Lenovo USB-C Universal Business Dock User manual

Lenovo USB-C Universal Business Dock
User Guide

https://www.lenovo.com/safet
Note: Before using this documentation and the product it supports, ensure that ou read and understand
the warrant information in the documentation that comes with the product.
First Edition (September 2022)
© Copyright Lenovo 2022.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
Chapter 1. bout the dock . . . . . . . 1
In the box . . . . . . . . . . . . . . . . . . 1
Product overview . . . . . . . . . . . . . . . 2
Chapter 2. Set up the dock . . . . . . . 5
Install the dock . . . . . . . . . . . . . . . . 5
Update the dock firmware . . . . . . . . . . . . 5
Chapter 3. Use the dock. . . . . . . . . 7
Use the video output connectors . . . . . . . . . 7
Supported resolution . . . . . . . . . . . . 7
Configure the external displa s . . . . . . . . 7
Chapter 4. Troubleshooting . . . . . . . 9
ppendix . ccessibility
information . . . . . . . . . . . . . . . 11
ppendix B. Compliance
information . . . . . . . . . . . . . . . 13
ppendix C. Trademarks . . . . . . . 15
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Chapter 1. bout the dock
Thanks for using Lenovo USB-C Universal Business Dock.
This dock is an advanced and versatile docking solution to help ou expand our computer. With it, ou can
enjo high-resolution displa s, charge our laptop or mobile devices, connect USB devices, transfer data,
and much more.
To view the compatible computers,
1. Go to https://support.lenovo.com/us/en/solutions/accs-guide.
2. Select ThinkPad, ThinkCentre, ThinkStation, Ideapad and Ideacentre Option Compatibility Matrix.
Then follow the on-screen instructions.
In the box
• Lenovo USB-C Universal Business Dock
• 90W ac power adapter and power cord
• USB-C cable
• Documentation
Contact our place of purchase if an item is missing or damaged. Ensure that ou retain our proof of
purchase and packing material. The might be required to receive warrant service.
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Product overview
Item Description
USB-C connector (for connecting to the computer)
Connect to our computer with the accompan ing USB-C cable.
Power connector
Connect to ac power with the accompan ing ac power adapter and power cord.
DisplayPort® connector
Connect to an external displa with a Displa Port cable.
HDMITM connector
Connect to an external displa with a High Definition Multimedia Interface (HDMI) cable.
lways on USB 3.1 connector Gen 1
Connect to a USB device; support alwa s-on USB charging with up to 5V 2.4A.
USB 3.1 connector Gen 1 with 5V 1.5
Connect to a USB device.
Security-lock slot
Support cable locks that conform to the Kensington / Lenovo NanoSaver lock standards (using Cleat
locking technolog ).
USB-C 3.1 connector Gen 2 with 5V 1.5
Connect to a USB-C device.
USB-C 3.1 connector Gen 2 with 5V 3
Connect to a USB-C device; support 15W quick charging.
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Statement on USB transfer rate
Depending on man factors such as the processing capabilit of the host and peripheral devices, file
attributes, and other factors related to s stem configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will var and will be slower than the data rate listed
below for each corresponding device.
USB device Data rate (Gbit/s)
3.2 Gen 1 / 3.1 Gen 1 5
3.2 Gen 2 / 3.1 Gen 2 10
3.2 Gen 2 × 2 20
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Chapter 2. Set up the dock
Install the dock
Use the accompan ing ac power adapter, power cord, and USB-C cable to install the dock. The dock
supplies power to the computer when the dock is connected to the ac power and our computer.
Update the dock firmware
The dock firmware is preinstalled on compatible computers and the dock is read for use after ou connect it
to ac power and computer.
It is recommended that ou update the dock firmware whenever a new version is available to improve
performance of the dock.
To update the dock firmware:
1. Go to https://www.lenovo.com/support/docks.
2. Select the entr for the dock and then follow the on-screen instructions to download the firmware.
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Chapter 3. Use the dock
Use the video output connectors
The dock has two video output connectors and support up to two external displa s:
• One Displa Port connector (support Displa Port 1.4)
• One HDMI connector (support HDMI 2.0)
Supported resolution
The following table lists the supported maximum resolution of the external displa .
