreducetheriskofre,useonlyNo.26AWGorlarger(forexample,No.24AWG)telecommunicationlinecordlistedbyUnderwritersLaboratories(UL)orcertiedbytheCanadianStandardsAssociation(CSA).Toreducetheriskofre,electricalshock,orinjurywhenusingtelephoneequipment,alwaysfollowbasicsafetyprecautions,suchas:Neverinstalltelephonewiringduringalightningstorm.Neverinstalltelephonejacksinwetlocationsunlessthejackisspecicallydesignedforwetlocations.Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeendisconnectedatthenetworkinterface.Usecautionwheninstallingormodifyingtelephonelines.Avoidusingatelephone(otherthanacordlesstype)duringanelectricalstorm.Theremaybearemoteriskofelectricshockfromlightning.Donotusethetelephonetoreportagasleakinthevicinityoftheleak.viiiThinkCentreE93zUserGuide