Connect the external display to Supported resolution
Displa port connector up to 3840 x 2160 pixels / 60 Hz
HDMI connector up to 3840 x 2160 pixels / 60 Hz
To view the maximum displa matrix, go to https://support.lenovo.com/us/zh/solutions/pd029622#USB-Cdock
and select the entr for the dock.
Configure the external displays
You can configure the external displa s connected to our dock:
• Set the displa mode: extend, mirror or duplicate, or single displa .
• Set the orientation, brightness, resolution, color, and more.
To configure the external displa s:
1. Right-click a blank area on the desktop and select Display settings.
2. Select the displa that ou want to configure.
3. Configure displa settings of our preference.
For more information, see the Windows help information.
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Chapter 4. Troubleshooting
General
1. The dock does not work after connected to my computer.
Ensure that:
• You use the accompan ing ac power adapter, power cord, and USB-C cable.
• The dock is powered b its power adapter. The dock alwa s needs an external power adapter for
operation.
• The USB-C connector on our computer works well.
2. The charging speed for my device, such as a smartphone, is slow.
Connect our device to the Alwa s On USB 3.1 connector Gen 1 on the dock.
3. My computer cannot be charged by the dock.
Ensure that:
• You use the accompan ing ac power adapter, power cord, and USB-C cable to set up the dock.
• The USB-C connector on our computer supports ac input.
Video output
1. The external display is blank.
• Ensure that:
– Your computer is running correctl and is not in sleep or hibernation mode. When the computer is
in sleep or hibernation mode, the external displa is alwa s blank.
– The dock is securel connected to ac power, computer, and external displa .
• Reduce the resolution of the external displa .
2. I cannot play back videos on the external display but can play them back on the computer screen.
Some computers do not support High-bandwidth Digital-content Cop Protection (HDCP), so ou
cannot pla back protected videos on the external displa connected to the dock.
To pla back videos on the external displa , connect the external displa to a Displa Port or HDMI
connector on our computer. Then, set the displa mode into extend mode or single-displa mode from
our computer. See “Configure the external displa s” on page 7.
3. The images on the external display flutter.
• Ensure that the displa cable is securel connected to the dock.
• Disconnect and reconnect the displa cable.
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ppendix . ccessibility information
Documentation in accessible formats
Lenovo provides electronic documentation in accessible formats, such as properl tagged PDF files or
H perText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that
visuall impaired users can read the documentation through a screen reader. Each image in the
documentation also includes adequate alternative text to explain the image so that visuall impaired users
can understand the image when the use a screen reader.
To open and view PDF files, our computer must have the Adobe Reader program installed. The Adobe
Reader program also is available for download at:
http://www.adobe.com
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ppendix B. Compliance information
EU ErP (EcoDesign) Directive (2009/125/EC) - external power adapters
(Regulation (EU) 2019/1782), Ecodesign for Energy-Related Products
Regulations 2010 - UK SI 2010 No. 2617 (Ext PSU), SI 2020 No. 485 (Ntwk
Standby), SI 2014 No. 1290 as amended
Lenovo products are compliant with the EU EcoDesign (ErP) Directive and UK EcoDesign for Energ -related
Products Regulations. Refer to the following for details. For EU, refer to the s stem declaration https://
www.lenovo.com/us/en/compliance/eu-doc, and for UK refer to the s stem declaration https://
www.lenovo.com/us/en/compliance/uk-doc.
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ppendix C. Trademarks
LENOVO and the LENOVO logo are trademarks of Lenovo.
Windows is a trademark of the Microsoft group of companies.
Displa Port is a trademark of the Video Electronics Standards Association.
The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of
HDMI Licensing LLC in the United States and other countries.
USB-C is a trademark of USB Implementers Forum.
All other trademarks are the propert of their respective owners. © 2022 Lenovo.
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